Why do arrows convert to question marks?

I created a flow chart in Excel that contains many arrows. When I create a PDF, all of the arrows convert to question marks. Why? How can I fix this?
I am using Adobe Acrobat 5.0, Adobe Reader X, Windows XP on a Dell Vostro 1510. Also, the arrows were created in Excel by going to "Insert", then "Symbol", with the Ariel font selected.
Thank you for your help!

I am posting to the list in case others might have a clue. However, it may be that the differences are related to the fact that to create a PDF with AA5 on this Windows machine, I have to print to file and then use Distiller. You are able to print directly to the printer. You might try the print to file and then open the file in Distiller to see if you get the same result. I just printed directly to PDF on AA5 from Open office and got the same result, so I do not know what you have different. Here are the sceen shots:
Your MetaData:
My MetaData:
There are two different printers available (I deleted the PDFWriter from my AA5 installations. I just did a print to the Acrobat Distiller printer and PDF Writer for AA4. The PDF Writer did give results similar to yours (actually Acrobat PDFWriter 5.0) and the AD printer worked fine. It has been so long since I dealt with this issue I had forgotten the problems. The bottom line is to not use PDF Writer, but use the Acrobat Distiller printer. The problems you are having is one of the many reasons Adobe quit distributing PDF Writer with AA6. With AA5 it was only available with a custom install. Font embedding was one of the major problems with PDF Writer.
Recommendation: Print to the Acrobat Distiller printer and ignore PDFWriter from now on. Go to Start>Printers and right click on the AD to get to the printer preferences. You may have to go to a second menu layer from the general tab, but you should be able to find the settings tab. There select the Print settings as the default so that all fonts are embedded. This should solve your problem. Sorry it took so long to remember about PDFWriter.
Bill

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Why do arrows convert to question marks?

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