Why do I get a file security error when downloading itunes.

I try to download itunes, but about halfway through an error messge comes up that says error with file security:get lasterror:5

Hi lizz4321,
A digital ID is made up of three components; a private key, a corresponding public key, and some identifying information. The keys themselves are pretty straight forward, they are just big blobs of numbers used to encrypt and decrypt data. It's the identifying information that gets a bit tricky. On first look, the identifying information looks like plain text. You'll see your name and the issuer's name, a serial number, some dates for when the validity starts and ends. All pretty straight forward.
However, all of this information is actually formatted using something called ASN.1 (it stands for Abstract Syntax Notation) and then encoded using BER (Basic Encoding Rules). When someone creates a digital ID they can put just about anything in there. Per specifications (RFC 5280 if you wanted to look it up) some items are required, and others are optional. Each piece of information that goes into the public-key certificate (the PKC is basically the digital ID without the private key) is contained in an extension. These extensions are identified using an OID (Object ID) and conform to a specification which may either be public or confidential.
There are two possibilities in the case you are seeing. Either, some of the information that Acrobat knows about was formatted or encoded incorrectly, or, there is an optional entry that Acrobat doesn't understand how to decode. My guess is it's the latter possibility. There is a rule that states if an extension is marked as critical, and the application using the public-key certificate (in this case the application would be Acrobat), doesn't understand the extension, then the application is supposed to reject the certificate. It could be the former case (badly formatted data), but without seeing the certificate all I can do is guess.
Steve

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