Why does a new tab not open when I click on it? I have just suffered from searchqu and successfully removed it (fingers crossed) but now I have this issue. Please help?

Since I got infected with searchqu and (hopefully) removed this, when I try and click on the + to open a new tab, nothing happens. I have also tried clicking on file, scrolling to "New Tab" but again nothing happens. However, if I go to file then "New Window" then it will open a new window - but what a nightmare!!! Please can someone help?
Regards
Chelley
x
Solved it
Than you very much for your help
x

Uninstall the '''''Ask Toolbar'''''. It can cause that problem.
*http://support.mozilla.org/en-US/kb/Uninstalling+add-ons
*http://support.mozilla.org/en-US/kb/Cannot%20uninstall%20an%20add-on
*http://kb.mozillazine.org/Uninstalling_toolbars
*Also see --> https://support.mozilla.org/en-US/questions/908952
If that does not solve the problem:
*See --> [http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
*See --> [http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
*See --> [http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Consider upgrading Firefox; you are using version 3.6.23, the current version is 3.6.25
*See --> https://support.mozilla.com/en-US/kb/Updating+Firefox?bl=n&s=update%20automatically
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*'''''Shockwave Flash''''' (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

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