Why does my FaceTime keep failing

Every time I call my cousin I FaceTime fails I need to fix it

Hi Tbone72002, let me make a guess you are using your facetime while in a school, college or community network which is having some of the ports disabled, which are required to be enabled. The ports which are required to be enabled for the facetime and imesseges are listed here : http://support.apple.com/kb/HT4245 .
But don't worry you need not to take panic. Just create a PPTP vpn simply and enjoy the facetime.
To Create the PPTP vpn on mac, follow the instructions listed below:
1. Go to 'Preferences'
2. Hit '+' button to add  new network.
3. Choose the 'VPN' option.
4. Now under VPN options, select PPTP, give it a name and hit 'Create'.
5. Enter the folowing details:
Configuration : Default
Server Address: us.websitevpn.com
Account Name: websitevpn.com
Encryption: Automatic (128 bit or 40 bit)
Click on connec
If you are asked for a password, enter "freevpn".
6. Open the first URL and Hit "I Agree" and then configure the facetime and enjoy.
For the next time, you are required only to click connect on vpn option and then agree to the first URL. And enjoy.
P.S.  1.You can also access the websites, blocked by your DNS.
        2. You can also use server address simply uk.websitevpn.com with same username and password or any other details being provided by other websites.

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