Why does my sound only work when I hold the top left corner and the bottom righthand corner and no sound any other time??

This is my second iPad 2 and I have only turned it on and the sound does not work???

thanks i did reset it but its still the same
i phoned apple store n they said it was something they werent sure about
so i have to make a 50 mile trip to get it seen to n yet it should have been
a brand new one! i think it must have been a referb that wasnt fixed
thanks for the reply

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Why does my sound only work when I hold the top left corner and the bottom righthand corner and no sound any other time??

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