Why doesn't the computer acknowledge my daughter's new ipod touch?

My daughter got a new 4th generation Ipod touch. We hooked it to her computer and the computer will not acknowledge it at all. We think it is locked or something. Any ideas?

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Make sure tha tyou have iTunes version 10.5

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HT1420 I need to authorize my computer for my daughter's new ipod touch but there is no Store menu or Advanced menu in the new version of iTunes I just downloaded today. I can't see a way to do it.

I need to authorize my computer for my daughter's new iPod Touch but in the new version of itunes that just upgraded to day there is no "store" menu or "advanced" menu that I can see and I can't see a way to do it. So anything she buys with her i.d. won't transfer. Help!

Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

Just bought my daughter a new ipod touch. and the screen broke not even 4 days old. Can it be fixed? i

I just bought my daughter a new iPod touch for her bday its not even 4 days old and the screen completely shattered on it. Can this be fixed or do I just have to toss it. I've never bought an I pod or anything before.

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
You can do this an an Apple store
Apple Retail Store - Genius Bar
Or send it to Apple
Apple - Support - iPod - Service FAQ
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

The app store on my brand new ipod touch offers me majority apps that cannot be used on my software. how do i find apps that will work with 6.1.5? this is frustrating, especially when purchased brand new.

the app store on my brand new ipod touch offers me majority apps that cannot be used on my software. how do i find apps that will work with 6.1.5? this is frustrating, especially when purchased brand new for christmas.

See the following to purchase earlier, compatible version for iOS 6
App Store: Downloading Older Versions of Apps on iOS - Apple Club

How do i turn off the external speaker on my brand new iPod touch

how do i turn off the external speaker on my brand new iPod touch - it is very annoying

Just turn the volume fully down using the lower button on the upper left side of the iPod.
You can also go to Settings>Sounds to turn off alert and ringer sounds.

I put in the wrong birthdate when registering my daughter's new iPod touch. When I went to correct it, it looked me out

I put the wrong birthdate when registering my daughters new iPod Touch. It didn't let me establish a new account because the birthdate was too young. When I went to correct it, it continued the lock her new registration out. Now I can't successfully register her on iTunes with her correct birth year.

i just opened my ipad, started my apple account/I.D. and realized I put the wrong e mail. I was having trouble correcting my I.D on the Ipad so I went to my laptop and make the proper changes/slash e mail address I wanted for my apple ID. I got back to my ipad and try to download an app I can't because I have to sign in my apple account and I can't because it still has the irrelivant I.D/email address..
So, i did what you said.. went to setting>app store> tapped on my e mail.. it asked me to sign in (with my invalid emails address showing). I signed in with the password I had created. It said "incorrect".. I went to reset password. I reset password, tried to sign in and it says again "unvalid password".. this is getting irritating. I have been asking and no one knows what to do.

My computer won't recognize my new ipod touch

Why won't my computer recognize my new ipod touch?

I have just been through this world of pain. dont bother re-installing itunes, or trawling through device drivers.
Instead, make sure you turn off bluetooth and wireless. Unplug your network cable from the pc (assuming you have a LAN connection).
Try plugging in the touch and it should be recognised straight away.

HT1689 I keep getting booted out of the itunes store on my brand new iPod touch. What can I do to fix the problem?

I just got my son a new iPod touch and he is trying to use the itunes store but it keeps booting him out and back to the main screen with all of his apps on it. I've tried it myself several times and it does it to me as well. I have an iPhone and have never had this issue. Does anyone know what the issue is? He is not thinking this is the greatest Christmas present at this point.

Hi Sam From ME,
Thanks for using Apple Support Communities. I would suggest restarting your iPhone and seeing if the issue continues, and if it does, try resetting your iPhone as well:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

Why do I have duplicate App Icons on my new iPod Touch?

Just got the new 5th gen iPod Touch yesterday and already LOVE it--just couldn't be happier, except for one thing:
Installed all of my apps last night, and for some reason there are duplicate icons for three of them--GetGlue, Google+, Google Voice, and YouTube.
They are in my "Social" folder on my home screen, and they work just fine. But there's a second set of those four that say "Installing" under each one; I've moved the duplicates to another folder on the second page of my home screen to hide them, but they are really bothering me--I don't want any clutter or issues on my new device.
I cannot delete these duplicate icons, when I tap and hold to enter edit mode, they do NOT have the little "x" in the corner to tap for deletion.
Any ideas? I spent forever getting my new iPod Touch set up last night, downloading all my music, etc. I really don't want to have to start from scratch again on day two.

Try restarting your iPod or turning it off and switching in on again. It worked for me.

How do i update my ipod touch after i plug it in the computer, how do i update my ipod touch after i plug it in the computer, how do i update my ipod touch after i plug it in the computer

how to update ipod touch

To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
- A 2G to 4.2.1. Requires iTunes version 10 or higher. If a Mac it requires OSX 10.5.8 or later.
- A 3G to 5.1.1 Requires iTunes version 10.5 or later
- A 4G to 6.1.5 Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
- A 5G to iOS 70.5. Requires iTunes 11.1 or later if you update via iTunes
Identifying iPod models

Why doesn't my Bose Sound Dock work with my iPod Touch?

I have a Bose Sound Dock, purchased about 2006 or 7. It worked fine with the 5th gen iPod Classic, but will not work with the iPod Touch. Does anyone know why?
Thanks!

Very likely because it does not comunicate with iOS devices. The "dumb" iPods do not use iOS but a very simple OS instead. The first iPod Touch came out in Sept 2007.

HT1212 The computer that I had sunk my iPod touch with has died. What do I do now?

My sons is locked out of his Ipod touch. The computer we used to sink it has died. What do I do now?

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My daughter's new ipod touch if locked!!! plzz help...

we bought the ipod off a friend for x-mas and nothing was wrong with it.when we tried to work it x-mas morning its locked. it's showing a usb cord with an arrow pointing up to a disc with an music symbol on it..i plugged in to the computer but still not doing nothing. please help and thank you..

Happened to me when logged into my son's Windows Vista account, which is locked down (internet security). Kept getting the -9808 error. I couldn't change the settings loose enough for it to connect. When I connected to my "Admistrator/Parents" Vista account, it recognized the Ipod Touch right away. If you don't have different user accounts, try reducing your security as far as possible (only temporarily to get the Ipod connected the first time).
Once we loaded it the first time, we could then enter iTunes from the child's Vista account just fine... sync music, etc.

Do I need to create a new account for my daughter's new iPod touch?

When she sends a text, it shows up as coming from my email account which is associated with my iTunes account. Does she need her own iTunes account?

I've tried to do that but it won't let me delete my email address, and when I try to add hers I get "an error occurred while verifying your email". I know that her address is correct so I don't understand what's going wrong.
Thanks for your help.

HT4946 i locked my new ipod touch and cant it back open from the computer help.?:(

i locked my new ipod touch and cant it back open from the computer help.?:

First:
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with defect cables
- Try another charging source
- Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar
If you get it to charge then:
iOS: Device not recognized in iTunes for Windows
or
iOS: Device not recognized in iTunes for Mac OS X

Why doesn't the computer acknowledge my daughter's new ipod touch?

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