Why is Adobe stealing from us customers, me in Colombia,  by not allowing us to cancel monthly renewal memberships?

Where's the option to cancel?  When I bought the plan was very easy. Cancel is becoming a HELL.

Dear Ned
Believe me please, I spent three hours trying yesterday and two hours today. Nothing functions. It´s like a viscious circle, always took me at the same site. I´m not the only person with this problem. Your instructios are the same what provide adobe.com. The question is basic: I can´t find the option to cancel where adobe.com says the option is (in the instruction). Only shows:
Editar dirección de facturación  |  Editar información de pago  |  Ver historial de transacciones
Excuseme but  english, it´s not my language.

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    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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