Why is firefox crashing every time I try to compose or reply to email in Gmail and Hotmail?

After I upgraded to Firefox 10, I can open gmail and hotmail, read email, but if I try to compose an email, or reply to an existing one, it crashed. Also, just now when I tried to fill in this box here with firefox, it crashed. I am now using Chrome, and will continue to do so until there is a solution. This crashing thing is more than a little annoying.

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash
Type '''about:crashes''' in the URL bar and hit Enter. 
# Middle-Click the hyperlinks to bring up each Crash Report page in a new Tab; each page may take a few minutes to load.
# '''Then copy'n'paste the URL of each of those reports into the message box here.'''
# We'll see if we can help you figure out what is causing those crashes to happen.
If you can't open Firefox or keep it open long enough to get the Crash Report ID's, even in the Firefox Safe Mode - see the section entitled - '''''You can't open Firefox because it crashes at startup even in Safe Mode:'''''.

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Why does Firefox crash every time I try to print?

I am running Firefox 31.0 on a MacBook Pro running Mac OS X 10.7.5. I was having issues with mysterious add-ons that added new buttons to the toolbar on both Firefox and Safari. I un-installed Firefox and the Firefox settings folder, then re-installed Firefox from an earlier version (18.0) which automatically updates to the latest version.
Every time I try to print any page on any website, the Print dialog box appears but Firefox crashes as soon as I click the "Print" (OK) or "Cancel" button.
I have tried running Firefox in Safe Mode, but the problem recurs. I tried resetting Firefox, but the problem recurs. I tried resetting Firefox's print settings, but there were no "print_printer" or "print.print_printer" settings in about:config and no lines beginning with "print_" in the prefs.js file. I un-installed and re-installed Firefox after deleting the Firefox settings folder, and still the problem recurs.
Crash reports:
bp-a83a0840-2e6d-4e14-a666-5ef052140617 17 Jun 2014 15:57
bp-bb497460-fee7-4e6a-a131-f761d2140617 17 Jun 2014 15:48
bp-20885386-fd12-4edc-8d41-d02632140617 17 Jun 2014 15:46
bp-d7718dd4-1ff8-4c71-b5ad-c465d2140617 17 Jun 2014 15:45
bp-d9635fe5-6af4-46bc-98f5-0ca9d2140617 17 Jun 2014 15:45
bp-e85452bc-71c5-449b-b02d-040152140617 17 Jun 2014 15:44

I run Firefox in Safe Mode: the problem recurs.
bp-7c511a21-b221-4fbf-8a6e-a102a2140617 18 Jun 2014 09:03
I update the plug-ins and restart Firefox: the problem recurs.
bp-6c2f990e-b722-4274-949d-cea202140617 18 Jun 2014 09:24
I disable all plug-ins and extensions, then restart Firefox: the problem recurs.
4B7DF2BF-3AEE-43B9-824E-EA4DD7DEF81B 18 Jun 2014 09:25
I'm using the default theme and have avoided changing any settings since the last re-install.
Halp!

Firefox crashes every time I try to print. How do I fix?

Firefox crashes every time I try to print.

In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in.

Why does illustrator crash every time I try to open an .svg?

Why does illustrator crash every time I try to open an .svg?

Dunno. Do you have an example SVG that crashes Illy on your computer?

Why does fcpx crash every time i try to edit titles/text??

why does fcpx crash every time i try to edit titles/text?? I'm trying to wrap up a project for work and now fcpx thinks it needs to crash every time i click on a "title" to edit it. It's making the completion of this project nearly impossible.

nope, i'm just using the select tool "a" to move my titles .. if the inspector is open, the second i click on any title in any project the whole program crashes. but with the inspector closed i can move my titles at will without a crash. i'm not sure what's allowing me to manipulate titles since you've said Lion updates haven't fixed this function. and i'm not sure what's making fcpx crash to the ground every time i click a title with the inpector open. all i know is that this little loophole i've found is working for me and has allowed me to complete my project this morning which is awesome.

Why is PS6 crashing every time I try to print?

Why is PS6 crashing every time I try to print?

To add to Noel’s post, would you expect a mechanic to be able to determine the root problem just by telling them: »My car won’t start.«?
Maybe you could read this:
http://forums.adobe.com/thread/375816?tstart=0

Firefox crashes every time i try to open any page - do you know why this is happening - it only started when i downloaded the new verion of firefox.

firefox has started crashing every time i try to upload a new page. This has only started happening since i downloaded firefox 4.

The CrashIDs are what is needed. Do not attempt to attach or paste the reports.
#Run Firefox in safe mode does that prevent crashes ? [[Troubleshoot Firefox issues using Safe Mode]]
#Disable all plugins
#Repeat and this time try in Windows safe mode. use the F8 key http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
So you are saying it works ok as long as you avoid certain pages such as this Forum. That makes me wonder if it could be malware that is blocking access to assistance.Run malwarescans with multipe and up-to-date tools.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Firefox crashes every time I try to print.

Ever since updating to 3.6.10 Firefox crashes every time I attempt to print. I am on a Mac running OS X 10.4.11.

In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in.

Firefox crashes every time I try to navigate away from a page to a different site.

It seems to only happen when I have more than one tab open, but every time I try to navigate away from the originally opened page, it crashes. This has just started happening today (3/19/14) and I have tried to resetting Firefox but it did not remedy the problem.

hello, could you provide your latest few submitted crash reports? please enter '''about:crashes''' into the location bar, copy the latest few report ids from there & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

I downloaded the latest FF version for my new laptop with Windows 7 o/s and installed without problems, so why does it crash every time I try to use FF?

My new laptop came with IE installed. I downloaded FF and installed it without any problems. FF has crashed every time I have tried to use it. I have never had this problem before on either laptop or desktop and found that I could use FF most of the time, only switching to IE occasionally when a site worked better with it ... which wasn't often.

See:
* http://kb.mozillazine.org/Firefox_crashes
* [[Firefox crashes]]

Why does PSE12 crash every time I try to print a picture?

PSE12 Organizer crashes every time I print a selected image.
OS is Windows 8.1 (64 bit).
Catalog is on local drive.
Image is stored on network drive (internal drive on another computer)
I can edit the picture just fine.
I can print the image just fine from PSE12 the Editor so I know there is nothing wrong with the printer setup.
Actually Organizer crashes while the printer dialog is trying to open.
Thanks,
Jim

I run Firefox in Safe Mode: the problem recurs.
bp-7c511a21-b221-4fbf-8a6e-a102a2140617 18 Jun 2014 09:03
I update the plug-ins and restart Firefox: the problem recurs.
bp-6c2f990e-b722-4274-949d-cea202140617 18 Jun 2014 09:24
I disable all plug-ins and extensions, then restart Firefox: the problem recurs.
4B7DF2BF-3AEE-43B9-824E-EA4DD7DEF81B 18 Jun 2014 09:25
I'm using the default theme and have avoided changing any settings since the last re-install.
Halp!

Why does it crash EVERY time I try to export?

I have edited a book in Pages and every time I try to save it or export, it crashes. I am assuming it's because I made so many changes, but I NEED them. Any suggestions?
Thank you!
Francine

Francine,
If I'm getting this correctly, you can open Pages documents but not save or export. Are you certain that you are using a fully registered version of Pages? What you describe sounds a little like a Trial version that has expired. Sometimes we may have an expired trial version of iWork in addition to a more recently purchased fully-owned copy. Unless we eliminate this trial version we will continue to have trouble. Do you think this might be the problem?
Jerry

Firefox 23.0.1 crashes every time I try to access any Mozilla help page or forum, and sometimes on other pages Win 7 pro 64 bit

Running Windows 7 Pro 64 bit and Firefox has crashed at least a couple dozen times today and nearly as many yesterday. I've tried all of the suggested "fixes", to no avail. I just tried the Windows compatibility tool mentioned in one of the forum post and that didn't resolve the issue either. I'd love to add the links to my crash reports, but can not get to this page on the computer in question - any time I try to load any Firefox or Mozilla help page, forum, etc. in that computer, Firefox crashes (even when running Firefox in Safe Mode). Firefox also crashes on miscellaneous other pages now and then. Thanks in advance for any help anyone can provide!
In case it's helpful, below are the crash ID's for the four most recent crashes:
Crash ID: bp-cb4e51b6-4459-4f60-bc77-39f6f2130820
Crash ID: bp-cb4e51b6-4459-4f60-bc77-39f6f2130820
Crash ID: bp-3ae6e6da-e687-4755-8306-178b92130820
Crash ID: bp-275d980a-043a-48cc-9399-bcb532130820
I'm not sure how to get the
troubleshooting info from the computer in question into this form. I have saved the page to a file on my network, but when I try to paste the contents in the box below, most of the info is missing.

The CrashIDs are what is needed. Do not attempt to attach or paste the reports.
#Run Firefox in safe mode does that prevent crashes ? [[Troubleshoot Firefox issues using Safe Mode]]
#Disable all plugins
#Repeat and this time try in Windows safe mode. use the F8 key http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
So you are saying it works ok as long as you avoid certain pages such as this Forum. That makes me wonder if it could be malware that is blocking access to assistance.Run malwarescans with multipe and up-to-date tools.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Why does Acrobat crash every time I try to organize form fields?

I am working on an 18 page pdf that was created in InDesign. I am copying and pasting fields from an existing document to retain importability. Every time I drag a field to a new location in the field menu, Acrobat crashes. Any idea how to fix this? My software is up-to-date, and I am working on a Retina display MacBook Pro hooked up to a Thunderbolt display. I have had nothing but issues with Acrobat since upgrading to Creative Cloud. I know that there were issues a few months ago with Acrobat & the Retina display MBPs....does this have anything to do with that?

As a test, try the following preferences:
Acrobat > Preferences > Forms > Automatically adjust tab order when modifying fields [Deselect]
and:
Acrobat > Preferences > Forms > Show field preview when creating or editing form fields [Deselect]
So deselect if either are selected. No guarantees, but it's something to try.

Why does firefox close every time I try to send email with Hot mail and I have no other problems?

It looks like other people are having the same problem with Hotmail from the posts in the Hot mail forum. They suggested I contact support for my browser. I thought Firefox was the problem, I uninstalled it and installed the newest version. CC cleaner is used every time my computer reboots and Firefox is set to remove history each time it restarts. I defrag and shred free space weekly. My computer has no other issues whether on line or off. The problem of Hot mail crashing my browser/s started over a week ago. I am able to access my account/read/ click on links/delete/clear spam folder . . . . but the instant I click on reply, new, compose, (?) any browser will crash within 20 seconds. There have been no recent changes to my computer BEFORE Hotmail began crashing my browser/s. I have had {removed email address} for many years and this is the first time I have seen this happen. I do not receive error messages, it simply closes my browser. Firefox is my primary default browser. As I said Firefox was re-installed AFTER this started happening. I have 3 gmail accounts , they all work fine. I have too many contacts in my Hotmail account to open a new account with another provider. This is my personal email not business. It look as if a lot of people are having this same issue with Firefox?!?

Does it help if you disable the plugin-container process?
See http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

Why is firefox crashing every time I try to compose or reply to email in Gmail and Hotmail?

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