Why won't it load the terms and conditions agree page on my iPad, it just won't load when it tries to take me to the page when you attempt to buy an app. Please help
Please help wid this problem
I'm having the same exact issue!
It's happening on my iPad 2 and iPhone 4S! I tried restarting the iPad 2 and I logged out and back into iTunes on both but it's still causing the issue.
You know Phil Schiller, I'd love to buy the new iPhoto today too... but iOS 5.1 won't let me....
I sent the iTunes Support people an email so hopefully they'll have some answers. Though it could just be iTunes itself is getting slammed... I personally updated 3 devices today... that times the millions of people who also did the same is probably causing some issues. We'll see.
Similar Messages
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I am not able to find the agree button in the terms and conditions agreement in my new iphone 5
i am not able to find the agree button in the terms and conditions agreement in my new iphone 5
Hi
I managed to resolve this. See my solution for this other poster:
https://discussions.apple.com/message/23058902#23058902 -
I just upgraded to 7 and now I can't download any apps, because iTunes says I have to agree with their new terms and conditions. But there's no place to agree on the page!! Anyone have a solution? i tried to press the "email it to me" button, but that won't work either. Sigh.
Yes me too, tried re setting and enabling changes but no agree button anywhere?
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Can anyone help me? Suddenly (i.e. just a few minutes ago) this problem has appeared. I attempted to update two apps on my iPad. The Terms and Conditions agreement comes up, I read the terms and conditions, I agree to them, I click AGREE, it disappears, I reclick on update and the Terms and Conditions agreement appears and we start the mobius strip all over again. I tried to see if it was just on my iPad by trying to download a new app on my iPhone. same problem. Anyone have advice on how to resolve this issue? Oh, and of course, Apple has declared my two new devices to be out of warranty and want me to pay to ask how to fix a problem caused by their own software. Lovely. so helpful. Hey Cupertino ... are you paying attention? I might start tweeting about this.
I updated the software on my iphone4 tonight and ran into this same endless loop - "itunes terms & conditions have been changed" - go to itunes, aceept - back to the "T&C have been changed message" with no ability to do anything in the app store until I accepted the new terms.
While not a very direct solution, I was able to finally accept the terms in a way that seem to register with apple by making a purchase through iTunes on my computer. This forced me through updating my payment information and updating my iTunes software to the latest edition (which I had not yet taken the time to do). After doing both of these, iTunes took me through the terms & conditions on two separate pages, but ultimately allowed me to purchase my song. Once I completed these steps, it fixed the problem on my phone, so now I can update my apps and download new ones without running into that loop.
Hope this helps!!! -
"A problem caused the program stop working," after I accepted the TERMS and Conditions for Adobe Reader 11 installstion. What I need to do next? Thanks.
Thanks for your reply. I did get upgraded to 10. something. Not on that computer now. 11 is not supported on Vista
Pat Willener <[email protected]> wrote:
Pat Willener created the discussion
""A problem caused the program stop working," after I accepted the TERMS and Conditions for Adobe Reader 11 installstion. What I need to do next? Thanks."
To view the discussion, visit: https://forums.adobe.com/message/6442262#6442262 -
HT4623 I just tried updating my Iphone 4 and I accepted the terms and conditions but nothing happens
I just tried updating my Iphone 4 and I accepted the terms and conditions but nothing happens
Hello e6ebxsb,
You may need to restart your iPhone. If still unable to accept the terms and conditions, try resetting it.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
Allen -
Ok so I updated to iOS 7 on my iPod (5th) it let me update my apps but I cannot download new apps thanks to the terms and conditions. Also my iTunes won't start it just blank, I tried everything I need help
Did you download the new iTunes update that was also released this afternoon? That might be the problem. The new iTunes update came out today as well as the new iOS 7 update and if you haven't downloaded the new iTunes update it may be a compatibility problem so if you didn't, first update to the new iTunes and try again.
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My appstore wont let me download anything. It says i have to agree to the terms and i agree and again it pop up the same thing over and over! Please help me
I thought i was the only one!! but its happening on my ipad! and i dont even want to try on my iphone uhhh its annoying!
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I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?
I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?
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Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!
Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal -
Hello, my mac book air won't update. Every time i try it goes onto the purple starry screen and stays that way for hours, so i just have to shut it down. I have deleted a lot on my laptop so there is enough space, please help?
I believe that system has a hall sensor on it to detect when the lid is closed so it can put the system to sleep and/or disable the monitor so it can be used with an external monitor only. If the sensor is marginal or has a bad cable, it may intermittently cut the monitor on and off, and may likewise put the system to sleep. One way to check would be to plug in an external monitor and if the laptop's screen cuts off or doesn't show up, start using the trackpad and press on a non-typing key like the shift key. If the external display suddenly pops and becomes active while the laptop display remains black, it's probably a problem with the sensor or the cable/connection. You might be able to fool the sensor into kicking on and off by moving a magnet over it. It's located on the left had side of the base with the unit opened up, and right over the audio output plug.
I know of some people that put a small magnet right over the hall sensor's location so the laptop display turns off and they use the system with an external monitor, keyboard, and mouse. If fooling with magnets, make sure they're small and don't get them close to the hard drive because a strong magnet can wipe them out.
I don't know if this will help you much, but it might. -
Trying to load an app from the itunes store and asked to review the "Terms and Conditions and Apple Privacy Policy" as it has changed. There is no "Agree" selection available. Any suggestions? This appears to be associated with the iOS7 upgrade. Thanks
I have the same problem with my iphone 4 . I solve it with giving permission to the cookies on safari from the settings.
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While trying to update my Ipad to the new operating systemm my screen is stuck on the "Terms and Conditions" screen. I tried touching the "agree" button and the "send my email" button, but nothing happens. I can't get out of the screen without missing my full update. Please help.
completely switch off your ipad with pressing the top power button really long and then swipe the red swiper at the top. Then turn your ipad back on, skip the icloud login screen and you should be good! That's what i did so should work for you too
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I have an iphone 4S and I wasn;t able to purchase an app for it because I wasn't able to accept the new Terms an Conditions section. When I reched the last page of the Terms and Conditions, there wasn't an accept button or section, therefore I wasn't able to complete my purchase. Please advise.
Thanks
VernelHi vernel,
Welcome to the Support Communities!
First, I recommend restarting your phone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Below are the full articles:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If you can access your home screen, I also recommend verifying that cookies are not blocked and private browsing is turned off in Settings>Safari:
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Cheers,
- Judy -
I cannot access iTunes on my iPad. When I click the iTunes button, it shows terms and conditions and when I click the terms and conditions link, it takes me to the Internet and that is it. Kindly help.
If you are just seeing the Terms and Conditions link in the Downloads tab then that just means that there aren't any downloads waiting. If you want to browser the store then can are you not able to tap on the other tabs at the bottom of the app ?
If you are looking for your downloaded and synced content then they won't be in the iTunes app (that is just the store) - your music, audiobooks and audio podcasts will be in the Music app and your films and tv shows in the Videos app.
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