Wi-fi and safari issues with a specific site

My iPad wouldn't connect to my banks website or my banking app via my home wi-fi today. It works when I change to mobile data though. I'm able to browse other websites with ease via the same wi-fi connection though. Yet when I use the same wi-fi connection on my home PC, I'm able to connect to the bank website. I took my iPad into an iStore today, and I could connect via their wi-fi. So it appears to be a compatibility issue between my home wi-fi and my iPad. Please let me know if you can help, as I'm stumped!

Your understanding of the problem seems correct to me. There's no way to fix it except to replace the logic board.

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Adobe flash issues with a specific site but other users to the site can streem

Good day all
Please I have tested this on fedora 17, Ubuntu 12.04 LTS and on sepaprate PCs (win 7). With Chrome, IE 9, Firefox all update and Adobe flash is updated too
I have test the flash on Adobe site and it is OK. But there is this erro all the time

Hi, Go to this Adobe test site and you should be able to see the Flash Player logo animate and your FP version will be listed also. The latest is 10.1.85.3. Test with Firefox and also with Safari.
http://www.adobe.com/software/flash/about/
The Shockwave Flash plugin works thru the browser and is Installed there, so when you view any Flash content or videos, etc. you are able to. That test site should tell you if Flash Player is working.
Hope that helps.
eidnolb

My school has a website. The professor uploads files in Word. When I click on the link at home using Pages, the download window opens with nothing in it and Safari opens with a blank in the address book. What Could be wrong? Wrong set up?

My school has a website. The professor uploads files in Word. When I click on the link at home using Pages, the download window opens with nothing in it and Safari opens with a blank in the address book. What Could be wrong? Wrong set up?

Hi Jo,
If I'm interpreting this correctly, the Word file downloads correctly, but when you open it in Pages, the link(s) which your instructor has embedded in the Word file are not correctly translated into Pages.
If the link shows the actual address, you should be able to copy that and paste it into the location bar in Safari, press return, and get to the website that way.
An alternate route might be to download one of the open source Office applications, OpenOffice.org, LibreOffice, or NeoOffice. These are written to more closely emulate the behaviours of MS Word than Pages, and may provide better support for links embedded in Word files.
Regards,
Barry

I have slow internet speed and having issue with download of photoshop cc is there an alternate I can go somewhere with high speed to download.

I have slow internet speed and having issue with download of photoshop cc is there an alternate I can go somewhere with high speed to download. without using this creative cloud that downloads first.

We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.

Firefox 3.6.23 having freezing and rebooting issues with Adobe Flash Player 11 Plugin

Firefox 3.6.23 is experiencing constant freezing and rebooting issues with Adobe Flash Player 11 Plugin, not sure if it is a conflict issue or not.
Since the update there had been no reported issues till today when the blue screen came up on me, this issue prior to plug in 11 had occurred at least 6 times, this issue only happens on firefox.
I do not wish to update since recent firefox browsers seem to have a lot of ongoing issues.

Anyone able to help please?
Thanks.

Hi have the ipod touch and having issue with the reminders app. do not have the reminders page just the completed page

hi have the ipod touch and having issue with the reminders app. do not have the reminders page just the completed page

The problem has been fixed with the most recent OS X software update.

I just bought a iPod nano 7th gen and having issues with clear radio channels. Please help.

I just bought a iPod nano 7th gen and having issues with clear radio channels. Please help.

You can send it in to them: https://expresslane.apple.com/GetproductgroupList.action?PRKEYS=PF3

Safari issues with at least two sites and RSS Feeds broken

Greetings all. This is my first time posting on here, I'm also a new(er) Apple user. Finally switched from the dark side. Love the Macbook, but after so many years with a PC, I am definitely not within my element on some things. Here are my two issues:
1. On Safari (and Firefox incidentally) if I go to msnbc.com or yahoo.com I get a dysfunctional appearance. msnbc.com simply doesn't load except the outer frames. The inner content doesn't load at all. They have redesigned their site and I still only get the outer frame from the old design. On yahoo.com, it simply gives me a very bland, generic front page and tells me to upgrade to a more current browser. I'm running the most current Safari. Don't know what's wrong. I get some challenges on some other sites i visit, but nothing specific comes to mind - except maybe flash driven applications - heavy flash. They run slow or not at all.
2. I love(d) RSS feeds in Safari. All of a sudden they stopped working. It still shows unread messages - which I cannot clear - and will not load any new messages. If I try to read a feed, it gives me a error page - similar to a non-existent page/link. Not sure how to fix this.
With the first issue, being relatively new to Apple, etc, I honestly don't know if I selected some weird setting unknowingly that is causing my problems or not, etc. Don't know if I caught a virus, bug, etc. Wouldn't know how to find out if I did.
Anyone that is patient, intelligent with Apple and doesn't mind helping out a stupid new Apple user. :o) VERY MUCH APPRECIATED IN ADVANCE!

All companies are out there to make money, however much they try to disguise the fact.
GoldenShoes is partly right. However, not all sites are deliberately designed to just work in IE and Firefox; a lot of developers simply don't realise their code (or parts of it) is not functional in other browsers because at least 90% of the world's population use IE or FF. In other cases, it's just not economically viable to cater to such a tiny percent of the Internet-using population (besides, what would all those people that want to be 'different' do?!
You might want to try contacting those companies and telling them of your problems - after all, they are losing business by doing this and they may be unaware.
The other part of the argument is that FF, and IE especially, let a lot more 'bad', invalid code though to cater to their users. Opera and Safari don't really do this as much, and there is a lot of cross-browser incompatibility.

Safari issues with Tabs, Video, and Java

Hi. I updated to Lion and Safari 5.1 and did all the software updates. I have a MacBook from 2008. For some reason, I am having a lot of issues with Safari. I hope someone knows what I am doing wrong.
1. Every time I open Safari after I turn on my computer or it wakes up from sleep, I have to do an internet test to get the computer to realize I am still connected to my house WiFi.
2. The computer goes to sleep after 30 secs. Can I change this somehow?
3. I cannot open any videos from YouTube or vidoes my friends have posted on Facebook.
4. I used to be able to drag a link over an existing tab and it would automatically go there. Now I have to drag it to the + sign to get it to open. (command click still works)
5. I tried to check my plug-ins to see if that was the problem. I put all of my internet plug-ins in the trash and added them one by one. Safari seemed to work a lot faster, but then as soon as it went to sleep, I had the same issues. Also, I can't find Java anymore (not in my trash, didn't delete anything from the trash) and I did the java test on a website and it's not showing what it's supposed to. All the software updates say it is fine, but obviously it isn't.
I know this is a lot of stuff, and most of it is probably due to me not really understanding how my mac works. I've been looking through the forums to see if anyone else has all of these issues; after an hour and a half of reading discussions, I gave up. Any advice would be really appreciated. Thank you.

So, while waiting for some help, I've been continuing my own research.
3. It turned out that it wasn't Java messing with my videos. I just needed version 10,3,181,34 of Adobe Flash and now all videos are working. Hope that helps if anyone else was having similar issues. Here's the link if you need to find out which version you have: http://www.adobe.com/software/flash/about/
4. It turns out that there are several other discussions regarding people who can't drag and drop links into Tabs on Safari. My solution was to write to Apple to ask if they can put that feature back in.
5. I'm not sure if I am still having Java issues, but so far everything I am needing to upload and watch is fine.
One and two are still annoying, so I'll continue to look for solutions. If anyone has any suggestions, I'd appreciate them. Hope this helps someone as much as it helped me. I don't want to throw my computer against a wall every 5 seconds now.

Issue with language specific characters combined with AD-Logon to BO platform and client tools

We are using SSO via Win AD to logon to BO-Launchpad. Generally this is working which means for Launch Pad no manual log on is needed. But this is not working for users which have language specific letters in their AD name (e.g. öäüéèê...).
What we have tried up to now:
If the AD-User name is Test-BÖ the log on is working with the user name Test-BO with logon type AD
If the logon Type "SAP" is used than it is possible to use the name Test-BÖ as the username
Generally it is no problem in AD to use language specific letters (which means it is possible to e.g. log on to Windows with the user Test-BÖ)
It is possible to read out the AD attributes from BO side and add them to the user. Which means in the user attributes the AD name Test-BÖ is shown via automatic import from AD. So it's not the problem that the character does not reach BO.
I have opened a ticket concerning that. SAP 1th level support is telling me that this is not a BO problem. They say it is a problem of Tomcat. I don't believe that because the log on with authentification type SAP is working.
I have set up the same combination (AD User Test-BÖ with SAP User Test-BÖ) as a single sign on authentification in SAP BW and there it is working without problems.
Which leads me to the conlusion: It is not a problem of AD. It is something which is connected to the BO platform but only combined with logon type AD because SAP Logon is working with language specific characters.

I have found this article with BO support:
You cannot add a user name or an object name that only differs by a character with a diacritic mark
Basically this means AD stores the country specific letters as a base letter internally. Which means that if you have created a user with a country specific letter in the name you can also logon with the Base letter to Windows.
SAP-GUI and Windows are maybe replacing the country specific letters by the base letter. Due to that SSO is working. BO seems not to be able to do that. Up to now the supporter from BO is telling me that this is not a BO problem.
Seems to be magic that the colleagues of SAP-GUI are able to to it.

New Airport Network - issues with some specific features

Hello,
I have just changed my wifi system for an Airport Network, with one AirPort Extreme and 2 AirPort Express. The goal was to extend the wifi network to the entire house. Everything is fine, all my computers are able to connect to the network and are able to access the internet. The AirPort Network is connected to the internet with the PPPoE procedure.
The issue is very specific here.
1. I use Outlook 2007 to handle my e-mails. Since I have shifted to the AirPort Network, Outlook is not able to connect to pop server anymore for 4 of my 5 accounts. Hotmail (pop) is functionning alright but Gmail is blocked !
2. Windows Update is also unable to connect to the appropriate server.
Maybe there is more but it's all I have noticed so far. I have not changed a single parameter by myself on my computers and both are affected the same way.
I first thought it was a firewall issue but disabling my software firewall (Bullguard) did not change anything. Vista Firewall is not active. Maybe is it the internal firewall of the AirPort Extreme ? But that would not explain why Outlook can send messages (smtp works fine).
Any idea or similar experience ? Thank you in advance.
Best regards,
AdG

Maybe my problem is just bad luck ! I might have shifted to my new network
the wrong day. One day earlier, I would not have seen any difficulty... if this is it.
Quakes slow cyber connections
By Zhu Shenshen | 2009-8-18 | NEWSPAPER EDITION
SHANGHAI'S international Internet connections slowed significantly yesterday after earthquakes rocked Taiwan and southern Japan. It was unclear last night how long repairs might take. Millions of Chinese Netizens were unable to connect to overseas Websites or use popular online chat tools yesterday afternoon.
About 15 million MSN instant message users in Shanghai and other parts of China were affected as the main servers are in the United States. Connections to most overseas Websites including those run by Yahoo and the New York Times were also clogged.
The chain of events that led to the service disruption had its origin in Typhoon Morakot, which struck Taiwan on August 7 and led to a later breakdown in an undersea telecommunications cable system.
Local Internet traffic was not influenced because transmissions were routed to a backup channel. But that cable failed yesterday near Busan, South Korea, apparently the victim of the earthquakes, according to China Unicom.
The failure affected Asian communications to the US and Europe.
The epicenter of the first quake, which struck at 8:05am yesterday, was about 188 kilometers southeast of Hualien on Taiwan's east coast at a depth of 11km, the island's weather bureau said. The US Geological Survey put the magnitude at 6.7.
The second quake, which was centered close to the first at a depth of 20km and struck at 6:10pm, measured 6.1, the Taiwan weather bureau said. It was also felt in Japan's Ishigaki Island.
"We've sent a team to repair the broken cable, but we can't give a detailed timetable for when it will be completed," said Song Guixiang, a public relations official for China Telecom.
The schedule will depend heavily on weather conditions, Song said.
Repairs are handled by a team comprising the carriers that use the cable.
In most cases it takes one to two months to fully repair damaged undersea cables. In the meantime, telecom operators will try to reroute traffic to operating cables and satellite systems.
Domestic Internet connections and international call services were normal yesterday, the carriers said.

Unable to log into iMessage and intermittent issues with FaceTime

Late 2011 MacBook Pro, OS X 10.8.4. I'm an admin level Windows guy but a relatively new (and otherwise very pleased) convert to Mac OS.
This morning Messages started repeatedly prompting me for my iMessage password and FaceTime has starting working only intermittently. Both work fine from my iPad and iPhone 5. Both have been working from my MacBook Pro for months.
This morning when I tried to fire up Messages on the MacBook I got an error saying "The server encountered an error processing registration". After doing some Googling, I noticed that many folks said that when they had this problem they also had an issue with FaceTime. I confirmed that FaceTime was indeed giving me the same error as iMessage. After trying some solutions from past threads that didn't work, I rebooted. Now instead of throwing an error, Messages just keeps asking me for my iMessage password again and again. FaceTime works occasionally but sometimes when I get a call and click answer, I get "call failed" as my iPhone and iPad continue to ring and then I'm asked to re-enter my password on the MacBook. If I enter my password it just sits and spins. If i quit FaceTime and start it again, it'll usually log in successfully but calls may or may not work (following the same pattern I just mentioned).
The odd thing to me is that when I tested FaceTime on my iPad, I got notifications on my iPad and iPhone and my primary and alternate email address were now registered with FaceTime. They have been for over a year so I'm not sure why I'm getting those notifications again.
I'm able to log into the Mac App store without a problem using the same AppleID
What I've tried so far based on Google results:
1. In Keychain Access, reset my default keychain - No improvement
2. In Keychain Access, selected Keychain First Aid, repaired and verified - No improvement
3. On my iPad, turned iMessage off and back on - No improvement, though iMessage on the iPad still works fine
4. Confirmed that my primary and secondary AppleID email addresses and password are correct. The email address associated with my AppleID is not associated with any other AppleIDs.
Thanks!

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
Step 3
From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or obviously invalid, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 4
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 5
From the menu bar, select
 ▹ System Preferences ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 6
Select from the menu bar
 ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane.
Step 7
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 8
Boot in safe mode and log in. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
Step 9
Reset the NVRAM.
Step 10
Reinstall OS X.
Step 11
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

Continuing font encoding and tag issues with snow leopard and CS4oI

I am looking for help with a font handling issue with snow leopard and cs4 Indesign. Despite numerous calls and hours on the phone neither Apple nor Adobe has been helpful. I have had this issue open with Adobe since oct 5 but they remain totally unresponsive to date. I need to be able to use Type 1 fonts and do the following , export a pdf from Indesign with the following attributes: 1) xml tags for stories and objects. 2) have the fonts encoded as ansi and embedded.
Some additional information - exporting to ps is not an option as it destroys the xml tags. and doesn't guarantee that the fonts won't become CID or some other odd encoding.
As it stands now,
Leopard (10.5.8) and CS3 creates ansi encoded fonts with xml tags.
Leopard (10.5.8) and CS4 creates ansi encoded fonts with xml tags.
Snow leopard and CS3 creates ansi encoded fonts and xml tags
Snow leopard and CS4 creates custom subsetted fonts and some xml tags.
If any one has any advice on how to force specific font encodings from CS4 pdf exports so that i can preserve the tags and get the correct fonts I would be grateful.

The font encoding is not a function of the OS version, but rather of how a font is internally encoded and the content you are representing with the font.
If you are seeing a difference between MacOS 10.5 and 10.6 with the same Adobe software, it probably has something to do with use of a system font that is somehow different from one version of the OS to another. InDesign does not use any of the OS' font handling software.
Assuming that the fonts are embedded, subset or not, what is your issue with whether a font is ANSI-encoded, custom-encoded, or CID-encoded? It should make no difference for purposes of workflow beyond InDesign for software that adheres to the PDF specification (including all versions of PDF from 1.3 and up to 1.7 plus ISO 32000-1 PDF and all versions of PDF/X and PDF/A).
Neither InDesign or any other Adobe application provides user choices for the encoding since it shouldn't make a difference. The encodings chosen by Adobe's core technology components are for a combination of optimization and to support proper text search, copy, etc.
- Dov

Leopard Server 10.4 Blogs/Wiki and Safari error with www alias and Log Out

I have a Leopard Server 10.5 setup with dns and web services including blogs and wikis setup. If I browse to http://hostname.domain.com/users using Safari 5.0.1, I see that the session is not logged in (i.e. Log Out is not visible. I can login and create a blog and logout with no issue. I can do this on Firefox and Camino as well.
Now, if I browse to http://www.domain.com/users however... the Log Out button is visible all the time in Safari 5.0.1 only - Firefox and Camino show the correct status of a non logged in session. In Safari 5.0.1 it is not possible to login to post or create a blog WHEN the www.domain.com url is used.
I have rebuilt Leopard server twice on a physical and a virtual machine for testing and can reproduce the exact same error. It's a mix of using www.domain.com and Safari. Any other browser works fine and ALL browsers work fine with any other alias pointing to the same site, including hostname.domain.com
Testing on Safari 5.0.1 on the server itself works fine. Testing on clients was on 10.6 and 10.5 and was performed on 4 separate client machines. Browsing on the server was fine but browsing on any client would produce the error when using www.domain.com.
If anyone can offer any suggestions, please help!

I tried several new approaches, but nothing worked so far.
The update to 10.5.5 made things worse. Connections are dropping all over the place, when saving from Adobe programs in particular.
Printing from clients to a Xerox Phaser 5500 works, but choosing a different paper size than the default chosen in the cups admin interface goes all wrong and either prints on the default paper size, but down/upscaled to the chosen paper size or prints on the chosen paper size and down/upscaled as if you were printing to the default paper size. (e.g. default paper size is A4, you choose A3 with an A3 document. Document prints on A4 and is downscaled to A4, or prints on A3 and is downscaled to A4.)
There is no way I can keep this thing in production much longer. I tried reinstalling again, but that did not change any behaviour. Another nice "feature": InDesign disables "edit original" when the path to the linked file contains any directoryname with more than 8 characters in length.
Coupled with a sometimes disappearing "dirserv" (it just stops working until I reboot the whole computer) the decision stands to move away from the Xserve.
Leopard Server 10.5.x just does not seem to work well with windows clients.
We will migrate to a windows server 2003 running ExtremZ-IP for the macintosh clients this weekend. Too bad that Apple does not allow Bootcamp to work on Xserves, at least the hardware would have been useful then.
(As a nice finishing touch, the harddisk partition where all data resides did become corrupt over the weekend. "The volume Daten could not be repaired."
Disk Utility and first aid did show nothing on friday ... saturday after no work being done on the partition this error shows up. The only solution I could find was to reformat the partition and restore from a previous backup. Another weekend down the drain. Sorry for the rant, but 6 weekends in a row is enough.)

System Preferences and Safari issues

Hi I have a very concerning issue with system preferences and a smaller issue with Safari (7.0). When I open system preferences and navigate to the "internet accounts" page and try to remove an account or click the "Advanced" button, nothing happens. I see a faint flicker of the system prefs window but nothing changes. Another example is when I click on the "networks" page and try and open the "Advanced" window, nothing happens. I also can't sign out of iCloud or view my iCloud account information the buttons seem to do nothing. I've already tried installing mavericks again, deleting appropriate plists, resetting PRAM/NVRAM, repairing the disk and repairing disk permissions to no avail and I really need to find a solution. If this helps, the guest account does not have any issues described above. The safari issue is minor but when Safari opens, there is a gray box around the page title in the top bar of safari no matter what webpage im on. I have tried resetting safari, deleting caches and extensions but nothing works. I really appreciate any help with these issues.
Here is an example of the Safari issue.

Do you have the installer DVD? If you do:
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
     1. Boot the computer using the OS X Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, click on Options button
         and select GUID, click on OK, then set the format type to MacOS Extended
         (Journaled, if supported), then click on the Apply button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. Be sure you configure your initial admin account with the exact same
         username and password that you used on your old drive. After you finish Setup
         Assistant will complete the installation after which you will be running a fresh
         install of OS X. You can now begin the update process by opening Software
         Update and installing all recommended updates to bring your installation current.

Wi-fi and safari issues with a specific site

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