WIJ 20002 error on long running reports
When trying to run a long running report, an error message is received .
Quote:
*"The Web Intelligence Java Report Panel cannot connect to the server. Close
the report panel and try to connect again or see your BusinessObjects
administrator. (Error: WIJ 20002)"*
What happens next is you are advised to "close" (twice) and are then advised to close this window.
If you select Details on the first error message:
Server: https://test.i3access.iowa.gov:443/desktoplaunch/InfoView/CrystalEnterprise_Webi/cdzServlet?
java.lang.RuntimeException: java.io.IOException: Server returned HTTP response code: 502 for URL: https://test.i3access.iowa.gov:443/desktoplaunch/InfoView/CrystalEnterprise_Webi/cdzServlet
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
at com.businessobjects.wp.cpi.CPIConnection.postRequest(CPIConnection.java:437)
at com.businessobjects.wp.xml.XMLViaHttp.loadScript(XMLViaHttp.java:144)
at com.businessobjects.wp.xml.XMLViaHttp.getPromptList(XMLViaHttp.java:1284)
at com.businessobjects.wp.xml.XMLLoader.getPromptList(XMLLoader.java:279)
at com.businessobjects.wp.om.OMQuery.loadPromptsAndContexts(OMQuery.java:359)
at com.businessobjects.wp.om.OMQuery.getActiveContextCount(OMQuery.java:384)
at com.businessobjects.wp.tc.query.TCQueryPropertie.buildQueryContextFromUI(TCQueryPropertie.java:496)
at com.businessobjects.wp.tc.query.TCQueryTab.buildQueryContextFromUI(TCQueryTab.java:846)
at com.businessobjects.wp.tc.query.TCQueryTab.modifyQueryProperties(TCQueryTab.java:638)
at com.businessobjects.wp.tc.query.TCQueryTabManager.modifyQueryTabs(TCQueryTabManager.java:306)
at com.businessobjects.wp.tc.query.TCQueryPanel.modifyQueryTabs(TCQueryPanel.java:310)
at com.businessobjects.wp.tc.query.TCQueryPanel.load(TCQueryPanel.java:383)
at com.businessobjects.wp.tc.TCMainPanel.switchToQueryPanel(TCMainPanel.java:563)
at com.businessobjects.wp.tc.TCMainPanel.actionPerformed(TCMainPanel.java:506)
at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
at com.jidesoft.plaf.basic.BasicJideButtonListener.mouseReleased(Unknown Source)
at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)
at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
at com.businessobjects.wp.cpi.CPIConnection.postRequest(CPIConnection.java:441)
at com.businessobjects.wp.xml.XMLViaHttp.loadScript(XMLViaHttp.java:144)
at com.businessobjects.wp.xml.XMLViaHttp.getPromptList(XMLViaHttp.java:1284)
at com.businessobjects.wp.xml.XMLLoader.getPromptList(XMLLoader.java:279)
at com.businessobjects.wp.om.OMQuery.loadPromptsAndContexts(OMQuery.java:359)
at com.businessobjects.wp.om.OMQuery.getActiveContextCount(OMQuery.java:384)
at com.businessobjects.wp.tc.query.TCQueryPropertie.buildQueryContextFromUI(TCQueryPropertie.java:496)
at com.businessobjects.wp.tc.query.TCQueryTab.buildQueryContextFromUI(TCQueryTab.java:846)
at com.businessobjects.wp.tc.query.TCQueryTab.modifyQueryProperties(TCQueryTab.java:638)
at com.businessobjects.wp.tc.query.TCQueryTabManager.modifyQueryTabs(TCQueryTabManager.java:306)
at com.businessobjects.wp.tc.query.TCQueryPanel.modifyQueryTabs(TCQueryPanel.java:310)
at com.businessobjects.wp.tc.query.TCQueryPanel.load(TCQueryPanel.java:383)
at com.businessobjects.wp.tc.TCMainPanel.switchToQueryPanel(TCMainPanel.java:563)
at com.businessobjects.wp.tc.TCMainPanel.actionPerformed(TCMainPanel.java:506)
at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
at com.jidesoft.plaf.basic.BasicJideButtonListener.mouseReleased(Unknown Source)
at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)
at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
Please let me know what the solution is.
Matt,
A namesake of yours is my client for this issue.
Coming to the problem, the customer says there is proxy configured between HTTP server and WebSphere. This proxy server times out for long running reports. If the HTTPServer is bypassed, things work fine.
A colleague of mine opened a case with BOBJ. I can get you the case# if you need it. We got this reply:
From: Takano, Hitomi
Sent: Tuesday, November 04, 2008 10:26 AM
Hi Matt,
I was away for the last two days, so I couldn't reply to you sooner.
Extending the timeout setting from Webi and Infoview in BOXI R2 will not
make the long running reports work as your proxy setting at the lower
layer than BOXI just allows 5 minutes and after that the connection will
be cancelled by the proxy. I'm not sure why this setting was effective
for https only or timeout out after 2 min. This is out of scope of BOXI
R2 and your network admin would be the best person to handle. You were
getting 502 error in Java Report Panel. I googled with "502 error and
ProxyTimeout", and I got the some articles returned which say when
backend doesn't answer on requests(because it timed out), it returns to
a client an error 502.
I'll close this thread as the n/w admin at the client are working things out.
Thanks for your support.
Similar Messages
-
Post Author: jase4now
CA Forum: WebIntelligence Reporting
For the past two days, I have received the WIJ 20002 ERROR when I attempt to create an ad-hoc. This is sudden, as I have been able to create reports in the past.
Any help is greatly appreciated,
JoelPost Author: scheperw
CA Forum: WebIntelligence Reporting
For posterity if not jase4now, with SP3 we have encountered WIJ 20002 errors with FireFox 2.0.0.12 combined with JRE/JDKs 1.5.0_14 and the 1.6.0_04 and 1.6.0_05.JRE 1.5.0_12 works without problems. -
Long running reports end successfully - present s "page can not be found"
Long running reports and browser timeouts - page can not be found"
We are launching Oracle 9i Reports from a Portal 9ias (release 9.0.2.2) system. We are in production with about 100 users. It is not going well with respect to Report problems.
We have the following problems:
1) hanging reports,
2) reports where parameter screens will not present due to large LOV on parameter screen,
3) and the most aggravating problem is "Page can not be found" presented to user when in fact the report ran successfully and create a .pdf.
We are at our wits end with Oracle Support and the Oracle Portal and Reports product.
As I said, I am launching Oracle Reports 9i from a Portal 9.0.2.2 application. I have several long running reports that complete successfully but return to the user an error "Page can not be found". Meta-link Note: 189454.1 suggests a modification to ReceiveTimeout parameter in the pc registry. We set the ReceiveTimeout parameter to 7200000. This did not solve the problem. Users still receive "Page can not be found".
Is there a report server side setting that we must set also ... or some other setting we should check?
I need to solve this issue. Is there someone out there that can help? Are there other people having similar Oracle Reports issues? According to Oracle Support we are the only people with these issues. Are we?1) If you can reproduce the Reports Hanging issue consistently you can push Oracle Support to file a bug.
2) I am not sure about this now, but again you can take this to Oracle Support and push for resolution.
3) There are some problems with IE - Adobe integration. This is not a Reports bug. You can try
(a) Switching off Adobe - web integration in Adobe Acrobat reader settings, so that Adobe will not automatically open pdf file in web. Instead a dialog will be shown as to which application to open the pdf file or save it to disk and user can save the file to disk and open.
(b) Use IE latest version. (or some other browser like Netscape )
[ You can roll back the ReceiveTimeout param change you made to see the impacts one at a time ]
1) To confirm that this is a Adobe - IE pdf problem run the same report to htmlcss, rtf. If these come fine, then we can ascertain that this is Adobe - IE issue.
2) Give http://host:port/reports/rwservlet/showjobs?server=server_name. You can see all the jobs and their jobids. For the concerned jobs you can click and see whether output is actually generated or not.
Thanks
The Oracle Reports Team
The statements and opinions expressed here are my own and not that of my employer -
When a webi report is refreshed or opened/edited I am getting this WIJ 20002 error. Using BO XI R2 SP3 pack.
I applied the changes to webi.properties file, changed the registry settings which didnot help.
When webi is restarted the problem appears to go for a short while and comes back after sometime.
Any other pointers to solve this issue?
ThanksHi,
try with below steps..
Increase the timeout to 20 minutes in http.conf file which present in installation directory of Apache.
Following is the location of http.conf file:-
C:\Program Files\Apache software foundation\Apache\conf
or
Log-in to Central Management Console(CMC).
Select "Servers"
Select "Service Categories"
Restart Web intelligence Processing Server.
Thanks,
Amit -
FRM-41214 by long running Report
Hi,
Forms/Reports 10g on OC4J:
I get a Forms error FRM-41214 by trying a long running Report after 14 min,
Iin the Reports log we find a 'end of connection..' .
Is there a config parameter of Forms to handle this worst case?
Many thanks
FriedholdHi Christian,
I am using the rp2rro-package (modified) :
SET_REPORT_OBJECT_PROPERTY(rp2rroNodeId,REPORT_DESFORMAT,rp2rroDesformat);
SET_REPORT_OBJECT_PROPERTY(rp2rroNodeId,REPORT_SERVER,rp2rroReportServer);
IF id_null (mparamlist_id) THEN
SET_REPORT_OBJECT_PROPERTY(rp2rroNodeId,REPORT_OTHER,rp2rroReportOther);
rp2rro_jobidFull:=run_report_object(rp2rroNodeId);
ELSE
rp2rro_jobidFull:=run_report_object(rp2rroNodeId,mparamlist_id);
END IF;
I am trying also the asynchron Reports mode and get the same break (on the same side 1257 from about 2500 sides) ::
[2013/7/1 0:11:59:282] Info 56013 (ConnectionManager:release): Connection 87771 is released
[2013/7/1 0:11:59:291] Info 56013 (ConnectionManager:release): Connection 87772 is released
[2013/7/1 0:11:59:306] Info 56013 (ConnectionManager:release): Connection 87773 is released
[2013/7/1 0:11:59:316] State 56016 (JobManager:updateJobStatus): Job 1643 status is: Bericht Seite 1257 wird formatiert wird ausgef??hrt
[2013/7/1 0:11:59:316] Debug 50103 (JobManager:updateJobStatus): Finished updating job: 1643
[2013/7/1 0:11:59:317] Info 56013 (ConnectionManager:release): Connection 87774 is released
[2013/7/1 0:11:59:327] Info 56013 (ConnectionManager:release): Connection 87775 is released
[2013/7/1 0:14:6:923] Info 56013 (ConnectionManager:release): Connection 98871 is released
[2013/7/1 0:14:6:934] Exception 50125 (org.omg.CORBA.COMM_FAILURE: vmcid: SUN minor code: 208 completed: Maybe
at com.sun.corba.se.internal.iiop.IIOPConnection.purge_calls(IIOPConnection.java:438)
at com.sun.corba.se.internal.iiop.ReaderThread.run(ReaderThread.java:70)
): Interner Fehler org.omg.CORBA.COMM_FAILURE: vmcid: SUN minor code: 208 completed: Maybe
[2013/7/1 0:14:6:934] Info 56029 (EngineManager:shutdownEngine): Shutting down engine rwEng-0
[2013/7/1 0:14:6:935] Exception 50125 (org.omg.CORBA.COMM_FAILURE: vmcid: SUN minor code: 201 completed: No
at com.sun.corba.se.internal.iiop.ConnectionTable.getConnection(ConnectionTable.java:148)
at com.sun.corba.se.internal.iiop.ConnectionTable.getConnection(ConnectionTable.java:65)
at com.sun.corba.se.internal.iiop.GIOPImpl.getConnection(GIOPImpl.java:67)
at com.sun.corba.se.internal.corba.ClientDelegate.createRequest(ClientDelegate.java:652)
at com.sun.corba.se.internal.corba.ClientDelegate.createRequest(ClientDelegate.java:594)
at com.sun.corba.se.internal.corba.ClientDelegate.request(ClientDelegate.java:886)
at org.omg.CORBA.portable.ObjectImpl._request(ObjectImpl.java:431)
at oracle.reports.engine._EngineClassStub.shutdown(_EngineClassStub.java:173)
at oracle.reports.server.EngineManager.shutdownEngine(EngineManager.java:1473)
at oracle.reports.server.JobManager.runJobInEngine(JobManager.java:1033)
at oracle.reports.server.ExecAsynchJobThread.run(ExecAsynchJobThread.java:54)
): Interner Fehler org.omg.CORBA.COMM_FAILURE: vmcid: SUN minor code: 201 completed: No
[2013/7/1 0:14:6:935] State 56004 (EngineInfo:setState): Engine rwEng-0 state is: Shutdown
[2013/7/1 0:14:6:935] Info 56047 (EngineManager:remove): Reports Server shut down engine rwEng-0
[2013/7/1 0:14:6:936] State 56016 (JobManager:updateJobStatus): Job 1643 status is: Mit Fehler beendet:
REP-56048: Engine rwEng-0 ausgefallen, job Id: 1643
Regards
Friedhold -
Web.Show_Document does not work with long running reports
I am using Web.Show_Document() to call reports from Forms. Everything works fine for smaller reports. However for long running reports I do not get the output instead get the page "This page cannot be displayed.". On checking the job status on the report server I find that report is still running and completes after some time but by that time my http request has already timed out. What configuration do I have to change to make my long running reports work.
ThanksSo, looks like this is an IE issue. I need to add the form server site to my list of Trusted Sites. Once I did that, everything started to work fine. Thought I'd share in case anyone is really interested.....
-
Script to kill long running reports in OBIEE
Hi
I have requirement to kill long running reports . I am using OBIEE version 10.1.3.4.0 which has a bug where it is not taking query limits governor and the reports are not getting killed if i am setting that parameter in RPD.
Oracle support has advised me to upgrade to next version, but for now, i cannot upgrade.
Can anyone suggest me script to run on obiee app server that can kill long running reports on obiee and database server.
I have AIX server and all reports run on database with same functional ID that is being used for ETL as well to Analytics database.Shikhs17 wrote:
Hi
I have requirement to kill long running reports . I am using OBIEE version 10.1.3.4.0 which has a bug where it is not taking query limits governor and the reports are not getting killed if i am setting that parameter in RPD.
Oracle support has advised me to upgrade to next version, but for now, i cannot upgrade.
Can anyone suggest me script to run on obiee app server that can kill long running reports on obiee and database server.
I have AIX server and all reports run on database with same functional ID that is being used for ETL as well to Analytics database.Do you want to enforce the limitation on the database to automatically kill running sessions that run over specific period of time? -
I'm now writing some reports that are slow running. I've tuned the sql, however because the volume of data being returned and the complexity of the report queries the reports will likely never run faster then ~30 seconds.
I'm using the ApEx advanced reporting (BIP) and ApEx version 3.0.1.
What are some thoughts on how to best implement long running reports?
Thanks,
Todd
Message was edited by:
tfaHi Dimitri,
You asked...
What happens when you run the report directly from BI
Publisher?There are several reports from one application. I've run the report queries in OEM SQL Tuning Advisor and tuned them.
I have not seen a noticeable difference in run times between submitting the reports from APEX or running them from BIP. The queries for these reports have the same run time when run through SQL Developer.
The slow run time of the report queries can be traced to poor table design. The application is a bit of legacy application with the front end now being rewritten using APEX. The poor table design issues are magnified by the volume of data. I have plans to partition one of the transaction tables.
Prior to rewriting the user interface in APEX the application was written in Oracle Forms. When written in Forms the application was a bolt-on to the Oracle applications. In that environment users could submit reports to the run in the background (via Concurrent Manger) then the report output was viewed later following the completion of the report.
I'm pursuing a similar solution as the concurrent manager in Oracle applications but available in the APEX, BIP environment. The reports do run between 30 seconds to 1 minute which is to long for the users to wait on the submitting page. Any thoughts on how it is possible to run these long running reports without tying up the user’s page?
I'll investigate dbms_scheduler and BIP APIs. I know BIP also has a scheduler available but I do not know much about it.
Thanks,
Todd -
How to run long running report in the background
Oracle Application server 10g
I need to run the long running reports in the background because while the report is running the cursor is loading and the control doesn't return to the user
this feature exist in oracle 6i by set the following parameter
RUN_PRODUCT( REPORTS, 'r_1', ASYNCHRONOUS, RUNTIME, FILESYSTEM, pl_id, NULL);
How can I accomplish the same in OAS 10g?Hi,
I've done this in 11g. I think it will be the same in 10g as well
Following are the steps in 11g using run_report_object.
1. Read metalink note: Using the Reports Server Queue PL/SQL Table and API - RW_SERVER_JOB_QUEUE [ID 72531.1]
2. Implement RW_SERVER_JOB_QUEUE table as per above notes.
3. When submitting report run it as background
a. SET_REPORT_OBJECT_PROPERTY(lo_report_object, REPORT_EXECUTION_MODE, ASYNCHRONOUS); -
SET_REPORT_OBJECT_PROPERTY(lo_report_object, REPORT_COMM_MODE , BATCH);
4. Display the job_id to user (notification).
5. Create a new form to view reports base on on RW_SERVER_JOB_QUEUE which provides you the status, etc.... (you may have to create a way to identify the username who submitted the job. This way not all users will see the jobs in RW_SERVER_JOB_QUEUE )
6. Optionally you can use NOTIFYSUCCESS=email to notify user when the report is finished.
Cheers
LS -
How to Cancel Long Running Report
Hello
I'm looking for a way to cancel the printing of a long running report programatically? I'm using the CrystalDecisions.CrystalReports.Engine.ReportDocument() class.
Thanks for your helpHi Syed,
The old viewer was COM based and the new viewer is .NET. CR has the ability if the DB server supports Async communication. Most DB's don't so it wasn't of much use. For those that did the functionality was through custom coding within the Designer only. Async would allow CR to send a stop processing command to the DB server. If the server did not have the ability then CR can only wait for the data to start coming back before stopping the viewer from updating.
In any event I don't believe the Windows Viewer in .NET has the ability but I will suggest it to the Product group to add the ability in some future version.
Thank you
Don -
Long running reports using java servlets
Hello,
I'm running into a problem using java servlets to produce database reports and sending them back to the client browser as excel or html. The problem comes into play when the user has submitted two reports then goes to run a third and the browser hangs. I realized now that this is because of the two active connections that the user already has to the app server. Does anyone have any suggestions on how to get around this? I'm trying to now write the report to the server, and provide the browser with a url, but it seams as though the connection isn't totally closed even though I close the response printwriter.... Any suggestions would be greatly appreciated....Unfortunately I dont have an answer to your question, but:
If the reports are large/long running, should they be generated on demand? You could schedule the reports to be generated every day, month or whenever appropriate, stored on the server and then quickly pulled by the user whenever needed. -
Error when I run report RSCMST to test the content server.
when I run report "RSCMST" to test the my content server. I get the error:
header HTTP/1.1 401 Authorization Required
date: Fri, 05 Dec 2008 20:20:45 GMT
server: Apache/1.3.41 (Unix) SAPCS/640
x-servertime: 20:20:45
x-query: create&pVersion=0046&contRep=ZTEST001&docId=020D3949CA03445AE10000000A14022B&compId=data&docPro ..
t=rud&accessMode=c&authId=CN%3DCPJ&expiration=20081205142027&secKey=MIH3BgkqhkiG9w0BBwKggekwgeYC
x-serverdate: 2008-12-05
x-pversion: 0046
x-errordescription: URI signature has expired
x-serverid: server="content01.ivo.com.cn";serverPort="1090"
x-servertype: SAP HTTP Content Server
content-length: 752
connection: close
content-type: text/plain
~remote_addr:
~uri_scheme_expanded: NONE
want 201
bad 401
time 17.974
It seems that the "bad 401" means a http error. I do not know how to configure it ?
my content server uses the maxdb, and http is apache, they are all running on redhat linux ese 5
who can give me some advices? thanksVictor,
Looks like a web server authentication issue. I suggest you raise this issue in a basis/ web application server forum,
Sojan -
Error 401 when run report "RSCMST" to test my content server
when I run report "RSCMST" to test the my content server. I get the error:
header HTTP/1.1 401 Authorization Required
date: Fri, 05 Dec 2008 20:20:45 GMT
server: Apache/1.3.41 (Unix) SAPCS/640
x-servertime: 20:20:45
x-query: create&pVersion=0046&contRep=ZTEST001&docId=020D3949CA03445AE10000000A14022B&compId=data&docPro ..
t=rud&accessMode=c&authId=CN%3DCPJ&expiration=20081205142027&secKey=MIH3BgkqhkiG9w0BBwKggekwgeYC
x-serverdate: 2008-12-05
x-pversion: 0046
x-errordescription: URI signature has expired
x-serverid: server="content01.ivo.com.cn";serverPort="1090"
x-servertype: SAP HTTP Content Server
content-length: 752
connection: close
content-type: text/plain
~remote_addr:
~uri_scheme_expanded: NONE
want 201
bad 401
time 17.974
It seems that the "bad 401" means a http error. I do not know how to configure it ?
my content server uses the maxdb, and http is apache, they are all running on redhat linux ese 5
who can give me some advices? thankshello,
I am also getting same problem with newly installed content server.
I have defined connectivity through CSADMIN. but when I 'm running this report I 'm getting same
time (-93) problem.
Could you please tell me how you rectified time zone setting problem..
would be great help..
Regards
Anju -
I can no longer run reports of my client computers
RDC 3.2.2 I recently need to run some reports of all my client computers. First, I attempted to run report of several computers. It never got beyond "Waiting for report data", so, I attepted to do separate clients, one at a time. Same result. All users are upgraded to the current client. Users are on a 1000BaseT network. Thought it may be 10.5.6 update related, but not all of my users are on Leopard. I have testing a variety of different clinet configs and I cannot generate a report.
Starting on May 29th, 2008, I noticed that some of the computers that have been added to ARD were showing up with their IP address as 0.0.0.0. Some of the systems could have reports done for them while other would not. At the time, out of 140 computers currently listed, only 120 returned reports.
After troubleshooting I called Apple to attempt to figure out where this problem may reside. Apple indicated that the IP numbers would get zeroed out when another device takes over the IP address of the client computer. This made sense since we were setup via DHCP. They could not determine why the reporting was not functioning without further troubleshooting through Enterprise support. This would require funding to get additional support.
On January 22nd, 2009 I called Apple support back and started the support via their Enterprise support. The technician asked if we were using spanning tree with our network switches. I verified with the network team that we are using multicast spanning tree for Semantic Ghost. The technician also asked that I set up ARD on another test computer to see if the problem occurs with that system as well.
On February 5th I setup both a second system for ARD Admin and a test client computer. In Mid February I set up the SQL database used by ARD to be accessed but other applications, such as a PHP webpage. This would allow me to see what information was in the database without needing to use ARD admin.
By March 5, I had completed my tests and determined that the information is still being lost using this second computer setup. Keep in mind that the test client computer had been turned off by mid February so its network IP number would be release for another device to use. A few days before I had created a second account on the test ARD admin computer and re-imported the original list of systems used when this test started. This second account did not have the ARD test client computer added into ARD admin. This would allow for reports to be collected for a few days on this system. I then went back to the original account for ARD admin on March 5 and attempted to run the report for the test client. In ARD admin I was not able to acquire any report information. I was, however, able to see the data using the PHP webpage I have created earlier.
I called Apple back to continue troubleshooting this problem. Remember that we had paid for support for this problem, $199. The technician indicated that the case had been resolved and closed. I explained that the issue was not resolved and troubleshooting was still ongoing. The technician remained adamant that the case was resolved and would not open a new case for further support.
I spoke with my Technical Director in regards to this. We both called Apple Enterprise support back to see if we could get further support for this unresolved issue. The technician did give us a bit of support, however, he continued to insist that we were adding the client computers in via IP and this was causing our problems. We explained exactly how we have been adding computers into ARD admin; by scanning them through our network and dragging them to the main list, not by adding them by direct IP. The technician then continued to be unclear as to how to go about correcting this situation of lost data. He indicated that when the client computer's IP was taken over by another device the only way to get the client to report again was to remove and re-add the client back in.
According to the document "ARD 3.1 Admin Guide.pdf"; Chapter 8 page 104, in the section titled "Installing Software on Offline Computers", paragraph 2, it states "When the client comes online, it contacts the Task Server and notifies it of its network state and any setting changes (like a DHCP-assigned IP address change)." Even after reading this statement to the technician he still was not clear as to why the client computers did not update their IP information correctly (from their current 0.0.0.0 IP) when reconnected back to the network.
Because information is continuing to become lost Apple Remote Desktop is not meeting the needs of our department and the community college for tracking the Macintosh hardware currently in use. It may take an extended time to retrieve requested information if this data does not get reported on in ARD admin. Currently, one of my coworkers is in the process of creating a whitepaper to include alternatives for asset management for the Macintosh community. -
Error message when running report S_ALR_87012375
I am running report S_ALR_87012375 to generate an Australian Business Activity Statement and get the following message:
For fiscal year variant V6, period 00 is not defined
Message no. F5559
Does anyone know what this means. I have checked the Fiscal Year Variant which appears to be configured correctly and also that is is assigned to my company code.
Thanks for your assistance.Hi,
Report S_ALR_87012375 is for "Print Program:Adv.Return for SalesTx" and not for "Australian Business Activity Statement"
Also check whether you are entering the period 00 on the selection screen.
Regards,
Gaurav
Maybe you are looking for
-
Mail under Mavericks, Attachments and View Attributes Missing
Since upgrading to Mavericks, the attributes in the View menu are all greyed-out but for date sent, mailbox, and size. The others are all checked, but I cannot change anything. I cannot see the old attachment "paper clip" icon. Any fixes?
-
Passing Values back from Custom Tag
I'm using custom tags, and I'm trying to pass back values to the JSP page from a tag which is iterating over values it gets from an Array. But for some reason I can't access the values. Here is the Tag: public class MemberHelper extends TagSupport im
-
Bulletin Board Archive Import?
I archived one of my bulletin boards prior to restoring my factory image on my Laptop L505d. I want re install my archived bulletin board, but cannot figure out how. Any suggestions. Thanks
-
Why has my iTunes suddenly been blocked, every time that I try to sign in it asks me to use another ID?
-
How to set classpath for third party jdbc-driver
my application contains bc4j jsp. when i try to run this jsp application which connect to postgresql, i get a error message "Application Error Return Error Message: JBO-30003: The application pool (App_ModLocal) failed to checkout an application modu