Windows installer folder - Over 100GB

Hi Guys (and Girls)
We have been doing a routine check on a terminal server and have found out that it has over 100GB of files inside the windows/installer folder.
We have found the route cause to be Microsoft office failing to install updates due to a GPO setting, we have now allowed the updates to install correctly but cannot see a way of clearing all the files that are here due to the failed updates.
Can somebody help point me in the right direction ?
Thanks
Carl

Hi,
You can use msizap.exe command to remove the orphaned files and folders in the Installer folder, but please note that some of your applications will not be uninstalled properly after deleting the files and you may not patch products anymore because product
registration is missing.
For more detailed information, please refer to the thread below:
Windows Installer folder
http://social.technet.microsoft.com/Forums/windowsserver/en-US/c6711593-1d2e-4c06-8eb4-f4b1eefd1eab/windows-installer-folder?forum=winserverDS
Regards,
Mandy
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Similar Messages

Can you move the windows installer folder using junctions?

I have been reading blogs and articles for quite some time now relating to the controversy between what many users see as wasted disk space for windows installer cache and Microsoft techies who claim that cleaning this folder can cause irreparable system
damage.
my question has anyone ever simply tried moving this folder to another drive and than linking it to the windows folder using a junction?? I have never tested this myself but in theory it should work as you could keep the folder on an external storage device
which would be accessed only when installing or uninstalling a program. from experience the os doesn't generally know the difference between the actual folder and a junction point so the required directory structure for all intents and purposes would technically
be there.
if anyone has ever done this successfully please let me know what your results were ?

Hi Mike,
Based on my knowledge, you can move windows installer directory using junctions. Please follow the steps below.
Download Junction from
http://technet.microsoft.com/en-us/sysinternals/bb896768.aspx.
CopyC:\windows\installer to X:\installer (X represents a new location).
Delete all the file in C:\windows \installer.
Close all Explorer windows.
Run>cmd>C:\junction C:\windows\installer X:\installer.
Thanks!
Andy Altmann
TechNet Community Support
I tried this on my Windows XP SP3: moved C:\WINDOWS\Installer folder to other partition (E:\Installer) following steps described here. After this I've launched an ordinary MSI file to install an application. During installation
Windows Installer deleted all contents of E:\Installer and re-created C:\WINDOWS\Installer as a folder (not a junction).
Hope it works correctly for Windows 7...

What is the best way to move the Installer folder to another drive?

The Installer folder on an SSD with limited space has grown to 30GB. I am willing to take the risk to move this folder to another HD. I have read about moving the folder using junction on other versions of Windows. Is that still the best
approach?
Hong

even though junction will also work for "C:\Windows\Installer" as stated at this document below
http://technet.microsoft.com/en-us/sysinternals/bb896768.aspx
http://bitsum.com/junctionmaster.php
https://social.technet.microsoft.com/Forums/windows/en-US/83f91066-7918-4449-9b45-d2bea3e1a46d/can-you-move-the-windows-installer-folder-using-junctions?forum=w7itprogeneral
I suggest do back up and create system restore before doing this, because this solution comes from 3rd party and I haven't tried this

Just installed CC on my PC, Windows 7, 64 bit system. Not seeing any applications on the desktop or installation folder. However, all the resource files are present in the installation folder. What am I doing wrong?

Just installed CC on my PC, Windows 7, 64 bit system. Not seeing any applications on the desktop or installation folder. However, all the resource files are present in the installation folder. What am I doing wrong?
I've installed three times with no luck. I downloaded the Creative Cloud Packager off the licensing site: https://licensing.adobe.com. I unpacked and choose my applications. The install seemed to be successful, but I don't so any of the applications anywhere.

Hi,
Creating package doesn't mean it will install the product,
You will need to install the package now. Please follow the instructions mentioned in the below articles
Creative Cloud Help | Creating or editing packages
Creative Cloud Help | Deploying packages
Please let me know if it doesn't help.
Regards,
Devendra

Error Code 0x80070005 "Windows was unable to create a required installation folder" when trying to upgrade XP to Windows

While trying to upgrade Windows XP to Windows 7 in Boot Camp after (performing a satisfactory compatibility check) the process aborted with error message "Windows was unable to create a required installation folder." Do I need to have a full version Windows 7 disk instead of the Upgrade version? Any other ideas??

Your suggestion to do Bing/Google search helped. It turns out there was interference from Boot Camp Services. I found two work-arounds that others had used that were stated to have worked. One was to temporarily delete Boot Camp Services and then reinstall it after the XP to 7 update, the other was to create a DVD of the downloaded installer files created by the updater and use the startup application from that DVD.
I had previously tried to update XP in a Parallel Virtual Machine but but XP didn't recognise the Updater disk as a DVD. That led me to try updating in BootCamp. I decided to try using Parallels again and was able to fix the device problem and update t&. I am going to keep Windows XP in the BootCamp partition as an alternate "machine". When I update to Lion I'll keep that partitition since BootCamp 4 that comes with Lion does not support XP.

How to reduce size of C:\Windows\winsxs folder in windows 2008 R2?

Hello,
Is there any way to reduce size of C:\Windows\winsxs folder in windows 2008 R2
simular to
DISM /online /Cleanup-Image /SpSuperseded
Many thanks

Okay maybe some background on the root of the problem would help.
Windows XP (and Windows 2000) used a fast and great mechanism called Hotfix Installer (Update.exe) to install updates. Updates installed in very little time. If you wanted to further reduce update times on Windows XP, you could just temporarily stop the
System Restore service and updates would install at crazy speeds. Note that this is not recommended for novice users who don't know advanced recovery methods, as some updates can sometimes cause your system to stop booting so you cannot even uninstall them.
The method the Hotfix Installer used was simple, it just installed a new version of files to be updated at %windir%\system32 and %windir%\system32\dllcache (the Windows File Protection cache). For files that were in use, a restart copied them from dllcache
to the system32 folder. This is simple file-based servicing. The hotfix installer (Update.exe) also supported various command line switches like /nobackup which means not to backup files it patches. Again, this is not recommended for novice users as some updates
can screw your system even after the comprehensive testing Microsoft does before releasing them. But if you won't be uninstalling any updates (usually one only requires uninstalling updates if they cause problems), you could save a ton of disk space by not
backing up the files it patched. The Hotfix Installer backed up files to C:\Windows\$Uninstall$KBxxxxxx folders so even if you did back up the files at install time, they could be safely deleted after a few days if no stability issues were found after using
Windows with the newest updates applied. Update.exe also supported the very important and convenient ability to slipstream a service pack or update into the original Windows setup files using the /s switch.
When Microsoft was developing Windows Vista, they realized that components had gotten too many interdepencies on each other and to service each file reliably without breaking another component that relied on it, Microsoft introduced what they called as Component
Based Servicing (CBS). You can read all about it in a much more technical way at The Servicing Guy's blog. What CBS does basically is it installs all files of the entire operating system, including all languages into C:\Windows\WinSxS and then it hard-links
files from there to C:\Windows\system32. This has the benefit of not having to insert the OS disc to add or remove any components, and some other advantages as well like offline servicing of a Windows Vista or Windows 7 image. But the design introduces a major
disadvantage of taking up a lot of hard disk space. Whenever an update is installed, it no longer installs it to C:\Windows\system32 and C:\Windows\system32\dllcache like Windows XP's hotfix installer (Update.exe) did. Instead, it updates the files in C:\Windows\WinSxS.
Now, Windows keeps multiple copies of the same file but with different version in WinSxS if it is used by more than one Windows component. The higher the number of components, that many number of times the file exists in C:\Windows\WinSxS. When a Windows Vista
update (.MSU) is installed, the components get updated, each and every one, instead of the files and the worst part is it still maintains the older superseded previous versions of components in WinSxS so the user would be able to uninstall updates. Microsoft
does say that some sort of "scavenging" or deleting older copies of components takes place but is scarce on the details. The scavenging seems to take place automatically at certain intervals in Windows 7 but not in Windows Vista. In Windows Vista, you have
to add or remove any Windows component for the scavenging to take place. And Microsoft says the scavenging will free up some disk space but in practice, on my system, I see my free disk space only decreasing on Vista as I remove or add any component. Windows
does not give the user an option to not backup the earlier versions of components like Windows XP's /nobackup switch in Hotfix Installer did. As as you install more and more updates on your system, they will take more and more disk space. This is one of the
primary reasons Windows Vista and Windows 7 are so bloated. Another reason for them being so bloated is the DriverStore that these OSes store. All drivers that are shipped with the OS and the OEM ones which you download and which are installed for a particular
system are staged in C:\Windows\System32\DriverStore. But let's not go there for now.
Now, an important thing to note is that the size of the WinSxS folder is not what Explorer or the dir command report, it is far less but is misreported by Explorer because it counts the hard links more than once when calculating size. That does not mean,
the size of WinSxS is not causing real-world disk space problems on numerous Windows Vista/7 systems in use today. Microsoft's ingenious recommendation to this problem of ever growing disk consumption is to install fewer updates to keep the size of the servicing
store under control. Of course, users cannot deny installing security updates and leave their system open to security holes. What they can do is install less optional updates, the ones that Microsoft releases on the fourth Tuesday of every month and also install
less of the hotfixes that are available by request from a Knowledge Base article. In short, you have to trade the number of bugs fixed in the OS by installing hotfixes at the cost of enormous amounts of disk space. The whole servicing stack is a total downgrade
to Windows XP's update.exe method. It causes heavy disk thrashing and slow logoffs/logons while Windows configures these updates at the Welcome Screen. Many systems are unable to boot because of failed updates. Another disadvantage of the "new" servicing stack
(and the redesigned Setup mechanism of Windows Vista) is the inability to do a true slipstream of service packs and hotfixes.
The time it takes to actually install these hotfixes online compared to Windows XP is also completely unacceptable. When you start installing an MSU update, it spends a lot of time determining whether the update applies to your system. Then, the update itself
takes much longer to install compared to Windows XP's Update.exe (hours instead of minutes if you are installing dozens of updates through a script). Finally, that post-installation process ("Configuring updates... Do not turn off your computer") takes several
minutes before shut down followed by a second post-installation process (configuration) upon restart before logon that also takes also several minutes and thrashes the disk.
I can install the entire SP3 for Windows XP in about 10 minutes after downloading the full installer. I can also install a slipstreamed-with-SP3 copy of Windows XP is about 45 minutes on a modern fast PC. In contrast, Windows Vista or Windows 7 do install
relatively quickly (in just about 15-20 minutes) on a modern PC but installing the service packs and updates takes more time than anything on XP did. Not only can service packs not be slipstreamed, but Vista Service Packs are not even cumulative, which means
if you clean install Windows Vista today, you have to install SP1 first which takes about 90 minutes, then SP2 which takes less time, then all the post-SP2 updates which do take hours to install. If you really HAVE to use Windows 7 or Windows Vista, you are
stuck with this slow update non-sense as Microsoft does not even acknowledge that there is any slowdown or loss of functionality in the new servicing mechanism. The fact remains: MSU updates are slow as **** and take too much time and as Windows 7/Vista get
older and Microsoft stops producing service packs, a clean install is going to take longer and longer to bring it up-to-date with all patches installed. Is is worth wasting your time on an OS whose servicing mechanism Microsoft completely screwed up? I once
again recommend you read more about the servicing stack and how it operates at The Servicing Guy's blog:http://blogs.technet.com/b/joscon/. To fix this messed up servicing stack, Microsoft also offers a tool
called CheckSUR for your system if it finds “inconsistencies in the servicing store”.
Microsoft's Windows Vista and Windows 7 products are not engineered with disk space in mind. It causes a problem, especially for SSDs which are still low capacity and very expensive. The only hope is that Microsoft again completely redesigns this servicing
mechanism in a future Windows release so it would not cause this growing disk space consumption issue, speed up installation of updates by an order of magnitude, not slow down logon and logoff, not prevent systems becoming unusable because of failed updates
being stuck at a particular stage and allow true slipstreaming.
Microsoft's response to this is vague - they simply state "Windows 7's servicing is more reliable than Windows XP" but they cannot acknowledge it is a million times slower and still unreliable...slow to the point of being unusable and sometimes leaving systems
in an unbootable damaged state. Of course they know all this too but can't admit it since it makes their latest OSes look poor. Moving from a very simple and fast update mechanism that worked to a complex one that requires endless “configuring” and repair
through CheckSUR is a product engineering defect.
Take a look at servicing-related complaints in Microsoft's own forums:
1.
Very slow install of updates to Windows 7
2.
Windows 7 - Updates are very slow
3.
Windows 7 Ultimate, it takes long time configuring updates
4.
"Preparing To Configure Windows. Please Do Not Turn Off Your Computer"
5.
Very slow update install at shutdown (Windows 7 Home Premium)
6.
Why does my computer run so slow when installing updates?
7.
Every time the computer is shut down, it always says installing update do not turn off your computer
8.
Computer is working slow and wants to do windows updates all the time
9.
Windows 7 Update install time taking a very long time
10.
Windows wants to install 6 updates every time I log off or put the computer in sleep mode
11.
Problem In Configuring Windows Updates at the time of Startup
12.
Computer really slow after latest updates
13.
Windows hangs up in "configuring updates"
14.
Why can't windows 7 install updates?
15.
Every time computer is shut down, receive Installing updates, do not shut off....
16.
How long does it take for the Windows 7 Home Premium updates take?
17.
Windows 7 "Installing Update 2 of 2" for 12 hours now
18.
Updates causes endless reboots
19.
Updates stuck installing for over 24 hrs. Computer does not boot
20.
Cannot load Windows 7 after installing 2 critical updates
A proper solution to this problem would be to completely re-engineer and rewrite the servicing mechanism so it operates with the speed, reliability and pain-free operation of the XP servicing mechanism.
I don't see this situation improving in Windows 8 either. Good luck with your Windows tablet taking hours to install service packs and updates. Now, do iPads take that long to install updates?
Microsoft understated the real system requirements to keep a Windows 7/Vista system running. System requirements at install time may be 15 GB of free disk space but over time, this number increases to alarming levels as you install more service packs and
post SP-updates. You can find out the real size of the WinSxS folder using a tool like cttruesize (ctts.exe) (download it from
http://www.heise.de/software/download/cttruesize/50272 and run ctts -la -a -l C:\Windows to find the correct size minus the hard links which MS says causes Explorer to misreport the WinSxS
folder size but the fact remains that even with the correctly calculated size of WinSxS, the disk space requirements of Windows 7 to keep it updated are unacceptable, especially for people's SSDs which are running out of disk space!

Windows installer deletes user favorites on Drive D

Much of Windows 8.1 reinstalling Windows in a User-preferred way is great, but it can backfire, badly. Windows 8.1 Full Version (Pro) cleaned Drive C using DiskPart.exe as per usual and installed Windows 8.1 to Drive C. During installation Windows installer
specifically targeted and deleted all Favorites from Drive D where all user file copies are stored between installations. No other user files were deleted.
Related? Favorites was included in Windows 8.0/early 8.1 personal folders, and is no longer located there: all personal folders including Favorites were typically moved to Drive D disk, including Favorites from C:\Users\Favorites, when it was removed from
Personal Folders (Regedit, namespace keys). On the one occasion where Windows installer mistakenly deleted Drive D favorites, Windows installer was replacing a Windows installation where favorites were uniquely copied to Drive C default location, rather
than being moved to Drive D. This was the only occasion when Windows installer 'attacked' user files, and this was the only occasion where my Microsoft Windows 8.1 Account 'experienced' favorites being copied from another drive to the C drive (rather than
the usual folder properties Location change).
First, has anyone else been effected by this bug (irregularity)? Second, since Windows reinstallation is 'pre-empting' and making decisions concerning user data, Should not the Account interface provide a way for the User to manage what is otherwise
reckless installer behavior (other than the end-game Start screen Account layout Synch, obviously)? Minor Registry bug, or new installer functionality surfacing?
2014... 30 years an artist (web design, not development)

Kate Li,
Thank you for your interest. Did I note that R & D engineers from three Teams (setup, activation, security) have been looking at my machine?
Microsoft account server restores favorites after 3 days
PROBLEM... Three days after Windows 8.1 OS installation deleted my Favortites (see above), Microsoft Account server restored the files that Windows Setup mistakenly deleted. Set aside 5 hours + to integrate finally restored favorites. Thanks people,
kindly continue reading.
Open Internet Explorer.
Right click top bar to show Favorites. Click top right corner favorites star.
Drag and drop new address bar links onto star to place in root "Favorites" folder. Favorites folder links must be manually removed one-by-one using right click. Links can also be dragged between folders.
(note that contents of "Favorites bar" folder are displayed across top of browser window when Favorites bar is showing. "Favorites bar" is shown in the Favorites Star dropdown. When "Favorites" toolbar is selected, "Favortites
bar" toolbar should be a Favorites toolbar dropdown menu-tree explored and well-adapted in Vista+ versions, but hidden in Windows 8.1 since Favorites is removed and replaced by just "Favorites bar". When "Favorites bar" toolbar
is selected, existing 2013 Windows 8.1 favorites toolbar shows. This unique favorites architecture easily added to existing Windows Internet Explorer will offer huge customer benefits...
(note that each drag-and-drop Favorites Star menu action immediately closes menu as if there was only one action to perform! Internet Explorer Favorites Star drop menu is missing a standard active-x functionality built into Windows, and
very oddly missing from the Star menu. Favorites Star drop menu should lock in place until star is clicked to close, so that users can select and maintain multiple links using copy, move, delete actions without the menu constantly closing after each desktop
(office) action...
So two things for R & D to fix.
1.) Add "Favorites" on top of "Favorites bar" to browser top bar right right-click options, adding options to open in File Explorer or add-remove from toolbar display.
2.) Adapt current Favorites Star drop menu to include missing active-X Click-To-Close action, for easy favorites links and folders management... without (#$$$) slamming after every mouse action, interrupting work-flow!!!
WORKAROUND.
Windows browser Favorites benefit from extensive OS security oversight. One unfortunate result of this oversight is that large favorites collections in fact destabilize the entire Operating System. Oversight also means
that favorites management is exceedingly cumbersome.
We have implemented two advanced but helpful Favorites customizations that allow user to open two or more important link folders in File Explorer, so that links can be reasonably managed: one folder is the default C:\Users\Favorites folder and the other
folder is a large collection of personal links (personal links folder contains an archive of over 2,000 Internet links (a quantity far too large for Windows to store in default oversight Favorites location). Here now are the two folder path links added to
the Favorites Star root folder (using File Explorer to create and add the links manually to the default Favorites folder):
C:\Users\username\Favorites
Drive:\archive folder name
Drive:\another archive folder name
Due to Microsoft's favorites oversight preoccupation, security for archived links in other local locations is simply managed by traditional Windows Defender or third party security.
Outside of the Internet Favorites folder security zone, in regular User folders. The oversight zone is extremely helpful in front-end Internet applications. However, Users require more default flexibility
in management of a system-wide local favorites. The two-plus folder customization described above offers advanced users quick and easy customization,
for the existing Favorites architecture only. Change is coming!
The click-to-close Favorites Star Menu is needed.
"Favorites" and "Favorites bar" right click top bar accessalso further implements existing security, customer easy-of-use, and work-flow.

App packaged with Flash CS6 windows installer can't be installed offline because of missing AIR RT

Hi all
I've build an Application in Flash CS6 and AIR SDK 3.5 for desktop and packaged it as a windows installer. When i try to install it on a windows 8 pro tablet with no internet connection (in my case an Acer Iconia w5) a window pops up, telling me that i need adobe air and i should download it at www.adobe.com/go/getair_de. I thought the AIR runtime is packaged inside the windows installer, so you don't need AIR preinstalled on your PC. I've added a screenshot of my setting:
Any help would be great

I think what you're looking for is the captive runtime. For that you'll want to select "Application with runtime embedded". This does however mean that you'll need to use your own "installer". This could be as simple as zipping the folder up or just copying it over.
http://help.adobe.com/en_US/air/build/WSfffb011ac560372f709e16db131e43659b9-8000.html

Installing Office 365 on a different hard drive to that of the windows installation

Hi Guys,
I have an office 365 account and was using it succesfully on my pre-installed windows 8. My PC crashed and I re-installed windows 7 on it. I put the windows installation on my 20gb SSD and, as you have guessed, there is very little space left over on it
for anything else.
I do understand the technology around the installer etc when you download from office365.com, but is there no way to work/get around this problem and install it to my 500gb HDD?
Any help would be greatly appreciated as I need my office back up and running for business.

Alright CharlieWright I think I have a solution to this problem!
It's weird, and it's kind of hacked together, but it seems to be working. Use this solution at your own risk, I have it working and i'm quite happy with it. With this solution windows basically *thinks* office is where it's supposed to be (C:) but it's not
there, instead there's an automatic pointer to where it actually is (your other storage device). It's called a junction.. hence the /J later.. anyway, here's what I did:
1. Create a backup of everything in case this breaks your device. It shouldn't, but you never know.
2. Download and install LockHunter (lockhunter.com), it's a software I used to simplify the process. Without LockHunter you'll have to manually end process on everything that keeps you from accessing the office directory.
3. Empty your recycle bin.
4. Find every directory that office references, I only had one, some people have 2, I don't know if there are ever 3. They're commonly found at:
C:\Program Files\Microsoft Office 15
C:\Program Files (x86)\Microsoft Office
5. Run CMD Prompt as administrator
6. For each Directory:
- right click it (ie Microsoft Office 15 folder) and select "what is locking this folder?"
- unlock it and navigate back to that directory.
- delete the directory (send it to your recycle bin to relax)
- in the cmd prompt type: MKLINK /J "Full original directory" "Desired destination directory"
for example:
MKLINK /J "C:\Program Files\Microsoft Office 15" "D:\Program Files\Microsoft Office 15"
MKLINK /J "C:\Program Files (x86)\Microsoft Office" "D:\Program Files (x86)\Microsoft Office"
7. Create the destination directories manually.
8. Test the junction, if you did everything right, when you navigate to the original directory it will look like a shortcut folder and clicking it will look as if you're still on the C drive but you're not, you are actually in the destination directory. If
you did something wrong you'll get an error.
9. Open your recycle bin, click the directory and click restore

I downloaded Adobe Premier Elments 9 and now I get a Windows Installer Pop up each time I start my

I down loaded Adobe Premief Elments 9 and now I get a Windows Inataller Pop Up each time I start my computer and it cannot be deoeted.
I has the following message; "Windows installer', The feature you are trying to use is on a netword resource that is unavailable. It futher states,
Click OK to try again, or enter an alternate path to a folder containing the installation package HPProductAssistance.msi in the box below.
None of these options have been successful over the previous two weeks.
I have scaned most all forums and was unsuccessful in those also

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01631295&lang=en&c c=us&contentType=SupportFAQ&prodSeriesId=2510609&prodTypeId=18972

Windows Installer and Desktop Software.... HELP ME PLEASE!!!

Any help would be greatly appreciated...
I have been reading every thread of every post pertaining to this subject and cannot get the *#%*#%*& program to install. I get the dreaded windows installer popup. I have tried deleting everything, downloading windows installer manager, running every virus, spyware, adware utility program I have/has been suggested. I have tried installing Sprint specific software with the same ploblem. I have tried unzipping the file manually.
This really cannot be that fricking difficult. Can someone please help explain to me wtf I am doing wrong?I really do not want to erase my harddrive and start over. But what options am I left with?
windows XP, SP3
A VERY frustrated BB user.
Bill

Hey billhino,
Welcome to the BlackBerry Support Community Forums.
Have you tried renaming the install-shield folder?
Go to C:\Program Files\Common Files and re-name the installshield folder to installshield_old
Then follow this KB article to make sure there is no traces of BlackBerry software: www.blackberry.com/btsc/KB02206
Then re-download BlackBerry Desktop Software from www.blackberry.com/desktop and install.
Let me know if you run into any trouble.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Windows installer will not install ITunes 7 or Quick Time

I previously ran iTunes 4 with an earlier model iPod. Recently upgraded to iPod for video which was not recognized by iTunes 4. Attempted to download updated iTunes software and continue to be unsuccessful. Here's what happens:
I am able to download both iTunes 7 and QuickTime to my hard drive, but when invoke the respecive .exe files I get the same error message which reads, "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."

I have never heard of the respecive.exe file in regards to itunes or ipod. Are you sure you followed the troubleshooting steps word for word? I've had some people read the follow, "Empty your temp folder contents" to mean delete the temp folder. You have to be careful to follow them closely. I still sometimes have to reread some steps only to find out I didn't read it correctly the first time.
With that said, how do you know its a windows installer problem? If you were installing itunes & QT using their standalone installers there won't be a file called respecive.exe for either. You should be launching itunessetup.exe to install itunes (which can possibly contain QT). I forget what the standalone QT installer is called but I know it isn't respecive.exe.
Here are the steps I suggest to people who have trouble installing itunes. Please read them over first and ask a question if something isn't clear.
1. Uninstall itunes and ipod software
2. Reboot your PC
3. Re-download the itunes installer and QT and save this installer to your desktop
4. Go to C:\WINDOWS\Downloaded Installations. You should see folders like {06EB3288-C5F4-4C73-8EEE-AC798668FF66}
5. Look in each of these folders for itunes.msi and delete the folder. Be careful to only delete the folders containing itunes,msi
6. Clean out your temp folders, Delete as much as you can in these folders except for the folders Cookies, History, Temporary Internet Files.
a. C:\windows\temp (if one exists)
b. C:\Documents and Settings\{username}\Local Settings\Temp
Sometimes installers will pick up old files or won’t delete their temporary files.
7. Go to http://www.download.com/3000-2094-881470.html and download the regcleaner. Unpack it and run it. This is a nice utility that will delete broken registry entries and create a file with them. This way if it deletes anything needed you can add it back. Note I never had to do this with using it for many years. Also it doesn't list XP but you'll be fine. I run XP on both.
8. Reboot your PC.
9. Now try to go and install everything again. I'd do QT first then follow with itunes. Remember to disable virus/firewall/privacy/web accelerators before launching the install.

1316 Network error reading from c:\Windows\Installer\iTunes.msi

that's what I keep getting...
I've tried:
All of the suggested fixes on the iTunes support items list, including Remove programs all apple products, deleting folder remnants on the C drive, deleting quicktime and quicktimeVr files from the System32 folder, deleting temp files, updating windows install software and the vbscript item mentioned, cleaning the registry, downloaded and ran CCleaner, downloaded and ran Registry Mechanic.
I still get a stalled install every time at the same point with the above message 1316.
Any suggestions? I have Windows XP Pro with SP2 so I should be compatible. The download installs quicktime fine but won't finish installing iTunes.

OK what finally got me over the ridge on this one was searching for and installing and running Windows Installer CleanUp.
http://support.microsoft.com/kb/290301
Despite all the removal and cleaning and scrubbing and all the other remedial steps found on about 5 threads and 3 boards, the last time I tried it all over again I also as a final step used the above utility. It spotted some entry or something from iTunes past installation attempt or something (probably sometime I got Quicktime and it also tried to install iTunes but I removed it, and had since forgotten it.)
I have no idea what dark corner of the registry or someplace it was hiding, considering all the systematic slash and burn of the other steps previously tried, but this worked.

Unable to install itunes 10.5 after update issue. "windows installer package error"

So when the update for itunes happened, it wiped my ipod, and then my ipod would not work with itunes. So I uninstalled itunes and tried to reinstall it and it gives me that error message. "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have tried all the fixes from deleting everything to running command prompts. I think i tried everything.
Method 1: Right click on the setup file and, from the drop down menu, select 'run as administrator'
Method 2: Open command prompt in elevated mode and, then unregistered and re-register Windows Installer.
1. In the Start search box and then type 'cmd', when the command application appears at the top of the start window, right click on it and, from the drop down menu, select 'run as administrator' and type each of these commands in the command prompt and press Enter
   • msiexec /unregister
   • msiexec /regserver
msiexec.exe belongs to the Windows Installer Component and is used to install new programs that use Windows Installer package files (MSI)
http://windows.microsoft.com/en-US/windows7/Command-Prompt-frequently-asked-ques tions
Method 3: Start the Windows Installer service
1. Click Start, type Services.msc and press {ENTER}
2. Double-click Windows Installer
3. Set the Startup type of Windows Installer to Manual
4. Click Start to start the service. Note down the error message if any.
5. Click OK.
If the above mentioned steps don’t resolve the issue, then
follow the steps and check whether you can resolve the issue:
Method 4: Empty your Temp directory and restart
1.       Choose Start > Computer
2.       In Computer, open the "C:" drive.
3.       Open the Users folder.
4.       Double-click the folder titled with your username.
5.       If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
6.       Choose Organize > Folder and Search Options.
7.       Click the View tab.
8.       Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
9.       Click OK.
10.    Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
11.    Double-click the Local folder to open it.
12.    Right-click on the Temp folder and choose Delete.
13.    In the confirmation dialog that appears click Yes.
14.    If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
15.    Restart your computer.
Method 5: Removing iTunes
Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
1.       Quit iTunes.
2.       From the Start menu, click Control Panel.
3.       In Control Panel, click Uninstall a program. The Programs and Features Control Panel opens.
Alternately, in Classic Panel of Control Panel, click Programs and Features.
4.       Select iTunes from the list of currently installed programs, then click Uninstall.
5.       When asked if you would like to remove iTunes, click Yes.
6.       After the uninstallation is complete, do not restart your computer if you are prompted to.
7.       If other program entries were listed for iTunes in Programs and Features remove those as well.
8.       In Programs and Features, also remove any iPod Updater applications that are listed in the same fashion as you removed iTunes.
Method 6: You may also try downloading the Windows Installer Cleanup utility and run that to remove the leftover ITunes installer files that may be causing issues with your current installation.
You may refer the following article to download the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301
1. Click on Start > All Programs and then click Windows Install Cleanup; the Windows Installer Clean Up Utility window appears, listing software that is currently installed on your computer.
2. Select iTunes from the list and click Remove. If you have multiple iTunes files, remove all of them.
3. Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from
To this:
This solution correct my bug.
I had the same error in with the i-tunes installation and i did this and it worked.... This works for any i tunes that fails to install itself on 64 Bit
You have to go into your registry.
Start, run, type in “regedit”.
Next go to HKEY_LOCAL_MACHINE.
SYSTEM
CurrentControlSet
Services
MSIServer
To the right you’ll see WOW64. Double click on it, or right click on it and click on modify. Change the setting from 1 to 0.
Next, go to the start menu again and type in the search box: “services.msc”.
Look for and find the Windows Installer service.
Double click on it and tell it to stop. Next, tell it to start.
You should now be able to install your programs.
------ By the way I dont have the WOW64 option is not available.
I was able to install quick time just fine. All of the other apple software associated with itunes installed fine but itunes did not. Im not sure if there is a virus that could do this. I didnt delete anything but apple folders.
I have tried other things but i cant remember exactly there were.
When the install process for itunes is running it changes with the error message shows up during install.
Thanks.

I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
Apple helps you find Original Sin with the Windows.

Windows shared folder asks for permanently delete

Hi,
Any file from windows shared folder asks for permanently delete and after that it is not recoverable... Please help, how to enable recycle bin service??

Hi,
This is by design the Recycle Bin only stores files deleted from local drives, not from a shared folder. The workaround is to move a folder in C:\users\<user name> to the shared folder.
For more detailed information, please refer to the thread below:
Files deleting over the Network /share drive is not going to the recycle bin it permanently delete the file but deleting from local drive is normaly going to recycle Bin !
http://social.technet.microsoft.com/Forums/windowsserver/en-US/7119aafa-fe55-470c-ae20-568b80c5dcb4/files-deleting-over-the-network-share-drive-is-not-going-to-the-recycle-bin-it-permanently-delete?forum=winservergen
Best Regards,
Mandy
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Windows installer folder - Over 100GB

Similar Messages

Maybe you are looking for