With new updates from Acrobat Read my computer freezes and I can not fill in forms anymore, how do I fix these problems?

After updating Acrobat Reader my computer now freezes when I try to fill in forms using Acrobat Reader, this never happen before! Now the only way to unfreeze my computer is to turn it off and restart it, which is not how a computer is suppose to be turned off as nothing responses to get it unfrozen(ESC., Contol-Alt-Delete)! The I shows up as if I am able to fill in forms, but after trying to fill in the form numerous times various ways, it always ends up freezing my computer up! I HATE THE NEW UPDATES! Why can't I speak with a live human, through Adobe? I would not want to buy anything from any company which would not allow me support by talking to a live human over the phone, as typing messages can be misunderstood! Their is no point to have Acrobat Reader any more if it does not allow me to fill in forms! I could use the reader that came with the computer! It is sad that for myself filling forms using Acrobat Reader was nice since there are times I am unable to write anything due to tremors, unfortunately I am not alone in this type of medical problem and we the disabled the majority of us are on Social Security! Everyone know that Social Security does not give their recipients enough money to live off of! It is sad when a person is ill they lose more than their livelihood, so called friends abandon you too! So how can I fix the freezing problems and is there any Adobe that I can fill in forms which will not cost me money and or another company that may offer this free of charge?

Do you have that problem when running in the Firefox SafeMode? <br />
[http://support.mozilla.com/en-US/kb/Safe+Mode] <br />
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: <br />
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

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