Workflow function PRE

We use the following workflow:
Record type: Account
Trigger Event: Before modified record saved
Rule:
PRE('<plNCL_Expected_Close_Range_ITAG>') <> [<plNCL_Expected_Close_Range_ITAG>] AND [<plNCL_Expected_Close_Range_ITAG>]=LookupValue("OCC_CUST_LOV_ACCOUNT_7", "0-3 days")
The problem is that the workflow does not get triggered until you have chosen 2 values. For example, the pick list has 2 values 0-3 and 4-7 days. The default value of this field is null. When we change it to 0-3, nothing happens. When we first change it to 4-7 and then to 0-3 the workflow gets triggered.
Do you have any idea why this is happening?
Thank you!

I vaguely remember encountering this last year and it was because the system did not recognise a blank value for the formula to work. What you ended up with was
<> 0-3 AND ECR=0-3
Can you put in a default value of "please select" that way when you change it to 0-3 the formula will go
please select <> 0-3 AND ECR=0-3 and it will trigger
cheers
Alex

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