WRT54GC will not give wireless clients IP addresses
Hi, I'm here on a behalf of a friend. I'm working on a WRT54GC wireless router. The issue is that any wireless client wishing to connect to the router (after seeing the SSID) always fail at "Waiting for network" during the connection screen. However, wired clients are able to connect without any problems. I have updated the firmware to the latest one. No security features (WEP/WPA) are enabled. I have tried changing the channel and mode to no avail. MAC address filter is disabled. Wireless card drivers are up to date. I'd like to know what can be done to resolve this issue. Thanks in advance. -Keres
In the non-working computer, temporarily turn off the software firewall, including Windows Firewall, and see it this helps.
Also, give your network a unique SSID. Do not use "linksys". If you are using "linksys" you may be trying to connect to your neighbor's router. Also set "SSID Broadcast" to "enabled". This will help your computer find and lock on to your router's signal.
If you still have trouble, in the computer, go to the wireless adapter software, and go to "Preferred Networks" (sometimes called "Profiles" ), and delete all the networks you find. Reboot computer. Then return to "Preferred Networks" and re-enter your unique network SSID, and set it to "automatic login". Reboot computer. You should connect automatically.
If the above does not fix your problem, download and install the latest driver for your wireless card.
Similar Messages
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DSL Modem will not give me an IP address
I keep getting the amber flashing light when I am connected to my DSL modem. Airport Utility says that I am not getting a Valid IP address from my modem. My Linksys wireless router works fine, I even tried connected my Linksys travel router to my DSL modem and it worked fine. I can't see any obvious ip conflics either. I have read almost every post in this forum and tried everthing with no luck.
I have figured out a work around, if I plug my AE(n) into one of my ethernet ports on my Linksys router it immediatly gets a valid ip and the light turns green and I am conneced to the internet.
I really don't want to be running both routers and wireless networks and would rather plug the AE(n) directly into my DSL modem.
I would be grateful for any ideas.
MBP C2D 2.33 17" Mac OS X (10.4.8) 3gb ram, 160gb HDI have the same problem, but don't have the benefit of a router workaround.
Two separate flavors of the problem...
1. I have tried manually setting the IP address, and adding subnet/router addresses as well as DNS server addresses. Copied them all from my original AE to the new one. Interestingly the new AE status light will turn green when IP address is configured manually, but can't get to the internet despite the color of the light. When I try to launch Safari or Firefox, it just times out, never getting to the homepage.
2. Went back and configured with DHCP (as I have on the old AE for over a year.) When it restarts, the new AE just sits and stares at me with its blinking amber light. Tried again and ran level 7 debug logging and there's no indication of what went wrong. Just that frustrating blinking amber light and the error message that my base station has an incorrect IP address.
In either case, I can unplug the new AE, reconnect the old and I'm immediately back in business.
Have tried the above after shutting down, unplugging, starting from scratch with every possible permutation I could think of. Still no dice.
Ideas/help??
imac Mac OS X (10.4.8)
imac Mac OS X (10.4.8) -
I have been with Verizon Wireless for 7 years and I have went through more problems in customer service in the last year then I have in my whole 7 years. Usually if I have a problem they fix it immediately, I tend to call instead of going into a Verizon store because Verizon stores just do not care about their customers. I am beginning to think the same thing about Verizon Wireless customer service.
Problem number 1: Verizon Wireless making changes to my account, aka payment arrangements, without my knowledge or consent. Making my phone shut off because I was 3 days late. Yes THREE DAYS... not months. Then after they turned my phone on because of their error I paid my bill. About a couple weeks later I decide that I want to purchase a new phone and want it billed to my account. They then tell me that no I could not have it billed to my account because my phone was shut off for non-payment. I then explained that it was an error, they then told me that they could not over-ride the system and I would have to wait 6 months to bill to my account. I asked if that meant I could bill to my account even if Iam late a couple days or what. They told me as long as my phone had not shut off because of non-payment I would be able to bill to my account, also that they would write a formal complaint on the person who made a payment arrangement on my account without my consent and they would get back to me. That was in Mar of 2013. I am still waiting for a reply from my complaint.
Problem number 2: In March of 2013 Verizon had an email option on their website where you could email corporate and they will email you back. Since then they have taken it off and will not give their customers email, number, or address where they can reach corporate at.
Problem number 3: Sept of 2013, it has been 6 months. I I then call Verizon to bill to my account a new phone, because I wanted to start a new contract. Well they tell me that because I do not pay on the same day of every month I will not be able to bill to my account and they can not over ride the system. I then tell them that this was not what was told to me in March of this year. The rep tells me that she cant do anything for me except investigate it and get back to me within 4 hours. I say okay and leave my number I wanted to be reached at, I asked if she was sure that she was going to call me back because I have been told in the past by verizon wireless reps that I would receive calls from them and they never bothered to return my call, because basically I was un-important. She stated that she would and she appreciated the business I gave Verizon for the past 7 years. (she was a supervisor by the name of Jeniffer in customer service on the east coast). 5 hours later I still had not received a call so I call back and ask to speak to a supervisor they then tell me that my claim was denied for "unknown" reasons about the call 6 months ago and they were not going to let me bill to my account and they couldnt help me further. I asked for a a corporate number, email, or address and they told me repeatedly that they did not know them and could not give them out if they did know them. That if I had a complaint he could notate it and make sure it was handled. Psssh just like it was handled 6 months ago. I daid thank you but no thanks and ended my call soon thereafter.
It just galls me that Verizon treats their customers who make them money by using their services and phones every year. They do not have any care for the complaints and actions of their workers as well as their customers.
I just want to know it anyone knows they corporate number, email or address??
Or maybe a verizon rep out there (which I pretty much doubt will respond to my question)
If I dont receive an answer soon I believe... no i KNOW I will be taking my $127.33 else where and maybe just maybe I can get better customer service, even if its just a tiny inch better than Verizons.
AT&T here I come.yesterday i went to verizon with a 8 day old broken phone after 40 mins in line to be helped the sales staff at glenway av in cincinnati turned me around and sent me out the door without solving my problem or returning my less than 14 day old phone. i called corporate at >>removed<< they called the store and made an appointment with the manager to resolve my issue. when i returned to the store i was told i had to wait in line again so i decided to get loud enough for every customer in the store to hear what kind of customer service i was recieving. so then the employee at the door not the manager called the police on me and threw me out of the store so today i am returning my phones and am seeking other service providers but anyhow the corporate number i provided is a good one and the people you reach will solve your problem corporate level is does do a grat job but the customer service level and store level employees i have found to be very unproffessional and extreemly mismanaged.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator -
I used my apple tv wirelessly and it worked fine,then I plugged an Ethernet wire into the Apple TV to move it and could not it to connect. When I unplugged Ethernet wire it will not give me a wireless option. How do I get that back?
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
2. Connect the micro USB cable to the Apple TV and to your computer.
3. Reconnect the power cable (only for Apple TV 3)
4. Open iTunes.
5. Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device) -
Someone I entrusted my computer to for repairs decided to keep it. all my personal information was on the computer. the peron has been using my credit card information o make ourchases from the apple store. If I do not have a credit card on the account on my iphone, I am unable to updatw it or my ipad. After persuading the apple store people to delete the last credit card info, I had to put aother credit card on the iphone to be able to update the software and thevapps. now that card is being used by the person o download war games on the new card. I cannot find any of his downloaded games on any of my devices. I am close to giving up my iphone and ipad. the last time i called the apple store, theynwould not give me the IP address of the omputer the games were downloaded to. they only gave me the name of my ipad. anyone could name thir ipad according to the name on mynipad. I have found the Apple store less than friendly about security matters like this. What can I do to maintain my acount and not continue to be ripped off by the thieving interloper? if i change my user name nd password, i will forever lose legitimate purchases. Please advise me.
KillerappleuserWe are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Is the credit card registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
Each time that you add or change your card details then a temporary store holding charge may be applied to check that the card details are correct and valid (though that is usually $1 or the approximate local equivalent) : http://support.apple.com/kb/HT3702
Did your daughter owe any amounts to iTunes ? Does anything show on your purchase history : http://support.apple.com/kb/HT2727 ? If they are proper charges which you don't think that you should have then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Had hard drive failure on MacBook 1.83 GHz Intel Core Duo, so had to rebuild the OS on new drive. Was on Lion 10.7.5 prior to failure, but had to reinstall Snow Leopard 10.6.3 since that was most recent OS on media I had. After finally getting ethernet connection to router working, was able to get to internet and download / upgrade to 10.6.8. I assume I can probably buy the upgrade to Mountain Lion 10.8 from there.
Problem is this, Airport will not stop self-assigning IP address for my wireless connection, and unless I can get wireless back on this laptop, doesn't make a lot of sense to continue the rebuild and reinstall of all the software that was on it prior to HD failure. Only way to my home network and router is ethernet now. Everything else on my network (Apple MacBook Pro laptops, iPhones, desktops, and non-Apple printers and laptops) is hooking up to router wirelessly fine.
Any ideas how to resolve successfully so that the airport will stop self-assigning and allow the router to assign the IP address?When see the beachball cursor, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
HP OfficeJet Pro 8600 Will Not Print Wirelessly
Hi. I have read other threads on this forum with suggested fixes from HP employees and tried them. I have run the tool which found no errors. My firewall is off. I have installed the latest Adobe and uninstalled then reinstalled the printer software. I have followed instructions in book re: turning off computer, router, printer, etc. I can see the IP address for the printer in IE.
Still, this brand new printer will not print wirelessly or otherwise from my hp laptop. VERY frustrating. I have spent hours trying work arounds for a brand new computer. I would greatly appreciate a response regarding how to resolve this problem. Thank you.I have seen cases where a troubled install went through flawlessly after the computer was reimaged. That may be an option to consider.
I did want to make sure that you had the most current firmware version and it looks like you do.
Before a reimage, you could uninstall Officejet Pro 8600 programs (if there are any) and download and install the drivers for your printer from hp.com. Click here for the HP Officejet Pro Full Feature Software and Driver. By doing this, you would have the most up-to-date drivers. Sometimes a download will work where a disk does not. It you do decide to reimage, I highly recommend the above download for the installation.
Let me know what happens.
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert -
Epson xp-312 will not print wireless with 10.9
i am new to the mac so i got a epson xp-312 from our local shop and installed the driver what is the lastest from epson but it will not work wireless and will not find the printer. I have gone to network settings and you can trace it and it will come back saying that the ip address belongs to the epson but when you ping it it comes back 100% fail you can print from a windows pc wireless with no problem please help the driver i have tried is 2.15.1 dated 11th sept 2013 thank you in advance for any help
alamondo wrote:
i have a ipad and a iphone and they both can not find the printer ...
I am assuming (hoping!) you mean you have installed the Epson iPrint app on one or both of your iPad and/or iPhone, and Epson iPrint does not detect the printer.
If that's true, then Mavericks is definitely not the problem! Neither the iPhone nor iPad (nor Epson iPrint) rely on Mavericks.
Hunt for your printer using Epson iPrint. Make sure your pinter is on, tap "Scan", then tap the gear-like icon in iPrint to hunt for it. -
I updated my IPAD2 to ios 7 and now it will not connect wirelessly or recognize my blue tooth devices
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My HP D110 will not hookup wirelessly
My HP D110 will not hookup wirelessly to my new router. MAC address is disabled. Is there anything else I can do?
Hello Snowcap3,
Welcome to the HP Support Forums!
I see that you are unable to connect the Photosmart D110a to your network, are you getting a Mac Filtering error when you try to connect?
What type of router do you have? In the past I have been successful in power cycling the router and attempting to connect again. If the router has a power button press that, if not, remove the power cord for 1 minute and connect back. Allow the router to boot back up and try connecting the printer again.
Look forward to seeing if that has helped.
Cheers,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
OFFICEJET 4622 WILL NOT PRINT WIRELESSLY AFTER MULTIPLE TIME TRING TO INSTALL mutiple times
My printer will not print wirelessly. I see that it is installed and the firewalls are turned off but it will not print
Hello phdavid53,
Welcome to the HP Forums!
I understand your Officejet 4622 will not print wireless. I will do my best to assist you! First, I would like to ask you a couple of questions to clarify: When you installed this printer on your computer, were you able to print a document? Did the installation state it had a successful wireless connection?
I would recommend following this entire HP document on Printer Does Not Maintain Wireless Connection.
What is your operating system on your computer? Windows or Mac?
If you were never able to install this printer over a wireless connection through the software, then please follow this HP document on 'Unable to Find Printer' Error Message Displays on the Computer During a Wireless Network Installati.... I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP. -
Out of no where, will not connect wirelessly.
I just purchased a Windows 8 pc. However, I take such good care of my techie things I still have an old Toshiba laptop about 8 years old, maybe a little less that runs just great, it's just the technolgy was getting a little behind. It's the old style "tablet" that has the swivel screen and was considered "heavy" accord to our standards today.
The Toshiba Satellite (circa 2005) laptop is an XP with all the updates and service packs. I keep it lean and clean with Advanced System Care, have for months with no problem. It was always used to connect wirelessly.
About the middle of February I switced from Verizon slow DSL to Comcast because we have no other choice for a faster speed. No FIOS. But, I've come back a full 180 to Verizon. However I did get a new modem, the latest advances. It's a D-Link ADSL2+ (DSL2750B) Supposed to run 3 to 6 times faster than the old Verizon modem I had. When I first connected to the DSL I turned this laptop on, connected wirelessly and it was there great going! I was even hitting almost the top speed I am provisioned for wireless. The modem is only 2 feet away but still. I turned if off, turned my attention back to the new Windows 8 machine for a day couple of days
Then I wanted to go back and check the Toshiba XP and revel in it's great performance on this new modem .... drat!! It detects all local stations, even of course mine, but when I try to connect it tries but fails and jumps to a neighbors DSL. I can however connect with the Ethernet cord.
I've been using this Toshiba Tablet for months with a USB wireless adapter just fine that a friend gave me. In fact either the internal wireless adapter and the USB worked with not a problem but tests seemed to show his gift of the adapter was a little faster, so I use it exclusively.
So neither wireless adapter, internal or USB will connect to my modem. I even tried pressing the WPS button on the modem, the one that's lets someone near log on without a password.
So there it is. Can anyone have a clue why this worked at the first and now won't? Also, all other pc's, including a netbook with XP and a new small android tablet are connecting no problem. It's the Toshiba laptop alone that for some reason ...
out of no where, will not connect wirelessly. Is there an easy fix than uninstalling drivers? But why would both adapters get a corrupted driver at the same time? I hope there is help here. Thanks so much for reading this and consdering my situation. Jack ":-DSince the computer can connect with the neighbor's router, I don't think there is a problem with wireless connection on the computer. So it has to be some configuration or settings problem with the new modem. I would check the encryption of the new modem. If the computer can see the modem, but not connect, my thinking is that the encryption is blocking the connection. Temporarily disable the encryption on the new modem and see if that makes a difference. If it doesn't, you may want to check the advanced settings on the modem and compare the IP settings on the computers that work versus the one that doesn't.
-
My App Store shows 3 updates but when I go to it the screen is blank. It will not give me the option to update all or one at a time, it doesn't show the apps at all.
Many people are having this problem for the last couple of days. This is a problem that Apple has to fix. If you look around the forum, you will see many, many discusssions about this and they have been going on for a few days.
According to Fly150 in another discussion, this is a workaround - for the time being.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. -
HP Laser Jet 400 colorMFP M475dw Will Not Scan Wirelessly
My printer/scanner will not connect wirelessly to any of the computers it used to connect to. It just stopped printing and scanning. I would appreciate any assistance you can provide. Perhaps instructions on how to uninstall and reinstall the printer software would work?
Hello ElizabethF,
Welcome to the HP Forums!
I am sorry, but to get your issue more exposure I would suggest posting it, in the commercial forums since this is a commercial product. You can do this at HP Enterprise Business Community.
Hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping! -
Windows 8.1 will not get Forefront Client Updates from WSUS
Recently I noticed that my Windows 8.1 clients were not getting updates from WSUS 3.2. After some searching I found it was an issue with HTTPS and the solution was to disable HTTPS or enable TLS. So I enabled TLS on the Server 2008 R2 WSUS server
and that fixed the issue with my 8.1 clients not getting updates except for Forefront Endpoint Protection 2010. My SCCM server deploys the client fine but it is version 2.1 and normally the client and definition updates come from WSUS with the
latest client version being 4.5. However, my Windows 8.1 machines will not get the client updates even though they are automatically approved for all machines.
I am just wondering what else I can check or change to make sure my Windows 8.1 clients get the Forefront client updates as they should?? I am wondering if I manually install the 4.1 client update if it will take the client updates after that.
I only have about eight Windows 8.1 machines so if I have to do that by hand for now then I will and I think my organization will be moving to Server 2012 and SCCM 2012 this summer sometime.I reread your post and have another suggestion. If your SCCM 2007 server is still deploying the old 2.1 FEP client version, then you should install the latest anti-malware platform update for the SCCM server so you can deploy it from there instead of WSUS:
http://support.microsoft.com/kb/2952678
http://blogs.msdn.com/b/minfangl/archive/2013/08/15/guidance-on-install-anti-malware-platform-updates-for-fep-2010-su1-and-scep-2012-sp1.aspx
Also, you may be affected by this:
"Anti-malware platform updates on MU will use special detection logic and applicability rules to make the anti-malware platform updates available only on computers with previous N-2 anti-malware platforms installed. For example, on April 8<sup>th</sup>,
anti-malware platform of version 4.5.x will be released on MU, and it will only be offered to computers where anti-malware platform version 4.3.x or 4.4.x is available. If a computer has FEP or SCEP client with version 4.1.x, it has to be upgraded to version
4.3.x first, then to the latest version (4.5.x). If a computer has FEP or SCEP client with version older than 4.1.x, because of the same N-2 rule, it has to be upgraded to 4.1.x first, then to 4.3.x, and then to the latest version (4.5.x). Required updates
will be kept on MU to ensure that this upgrade process is available for computers running older versions of the Microsoft anti-malware platform."
http://blogs.technet.com/b/configmgrteam/archive/2014/03/27/anti-malware-platform-updates-for-endpoint-protection-will-be-released-to-mu.aspx
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