X3 get ovi suite to work

hello,
the nokia ovi suite software hangs for me on my PC (winxp64) when I connect my X3 phone.
i'm trying to get maps on my mobile.
has anyone succeeded?
thanks,

Connect the phone to PC using the USB Cable..(PC Suite Mode..)
Open the OVI Suite..
Give some time to get your phone recognised ..(An Icon with the Phone model should be visible in Bottom - Left window of OVI Suite..
Goto Sync-->Sync Now and select the data you want to sync..
You may also goto Tools-->Backup and select the data you want to back up..
I am sorry if you have followed this already..
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Similar Messages

Help Please - How do I get Ovi Suite to work prope...

After being warned NOT to download the Nokia software that came with my phone (ie Ovi Suite), I became desperate after a slight accident with said phone, rendered the screen virtually unreadable - so I thought I could use Ovi Suite to pull contacts and other required info off my 6710 and try to "upload" data to a loan phone and eventually to whatever new phone I end up with.
Unfortunately, my advisors' advice seems to have been correct and I've had nothing but trouble for hours since downloading the latest version of Ovi from the Nokia website.
It wont sync, or spends hours appearing to be trying without actually achieving anything. I then tried to look for updates (thinking that may be the problem)... same deal... hours of cpu usage - but no results... I eventually, in all cases, have had to terminate the action and / or program to move on to other things that DO work (not within Ovi though!).... I have since searched the Nokia site to find that there is no software update available for my phone and as far as I can see, I'm running most current version of Ovi (V 2.2.1.23).
Have I just wasted half a day and am I best off to just remove the software and cut my (time) losses or is there are reasonable fix or simple solution to the problem?

Connect the phone to PC using the USB Cable..(PC Suite Mode..)
Open the OVI Suite..
Give some time to get your phone recognised ..(An Icon with the Phone model should be visible in Bottom - Left window of OVI Suite..
Goto Sync-->Sync Now and select the data you want to sync..
You may also goto Tools-->Backup and select the data you want to back up..
I am sorry if you have followed this already..
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Syncing from E7 to Nokia Ovi Suite " Not Working "

Hi
First i opened Ovi Suite today & it worked just fine, & it notified me about new update & after i did update to 3.1.1.90 nothing start work as normal as it use to be.
I restarted Ovi Suite & first thing i keep getting is this note:
Operation failed
Unable to read the tracks.
Of course the syncing problem not solved after this " welcome note ! "
Always nothing sync, not contacts photos nor videos nothing at all & i got this message all the time:
Sync done
Some content was not synced properly. You can check what went wrong and then sync again.
Warnings-Contacts
There was problem with syncing your contacts. Please restart Nokia Ovi Suit. If that does not help, try repairing Nokia Ovi Suite
Error code: 83940004
As i said at the beginning of my message restating not helping & i did repair sync but nothing worked in both ways & now i'm writing to u cuz i'm sure the problem is with this new software version.
So is there any chance to save my contacts photos & videos to my Nokia Ovi Suite???

Hi Daveob64,
Could you please follow this step by step process? 1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Cannot get Ovi Suite o sync with Outlook 2007

Hi, my Nokia PC suite works beutifully with my E71. I only sync to my computer and not to ovi.com. When I upgraded to Ovi Suite, I cannot find where to set the sync to Outlook. I can only manage to sync with my ovi.com account. Where do i specify the Outlook sync specs?
Niklas

1. Run OviSuite
2. Tools> Options> Contacts/Calendar and Tasks
3. Select Microsoft Outlook from " Sync with Contacts Application/ Sync Conflict Resolution
4. Save and Sync now
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

How do I get Ovi Suite to Automatically Delete Pho...

Try as I might, search on Google as I did, I could not find any information on this! On my previous, older Nokia phones, there is an option on PC Suite for me to do this. Is this no longer possible for Ovi Suite? Help!

Set up your email account as IMAP on both devices.
~Lyssa

OVI SUITE stopped working on Windows 7, I CAN'T UN...

Can anyone help?

Try overwriting with the latest Beta Version, from Nokia Beta Labs ?
http://betalabs.nokia.com/apps/nokia-ovi-suite-beta
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Nokia Ovi Suite Is RUBBISH!

I've used Nokia PC Suite for years and, recently updated to Ovi Suite.
I've found PC Suite to be a superior product for the following reasons:
1/ Ability to initiate and answer calls from within the software,
2/ The software is fully self contained; including calendar and,
3/ No need to install Microsoft products in order to acheive full functionality.
I can't understand why Nokia have updated PC Suite in this way. I am left wishing I'd never changd my 'phone.
More recently, the Ovi Suite update has caused the following further problems:
1/ Ovi Suite does not stay signed into Ovi Online: every time I start my Ovi Suite, I have to re-sign-in to Ovi Online; despite having the 'keep me signed in' box checked.
This is a badly designed and very poor piece of software.

@hornyHaggis
No, it's actually not really a problem with my PCs, if it were we'd have only problem PCs. I myself have used Ovi-suite on at least 5 different machines and currently use it on two, at work and at home.
In the data centre where I work our Nokia smartphone users generate TWICE as many support tickets as the users of all other smartphones combined, yet Nokias account for only about 20% of our installed smartphone base. Most of the tickets pertain to Ovi-Suite.
As for the OVI user interface, it took Nokia forever to quit broadcasting private information to the world via the Ovi-suite home screen which it did until version 2.x. but instead we are now treated to shameless plugs of software that takes the majority of the window real estate of Ovi-Suite 3.x
Syncs to Outlook are notoriously unreliable, the Ovi.Suite "eats" tasks and appointments, had issues syncing notes and so on. There's rarely a week where i don't have to restore my Outlook calendar from the exchange server backup.
The list of issues I have with Ovi could be at least twice as long as it is and while I agree that the N97 is a piece of garbage, all of the Ovi-related issues can be reproduced with a 5800xm.
What's more, you can install Ovi-Suite five times on the exact same PC which was prepped with the exact same CLEAN disk image and you WILL get five different results. I know because it took me five tries to get Ovi suite to work correctly on my machine at work.
The N97 brick is actually only the second worst handset that I have from Nokia. The worst was the 6280 of which I had six within a year, all warranty exchanges.
The N8s that we have here at work are only slightly less troublesome than the N97 and since Symbian is being ditched in favor of WP7 and application support is dwindling fast (most of the really cool apps are only available for the fruit phone and android, plus announced for WP7) my Noka days are definitely coming to an end.
If I ever get a WP7 devices there are other brands that come to mind long before Nokia, sorry. The sales numbers show that I am not the only one thinking like that, because they are going down. Fast. Very Fast.
Ever seen a black lemon? They turn black when they rot. My N97 is black. 'nuff said

Ovi Suite 2.2.1.23 works here but not there

I have Ovi Suite 2.2.1.23 installed on my work laptop and my home computer. I also have Nokia PC Suite 7.1.51.0 installed both places. PC Suite works fine on both machines. Ovi Suite works fine at home. It fails on my work computer.
Both machines run Windows XP SP3. I have Outlook 2003 on both machines. I'm behind a proxy at work. With Ovi Suite at work, I can sync my text messages OK, but not my contacts, notes, or calendar. I can get Ovi Suite to recognize which Outlook information to sync, but the sync just runs and runs and runs ...
For example, I have 27 short notes I was trying to sync at work. Ovi Suite ran 15 minutes without completing the sync. I clicked cancel and it ran another 15 minutes without cancelling. I had to manually shut down the program. The previous version of Ovi Suite seemed to function OK on my work laptop.
Any ideas?
What I haven't tried yet, is to take my laptop home and try to sync without being connected to my corporate network.
If I had only researched a little more regarding the Nokia X6 phone (actually, the stupid software), I never would have purchased that phone. It is DEFINITELY the last Nokia product I ever buy.

Hi bwwhite2000,
Please try :
Select Ovi Suite via Tools -> Options -> My device -> Remove this device.
Once you add the device back to Ovi Suite, Select tools -> Add device, reconfigure the Sync -> Option - device sync settings and sync again.
If it does not help:
Uninstall the following Programs,from Control Panel -> Programs and Features or Add or Remove Programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Download PC suite cleaner
http://europe.nokia.com/support/download-software/pc-suites/how-to/nokia-pc-suite-cleaner
Later download and install the latest OVi Suite from the Nokia.com/support.
After OVi Suite installation, restart your PC, disconnect your internet from PC and connect your mobile to the PC. This is to prevent the PC searching for a new drivers from internet. OVi suite has all the required drivers for all the nokia phones available in market.
Once all the required drivers are installed automatically, you try connecting the mobile by selecting 'Connect your device' from the bottom left on the OVi suite screen. You should be able to connect your device now.
Br
Mahyav

Nokia Ovi Suite 2 has stopped working

I have never been able to get Ovi siute to work on my laptop. I'm running Wondows Vista and have tried removing all Nokia programs and drivers and doing a fresh install but I still get the same notice every time I try to open Ovi suite.
"A problem caused the program to stop working correctly. Windows will close the program and notify youif a solution is available."
Can anybody offer any advice on how I can get it working.
Cheers

Hi mgillbee ,
if you have not tried this you can try it once.
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Restart Computer.
4. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
5. Connect the device and try to sync
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Apparent problem with Ovi Suite and Win 7 64 bit

Hi
Apologies if this has already been covered, but i have searched quite thoroughly and i haven't come across the specific problem i'm querying.
I'm running Windows 7 64 bit, with PC Suite 7.1.51.0, which runs just fine.
I intend to upgrade to the superb N8 when my contract comes to an end in 6 months, so i'm just doing my homework.
Apparently, the N8 will only run on Ovi Suite, NOT PC Suite.
Now if anyone disputes this and can convince me that the N8 works perfectly fine with PC Suite, then read no further, please just respond! (Bear in mind the OS i'm running though).
As nice as Ovi Suite is, i've managed just fine so far with PC Suite.
Otherwise, please let me explain the problem i am having:
I installed Ovi Suite 2.2.1.23. When i run it, it shows the main screen, and you can just make out a small window appearing in the middle saying "Nokia OVI".
It is then that the program stops responding, eventually displaying the error message which reads:
Runtime Error!
Program: C:\...
This appication has requested the Runtime to terminate in an unusual way.
Please contact the appication's support team for more information.
Judging by the similar stories of Ovi crashing (not finding one where the program fails to open, though), i think it is related to the fact that i'm running Win 7 64 bit; but i could be wrong.
I have tried installing it in compatibility mode, then (failing that), running it in compatibility mode, all to no avail.
Is this a problem that Nokia know about? If there is an intended fix within 6 months, then that'll be fine.
Otherwise, do any of you clever people know any work-arounds?
Any further questions you need to ask, please don't hesitate.
Many thanks
Steve
Nokia Enthusiast
Solved!
Go to Solution.

Pinpointing the problem may be very difficult as Ovi-Suite appears to be extremely unpredictable.and getting Ovi-suit tu run an sync properly seems to be largely a matter of luck.
I have just set-up three brand new identical HP workstations for our Geo-Information Department.
All were set up from the same disk image with only Win 7 Pro Office 2010, then directly Ovi-Suite as our Geo-Information guys insisted on Nokia handsets against our advice.
On one, machine Ovi-Suite crashed on launch and was unable to run at all.
on the second, Sync to OL 2010 failed consistently.
ont the third, everything ran fine with an N97 but an N8 was not recognized
So i got curious and run tests on one machine: I installed the same disk image a total of six times (clean win7-64, clean Office 2010 3 times, Office 2003 three times)
Office 2010
the first time i had the crash on launch, second time OL2010 sync fail, third time it ran ok.
Office 2003
First time notes sync failed, second and third time all was ok.
So the issue is definitely with Ovi-Suite and it appears to be pure luck whether is runs or not and if it runs at all, whether it syncs or not.
Syncing OL 2010 seems to be much trouble prone than OL2003, 64bit appears to be much less stable than 32, onb win 7 it seems to have slightly fewer issues than on XP.
We have NO issues with any other sync software (Palm, BB, Fruit, S-E, Microsoft, even Nokia PC-Suite).
None of the software is run with admin privileges (as we just do not give admin rights to users). If software requires admin rights to be installed, it is done by Data Center employees.
I'm afraid one's best bet to get Ovi-Suite running is trial and error, or if the handset supports it, use PC-Suite, which is what we do.
Ovi-suite users, according to our logs, generate over 70% of our smart phone related support calls, even though they are only 6% of our smart phone user base.
As a result, we currently have all Nokia handsets that do not work with PC-Suite and require Ovi-Suite blacklisted in our organization, meaning we won't support them in any way. Installation of any flavor of Ovi-Suite is prohibited on user PCs as long as it does not become more stable, reliable and less of a resource hog.
Ever seen a black lemon? They turn black when they rot. My N97 is black. 'nuff said

Error installing nokia ovi suite

When I tried to update ovi suite there were errors and it quit updating.
So I deleted the program from my laptop, download the new version from the nokia site and tried to instal it.
And I get this error all the time:
Error 1904.Module C:\Program Files\Common Files\Nokia\Tss\ProductApiLoader\ta_procutapiloader.dll failed to register. HRESULT-2147024891.
Contact your support personnel.
And this I get when I instal it as user, as user with adminrules and as admin account.
I've got windows 7 Ultimate

Was facing the same problem. Try this: uninstall nokia ov suite. Disconnect from the internet and any other network, if you are on a LAN and also disconnect any storage devices from your computer. Disable your antivirus software and then try installing Ovi Suite, it worked for me.

N97 Windows 7 Ovi Suite vs PC Suite

I upgraded from a working N95 to an N97 that's giving me too many headaches and would like some help.
There are problems with the phone itself. If I place/take a call with the phone operating as a speakerphone, the the other person always has difficulty hearing me. Then there are the GPS problems, which is the main reason I bought into the N Series - the N95 worked so well, even though it never seems to update its maps (some roads and roundabouts are missing, as well as the postcode errors common to all satnavs). If the upgrade to V2.0 firmware (still waiting on Vodafone UK to release this) doesn't sort this and the frequent freezing that requires removing the battery, I'm returning this phone. To those who've successfully upgraded to the latest firmware, does it solve these problems I mentioned?
Then there are problems with the PC software. It appears as though the designers of Ovi Suite wanted to focus on form and ignore function. I upgraded to Windows 7. No upgrades have been released by Nokia for Windows 7 to date, despite the long public beta programme. According to other posters on this forum, the Ovi Suite and PC Suite software work with Windows 7 but it hasn't been perfect.
First, Windows 7 doesn't include Windows Calendar and Windows Contacts anymore (included up to Vista). They're forcing us to use Outlook or Windows Live. Ovi Suite 2.0.1.35 doesn't work with Windows Live - so if I want to manage/sync my calendar on/with my PC, I have to use PC Suite.
PC Suite may not look as impressive as Ovi Suite, but it is significantly more useful. PC Suite also doesn't work with Windows Live (at nearly £100, I won't be buying Outlook!). But at least I can directly manage my calendar via my PC. Also, I couldn't get Ovi Suite to login to my Ovi account - complained about no Internet connection when that's not the case. So Ovi Suite 2.0 is being replaced by PC Suite as I write this.
Even before moving to Windows 7, Ovi Suite did not sync properly with Vista's Calendar and Contacts - so since getting the N97, I've had to stick with PC Suite. After upgrading to Windows 7, I started getting problems installing the MTP driver (it would always fail) - I found a registry hack on this post that solved that problem.
Also, I've put about 2,500 tracks on my phone, but the Nokia Music app is very slow to upload any tracks and is not as user-friendly as Sony Ericsson's MediaGo app, or iTunes. And if I'm in the view that shows every track, if I make a change to a track, it automatically pops back to the top of the list - I waste too much time moving back to where I was in the list.
I hope the N97 becomes a useful phone, and Nokia release proper software for Windows 7, by Christmas - if not, this is the last time I trust any advertising from Nokia about its products. I'm stuck on with this phone until 2011, thanks to Vodafone. Between the poor N97 phone and PC application performance, and Vodafone's inexplicable delay in releasing Nokia's firmware upgrades, I think both Nokia and Vodafone UK will be losing this customer in 2011. The Apple iPhone may be pricier, but the darn thing works. And HTC, Samsung and Sony Ericsson are good enough - my wife has no problems with her SE W715.

Hi edmundgall,
As you said there are few of our forum members facing issue in using OVI Suite with Windows 7. Officially NOS 2.0.1.35 was not compatible with Windows 7, but few customers are saying in our forums, they dont have any issues with Windows 7. After listening to our forum members like, we expect that NOKIA will start supporting Windows 7 officially from its next Nokia OVI Suite release onwards. Keep your fingers crossed. Its not only slowly people will migrate to Windows 7, so it should be in supported Operating System list of NOS 2.0

Idea: survey of Ovi Suite users about their proble...

Hi all,
given the very mixed reviews Ovi Suite is getting on this board, I wonder if it would make sense to create a short online survey (Survey Monkey or so?) asking about people's experiences, e.g.
- Using Ovi Suite together with PC Suite, or having abandoned one for the other
- Overall impression of product
- Satisfaction with visual design, usability, performance, feature set
- Operating system, phone model etc.
Of course there is a chance of introducing some selection bias (people who are unhappy tend to be more vocal, and satisfied customers may not come to this board in the first place), but this may still produce some general trends.
Perhaps this helps in making case to Nokia for the improvements that would produce the best bang-for-buck ratio...
ciao marcus

I agree. I was thinking of the same thing.
Do we do the survey as a topic on this board or somewhere else?
The key issue is the percentage of users Ovi Suite is working ok verses those users who think Ovi Suite is a failure.
For example: Did you abandon or make Ovi Suite secondary and/or the Nokia phone because of your experience with Ovi Suite? Yes or no.
End-users will know up front the odds with respect to Ovi Suite. Only with such pressure will Nokia fix these issues.
P.S. I own a Nokia phone and I own Nokia stock.

Nokia OVI Suite with proxy

Hi,
How can I connect the Nokia OVI Suite with a proxy server behind? I am not able to download the maps because the Suite cannot connect to the Maps server.
Best regards,
José

Hi ESerieUser,
If your PCSuite works fine, even your OVi suite should work fine without proxy entry in the application.
You can try reinstallation of the OViSuite application after uninstalling even the PC Suite.
Follow the below steps to re-install OVi suite and then try connecting the device.
Uninstall PCSuite
Run pc suite cleaner by downloading from http://europe.nokia.com/support/download-software/pc-suites/how-to/nokia-pc-suite-cleaner
Run the msi cleaner ( installer file msicuu2.tst is attached, rename the file to msicuu2.exe)
With the help of msi cleaner remove the following programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Goto Computer Managerment -> Device Manager -> Ports and delete all the ports creted for Nokia devices.
Goto the following path and delete all the folders inside the 'NokiaInstallerCache' folder
C:\ProgramData\NokiaInstallerCache
Later after restarting the PC, download and install the latest OVi Suite from the following location.
http://www.ovi.com/suite
After installation, restart the PC once again, then connect the device and wait for the drivers to get installed on own.
After the drivers installation, start the OVi Suite application and connect the device from the application screen.
Regards,
Diwa
If you like my post, kindly acknowlege the same by giving a kudos to me
Attachments:
msicuu2.txt ‏352 KB

Problem linking Outlook to Ovi suite - using Nokia...

Hi,
I bought Nokia N8 and tried to sync my Microsoft Outlook contacts and calendar entries using Ovi Suite. Unfortunately, I get the following message in both cases on Ovi suite
"Reinstall Microsoft Outlook. Then sync again".
Once I also noted the error code "83860077".
I contacted the help line but I have to say that I was totally disappointed.
They let me delete one DB file hidden in the folder but this didn't help either.
Also,
- I installed Microsoft office again (I am using Microsoft Office professional 2003)
- I removed all Nokia programs from my PC and then installed the latest version Ovi suite 2.2.1.23
However, the problem still remains.
I am using Windows XP as OS.
Connection between Ovi suite and Nokia N8 phone looks good (e.g. photos, messages).
Can anyone help here?
I am really disappointed and clueless to solve this issue.
Thanks,
Kaps

I've just spent the last two weeks, since picking up a brand new N8-00, trying to get it to sync with my computer, home WiFi, and earpiece. Despite being told by the help line people that the earpiece bluetooth wasn't compatible, it has now recognised it. I've had to re-boot my router several times a day fo several days before the two machines finaly agreed to talk to each other.
All that now remains is getting Ovi Suite to talk to Outlook. I've reinstalled it several times, including wiping the registry clean of anything to do with Nokia. I'm now waiting for their IT team to get back to me with a solution. I have a similar problem: Whenever I try to sync Ovi with Outlook 2007 in Windows 7, either Contacts or Calendar, the programme simply freezes and refuses to work. Eventually I get the message that it has stopped working and suggesting I let Microsoft know about it.
I've spent to last few days on the phone badgering their support department, perhaps if this problem was reported to them by more people they might get round to doing something about it.
I am interested to hear that Ovi 3.0 appears to work, but would be reluctant to try it without more confirmation.
So far I am not impressed by Nokia. It's a pity, as the phone seems to be a good one, it's just let down by shockingly poor software, but with a few tweeks it could be outstanding.

X3 get ovi suite to work

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