Xcelsius Fix Pack 3.2

Attempted to install Fix 3.2- onto
Xcelsius Engage 5.3.1.0 Build 12,3,1,776
Got:
Internal Error 2709
Ice64Component.431D74EC_62FB_40CE_8FE0_316E68FF00D3
Installation ended prematurely because of an error
Fatal Error
Explanation pls advise
Steve W

I have non enterprise non server-based Xcelsius [and CR] - its hard to follow what the version namiing having purchased xcelsius as part of  CR Advantage . All the PR blurb says Xcelsius Fix Pack 3.2 available  - so with SAP an enterprise-focussed  operation the stand alone PC only-based products are either of secondary consideration or the enterprise versioning of originally robust and viable stand alone Crystal Reports and Xcelsius are too problematic Both  Crystal Reports and Xcelsius are being diluted functionality as a consequence - eg the inability of Crystal to handle indexing in eg dbase resulting in extremely slow report generation - my old CR 8.5 reports kill the latest CR versioning of the same report
I fear for the continued viability of the standalone versions as this is a market SAPsters dont understand or relate to as illustrated by the Xcelsius Fix Pack 3.2 process

Similar Messages

  • Xcelsius 2008 Fix Pack 3.5 (FP3.5) is now available

    Xcelsius 2008 Fix Pack 3.5 (FP3.5) supports Windows 7, see notes section below
    (Fix Pack 3.3 was the first version for Windows 7)
    It is now available from Service Marketplace and the support download site: SAP Crystal Solutions Downloads
    This Fix Pack must be applied to Xcelsius 2008 SP3 (version: 5.3.0.0) or FP3.1, FP3.2, FP3.3 or FP3.4: See: Xcelsius 2008 SP3 is now available
    u2022 The Xcelsius Present 2008 Fix Pack 3.5 patch is for Xcelsius 2008 SP3 Present only.
    u2022 The Xcelsius Enterprise 2008 Fix Pack 3.5 patch is both for Xcelsius 2008 SP3 Engage and Enterprise.
    Make sure you download the self extracting file and run it from your hard drive.
    When you run the self extracting file it asks you where to extract the files to and then extracts all of the necessary files. There can be a few minutes delay between extracting the files and the installer window displaying so please be patient.
    After you have applied the Fix Pack the version number in the about box will be version: 5.3.5.0
    The documentation can be found on the SAP help portal. You can search for the Xcelsius guides here: http://help.sap.com/businessobject/product_guides/ including:
    u2022 What's Fixed in Xcelsius 2008 Fix Pack 3.5
    u2022 Xcelsius 2008 Fix Pack 3.5 Release Notes
    There is a post on this forum for the supported platforms, see: Xcelsius 2008 Supported Platforms
    Regards
    The Xcelsius Team
    Notes for installing and using Xcelsius 2008 on Windows 7 or Windows Vista
    Support for Windows 7
    Xcelsius 2008 Fix Pack 3.5 (FP3.5) supports Windows 7 (Fix Pack 3.3 was the first version for Windows 7).
    Installation on Windows 7 or Vista
    When you install an Xcelsius 2008 Service Pack or an Xcelsius 2008 Fix Pack run the installer as an administrator:
    To do that right-click on setup.exe and select Run as administrator.
    You will be asked if you want the setup program to make changes to your computer, select Yes.
    When the installer finishes if you get the following warning This program may not have installed correctly then select Reinstall using recommended settings and the installer will run again.
    Turn off User Account Control on Windows Vista
    On Windows Vista only you must turn off User Account Control.
    If you do not then the Add-On Manager and Export to AIR menu items will be disabled:
    Go to START > Control Panel > User Accounts > Turn User Account Control on or off
    How to run Xcelsius 2008 as an administrator (see below for when to run as an administrator):
    Every time (recommended):
    Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Properties. In the Compatibility tab under Privilege Level select Run this program as an administrator
    One time only:
    Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Run as administrator.
    When to run Xcelsius 2008 as an administrator:
    Before you try to set or change the Xcelsius 2008 license key.
    If you do not the license key will not be updated or you may get a message saying that the license key is invalid.
    When you want to use the Add-on Manager to view add or remove add-ons (File > Manage Add-Ons).
    If you do not the Add-on Manager may crash or freeze.
    When you want to export to Adobe AIR
    If you do not then Export to AIR may crash or freeze.
    Please also see the SAP Crystal Solutions Support Portal: http://www.sdn.sap.com/irj/sdn/crystal-xcelsius-support
    Before posting on this forum please refer to the Xcelsius Forum Rules of Engagement: Welcome to the Xcelsius forum & Rules of Engagement

    Hi,
    when will IE8 be supprted with Xcelsuis 2008? I am having the problem that no new Connections (e.g. QaaWS) can be created... Thanks for a quick answer.
    Best regards,
    Simon.

  • Xcelsius 2008 Fix Pack 3.4 (FP3.4) is now available

    Xcelsius 2008 Fix Pack 3.4 (FP3.4) supports Windows 7, see notes section below
    (Fix Pack 3.3 was the first version for Windows 7)
    It is now available from Service Marketplace and the support download site: SAP Crystal Solutions Downloads
    This Fix Pack must be applied to Xcelsius 2008 SP3 (version: 5.3.0.0) or FP3.1, FP3.2 or FP3.3: See: Xcelsius 2008 SP3 is now available
    u2022 The Xcelsius Present 2008 Fix Pack 3.4 patch is for Xcelsius 2008 SP3 Present only.
    u2022 The Xcelsius Enterprise 2008 Fix Pack 3.4 patch is both for Xcelsius 2008 SP3 Engage and Enterprise.
    Make sure you download the self extracting file and run it from your hard drive.
    When you run the self extracting file it asks you where to extract the files to and then extracts all of the necessary files. There can be a few minutes delay between extracting the files and the installer window displaying so please be patient.
    After you have applied the Fix Pack the version number in the about box will be version: 5.3.4.0
    The documentation can be found on the SAP help portal. You can search for the Xcelsius guides here: http://help.sap.com/businessobject/product_guides/ including:
    u2022 What's Fixed in Xcelsius 2008 Fix Pack 3.4
    u2022 Xcelsius 2008 Fix Pack 3.4 Release Notes
    There is a post on this forum for the supported platforms, see: Xcelsius 2008 Supported Platforms
    Regards
    The Xcelsius Team
    Notes for installing and using Xcelsius 2008 on Windows 7 or Windows Vista
    Support for Windows 7
    Xcelsius 2008 Fix Pack 3.4 (FP3.4) supports Windows 7 (Fix Pack 3.3 was the first version for Windows 7).
    Installation on Windows 7 or Vista
    When you install an Xcelsius 2008 Service Pack or an Xcelsius 2008 Fix Pack run the installer as an administrator:
    To do that right-click on setup.exe and select Run as administrator.
    You will be asked if you want the setup program to make changes to your computer, select Yes.
    When the installer finishes if you get the following warning This program may not have installed correctly then select Reinstall using recommended settings and the installer will run again.
    Turn off User Account Control on Windows Vista
    On Windows Vista only you must turn off User Account Control.
    If you do not then the Add-On Manager and Export to AIR menu items will be disabled:
    Go to START > Control Panel > User Accounts > Turn User Account Control on or off
    How to run Xcelsius 2008 as an administrator (see below for when to run as an administrator):
    Every time (recommended):
    Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Properties. In the Compatibility tab under Privilege Level select Run this program as an administrator
    One time only:
    Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Run as administrator.
    When to run Xcelsius 2008 as an administrator:
    Before you try to set or change the Xcelsius 2008 license key.
    If you do not the license key will not be updated or you may get a message saying that the license key is invalid.
    When you want to use the Add-on Manager to view add or remove add-ons (File > Manage Add-Ons).
    If you do not the Add-on Manager may crash or freeze.
    When you want to export to Adobe AIR
    If you do not then Export to AIR may crash or freeze.
    Please also see the Xcelsius Product Portal: https://www.sdn.sap.com/irj/sdn/crystalreports-xcelsius
    Before posting on this forum please refer to the Xcelsius Forum Rules of Engagement: Welcome to the Xcelsius forum & Rules of Engagement

    Hi,
    when will IE8 be supprted with Xcelsuis 2008? I am having the problem that no new Connections (e.g. QaaWS) can be created... Thanks for a quick answer.
    Best regards,
    Simon.

  • Xcelsius 2008 Fix Pack 3.3 (FP3.3) is now available + supports Windows 7

    Xcelsius 2008 Fix Pack 3.3 (FP3.3) is the first version of Xcelsius 2008 that supports Windows 7 (see notes section below)
    It is now available from Service Marketplace and the support download site: SAP Crystal Solutions Downloads
    This Fix Pack must be applied to Xcelsius 2008 SP3 (version: 5.3.0.0) or FP3.1 or FP3.2: Xcelsius 2008 SP3 is now available
    u2022 The Xcelsius Present 2008 Fix Pack 3.3 patch is for Xcelsius 2008 SP3 Present only.
    u2022 The Xcelsius Enterprise 2008 Fix Pack 3.3 patch is both for Xcelsius 2008 SP3 Engage and Enterprise.
    Make sure you download the self extracting file and run it from your hard drive.
    When you run the self extracting file it asks you where to extract the files to and then extracts all of the necessary files. There can be a few minutes delay between extracting the files and the installer window displaying so please be patient.
    After you have applied the Fix Pack the version number in the about box will be version: 5.3.3.0
    The documentation can be found on the SAP help portal. You can search for the Xcelsius guides here: http://help.sap.com/businessobject/product_guides/ including:
    u2022 What's Fixed in Xcelsius 2008 Fix Pack 3.3
    u2022 Xcelsius 2008 Fix Pack 3.3 Release Notes
    Regards
    The Xcelsius Team
    Notes for installing and using Xcelsius 2008 on Windows 7 or Windows Vista
    Support for Windows 7
    Xcelsius 2008 Fix Pack 3.3 (FP3.3) is the first version of Xcelsius 2008 that supports Windows 7.
    Make sure you apply Fix Pack 3.3 if you are using Windows 7.
    Installation on Windows 7 or Vista
    When you install an Xcelsius 2008 Service Pack or an Xcelsius 2008 Fix Pack run the installer as an administrator:
    To do that right-click on setup.exe and select Run as administrator.
    You will be asked if you want the setup program to make changes to your computer, select Yes.
    When the Fix Pack 3.3 installer finishes if you get the following warning This program may not have installed correctly then select Reinstall using recommended settings and the installer will run again.
    Turn off User Account Control on Windows Vista
    On Windows Vista only you must turn off User Account Control.
    If you do not then the Add-On Manager and Export to AIR menu items will be disabled:
    Go to START > Control Panel > User Accounts > Turn User Account Control on or off
    How to run Xcelsius 2008 as an administrator (see below for when to run as an administrator):
    Every time (recommended):
    Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Properties. In the Compatibility tab under Privilege Level select Run this program as an administrator
    One time only:
    Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Run as administrator.
    When to run Xcelsius 2008 as an administrator:
    Before you try to set or change the Xcelsius 2008 license key.
    If you do not the license key will not be updated or you may get a message saying that the license key is invalid.
    When you want to use the Add-on Manager to view add or remove add-ons (File > Manage Add-Ons).
    If you do not the Add-on Manager may crash or freeze.
    When you want to export to Adobe AIR
    If you do not then Export to AIR may crash or freeze.
    Please also see the Xcelsius Product Portal: https://www.sdn.sap.com/irj/sdn/crystalreports-xcelsius
    Before posting on this forum please refer to the Xcelsius Forum Rules of Engagement: Welcome to the Xcelsius forum & Rules of Engagement

    Hi,
    when will IE8 be supprted with Xcelsuis 2008? I am having the problem that no new Connections (e.g. QaaWS) can be created... Thanks for a quick answer.
    Best regards,
    Simon.

  • Xcelsius 2008 Service Pack 1, Fix Pack 1 is now available

    Hello,
    FP1 is now available and posted on the Business Objects download support site. You can access it here: <a href="https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm">https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm</a>
    It applies to Engage, Engage Server and Enterprise.
    Fix Pack 1.1 Release Notes are now available online for download at [http://help.sap.com/content/bobj/overview/index.htm]
    After the upgrade in Help > About  your Xcelsius version number should be 5.1.1.0.  Build 12,1,1,344.
    You must already have SP1 installed before installing FP1. Customers buying Xcelsius after August would already have SP1. To confirm which version you have click on help -> about. The Build Number should be: 12,1,0,247.
    Take care,
    Saskia
    Welcome to the Xcelsius Forum!
    Please also see the [Xcelsius Community|https://www.sdn.sap.com/irj/sdn/crystalreports-xcelsius] and [SAP Wiki FAQ|https://www.sdn.sap.com/irj/sdn/wiki?path=/display/home/wiki+faq] for extra help. 
    Use the search to find answers before you post.
    More detailed [rules of engagement|https://wiki.sdn.sap.com/wiki/display/HOME/RulesofEngagement], can be found on the SAP Wiki.
    Happy posting!
    The Community Team
    Edited by: Andy Brathwaite on Dec 17, 2008 10:12 PM

    I have installed  Xcelsius 2008with SP1 and the FP1.
    The problem I have is with all the versions.
    If I open Xcelsius and click on File -> Manage Add-ons.., I get the following error message:
    Microsoft Visual C++ Runtime Library
    Runtime Error
    Program C:\Program Files\Business Objects\Xcelsius\Xcelsius.exe
    The application has requested the RunTime to terminate in an unusual way.
    Please Contact the application support team for more information.   OK.
    Now after I click on OK, the computer completely freezes up and has to be restarted - with a hardware reset. Power Off and Back On.
    I have the About screen with  Xcelsius Version 5.0.0.99
    Build Number 12,1,0,247
    This occurs on a HP tablet AMD Turion X2 Dual-Core Mobile RM-72, Windows Vista Ultimate 32-bit SP1.
    I have uninstalled and reinstalled the software 3 times, and still no luck.
    The PC is less than a week old, and I am just configuring it and trying to ensure the software is functioning correctly.
    During the restart of the PC, after I have requested restart windows normally, I get the message that flashes up sometimes, that states
    441/441 / registry (or very similiar - it happens very fast)

  • Xcelsius Present 2008 Fix Pack 3.1

    Hello all,
    I wonder if anyone has been successfully downloaded
    Xcelsius Present 2008 Fix Pack 3.1 (17.03.2010) from
    Support für Business Objects/Software-Downloads.
    I got a XCELSIUSPRES03_1.EXE file, witch is a self-exe rarfile.
    The main file (packages/XcelsiusPresent.msp) stay corrupt,
    even when downloading serveral times.
    Anyone has this problem, too? Remember, I mean Present,
    not Engaged/Enterprise.
    Please help.
    Greetings
    coder694

    Hi coder694,
    Below is the link for the Hot fix download.
    [https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm]
    Download the latest fix (ie Xcelsius Present 2008 Fix Pack 3.4) , it is working fine. I am using the same.

  • Xcelsius 2008 Fix Pack 3.1 (FP3.1) is now available

    Xcelsius 2008 Fix Pack 3.1 (FP3.1) is now available from Service Marketplace and the support download site: SAP Crystal Solutions Downloads
    This Fix Pack must be applied to Xcelsius 2008 SP3 (version: 5.3.0.0): Xcelsius 2008 SP3 is now available
    The Xcelsius Present 2008 Fix Pack 3.1 patch is for Xcelsius 2008 SP3 Present only.
    The Xcelsius Enterprise 2008 Fix Pack 3.1 patch is both for Xcelsius 2008 SP3 Engage and Enterprise.
    Make sure you download the self extracting file and run it from your hard drive.
    Please be patient when you run the self extracting file as it silently extracts all of the necessary files and then automatically runs the installer which can take a few minutes.
    After you have applied the Fix Pack the version number in the about box will be version: 5.3.1.0
    The documentation is available from the SAP help portal. You can search for the Xcelsius guides here: http://help.sap.com/businessobject/product_guides/ including:
    u2022 What's Fixed in Xcelsius 2008 Fix Pack 3.1
    u2022 Xcelsius 2008 Fix Pack 3.1 Release Notes
    Regards
    The Xcelsius Team
    Please also see the Xcelsius Product Portal: https://www.sdn.sap.com/irj/sdn/crystalreports-xcelsius
    Before posting on this forum please refer to the Xcelsius Forum Rules of Engagement: Welcome to the Xcelsius forum & Rules of Engagement

    Hi,
    when will IE8 be supprted with Xcelsuis 2008? I am having the problem that no new Connections (e.g. QaaWS) can be created... Thanks for a quick answer.
    Best regards,
    Simon.

  • Xcelsius Present 2008 Fix pack 2 is now available

    Hello,
    Xcelsius Present 2008 Service Pack 1 - Fix Pack 2 (FP2) is now available and posted on the SAP BusinessObjects download support site. You can access it here: <a href="https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm">https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm</a>
    It applies to Xcelsius Present only.
    FP2 installs over FP1. No uninstall or new keycode is needed. Please unzip the download before attempting to install.
    The FP2 Fixed Issues document is also available at the above link or in the zip file. While the FP2 Release Notes and Known Issues document is available at http://help.sap.com/content/bobj/bobj/index.htm
    After the upgrade in Help > About your Xcelsius version number should be 5.1.2.0. (Build 12,1,2,439.)
    Fix Packs are cumulative meaning that all the fixes from FP1 are included in FP2. So FP1 does not have to be installed first.
    Gerrit
    Edited by: Andy Brathwaite on Feb 23, 2009 10:08 PM

    I Have a problem install Fix Pack enterprise 2008
    the mensaje error is:
    "Error Interno 2709 Ice64Component.431D74C_62FB_40CE_8FE0_316E68FF00D3"
    and close install program
    do not install
    Can I Help Me ?
    thanks

  • Xcelsius 2008 Fix Pack 3.2 (FP3.2) is now available

    Xcelsius 2008 Fix Pack 3.2 (FP3.2) is now available from Service Marketplace and the support download site: SAP Crystal Solutions Downloads
    This Fix Pack must be applied to Xcelsius 2008 SP3 (version: 5.3.0.0) or FP3.1: Xcelsius 2008 SP3 is now available
    The Xcelsius Present 2008 Fix Pack 3.2 patch is for Xcelsius 2008 SP3 Present only.
    The Xcelsius Enterprise 2008 Fix Pack 3.2 patch is both for Xcelsius 2008 SP3 Engage and Enterprise.
    Make sure you download the self extracting file and run it from your hard drive.
    When you run the self extracting file it asks you where to extract the files to and then extracts all of the necessary files. There can be a few minutes delay between extracting the files and the installer windows displaying so please be patient.
    After you have applied the Fix Pack the version number in the about box will be version: 5.3.2.0
    The documentation is available from the SAP help portal. You can search for the Xcelsius guides here: http://help.sap.com/businessobject/product_guides/ including:
    u2022 What's Fixed in Xcelsius 2008 Fix Pack 3.2
    u2022 Xcelsius 2008 Fix Pack 3.2 Release Notes
    Regards
    The Xcelsius Team
    Please also see the Xcelsius Product Portal: https://www.sdn.sap.com/irj/sdn/crystalreports-xcelsius
    Before posting on this forum please refer to the Xcelsius Forum Rules of Engagement: Welcome to the Xcelsius forum & Rules of Engagement
    Edited by: Matt Lloyd on Aug 11, 2010 10:36 PM -  Xcelsius Present 2008 Fix Pack 3.2 has been released

    Hi,
    when will IE8 be supprted with Xcelsuis 2008? I am having the problem that no new Connections (e.g. QaaWS) can be created... Thanks for a quick answer.
    Best regards,
    Simon.

  • Xcelsius Engage 2008 Fix Pack 3 (FP3) is available

    Hello,
    Xcelsius Engage 2008 Service Pack 1 - Fix Pack 3 (FP3) is now available and posted on the SAP BusinessObjects download support site. You can access it here: [https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm]
    It applies to Xcelsius Engage, Engage Server and Enterprise. Not Xcelsius Present.
    You must already have Service Pack 1 (SP1) installed before installing FP3.  FP3 installs over SP1 and/or FP2.  No uninstall or new keycode is needed.  Please unzip the download before attempting to install.
    The FP3 Fixed Issues document is also available at the above link or in the zip file.  While the FP3 Release Notes and Known Issues document is available at [http://help.sap.com/content/bobj/bobj/index.htm]
    After the upgrade in Help > About your Xcelsius version number should be 5.1.3.0. (Build 12,1,3,495.)
    Fix Packs are cumulative meaning that all the fixes since SP1 are included in FP3.  So FP1 and FP2 do not have to be installed first.
    Andy
    The Xcelsius 2008 Supported Platforms can be found here: [https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/40f4eb4b-13e6-2b10-a486-b6a38c5b1a3e]
    Welcome to the Xcelsius Forum!
    Please also see the [Xcelsius Product Portal|https://www.sdn.sap.com/irj/sdn/crystalreports-xcelsius].
    Use the search to find answers before you post.
    Get details on [how to write posts|https://wiki.sdn.sap.com/wiki/display/HOME/RulesofEngagement], on the SAP Wiki.  Also see the [SAP Wiki FAQ|https://www.sdn.sap.com/irj/sdn/wiki?path=/display/home/wiki+faq] for extra help.
    Happy posting!
    The SAP Xcelsius Community Team

    I upgraded from 4.5 to Engage mid March so I guess I need this patch. The problem is that when I try to download it, I get two windows. The first one says:
    "Windows cannot complete the extraction. The destination file could not be created"
    The second window says:
    "The upgrade can not be installed by the windows installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade".
    I don't understand the first message and the second does not apply. Can someone decipher these messages? Thanks!

  • Xcelsius 2008 Fix Pack 3.4 (FP 3.4) installation error

    Hi,
    I have Xcelsius 2008 Enterprise FP 3 running on XP 32-bit with Office 2010 just fine.
    However when I try to install FP3.4 I'm getting the error: "Xcelsius 2008 requires adobe flash player 9,151 or later". I've confirmed I've flash 10,2,153,1 installed.
    Any ideas?
    Thks,
    William

    Hi,
    If you search this forum , you can find some threads dedicated to this issue related with compatibility with office 2010.
    As of now Xcelsius 2008 (5.3.5.0 which is the latest one) does not support Office 2010. you can find a way out to install Xcelsius, but later you have to face issues functionality as well as performance wise and also when ever you try to install latest Fix Pack it will throw error because installer perform a check before installation.  SP 4 is going to  support office 2010 and also Crystal Dashboard Design 2011. As said above Ghost path is one of the many workaround.
    So I would suggest you uninstall the 2010 Office and install office 2007.
    Good Luck & Keep Posting.

  • Current Service Pack/Fix Pack of Xcelsius 2008?

    I have Xcelsius Version 5.1.2  (build 12.1.2.439) installed on a server.
    When I click "Manage Add-Ons" I get a C++ run time error.
    On another server I have 5.0.0.99 (build 12.1.0.247).  That version seems to allow me to manage add-ons.
    What service pack/fix pack do I need to install on top of 5.1.2 to allow me to manage add-ons?
    Thanks...Marv

    Hi Marv,
    If you are on Windows Vista you need to disable UAC...
    Also Xcelsius 2008 SP2 is now out so I'd upgrade to that and try again...
    Regards
    Matt

  • How To Install Fix Pack 3 For Xcelsius Present

    After downloading Fix Pack 3 for Xcelsius Present and preparing to install, the wizard asks me to uninstall the software.  A co-worker with the same version (including build number) downloaded and installed the same Fix Pack without being asked to uninstall the software.   Why does the install require an uninstall of the original software?
    Is there some place to find the key as I have misplaced it?

    Installation files:
    http://service.sap.com/patches
    Browse our Download Catalog -> SAP BusinessObjects portfolio-> SAP BusinessObjects Business Intelligence platform (SBOP Enterprise)-> BOBJ ENTERPRISE XI 3.1
    For the installation guide take a look at SAP note 1487252 (http://service.sap.com/notes)
    Regards,
    Stratos

  • No PowerPoint or PDF after installing Fix Pack 2 for Xcelsius Present 2008

    Have installed Fix Pack 2 for Xcelsius Present 2008
    Seemed like big improvement - smoother and no crashes.
    But -
    Exported to PowerPoint, closed everything down. Opened PowerPoint file and nothing.
    Exported to PDF - said that I should upgrade to new Flash program. Installed Flash 10. - Opened PDF file and nothing.
    Please help

    Hi Bruce,
    Try exporting to .SWF and seeing if you can run that without a problem.
    Then try importing that .SWF into PowerPoint to see if you can set that up without a problem.
    From there we can see if it is an Xcelsius issue or another PC issue.
    Thanks,
    Brian

  • Xcelsius 2008 SP1 Fix Pack 2 is out

    Just an FYI for all. Just noticed the fix pack has been published.
    [Download|https://websmp230.sap-ag.de/sap/bc/bsp/spn/bobj_download/main.htm]

    I'm pleased and excited overall with FP2 so far, but I can't use it due to the following change:
    ADAPT01134323 Description: If the Source Data of Icon is dynamic data that inserted by other selectors, changing the source data, destination data doesnu2019t update dynamically. New Behavior: This issue is resolved.
    This is a change from past behavior all the way back through v4, and a serious blow to custom solution development. Icon components have come to be the tool for many, many solutions due largely to the fact that they are the rare component that does not insert immediately upon receiving new source data. This is great for paging, or for creating buttons in multiple places on a page that control the same dynvis cells.
    And, most notably, there's already a component that behaves exactly as this new version of the icon does--the toggle button. Now we essentially have two toggle buttons, and no icon anymore.
    Please either bring back the old functionality on this one, or add more options under "Interaction Options" so users can decide how they want source data changes handled.
    Let me know if it would help for me to post an example.
    Thanks,
    Brian

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