'You've already rented this but it hasn't been downloaded. Go to Downloads to manage your downloads.'

I rented a movie and I can't get it to download onto my iPad. I go into my videos, press the download icon, and I get the 'You've already rented this but it hasn't been downloaded. Go to Downloads to manage your downloads.' Pop up. The problem is, there is no 'Downloads' option, in 'Videos' or iTunes..
I tried following matt00's advice from https://discussions.apple.com/message/23950236#23950236, but again, there is no 'downloads' option in iTunes.
I then tried logging out of and back into iTunes, but to no avail, my movie still refuses to even show up in 'purchased'
How do I download my movie?

Here's the solution: contact Apple support. They will not only refund your money but give you a credit for another rental. Download to a computer instead of ipad. Sync ipad with itunes.
Maybe someday Apple will fix the bug, until then, don't download directly to ipad.

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I paid apple to rent a movie. I clicked on the movie icon and the message is "You've already rented this but it hasn't been downloaded. go to downloads to manage your downloads. The problem is that there is no download icon to click on to get the movie

I paid to rent a movie. I click on the icon to play the movie and the message, "go to downloads to manage your downloads" appears.
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I am looking at movies in itunes.
I don't know what to do now.
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Hi there tyshoe,
If you are experiencing issues with an iTunes purchase, you can use the article below to report the issue to iTunes.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
-Griff W.

Why am I getting "you've already purchased this but it hasn't been downloaded" on my iPad for a in app purchase.

I need help. I'm trying to buy an in app purchase for FarmVille 2: Country Escape. And it says "you've already purchased this it hasn't been downloaded. I am using iPad Air and it's up to date.

Hi Neha
I'm afraid I got stuck again with the popup "You've already purchased this... " as well as the occasional prompt for my Apple ID password.
(I do make the call to finishTransaction on each callback i.e PURCHASE_TRANSACTION_SUCCESS, PURCHASE_TRANSACTION_CANCEL and PURCHASE_TRANSACTION_FAIL)
When I print out the list of pending transactions, I can see a number of them with the "...error: Cannot connect to ITunes Store:2 originalTransaction: null"
My question is, what happens if for some reasons the call to finishTransaction doesn't work (I'm guessing this is one of the scenarios that happened here)?
Just having the call to finishTransaction in the callback doesn't necessarily mean it will be successfully exceuted all the time.
What would you suggest in this scenario?
How would I know how to process those pending transactions? At this stage, I have no info on whether those transactions were successful etc?
I'd rather not have to interfere with Apple's handling of transactions but clickin on the popup button to download it doesn't seem to have any effect... Is this only a Sandbox issue too perhaps? *hopeful here
Thanks!

HT4009 I made an in-app purchase and it says I've already purchased this and it hasn't been downloaded. So I click ok and it says, Oops! Your transactiondidn't go through. Please try again. I have tried many times and my credit card has already been cha

I made an in-app purchase and it won't download. It keeps saying I've already purchased this in-app purchase but it hasn't been downloaded. It then say's Oops! Your transaction didn't go through, Please try again! and I have several times. The purchase has already been charged to my credit card on file.

Open the App Store and navigate to purchased, it should show the missing app under Not On This ipad. There should be a small cloud icon you can click on to download it.

TS1702 I bought 100 minutes for my daughters pinger ex app. The minutes never showed up and it says "You've already purchased this In-App purchase but it hasn't been downloaded". What do I do? How do I download it??

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-First try contacting the app developer/go to their support site.
Next contact iTunes
Apple - Support - iTunes - Contact Us

HT1657 I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the r

I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the rental?

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

You've already purchased this item, but it hasn't been downloaded.

I don't have App sync on (have tried it with App sync on and off), my Mobile Applications directory on my Mac is empty.
When I go to update my apps per the iPhone's App Store program, they download and then I get this message:
+You've already purchased this item, but it hasn't been downloaded.To get it, open iTunes on your computer, select Check for Purchases, then sync your device to your computer.+
I did this, yet the problem remains. Have restored to factory settings and after installing my apps again, the next time one updates I get this error and despite my following the directions above, the error persists. Anyone know of a fix for this little circle?

Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
It gets stranger than this. If I install a completely NEW app, the 6 that are stuck mid-update heal themselves and appear with the new version only, however now completely different apps (Hold Em for instance - which I did not update and didn't need an update) will not launch "app name Cannot Launch" message comes up.
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What do I do when I'm half way through a movie on Apple TV. The movie then quits. We go back on to the movie home page and it says you have already rented this movie, please go to settings, then downloads and select downloads but we can't find downloads

What do I do when I'm half way through a movie on Apple TV. The movie then quits. We go back on to the movie home page and it says you have already rented this movie, please go to settings, then downloads and select downloads but we can't find downloads

Try signing in and out of itunes on apple tv, do you have lastet OS?

You have already rented this item

Strange issue. I rented a movie but before I watched it, my apple tv crashed and restarted. Now, the rented movie does not appear and when I go back to the movie, it says "you have already rented this item but it has not been downloaded. To download it, go to the Settings menu, select Downloads, and Check for Downloads."
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This worked for my Apple TV.
I didn't need to call Apple to reset the downalod queue for me as I reset the Apple TV by myself thru "Rest All Settings".
1. Settings
2. General
3. Reset
4. Reset All Settings
---- After Apple TV system reset and re-setup
5. Movies
---- You should see "Rented" at the top menu bar
6. Select your rented movie
Hope this helps.

Here. Hi I buy pack but the problem is you already purchased in-app purchased but it hasn't been downloaded pls fix it for me and I buy before 15 days pack 19,99 and 4,99 and the same problem in game world strike

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If it says Firefox 4.0 or 4.0.1, see if this helps you: <br />
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'You've already rented this but it hasn't been downloaded. Go to Downloads to manage your downloads.'

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