You've gone too far......

I recently tried to purchase some music to put on my mom's new ipod that she just recieved for mother's day and 2 of the songs won't play. I tried to delete a song and buy it again figuring it was 2 dollars and my mom is worth it but now you've stolen 3 dollars because it still didn't work.... 2 i am ok with, but 3 is pushing it. please fix this.
the songs were Love of my Life by Jim Brickman and Michael W. Smith and Have you ever been in love by celine dion. And yes to answer your question in advance i promise they were for my mom and i'm not just saying that to avoid looking like i listen to celine dion
Thanks

We're just your fellow users here and cannot help with confirmed bad tracks. You need to contact the iTunes Store customer support department through the form at the bottom of their web page and explain any issues with defective tracks to them.
Some things to check before you contact them, though;
- see if the tracks will play in iTunes (making sure your iTunes version is current). If it won't, then the tracks are probably defective.
- if the just wouldn't transfer to the iPod and you didn't try playing them in iTunes first, try than and then see if they'll transfer.
- if the tracks will transfer to the iPod but not play, make sure the iPod has the latest version of the software for it. You may want to try restoring the iPod (warning: restoring the iPod will erase all content currently on it), then transferring the tracks and see if they'll play.

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Where do you go when you've gone too far?

All,
I've posted question to this forum about a situation I have had with an external firewire drive and iTunes store ("Misleading error -34 on TV show downloads"). So far there have been nearly 30 hits on viewing it, but no one has been able to offer any suggestions. I have also posted several emails to iTunes technical support, and the responses have only been to point to articles that have not been able to provide anything new for me to try. It's now been over 48 hours since the last receipt from technical support on an email I sent to them. I am not trying to flame anyone, and have tried to stay respectful in my posts, but my feeling is they may not have anything left to offer me.
I fully understand that I am probably operating in a non-standard setup, but it does seem to work except for this one incorrect error iTunes store returns when I purchase something. The 800 support number I have been pointed to says its the Apple Care line, which doesn't seem appropriate to my situation, but it's the only avenue I have not tried. Is that the next step, or are there any suggestions on next steps? (And yes, I have googled this problem several times.
Thanks in advance for any help

FYI
The forums are user to user and rarely answered by Apple.
All iTS customer service is web based - don't waste your time looking for a phone number - iTS customer service is available through various links on this page - http://www.apple.com/support/itunes/store/
MJ

"Other" data. This has gone too far.

I have a 1g iPod Touch, and it seems that nearly every other day I have to do a restore because of the "other" data growing out of control. The device is not jailbroken and is on the latest firmware that there is for the 1g (3.1.3). I want a fix for this that does not include me restoring the device every 2 or 3 days. What say you apple? Or is this of your design to force users to buy a newer device?

You are not addressing Apple here at all.
We are all ipod touch users like you.
Have you tried restoring as new?
What do you consider "out of control"? It is normal to have 200 - 800 mb of other.

You are running an operating system that Photoshop no longer supports. Mine is mac OS X version 10.6.8. I have adobe suite CS4, and I can't get too far with that! I was trying to upgrade. Any advice?

You are running an operating system that Photoshop no longer supports. Mine is mac OS X version 10.6.8. I have adobe suite CS4, and I can't get too far with that! I was trying to upgrade. Any advice?

psynikk,
I went to that link, but to get started downloading the site says...(and I don't have CS6, or else I wouldn't be stuck in this position. Thanks though.)
Read before you download a CS6 product
You need your CS6 serial number to complete the installation.

Creating a 1 page scrolling site - problems with the final section scrolling too far

I have created a 1 page scrolling site that works fine apart from the final section, which scrolls too far. My site is made up of a pinned headr, a pinned footer, and 4 sections (defined by rectangles - each one 1011 pixels high). I have used scroll effects to bring the items in and out.
The site can be viewed here: Home
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so my height is set to 4042 (though I have tried it with 4044 - 4x1011 - it makes no difference. When I click on the link to the contact section it looks fine, but I then seem to be able to scroll further down, and this seems dependant on the monitor / browser size. The problem is more pronounced with a smaller monitor / browser size in height.
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Thanks for the help. Is there a way that I can upload the file for someone to look at - I have tried your suggestion but cannot find any empty text boxes or anything at the bottom. I have gone top right and tried the upload file section but it tells me that I am not allowed the create the content.
Actually i'll put it in dropbox and share it that way.
Dropbox - YESS2.muse
Hopefully someone with more knowledge than me can see what I have done wrong - it is my first time doing a 1 page scrolling site so it might be a school boy error
Cheers
Ian

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Two major complaints about PSE up through 10 are that it is A) too dark and B) the control icons/text are too small and difficult to see. This is mostly a complaint of the visually impaired. (Which is an interesting side-discussion, given that photography is a visual art).
Although I liked the dark layout, I tended to agre with most users about the latter complaint. The icons and text were difficult to see even for people with good vision. With PSE 11, I see the exact opposite, the layout is too bright for my tastes. After all, the purpose of this software is to work with images. A dark layout lets me focus on the image itself, and not be distracted by the controls.
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What I'd like to see are some different solutions:
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True, and I have that option enabled. Given that I need to use the Tool options, primarily Crop, with different settings on each individual image, I am finding myself opening and closing the options bar constantly. I have two options: have it pop up when I don't want it to, or I have to open it when I want it, then close it afterward. Either way, the resulting workflow is tiresome at best.

HT201109 My shape mask is starting off screen (too far for me even to grab) and I was wondering if anyone knows how to get it back. Happened after the update to 10.1.1

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Make an appointment at the genius bar of your local Qpple Store. An out of warranty replacement will cost you $269.

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Jeff,
For situations like this I highly recommend the Firefox web developer toolbar. Since ApEx makes heavy use of tables for layout, using the "Outline >> Table Cells" feature shows you how things are broken up (with td tags) and offers clues to resolving problems.
There is also a CSS viewer along with a "Display Element Information" option that shows a full hierarchical view of any element on that page that you want to click on. Check it out. You'll be glad you did.
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Message was edited by: LBrandon

Hi, and welcome to Apple Discussions.
As the old joke goes about the guy who went to the doctor and, raising his arm, said, "Doc, it hurts when I do this." And the doctor said, "Well, then, don't do that!"
Yes, it is a familiar thing to happen to an iBook. The backlight cable can get pinched in the hinge, causing it to go off at certain angles.
You can read more about it here:
http://discussions.apple.com/thread.jspa?threadID=207731

IMovie has dragged photo from iPhoto too far off screen that I cant find it

I have opened a logo within the iMovie viewer screen that had so much black around it that I couldn't figure out which way to drag the photo to find the small logo surrounded by black. After so much dragging around I am not sure which way I need to drag the photo around within the iMovie viewer to have it centered, much less even visible. Apparently, iMovie saves that setting. Now even when I open completed projects where the photo was centered it is not showing it. I think it has the photo so far off to the left, right, below or above that it won't find any of them. I have tried zooming in and out with the photo settings in iMovie. Still nothing. I tried using other pictures very large or very small but am afraid that I dragged the first one around which was about 30" x 30" with the logo only occupying about 4" in the center that I have moved the center too far off the axis that it would be occupying the theoretical space several feet off the center of the viewer and have no idea which way to drag it to get it back into the center. Hope that makes sense.
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Hey,
Thanks for the quick response. I am trying to bring a logo from a near pinpoint using Ken Burns effect to as big as I can before I transition to a bumper. I did this once before and had the same problem. I finally found the center of the picture/logo by moving it around, trial and error and luck. I have tried to use known good images in place of the logo that went black and it seems they are all showing black as if they are all so far off center they only show black. I have opened finished projects where it shows a similar logo effect and when I go to 'edit photo settings' in the completed project it the image goes (or shows) black.
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Not sure if I explained that correctly.
Hunter

HT1414 if restoring the the software, will the apple id be lost? and the FIND MY IPHONE be gone too?

my iphone 4s was stoled. im worried that if the thief restored the software the apple id and find my iphone featured will be gone too, therefore i can no longer trace the location of my phone. please help!
thx and god bless!

That is correct. If the thief restores the phone, it will be wiped completely and you will be unable to track it.

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Hi Greg,
before I go back to your "back"-function, I would like to draw your attention to DW's "jump function" (translated from my German DW). It appears to me a greater reliability in use than the other solutions. You can accurately send the people to the desired page.
and there e.g.:
And and among the simultaneous use of "your" your back-function, you certainly come to the goal.
I know these back-solutions and sometimes it is not all to bad toyou have these opportunities:
<a href="javascript:history.back()">one page back</a> or <a href="javascript:history.back();">
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<a href="javascript:history.forward()">one page forward</a>
I'll look for your informations later.
Hans-G.

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Are you zooming the page or have adjusted default font sizes?
It is possible that this affects the behavior of scrolling as this can be a fixed amount of pixels.
Look at these prefs (see about:config) to set the scrolling behavior with the keyboard.
*toolkit.scrollbox.horizontalScrollDistance (5)
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*Bug 635645 - consider increasing the amount of scrolling performed by using the arrow keys
*Bug 725700 - Keyboard arrow keys and scrollbar buttons should have consistent scrolling distances
Please do not comment in bug reports https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

You've gone too far......

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