Your portal doesn't do any good if no one responds,

I bought CS4 weeks ago and can not download it. I've spent more than 10 hours on the phone with tech support, or mostly on hold, waited for callbacks that never came, jumped through every hoop, erasing OS because they said it wouldn't download on a Mac running 10.6.3 and with less than 12 digits in the serial number (the day they said this was the first day Apple came out with 12 digits), deleted all adobe products and there has been no resolution. No resolution offered. They finally called back last Thursday and said they think it might be a disk problem and wanted to check but their software didn't work. They PROMISED to call me back yesterday at 5 and PROMISED it would be resolved. I was here at 5 and waiting but the call has yet to come. They don't respond to the portal and everytime I call it is a minimum of 30 minutes on hold waiting to talk to someone. They have taken more than 40 hours of my time and won't resolve this. I bought CS4 for a photoshop class that I am taking. We are on the fourth week of class and I can't use my software. This is absolutely insane, to allow a customer to pay $500 for a product but to not let them use it. I am beyond angry. Adobe tech support is the worst system I have encountered since this recession. All other companies have improved their customer relations but Adobe's has gotten worse.

Aso look around in that feedback forum; there are other customers with similar problems, and they are often advised to contact Adobe directly via this email address [email protected]
Hope you get your problem solved eventually!

Similar Messages

I've lost Norton toolbar, I've lost my printer connection, and your toolbar doesn't have any of the new features you hyped on it - and I've lost any indicator of the security level of a given page, critical!

How could you foist Firefox 4 off on us without warning about the problems? At least some of your complainants told me how I could get back to v. 3.16, I have saved it and will try to re-install over this.
I have Windows XP on a 3-year-old computer with fully updated Norton Security. I tried to upgrade to this because all of a sudden you were not supporting the e-banking site that gives me my bank statements. And because I trusted you to do good.

The new interface is only default on Windows Vista and Windows 7. To get it on Windows XP you need to hide the menu bar. To do that in the View menu select Toolbars, then click on the "Menu Bar" entry.
If you need access to the menus you can press either Alt or F10 to temporarily display them.
Symantec need to update their Firefox add-ons so that they are compatible with Firefox 4. They have indicated that for Norton 360 they plan to release an update to Norton 360 to support Firefox 4 in early May - http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN&ln=en_US
I do not know about the time scale for updates for other Norton products. Pending the update by Symantec, if you want to use the Norton add-ons you will need to downgrade to Firefox 3.6.
To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.
You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.
To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

When downloading video to Facebook I get message "Firefox is preventing you from reloading this page" and allow button doesn't do any good.

when I try to download a personal video to Facebook I get the message " Firefox prevented this page from automatically reloading". I click the allow button which lets it start downloading but it only stays on 3-5 seconds then gives me the message all over again. At this rate it would take an hour to download a one minute video. I also get this message in other programs and I don't have a clue how to stop it. Help me please!!!

Website servers can redirect more than once, so you may not see anything happen and may need to click Allow more than once.
See:
* Firefox/Tools > Options > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"
The setting in "Tools > Options > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.
See also:
* http://kb.mozillazine.org/accessibility.blockautorefresh
* https://support.mozilla.com/kb/Options+window+-+Advanced+panel#General_tab

Virtual PC 7 any good?

Hi there, I am in the process of purchasing new workstations and server for our office (replacing our whole network). There are 2 schools of thought, that we should go all Mac or all PC. The all Mac side is just me! Right now we have a horrible mixed network architecture and really old machines. I want to keep things as clean, simple and robust as possible.
The Mac network would consist of 2-3 workstations running the latest version of OS X and a server running OS X Server v10.4. The WSs would have to use Virtual PC in order to run the accounting sw package. My question is this - is it any good? Does one have to start the VPC before starting the windows sw. Where would the program files physically reside on the hard disk? Can you create aliases for these to put on the 'desktop'? I had some mixed experiences running 10.4.x on an old G4 (which had a hw problem with the processor or one of the boards) and OS 9 emulator, as it kept crashing all the time. The machine later totally died anyway, so the problems may well have arisen from this hw issue. I guess I'd have to wait for Microsoft Office 2008 to come out and use OpenOffice in the interim (we have some nasty formatted sales documents and leaflets that won't work very well in OpenOffice).
If we were to buy PCs, then we were looking at using either W*ndows V*sta Business/Ultimate or W*ndows XP Professional on the workstations, and putting ubuntu linux on the server. I am a bit concerned about all the aggravation that I might get re anti-virus sw and anti-spyware, as one has to keep removing this constantly with PCs. I also don't like giving money to Microsoft lol
Any thoughts or experiences would be greatly appreciated.
Many thanks.
Best
Pat

New Macs can't run VirtualPC at all. So if one of the new machines is a Mac, you'll want to get Boot Camp, VMWare, Parallels, or one of the Intel Mac solutions on my FAQ*:
http://www.macmaps.com/macosxnative.html#WINTEL
VirtualPC is designed for use on your G5, and is no longer supported, but should work fine for any accounting package. The place where VirtualPC falls down is when you have insufficient RAM or hard disk space allocated to it for the version of Windows you use, which you'll also see in my FAQ above.
You may even find CrossOver on a new Mac can run your accounting package without installing any Windows whatsoever, and be more secure.
Or you may find a version of an accounting package for the Mac that will run your accounting data without installing any Windows software on your Mac. See alternatives to OpenOffice on my FAQ*:
http://www.macmaps.com/crossplatform.html
One can create aliases on the desktop for VirtualPC, though VirtualPC's software has to start up on its own. Boot Camp is a separate boot software
Note: Intel is not G5, and rather is IBM. So that's a distinction you should make. All new Macs are Intel. Your profile says you have G5s which are now a generation older than what is out there.
Viruses are almost unheard of on the Mac, and most people won't ever see a virus, unless they have to run Windows on the Mac. Your best bet is to tell that to your CIO, and tell them they'd have much lower support costs getting an all Mac network, as no anti-virus installations will be necessary and Macs for the most part just run. This FAQ page goes over those costs:
http://www.macvspc.info/
- * Links to my page may give me compensation.

My phone is stuck between off and on. It has a white, slash circle going around and around. The button on top doesn't seem to do any good. The phone is only 31 days old. Please write back, I can't use it to even call in an emergency. Thank you

My phone is stuck between off and on. It has a white, slash circle going around and around. The button on top doesn't seem to do any good. The phone is only 31 days old. Please write back, I can't use it to even call in an emergency. Thank you

I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot!

Software Update doesn't have any new software for your computer at this time

HI
I manged to get all my updates downlaoded and on my server, i have currently enabled 133 of 400 updates.
I have changed my snow leopard machine to point to the internal update server
But then after a while of checking this displays software Update doesn't have any new software for your computer at this time
Which is a Lie, because i know there are updates on the server that the computer needs to have.
Any Ideas
Many Thanks

Oh i forgot to say in consol (from the client) i get can't instantiate distribution from server address error Domain=NSXMLParserErrorDomain code=70 etc
Any ideas anyone?

I am getting an error saying "Your computer doesn't seem to support any version of Media Player". When I look at my list of plugins I do see that I have Window Media Player Firefox Plugin 1.0.0.8. Why am I getting this error?

I am trying to load a page & I get the error "Your computer doesn't seem to support any version of Media Player". I then go to the tools & to add ons & to plugins. There under the plugins is Windows Media Player Firefox Plugin 1.0.0.8. It is enabled. My question is what does this error mean? Do I have the Media Player I need or not?

Notes:
1) Please use the code tags when posting code or JNLP/HTML. It helps to retain indentation and avoids asterisks and plus sings being interpreted as formatting marks. To do that, select the code/JNLP etc. and click the CODE button seen on the Plain Text tab of the message posting form.
2) That launch file is invalid. You might check it (and the project in general) using JaNeLA.
3) The only place that SimpleSerial class could be, that the JRE would find, is in the root of aeon.jar. Is it actually there?

After Update to iOS5, i can't synchronise my films, showing me 'error 19', your iPad doesn't support this videoformate..any ideas to solve my Problem?

After Update to iOS5, i can't synchronise my films, showing me 'error 19', your iPad doesn't support this videoformate..any ideas to solve my Problem?

To delete, tap "Edit" (tap to enlarge image)

Are there any good black box testing tools for j2me?

Is there any good testing tools available for testing software on physical mobile devices?
I would like to partially replace manual testing with automated testing using a test tool. It should work on physical devices, and with the help of a script it should be possible to execute predefined sequences of button pressings on the device. Preferably there should also be some way of deciding whether the test was a succes without having to do so entirely manually.
The purpose with this would be to make it easier to go through the test protocols, which has to be done before every new software release.
Deviceanywhere.com looks promising at first glance but it is rather costly. Still, does anyone have an opinion of it?
Does anyone has experience of Mobile junit for this kind of testing? Is it possible to define series of physical button pressings with it? At first glance it doesn't seem so.

You can collect the Organizational Health in Exchange 2010 console for Exchange 2003/2007/2010 and that will list very useful information about statistics in your organization like servers, databases, CALs, recipient, feature used etc...
Collect Organizational Health Data -
http://technet.microsoft.com/en-us/library/dd351156%28v=exchg.141%29.aspx
However it doesn't contain any configuration information and that you need to collect it manually because that depends on needs of each organization and how they want to setup their infrastructure...

When logging into iCloud in Safari, Calendar doesn't display any events. They are displayed on the iPad, iPhone on even the iCal. What is wrong ?

When logging into iCloud in Safari, Calendar doesn't display any events. They are displayed on the iPad, iPhone on even the iCal. What is wrong ?

:S,
Sorry, missed that fact. My memory is good, but short.
Try moving the "Calendar Cache" file to your Desktop. Quit iCal, and find the "Calendar Cache" file in your Macintosh HD/Users/yourusername/Library/Calendars. Move that file to your Desktop. After that, (I remember that I recommended this before), as long as you are moving files to the Desktop, repeat the plist removal procedure once again, log out/in or restart.
You should also consider removing the "To Do's" from Mail before restarting iCal. When you open iCal turn off "Show Birthdays calendar" in iCal>Preferences...>General.
Are you syncing any data? If so, what method(s) are you using?
;~)

SPED output type doesn't appear when goods issue done

I have made goods transfer from one storage to another via two-steps procedure. Both storages have WM.
So I create UB order (Me21n) -> outbound delivery -> transfer order. Then I approve the transfer order and the goods issue is done automatically. In this moment SPED output type has to appear in outbound delivery and to create inbound delivery.
SPED settings are:
dispatch time - 4 (Send immediately when saving the application)
transmission medium - 8 (special function)
req. routine - 408.
The problem is that after goods issue done via transfer order approving I haven't SPED in outbound delivery. I need to open the delivery to change (SPED appears) and save it. Can it be solved by any standard method or only by ABAP?

Hello Mihailo
Thank you for your answer.
I think so too but I hope it can be another way. It's really strange situation because I see that the delivery status is updated after the goods issue. So the devilery is re-saved. But the output document doesn't appear.
How you solved it in your expirience via change the delivery in background by ABAP or via any new req. routine?

Recommend any good flash books...

Hi,
I want to learn how to connect flash CS3 to databases/dynamic
information etc....Can anyone recommend any good books. I just
bought Flash and PHP Bible but don't think much of it (it keeps
referring to a companion website that doesn't exist - the book only
came out this month). I want to learn how to connect databases with
flash, get dynamic content and things like that. Have any of you
guys used such a book that you thought was great?
Cheers...
Ben.

There are a lot of good online tutorials and such. If you
really want to do
it right, learn to use AMFPHP, a remoting gateway for PHP.
It'll make your
life much easier if you do any fair amount of database work
with Flash. I
still use LoadVars for simple forms and such, but for
anything bigger I use
AMFPHP / remoting.
Dave -
www.offroadfire.com
Head Developer
http://www.blurredistinction.com
Adobe Community Expert
http://www.adobe.com/communities/experts/

My E71 doesn't play any mp4 video clip

hey guys, my E71 doesn't play any mp4 video clip.. Someone tell me what should i do? Plz guys... I'm waiting 4 ur reply.

According to the Multimedia section at http://www.developer.nokia.com/Devices/Device_specifications/E71/ , your phone should support some mp4's. But the solution is to get a better video player. There is always Coreplayer, which is supposed to be very good, but which I have never used, and is not free. A poster here /t5/Eseries-and-Communicators/Nokia-E5-viewing-videos/td-p/1160745 recently recommended the free Divx player. Worth a try.

My App Store Doesn't Show Any Thing , and not working .

Today I've Noticed that My App Store Application is Not Working , and even I Can't Click On any Tabs ,and all of menu bar items such as sign out,sign in doesn't work . and doesn't Show Loading Status Bar, and doesn't show any message as you see in this picture :
I've Tried There Solutions:
Reset PRAM
Delete App Store Cache Files
Signed Out of Itunes And and signed in again
clear History and web site data in safari
But Nothing Changed .
(Sorry My English is Not Good at all , But i'll be thankful if you help me )

Test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Sign in to the App Store by selecting Sign In from the Store menu. If you're already signed in, sign out and then sign in again.
Step 2
Log out or restart the computer.
Step 3
Remove or disable "LittleSnitch" or any similar third-party software that blocks outgoing network connections according to the developer's instructions.
Step 4
Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
After testing, restart as usual (not in safe mode.)
Step 5
If possible, connect to a different network and test.
Step 6
There are reports that resetting the PRAM may solve the problem in some cases. I can't confirm.

Hi Apple! I am having a few problems with my 6 month old iPad mini (ios 7.1.1). I am using my iPad and then some time later it just restars! Don't know why and it just keeps doing it! Please fix or if I restore my iPad will it do any good? Thank you

Hi Apple! I am having a few problems with my 6 month old iPad mini (ios 7.1.1). I am using my iPad and then some time later it just restars! Don't know why and it just keeps doing it! Please fix or if I restore my iPad will it do any good? Thank you

Plug your iPad into your computer, open iTunes, and click Restore. This will reset your iPad to factory settings, so make sure everything important is stored safely. Once the restore is complete, do NOT restore from your backup.
If you still have problems, take the iPad to the Apple Store or another AASP (Apple Authorised Service Provider). If you're still within warranty, any service will be of no cost. Check your serial number here or find your receipt.
Hope I've helped!
PS: This is a peer-to-peer forum. Apple generally doesn't pay attention here.

Your portal doesn't do any good if no one responds,

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