Youview box will not stream On demand content, rec...

Hi
I'm new to the forum, I just had my BTvision box replaced with a Youview box, Youview works fine, accessing On Demand content the box just freezes and gives a ghost image of the last channel watched
Recorded content on Youview is completely corrupt
The box is hardwired with a new cable
I have a blu-ray player also connected by cable to the router and it streams Iplayer just fine

Hi mykebe,
Welcome and thanks for posting. If you're still having problems I can look into it for you. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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