ZEN M300, first use and "Please Wait..." message continuously on the screen

Question

Hello,
I just bought a ZEN m300 mp3 player. I first attached it to my computer to charge the battery and some music, succesfully. Then after disattached it from my pc, it is locked with a "please wait..." message on the screen. I tried to turn it off, reset it, reattached to the pc,.... But nothing happened, still locked.
Anybody knows this problem or how to fix it's Thx so much, I m impatient to use it....
Bye

Answer 1

Sara,
This is what is in the link:
Solution ID: 9589ZEN Style M300/M00 Player is Freezing
Keywords / Key Phrases: player is freezing, hanging, please wait, not responding, unresponsive
Summary:
Applicable To: ZEN Style M300 (DVP-FL007), ZEN Style M00 (DVP-FL008).
Refer to this article if the ZEN Style M300/M00 freezes or whenever the player shows "Please Wait..." message and becomes unresponsi've.
If the player freezes when you access the microSD card, refer to Solution ID 94626: Troubleshooting Micro-SD Card Issues for ZEN Style M300/M100
Perform any of the following troubleshooting steps if the player becomes unresponsive:
Reset the player. Poke the Reset button using a straightened paperclip or a ballpoint pen.<
Perform a Clean up on the player. To perform a Clean up, refer to Solution ID 9373: Accessing the Recovery Mode of ZEN Style M300/M100
Format the internal memory using the player. Formatting the player will erase all files so make sure to perform a back up first. Refer to Solution ID 9373: Accessing the Recovery Mode of ZEN Style M300/M100 for instructions on how to format the player.
Format the player using Windows Explorer. For detailed steps, refer to Solution ID 6774: How to Format ZEN Style M Series using Windows Explorer.Last Updated: July 29, 2011