840 pounds to fix my Mac! I can not believe in Apple anymore
I have used iphone, ipad and quite happy with Apple for a long time. Then, I bought a brand new Macbook air 2014.
Last Saturday, my friend drop some water on the face of my Mac ( when i am closing it down, and no liquid fell into my keyboard). So how can i think someworkng will happen?)
In Sunday, i tried to turn it on but nothing happen. Therefore, I brought it to Genius Bar- Covent Garden to ask for a help. Surprisingly, they suggest I should go to Istore to fix this and ignore to help me open it out to dry things ( U know that it is quite harmful that u leave it for a long time)
I had to book an appoitment so I came back to my home in Southampton. The Genius Bar Southampton said it is 840 pounds to fix- much more than buying a new one.
i Bought it for 3 months. So i lost everything after 3 months, and Apple did not help me to reduce the harm, Macbook is quite sensitive with water, they said that water destroyed my mainboard, hardware, keyboard( no water drop to it? just in cover) It is quite a nightmare!
UPDATED: my friend just fixed it out in 30 minutes and cost 0 pound. Can u believe that, my Mac is now run smoothly. He is working in computer engineering, and i dont have to pay money for any mainboard, keyboard, hardware,..He said that just a chip went wrong and it takes 30 minutes to fix it.
I am sorry that I have not expressed my opinion in detail. I already known that it is neccessary to pay money to fix because liquid is not guarantee in Apple 1 year polIcy. But i am not happy about Apple attitude to help me fix my problem. AND the cost is EXTREMELY high, now i cost 0 pound to fix it. And do not have to change anything.
IT is true story, u guys can check my appoitment in Apple store Genius Bar today( Southampton), and I wil show u my Mac' image now.
THank for your comment, at least u are caring about my case;)
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