After downloading iTunes, it won't open stating need Internet connection. But already connected to Internet. Happened on 2 different computers. How can I resolve this?

After downloading iTunes,it won't open stating need Internet connection. Have Internet connection but program apparently doesn't recognize it. How can I resolve. This happened on 2 different computers.

If the modem is also a router, either use the modem in bridge and run pppoe client on the TC.. that is assuming ADSL or similar eg vdsl. If it is cable service.. and the modem is a router, then bridge the TC.. go to internet page and select connect by ethernet and below that set connection sharing to bridge.
Please tell us more about the modem if the above gives you issues.

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New version of iTunes not compatible with my iMac but I've upgraded my iPhone to iOS 6. How can I resolve this?

I have an iMac G5 (2005) and I cannot download the new version of iTunes as I do't have an Intel based Mac, therefore, I cannot connect my iPhone 4 to iTunes after upgrading to iOS 6. How can I remove iOS 6 from the iPhone to run iOS 5 again or actually get my Mac to run the new version of iTunes?
Any helpful hints would be good.
Thanks

You're in a bit of a pickle there...Apple does not support downgrading software, so there's no official way to do so, & since you have a Power PC Mac, you can't run Snow Leopard, which is required in order to run iTunes 10.7. So, either purchase a new computer or sync your phone with iCloud from now on.

After putting my iPad onto airplane mode it won't let me access apps without connecting to iTunes but it won't let me connect to iTunes how can I resolve this?

After putting my iPad onto airplane mode it won't let me access apps without connecting to iTunes but it won't let me connect to iTunes how can I resolve this?

Try "Pacifist"!
Pacifist is an application for Mac OS X that opens up .pkg installer packages, .dmg disk images, .zip, .tar, .tar.gz, .tar.bz2, .pax, and .xar archives, and more, and lets you install individual files out of them. This is useful if you need to install just one file out of a package instead of the entire package

After downloading itune to my dell computer (with windows vista), the DVD RW drive is disabled. The device status shows "device can not start (code 10)" Any suggestions? Thanks.

after downloading itune to my dell computer (with windows vista), the DVD RW drive is disabled. The device status shows "device can not start (code 10)" Any suggestions? Thanks.

additional info.
I have found the correct error definition in english.
"can not start the device (Code 10)"
I have updated my bios to the latest version.
I have just tried to uninstall all USB-drivers, and reinstall them.. Still no luck
I have tried to uninstall and reinstall all webcam drivers - no luck

After installing ios6 I now have app downloads stuck in waiting mode. I went to down in App Store but could not find a way to disable them. How can I do this. I never had this problem on ios5. I'm using an iPad 3

After installing ios6 I now have app downloads stuck in waiting mode. I went to downloads in App Store but could not find a way to disable them. How can I do this. I never had this problem on ios5. I'm using an iPad 3

Try downloading in iTune (computer) and sync to iPad.

HT4528 Howdy. I keep getting a message stating that my apple ID has been disabled. I recently contacted my CC company, AMEX, for several fradulent iTune charges, which is probably where the problem first originated. How can I resolve this issue?

Howdy. I keep getting a message stating that my apple ID has been disabled. I recently contacted my CC company, AMEX, for several fradulent iTune charges, which is probably where the problem first originated. How can I resolve this issue?

I had to dispute several unauthorized charges to itunes. My apple id was disabled after that. I followed jarnoldus's (older post) advice and it worked. Im duplicating his entry here with a few modifications. I hope this works for you.
1. Go to https://getsupport.apple.com
2. Choose your product (mine was ipad)
3. Click the "iTunes, App Store or iBooks" icon
4. Click "Apple ID account security"
5. Type in "apple id has been disabled"
6. Choose your country (mine was US)
7. Choose the "talk to apple support now" option
8. Provide the info they request (name, email, phone number)
9. They will call you right away.
Explain your apple id has been disabled. The rep will connect you to an iTunes rep. He/she will look up your account. You will be required to answer your 3 security questions. You MUST get a minimum of 2 correct. If you succeed they will enable your id. Good luck!

I just backed up my photos by copying my iPhoto Library onto an external drive. Now the Library on my MacBook won't open. I can only open the photos if the external is plugged in. How can I resolve this issue?

I just backed up my photos by copying my iPhoto Library onto an external drive. Now the Library on my MacBook won't open. I can only open the photos if the external is plugged in. How can I resolve this issue?

Exactly what did you do?
The correct steps are
Moving the iPhoto library is safe and simple - quit iPhoto and drag the iPhoto library intact as a single entity to the external drive - depress the option key and launch iPhoto using the "select library" option to point to the new location on the external drive - fully test it and then trash the old library on the internal drive (test one more time prior to emptying the trash)
And be sure that the External drive is formatted Mac OS extended (journaled) (iPhoto does not work with drives with other formats) and that it is always available prior to launching iPhoto
And backup soon and often - having your iPhoto library on an external drive is not a backup and if you are using Time Machine you need to check and be sure that TM is backing up your external drive
My guess is that that you have not switched iphoto to use the external drive yet - opttion launch and select libary
LN

I try to open docs off the web (ie: floorplans) and I get error message stating I need to accept End User Lic Agreement.How can I resolve this?

I try to open docs off the web (ie: floorplans) and I get error message stating I need to accept End User Lic Agreement.How can I resolve this?

/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app
*Note, the ".app" file extension for the application is usually hidden from users view.

TS1702 hi i have downloaded fifa 13 from the itunes in my laptop to put it in the ipad 2 but when i come to sync it it says fifa 13 failed instillation the problem is that i paid money for that game so like how can i resolve this problem

hi i have downloaded fifa 13 from the itunes in my laptop to put it in the ipad 2 but when i come to sync it it says fifa 13 failed instillation the problem is that i paid money for that game so like how can i resolve this problem, i didnt buy it with my account my friend bought it and he sended it for me so i really dont know what to do cause i didnt have a visa card so he bought it , and i paid him

sami1958 wrote:
... i didnt buy it with my account my friend bought it and he sended it for me ...
The issue is that it is tied to your friends Apple ID and not yours...
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.

I purchased an app for my Mac Book Pro. The app is called djay. Unfortunately it won't download. I get the following error message: Error 1004 please try again later. How can I resolve this issue?

I purchased an app for my Mac Book Pro. The app is called djay. Unfortunately it won't download. I get the following error message: Error 1004 please try again later. How can I resolve this issue?

Try contacting the app developer via email here > http://help.algoriddim.com/customer/portal/emails/new

Numbers 13 won't open my old files from Numbers 08 unless I first save them to 09 which I don't have. How can I resolve this?

I have been using Numbers 08 on my early 2008 Mac Pro 2.8Ghz, 8 core and have have 5 years of documents in that format. I skipped Numbers 09 and when Numbers 13 wasn't available free like Pages 13 and Aperture 3, presumably because they were the immediatly previous upgrades, I bought Numbers 13. However it will not open any of my older documents, saying first I have to save them in Numbers 09. How can I resolve this? Will I have to buy Numbers 09 to recover all my documents?

This would need to be posted in the Keynnote forum. Not the Macbook hardware questions forum.

TS1424 HI. I recently downloaded music to my devices, and there are 5 different songs that all downloaded as the same song. How can I resolve this issue?

I recently attempted to download 5 different songs to my iPhone, but all 5 downloaded as the same song. The correct titles show up, but when I play the songs they are all the same. How can I resolve this?

Hello there, jmcough.
I understand you are having issues with playback of purchased music. If iTunes in the Cloud is available in your country, it might be best to delete the song(s) from your device, then re-download from your purchase history.
To delete a song the following Knowledge Base article offers how to delete from your iOS device:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Music
Open the section below for the device you are using.
iPhone, iPad, or iPod touch
Before you delete, find out if you'll be able to download the song you deleted again (it depends on where you live). To delete a song:
Tap the Music app.
Tap the Songs category.
Swipe left to right over the song you want to delete.
Tap Delete.
Afterwards, re-download the purchases from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Hi I've just download os x mavericks 10.9 on my macbook pro the trouble is when i am on the internet my screen goes of it keeps saying put in your password how can i stop this every time the screen goes to sleep

hi I've just download os x mavericks 10.9 on my macbook pro the trouble is when i am on the internet my screen goes of it keeps saying put in your password how can i stop this everytime the screen goes to sleep

I don't know how you received an upgrade for iTunes. You make it sound like it was sent to you. At most your computer will tell you of a new version and you tell it to download it and install it. However, a computer will not do this for a version which is incompatible. iTunes 10.7 came out a few weeks ago but your computer would not notify you and even if it did, 10.7 would refuse to install on your computer. So this part isn't making a lot of sense.
Two ways to get the 'newer version' message. One is to open your library on a computer running a newer version, and then try to open it with an older version. Usually happens when the library is on an external and used with multiple computers. The second way is if you have multiple versions of itunes installed on your computer.
The newest (and likely the last) iTunes for OSX 10.5.8 is iTunes 10.6.3 which has been out for quite a while.
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575

Songs downloaded from my cd's disappear from my ipod randomly. What is happening to them and how can I resolve this?

Songs downloaded from my cd's disappear randomly from my ipod and my itunes library. Where do they go and how can I resolve this problem? My 120 GB ipod classic says I have 111.5 Gb total with 80.2 GB used. I'm not getting along with with software. Open for suggestions.

They disappear from both your iTunes library and your iPod?
B-rock

HT2905 When I sync recently bought albums to my iPhone I get duplicated tracks. How can I resolve this. The duplicated tracks do not appear in my itunes library, just on my iPhone.

When I sync recently bought albums to my iPhone I get duplicated tracks. How can I resolve this. The duplicated tracks do not appear in my itunes library, just on my iPhone.

It seems to happen with songs that were purchased before synchronizing the new iPhone
I will tell you how I fixed it.
Note: I have iTunes in spanish so I will try to translate and figure out the commands that appear on ITunes in english. I will put my translations into brackets. English is not my native language. I will do my best.
The workaround is:
1.- Dragg no working songs from iTunes to a folder on the hard disk. (Only for backup purposes)
2.- Deleted those songs from iTunes library.
3.- On the left panel in ITunes click on "Purchased" under the STORE option. All your purchased songs will appear on the right panel
4.- At the bottom and right there is the option : "Download Previous Purchases". Click there.
5.- Click on the option "Are not in my Library" (top right)
6.- The songs you deleted from iTunes will appear.
7.- Downloaded them again. (You have the option to download at the bottom right)
8.- Syncronize your iPhone and that's all.

After downloading iTunes, it won't open stating need Internet connection. But already connected to Internet. Happened on 2 different computers. How can I resolve this?

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