After downloading itune to my dell computer (with windows vista), the DVD RW drive is disabled. The device status shows "device can not start (code 10)" Any suggestions? Thanks.

after downloading itune to my dell computer (with windows vista), the DVD RW drive is disabled. The device status shows "device can not start (code 10)" Any suggestions? Thanks.

additional info.
I have found the correct error definition in english.
"can not start the device (Code 10)"
I have updated my bios to the latest version.
I have just tried to uninstall all USB-drivers, and reinstall them.. Still no luck
I have tried to uninstall and reinstall all webcam drivers - no luck

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