Ask the Expert: Introduction to Cisco Adaptive Security Appliance (ASA) version 9.x (Context Aware Security and VPN Features)

With Namit Agarwal and Rahul Govindan
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Cisco Adaptive Security Appliance (ASA) version 9.x (Context Aware Security and VPN Features) with experts Namit Agarwal and Rahul Govindan.
This is a continuation of the live webcast.
Cisco ASA CX (Context-Aware) is a next generation firewall service that serves as an extension to the Cisco Adaptive Security Appliance (ASA) firewall platform. In addition to the proven stateful inspection firewall capabilities, it provides us with next-generation capabilities and a host of additional network-based security controls for end-to-end network intelligence and streamlined security operations.
Namit Agarwal is a customer support engineer at the Cisco Technical Assistance Center in Bangalore, India. He has more than four years of experience in the security domain. His areas of expertise include ASA firewalls, IPS, and ASA content-aware security (ASA CX). He has been involved in various escalation requests from around the world. He holds CCIE certification (number 33795) in security.
Rahul Govindan has been an engineer with the Security Technical Assistance Center team in Bangalore for more than three years. He works on security technologies such as VPN; Cisco ASA firewalls; and authentication, authorization, and accounting. His particular expertise is in Secure Sockets Layer VPN and IP security VPN technologies. He holds CCIE certification (number 29948) in security.
Remember to use the rating system to let Namit and Govindan know if you have received an adequate response.
Because of the volume expected during this event, Namit and Govindan might not be able to answer every question. Remember that you can continue the conversation in the Security community, subcommunity VPN shortly after the event. This event lasts through November 1, 2013. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.
Webcast related links:
Slides from the live webcast
Video Recording of the live webcast
Introduction to Cisco Adaptive Security Appliance (ASA) version 9.x (Context Aware Security and VPN Features): FAQ from live webcast

Hello Namit and Rahul,
Here are few questions that came in directly during your live webcast hence posting them here so that users can benifit:
1)      How is ASA CX different from other UTM solutions ?
2)      How is dynamic application inspection of CX better than other inspection engines ?
3)      What features or functionalities on the CX are available by default ?
4)      what are the different ways we can run or install CX on the ASA platform ?
5)      What VPN features are supported with multi context ASA in the 9.x release ?
6)      What are the IPv6 Enhancements in the ASA version 9.x ?
Request you to please provide your responses to them individually.
Thanks.

Similar Messages

Ask the Experts: Introduction to Cisco Trustsec Solution and Configuration (from Webcast)

This is an opportunity to learn and ask more questions about Cisco Trustsec solution. The Trustsec solution is designed to flatten the network regardless of the access method but still provide fully distributed and differentiated access control no matter whether you are coming from wired or WiFi or remote access, the Trustsec solution provides a consistent access control policy.
Ankur Bajaj is a customer support engineer from the AAA team at the Cisco Technical Assistance Center in Richardson, Texas, USA. He has 14 years of total experience. He has worked on a wide range of Cisco Security Technologies such as Cisco ASA, VPN deployments, NAC solution, ACS and ISE deployment. Ankur has CCIE # 22135 in Security.
Mrinal Jaiswal has been with Cisco since 2007 with previous experience as a software developer. He works with AAA and Wireless Technical Assistance. Mrinal holds a CCIE in security #31389, MCSA in 2003 track, MCAD in .net, GNIIT from NIIT.
Beau Wallace is an engineer for the RTP AAA TAC team, supporting multiple solutions including ISE, TrustSec, 802.1x, ACS, NAC, etc. He attended East Carolina University and lives in Raleigh, NC. He holds CCNP, RHCSA, and Security+ Certifications
This Discussion starts Dec 16th through Dec 19th, 2014
Remember to use the rating system to let the exerts know if you have received an adequate response.
The experts might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation in Security community, sub-community, AAA, Identity and NAC discussion forum shortly after the event. This event lasts through December 19, 2014. Visit this forum often to view responses to your questions and the questions of other community members.

Hi Marvin, first, you would want to ensure the router or switch you use has support for SG-ACLs and enforcement via:
http://www.cisco.com/c/en/us/solutions/enterprise-networks/trustsec/trustsec_matrix.html
One you know that works, you can configure SG-ACLs with a source or destination on "unknown". This keyword indicates traffic where we cannot discover what SGT should be assigned to that traffic, or in other words, outside the trustsec domain. We use a relatively common command-set on enforcement supporting platforms, take a look at the following link for command syntax:
http://www.cisco.com/c/en/us/td/docs/switches/lan/trustsec/configuration/guide/trustsec/sgacl_config.html
Let me know if the unknown tag was what you were looking for!
Edits: Spelling.

Ask the Expert: Overview of Cisco Prime Service Catalog and Process Orchestrator Solutions

Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about the Cisco Prime Service Catalog and Process Orchestrator solutions.
Cisco expert Jason Davis will discuss Cisco’s network management products offered under the Cisco Prime framework. If you have questions about Cisco Prime infrastructure or data center automation with our Cisco Prime Service Catalog and Process Orchestrator solutions, join us on the Cisco Support Community.
Jason Davis is a distinguished services engineer in the Intelligent Infrastructure Practice team of Cisco Advanced Services. His role is to provide strategic and tactical consulting for hundreds of Advanced Services customers, lead service innovation, and assess new services and technologies. Jason's primary expertise areas are in network management systems, intelligent automation, virtualization, data center operations, software-defined networking, and network programmability.
Based out of the Research Triangle Park (RTP) campus, Jason is also responsible for administering the Research Triangle Park Network Management Lab, Cisco's largest network management lab.
Since joining Cisco in 1998, Jason has been a frequent speaker at Cisco's Networkers and CiscoLive conferences in the United States and Europe. In the past five years he has also been involved in the conference network setup and monitoring. He is a much sought-after resource by the field sales teams to assist with presales solutions and executive briefings. He has provided strategic and tactical network management consulting for several hundred customers.
Jason is a subject matter expert with the following products and features:
Cisco Prime LAN management solution
Cisco Prime infrastructure
CiscoSecure ACS
Cisco Prime Network Registrar
Cisco Process Orchestrator
Cisco Prime Service Catalog
Cisco IP SLA
Embedded Event Manager
SNMPv3
onePK and OpenFlow
Cisco UCS
Device instrumentation
VMware ESX, ESXi, and vCenter
ITIL
Jason received his bachelor of science degree in electrical engineering from the University of Miami (FL). He has been married for 20 years and has 4 children. His interests include providing audiovisual technical support for churches and conference venues, camping and biking with his family, remote-control helicopter piloting, paintball, and recreational shooting.
Remember to use the rating system to let Jason know if you have received an adequate response.
Because of the volume expected during this event, Jason might not be able to answer every question. Remember that you can continue the conversation in Data Center > Intelligent Automation under the subcommunity Cisco Prime Service Catalog shortly after the event. This event lasts through September 12, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hello Jason,
Thank you very much for welcoming me to your expert discussion :) I feel to be in the right place, at the right time. Thank you also for answering question beyond your scope here, much appreciated. The information received will help me to go further as such I have submitted a 5 start rating for your first reply.
That sounds promising about the LMS part so yes, I stay tuned and wait patiently.
Ok, now let’s revert to the actual topic discussed here. Cisco Prime Service Catalog and Process Orchestrator solutions I have briefly read up on this on CCO (where elseJ) and picked out the following quote
---- Quote from the Cisco Prime Service Catalog Data Sheet
Today’s end users want self-service and easy access to IT tools and services.
Simultaneously, organizations are seeking ways to extend their cloud management
platforms beyond self-service delivery of virtual machines and infrastructure resources
while increasing their use of cloud-based solutions to enhance business agility and effectiveness.
Cisco Prime™ Service Catalog offers tremendous benefits to organizations that want to unify the ways in
which all types of IT services are ordered and fulfilled, not just infrastructure requests
---- un quote ---
I try to understand what (at high level of course) happens in the back ground when an order is raised and which vendor solution your product can interact with.
As mentioned in the quoted text, this service catalogue goes beyond the standard infrastructure.
Let’s say, a user wants to deploy a new email services, or in your example, extends or create a new web-portal (i.e. for HR to view and manage holiday, staff absence and benefits).
Your solution will need to interact somehow with the 3rd party vendor application that is capable building such portal I believe.
Without disclosing to many information, I assume the portal is linked to backend VM,s that spin up requested resources (and more magic of course). Perhaps I am mixing this up with another cisco product where a user can go on the portal and spin up virtual Firewalls, virtual Routers can be provisioned in now time.
Out if interest; Is this product also known as Mozart? (project code within Cisco?)
I hope query is ok.
Best wishes
Markus

Reminder: Ask the Experts Session on WSIT and Project Tango, April 30-May 4

This is a reminder about the Ask the Experts session on Web Services Interoperability Technology, WSIT (http://java.sun.com/webservices/interop/) and Project Tango (https://wsit.dev.java.net/).
If you've got a question about about these initiatives for interoperability between Java EE and .NET, post it on the Ask the Experts page (http://java.sun.com/developer/community/askxprt/) from April 30 to May 4 and get answers from Sun experts, Arun Gupta, Harold Carr, and Marek Potociar.

Thanks for the info!

Ask the Expert:Cisco Web Security

With Ryan Wager
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn about design, configuration and troubleshooting of the Cisco Web Security Solutions including Cisco Ironport WSA and Cisco ScanSafe with Cisco experts Kiran Sirupa and Ryan Wager. Kiran Sirupa is a technical marketing engineer in the product marketing team for the Cisco IronPort Web Security Appliance product line. He also works on documentation, partner ,and system engineering training. Kiran has been working in the Cisco Security Technologies group for more than six years. Ryan Wager is a technical marketing engineer at Cisco in the product management team for the ScanSafe Web Security platform. He is heavily involved with the product's integration with the Cisco Integrated Services Router Generation 2 platform, along with documentation, training, and testing of all new products and features. Before joining the product management team, Wagner spent two years as an implementation engineer helping ScanSafe's largest customers implement the platform into their networks.
Remember to use the rating system to let Kiran and Ryan know if you have received an adequate response.
They might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Security sub-community, discussion forum shortly after the event. This event lasts through October 7, 2011.. Visit this forum often to view responses to your questions and the questions of other community members.

Yes, the IronPort WSA will support all the security functions including Anti-Virus, Anti-Malware, Anti-Spyware, Web Reputation when working in conjunction with an existing proxy.
There are two conditions:
1. WSA acts as an upstream proxy - In this case, the authentication will be handled by your existing proxy, but the WSA is the first layer of defense. The WSA will perform a lookup in its web reputation database based on the destination. Also, The WSA can scan the http response with Anti-Virus, Anti-SpyWare and Anti-Malware software. However, since the WSA doesn't have user authentication information, you can only apply global controls for Acceptable Use.
2. WSA has to go through an existing upstream proxy - In this case, the WSA has all the security functionality. In addition, it also handles the authentication. Hence, you can apply role based controls.
You may refer to the following links for more information:
WSA Product Literature: http://www.cisco.com/en/US/products/ps10164/prod_literature.html
Cisco Security Reports: http://www.cisco.com/en/US/prod/vpndevc/annual_security_report.html
Cisco Security Intelligence Operations: http://tools.cisco.com/security/center/home.x

Ask the Expert: Layer 2 Security on Cisco Catalyst Platforms

With Wilson Bonilla
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about about issues in designing, planning, and implementing Layer 2 security in your LAN network with expert Wilson Bonilla.
Wilson will cover topics that network engineers face daily such as Spanning Tree Protocol security, private VLANs, IP source guard, protected ports, dynamic ARP inspection, virtual LAN access-control lists (VLAN ACLs), and Dynamic Host Configuration Protocol (DHCP) snooping over Cisco Catalyst platforms. With the fast growth of networks, Layer 2 security is even more critical in the LAN to help your network become more reliable, efficient, and secure. Wilson will answer your questions about LAN networks with Cisco Catalyst switches.
Wilson Bonilla is a technical networking trainer at the Learning and Development Department for Cisco Technical Assistance Center located in Costa Rica. Before joining the Training Department, he worked for the Cisco TAC as a customer support engineer focused on LAN Switching for more than two years. While working on LAN switching, Wilson also had roles such as technical leader and trainer, adding to his area of expertise in Cisco Catalyst Layer 2 switching. He has CCNP routing and switching certification and is currently studying to achieve his CCNA certification in data center.
Remember to use the rating system to let Wilson know if you've received an adequate response.
Because of the volume expected during this event, Wilson might not be able to answer every question. Remember that you can continue the conversation in the Network Infrastructure community, subcommunity, LAN, Switching and Routing, shortly after the event. This event lasts through November, 2013. Visit this forum often to view responses to your questions and those of other Cisco Support Community members.

Hello NetNavi.
Check the post above about MacSec for more information and let me know if you need further clarification, if so I will do my best,
In regards to best practices there is a Cisco document; it describes deployments and best practices in every scenario; Supplicants, authenticator, authentication services and other configurations. Please check it out:
http://www.cisco.com/en/US/prod/collateral/iosswrel/ps6537/ps6586/ps6638/deploy_guide_c17-663760.html
In regards to Private VLANS:
What is a Private Vlan?
A private Vlan is a way to isolate hosts within the same Vlan or broadcast domain. So even when you might have devices sharing the same broadcast domain they can be isolated, this isolated is configured based on sub-domains also most often called primary and secondary Vlans.
What is a primary Vlan?
The primary Vlan is representation of the private Vlan, a primary Vlan has one or more secondary Vlans, a switch uses the primary Vlan to present traffic from the secondary Vlans to its neighboring devices.
What is a secondary Vlan?
A secondary Vlan is a sub-domain of the primary Vlan. We could say that the secondary Vlans belongs to the primary. The must be associated to a primary Vlan. There are two types of secondary vlans: Isolated and Community secondary Vlans.
What does it happen to host within a secondary isolated Vlan?
Host within the isolated vlan; can’t communicate to neither other host in the same isoalted vlan nor host in a community vlan.
What does it happen to host within the secondary community Vlan?
Host within the community Vlan can communicate with other host assigned to the same community vlan, but they can’t talk to host in other community vlans.
What are the benefits of implementing private Vlans?
Scalability: The most common scenario is a service provider. Imagine all customers of a service provider connected through DSL, cable modem… it’s very likely that all customers belong to the same broadcast domain, however if that’s the case why is it that I can’t use my neighbor’s printer, or maybe why is it that I can’t access the files he has store in his computer, (security) we are in the same broadcast shouldn’t I be able to at least ping his ip address?. Well that’s because the ISP must guarantee some type of security for their customers, and because put every single customer that they have in a single Vlan is not scalable they use private Vlans.
Examples:
ISP use private vlans to protect from security bridges, Private vlans and isolated Vlans are used to protect personal information for example from one customer to another.
DMZ; Many implementations utilizes private vlans in a DMZ to limt or minimize that risk of a compromised server.
I would like to share this documentation with you for further information and configuration guidelines
http://www.cisco.com/en/US/tech/tk389/tk814/technologies_configuration_example09186a008017acad.shtml#hw
This document explains what Cisco Catalyst switches support Private Vlans.
http://www.cisco.com/en/US/products/hw/switches/ps708/products_tech_note09186a0080094830.shtml
Let me know if you have further questions.
Regards
Wilson B.

Ask the Expert: Basic Introduction and Troubleshooting on Cisco Nexus 7000 NX-OS Virtual Device Context

With Vignesh R. P.
Welcome to the Cisco Support Community Ask the Expert conversation.This is an opportunity to learn and ask questions of Cisco expert Vignesh R. P. about the Cisco® Nexus 7000 Series Switches and support for the Cisco NX-OS Software platform .
The Cisco® Nexus 7000 Series Switches introduce support for the Cisco NX-OS Software platform, a new class of operating system designed for data centers. Based on the Cisco MDS 9000 SAN-OS platform, Cisco NX-OS introduces support for virtual device contexts (VDCs), which allows the switches to be virtualized at the device level. Each configured VDC presents itself as a unique device to connected users within the framework of that physical switch. The VDC runs as a separate logical entity within the switch, maintaining its own unique set of running software processes, having its own configuration, and being managed by a separate administrator.
Vignesh R. P. is a customer support engineer in the Cisco High Touch Technical Support center in Bangalore, India, supporting Cisco's major service provider customers in routing and MPLS technologies. His areas of expertise include routing, switching, and MPLS. Previously at Cisco he worked as a network consulting engineer for enterprise customers. He has been in the networking industry for 8 years and holds CCIE certification in the Routing & Switching and Service Provider tracks.
Remember to use the rating system to let Vignesh know if you have received an adequate response.
Vignesh might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Data Center sub-community discussion forum shortly after the event. This event lasts through through January 18, 2013. Visit this forum often to view responses to your questions and the questions of other community members.

Hi Vignesh
Is there is any limitation to connect a N2K directly to the N7K?
if i have a an F2 card 10G and another F2 card 1G and i want to creat 3 VDC'S
VDC1=DC-Core
VDC2=Aggregation
VDC3=Campus core
do we need to add a link between the different VDC's
thanks

Ask the Expert: Cisco BYOD Wireless Solution: ISE and WLC Integration

With Jacob Ideji, Richard Hamby and Raphael Ohaemenyi
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about the new Identity Solutions Engine (ISE) and Wireless LAN Controller (WLC) hardware/software, integration, features, specifications, client details, or just questions about Cisco's Bring-your-own device (BYOD) solution with cisco Experts Richard Hamby, Jacob Ideji, and Raphael Ohaemenyi. The interest in BYOD (Bring You Own Device) solutions in the enterprise has grown exponentially as guests and company users increasingly desire to use personal devices to access . Cisco BYOD enhances user experience and productivity while providing security, ease-of-administration, and performance. The heart of the Cisco wireless BYOD solution is Identity Solutions Engine (ISE) utilizing the Cisco Unified Wireless portfolio. Starting with ISE v1.1.1MR and WLC (Wireless LAN Controller) code v7.2.110.0 and higher, end-to-end wireless BYOD integration is reality.
Jacob Ideji is the technical team lead in the Cisco authentication, authorization and accounting (AAA) security team in Richardson, Texas. During his four years of experience at Cisco he has worked with Cisco VPN products, Cisco Network Admission Control (NAC) Appliance, Cisco Secure Access Control Server, and Dot1x technology as well as the current Cisco Identity Services Engine. He has a total of more than 12 years experience in the networking industry. Ideji holds CCNA, CCNP, CCSP, CCDA, CCDP, and CISM certifications from Cisco plus other industry certifications.
Richard Hamby works on the Cisco BYOD Plan, Design, Implement (PDI) Help Desk for Borderless Networks, where he is the subject matter expert on wireless, supporting partners in the deployment of Cisco Unified Wireless and Identity Services Engine solutions. Prior to his current position, Hamby was a customer support engineer with the Cisco Technical Assistance Center for 3 years on the authentication, authorization, accounting (AAA) and wireless technology teams.
Raphael Ohaemenyi Raphael Ohaemenyi is a customer support engineer with the authentication, authorization and accounting (AAA) team in the Technical Assistance Center in Richardson, Texas, where he supports Cisco customers in identity management technologies. His areas of expertise include Cisco Access Control Server, Cisco Network Admission Control (NAC) Appliance, Cisco Identity Services Engine, and IEEE 802.1X technologies. He has been at Cisco for more than 2 years and has worked in the networking industry for 8 years. He holds CCNP, CCDP, and CCSP certification.
Remember to use the rating system to let Jacob, Richard and Raphael know if you have received an adequate response.
Jacob, Richard and Raphael might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the wireless mobility sub community forum shortly after the event. This event lasts through Oct 5th, 2012. Visit this forum often to view responses to your questions and the questions of other community members.

OOPS !!
I will repost the whole messaqge with the correct external URL's:
In general, the Trustsec design and deployment guides address the specific support for the various features of the 'whole' Cisco TS (and other security) solution frameworks. And then a drill-down (usually the proper links are embedded) to the specifc feature, and then that feature on a given device. TS 2.1 defines the use of ISE or ACS5 as the policy server, and confiugration examples for the platforms will include and refer to them.
TrustSec Home Page
http://www.cisco.com/en/US/netsol/ns1051/index.html
http://www.cisco.com/en/US/solutions/collateral/ns170/ns896/ns1051/product_bulletin_c25-712066.html
http://www.cisco.com/en/US/prod/collateral/vpndevc/ps5712/ps11637/ps11195/at_a_glance_c45-654884.pdf
I find this page very helpful as a top-level start to what features and capabilities exist per device:
http://www.cisco.com/en/US/solutions/ns170/ns896/ns1051/trustsec_matrix.html
The TS 2.1 Design Guides
http://www.cisco.com/en/US/solutions/ns340/ns414/ns742/ns744/landing_DesignZone_TrustSec.html
DesignZone has some updated docs as well
http://www.cisco.com/en/US/netsol/ns982/networking_solutions_program_home.html#~bng
As the SGT functionality (at this point) is really more of a router/LAN/client solution, the most detailed information will be in the IOS TS guides like :
http://www.cisco.com/en/US/docs/switches/datacenter/sw/6_x/nx-os/security/configuration/guide/b_Cisco_Nexus_7000_NX-OS_Security_Configuration_Guide__Release_6.x.html
http://www.cisco.com/en/US/docs/ios-xml/ios/sec_usr_cts/configuration/xe-3s/asr1000/sec-usr-cts-xe-3s-asr1000-book.html
http://www.cisco.com/en/US/docs/switches/lan/trustsec/configuration/guide/trustsec.html

Ask the Expert: Plan, Design, and Implement Mobile Remote Access, the Cisco Collaboration Edge Architecture

Welcome to the Cisco® Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about planning, designing, and implementing mobile remote access (Cisco Collaboration Edge Architecture) with Cisco subject matter experts Aashish Jolly and Abhijit Anand.
Cisco Collaboration Edge Architecture is an architecture that provides VPN-less access of Cisco Unified Communications resources to Cisco Jabber® users. This discussion is dedicated to addressing questions about design best practices while implementing mobile remote access.
For more information, refer to the Unified Communications Mobile and Remote Access via Cisco VCS deployment guide.
Aashish Jolly is a network consulting engineer who is currently serving as the Cisco Unified Communications consultant for the ExxonMobil Global account. Earlier at Cisco, he was part of the Cisco Technical Assistance Center (TAC), where he helped Cisco partners with installation, configuring, and troubleshooting Cisco Unified Communications products such as Cisco Unified Communications Manager and Manager Express, Cisco Unity® solutions, Cisco Unified Border Element, voice gateways and gatekeepers, and more. He has been associated with Cisco Unified Communications for more than seven years. He holds a bachelor of technology degree as well as Cisco CCIE® Voice (#18500), CCNP® Voice, and CCNA® certifications and VMware VCP5 and Red Hat RHCE certifications.
Abhijit Singh Anand is a network consulting engineer with the Cisco Advanced Services field delivery team in New Delhi. His current role involves designing, implementing, and optimizing large-scale collaboration solutions for enterprise and defense customers. He has also been an engineer at the Cisco TAC. Having worked on multiple technologies including wireless and LAN switching, he has been associated with Cisco Unified Communications technologies since 2006. He holds a master’s degree in computer applications and multiple certifications, including CCIE Voice (#19590), RHCE, and CWSP and CWNP.
Remember to use the rating system to let Aashish and Abhijit know if you have received an adequate response.
Because of the volume expected during this event, our experts might not be able to answer every question. Remember that you can continue the conversation on the Cisco Support Community Collaboration, Voice and Video page, in the Jabber Clients subcommunity, shortly after the event. This event lasts through June 20, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hi Marcelo,
Yes, there are some requirements for certificates in Expressway.
Expressway Core (Exp-C)
- Can be signed by either External or Internal CA
- Better to use a cluster name even if you start with 1 peer in Exp-C cluster. In the future, if more peers are added, changes would be minimal.
- Better to use FQDN of cluster as CN of certificate, this way the traversal zone configuration on Expressway-E won't require any change even if new peers are added to Exp-C cluster.
- If CUCM is mixed mode, include security profile names (in FQDN format) as Subject Alternate Names
- The Chat Node Aliases that are configured on the IM and Presence servers. They will be required only for Unified Communications XMPP federation deployments that intend to use both TLS and group chat. (Note that Unified Communications XMPP federation will be supported in a future Expressway release). The Expressway-C automatically includes the chat node aliases in the CSR, providing it has discovered a set of IM&P servers.
- For TLS b/w CUCM, IM-P & Exp-C
+ If using self-signed certificates on CUCM, IM/P. Load Cisco Tomcat, cup, cup-xmpp certificates from IM-P on Exp-C. Load callmanager, Cisco Tomcat certificates from CUCM on Exp-C.
+ If using Internal CA signed certificates on CUCM, IM/P. Load Root CA certificates on Exp-C.
+ Load CA certificate under tomcat-trust, cup-trust, cup-xmpp-trust on IM-P.
+ Load CA certificate under tomcat-trust, callmanager-trust on CUCM.
Expressway Edge (Exp-E)
- Signed by External CA
- Configured Unified Communications domain as Subject Alternate Name
- If using a cluster, select FQDN of this peer as CN and FQDN of Cluster + this peer as Subject Alternate Name.
- If XMPP federation is being deployed, enter the same Chat Node Aliases as entered in Exp-C.
For more details, please refer to the Certificate Creation Guide for Cisco Expressway x8.1.1
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-1/Cisco-Expressway-Certificate-Creation-and-Use-Deployment-Guide-X8-1.pdf
- Aashish

Ask the Expert: Cisco TelePresence for the Enterprise

Welcome to the Cisco® Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Cisco Telepresence® for the enterprise.
Cisco experts Jaret, Fernando, and Fred will be covering all Cisco TelePresence products. Topics include Cisco TelePresence endpoints and TelePresence infrastructure such as the Cisco TelePresence Video Communication Server (VCS), Cisco Expressway Series, Cisco Unified Communication Manager (CallManager), Cisco TelePresence Servers (MSE 8710, on Virtual Machine, etc.), MCU (MSE 8510, etc.), Cisco TelePresence Management Suite (TMS), and all other Cisco TelePresence related devices.
Jaret Osborne is an 8-year Cisco Advanced Services veteran. In his Advanced Services tour, Jaret has covered all aspects of Cisco Unified Communications and TelePresence products, including both enterprise and service provider verticals. Most recently Jaret has been working with global service providers supporting their Cisco TelePresence as a Service offerings while also incubating new cloud services at Cisco.
Fernando Rivas is a Cisco Advanced Services NCE, starting in the Cisco Technical Assistance Center (TAC), 2007, on the Collaboration Technology Team mastering the Cisco Unified Communication technologies and specialized in call control CUCM,VCS) and conferencing (MeetingPlace, Telepresence). In 2011, he joined Cisco Advanced Services as a member of the Cisco Collaboration team and participated in several Cisco TelePresence and video-related technologies deployments. Currently he is a member of the Video Cloud Technology Team, supporting video exchanges in several and architecting new private video cloud solutions for large enterprises. Fernando holds a routing and switching CCIE® certification (22975).
Fred Mollenkopf is a Cisco Advanced Services Network consulting engineer working at Cisco for the last 7 years. Fred has led some of the largest Cisco Unified Communication and Collaboration deployments done for Cisco customers and partners. Over 15 years’ experience in data networking with a specialization in Cisco Unified Communications in 2004. Currently he is a member of the SP Video Advanced Services Team, supporting SP video exchanges and the Cisco Telepresence solutions. Fred maintains an active CCIE® in Voice (17521).
Remember to use the rating system to let Jaret, Fernando, and Fred know if you have received an adequate response.
Because of the volume expected during this event, Jaret, Fred, and Fernando might not be able to answer every question. Remember that you can continue the conversation in the Collaboration, Voice and Video Community, under the sub-community TelePresence, shortly after the event. This event lasts through August 15, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Tenaro,
Additionally here are the most common login issues. Unfortunately this includes items related to Presence implementation but I commented where we did not use these in our lab setup for CUCM Phone Capabilities only.
Login Issues
Problem:
Jabber Unable to Sign-in Through MRA
Solution
This can be caused by a number of things, a few of which are outlined below.
1. Collaboration Edge SRV record not created and/or port 8443 unreachable
For a jabber client to be able to login successfully using MRA, a specific collaboration edge SRV record must be created and accessible externally. When a jabber client is initially started it will make server DNS SRV queries:
_cisco-uds : this SRV record is used to determine if a CUCM server is available.
_cuplogin : this SRV record is used to determine if an IM&P server is available.
_collab-edge : this SRV record is used to determine if MRA is available.
If the jabber client is started and does not receive an SRV answer for _cisco-uds and _cuplogin, and does receive an answer for _collab-edge then it will use this answer to try to contact the Expressway-E listed in the SRV answer.
The _collab-edge SRV record should point to the FQDN of the Expressway-E using port 8443. If the _collab-edge SRV is not created, or is not externally available, or if it is available, but port 8443 is not reachable, then the jabber client will fail to login.
2.  Unacceptable or No Available Certificate on VCS Expressway
After the jabber client has received an answer for _collab-edge, it will then contact the expressway using TLS over port 8443 to try to retrieve the certificate from the expressway to setup TLS for communication between the jabber client and the expressway.
If the Expressway does not have a valid signed certificate that contains either the FQDN or domain of the Expressway, then this will fail and the jabber client will fail to login.
If this is occurring, the you should use the CSR tool on the Expressway, which will automatically include the FQDN of the expressway as a Subject Alternative Name.
MRA requires secure communication between the Expressway-C and Expressway-E, and between the Expressway-E and external endpoints.
Expressway-C Server Certificate Requirements:
The Chat Node Aliases configured on the IM&P servers. This is required if you are doing XMPP federation. The Expressway-C should automatically include these in the CSR provided that an IM&P server has already been discovered on the Expressway-C.
The names in FQDN format of all Phone Security Profiles in CUCM configured for TLS and used on devices configured for MRA. This allows for secure communication between the CUCM and Expressway-C for the devices using those Phone Security Profiles.
Expressway-E Server Certificate Requirements:
All domains configured for Unified Communications. This includes the domain of the Expressway-E and C, e-mail address domain configured for Jabber, and any presence domains.
The Chat Node Aliases configured on the IM&P servers. This is required if you are doing XMPP federation.
The MRA Deployment guide describes this in greater detail on pages 17-18. (http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-1/Mobile-Remote-Ac...
Note: In our lab for testing Phone Capabilities only, we did not include the Chat Node Aliases in the certificate as we were not using IM&P.
3.  No UDS Servers Found in Edge Config
After the Jabber client successfully establishes a secure connection with the Expressway-E, it will ask for its edge config. This edge config will contain the SRV records for _cuplogin and _cisco-uds. If these SRV records are not returned in the edge config, then the jabber client will not be able to proceed with trying to login.
To fix this, make sure that _cisco-uds and _cuplogin SRV records are created internally and resolvable by the Expressway-C
More information on the DNS SRV records can be found on page 10 of the MRA deployment guide for X8.1.1 (http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-1/Mobile-Remote-Access-via-Expressway-Deployment-Guide-X8-1-1.pdf)
Note: In our lab for testing Phone Capabilities only, we did not include the DNS SRV for _cuplogin.
4.  The Expressway-C logs will indicate the following error: XCP_JABBERD Detail="Unable to connect to host '%IP%', port 7400:(111) Connection refused"
If Expressway-E NIC is incorrectly configured, this can cause the XCP server to not be updated. If the Expressway-E meets the following criteria, then you will likely have this issue:
Using a single NIC
Advanced Networking Option Key is installed
Use Dual Network Interfaces option is set to “Yes”
To correct this problem, change the “Use Dual Network Interfaces” option to “No”
The reason this is a problem is because the Expressway-E will be listening for the XCP session on the wrong network interface, which will cause the connection to fail/timeout. The Expressway-E listens on TCP port 7400 for the XCP session. You can verify this by using the netstat command from the VCS as root.
Note: We used a Dual Network Interface Expressway for testing but were not using XCP, so this was not applicable to us.
5.  VCE-E Server hostname/domain name does not match what is configured in the _collab-edge SRV.
If the Expressway-E Server hostname/domain name does not match what was received in the _collab-edge SRV answer, the jabber client will not be able to communicate to the Expressway-E. The Jabber client uses the xmppEdgeServer/Address element in the get_edge_config response to establish the XMPP connection to the Expressway-E.
This is an example of what the xmppEdgeServer/Address would look like in the get_edge_config response from the Expressway-E to the Jabber client:
<xmppEdgeServer>
<server>
<address>ott-vcse1.vcx.cisco.com</address>
<tlsPort>5222</tlsPort>
</server>
</xmppEdgeServer>
To avoid this, make sure that the _collab-edge SRV record matches the Expressway-E hostname/domain name. Enhancement CSCuo83458 has been filed for this.
Note: This was one of our issues when we first setup. We adjusted our Expressway-E to insure the below:
System > Administration > System Name this was the FQDN
System > DNS > System Host Name was the host portion of the FQDN
System > DNS > Domain Name was the domain portion of the FQDN
System > Clustering > Cluster Name (FQDN for Provisioning) was the FQDN
6. Unable to log into certain IM&P servers. VCS logs say "No realm found for host cups-example.domain.com, check connect auth configuration"
From the Expressway-E, go to Configuration -> Unified Communications -> IM&P Servers. Open each server and click "Save" again. Not sure exactly why this happens.
Note: This was N/A to our test and can be ignored with Phone Capabilities only.
Thanks
Fred

Ask the Expert: Integrating Cisco Identity Service Engine (ISE) 1.2 for BYOD

With Eric Yu and Todd Pula
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about integrating Cisco ISE 1.2 for BYOD with experts Eric Yu and Todd Pula.
Cisco Bring Your Own Device (BYOD) is an end-to-end architecture that orchestrates the integration of Cisco's mobile and security architectures to various third-party components. The session takes a deep dive into the available tools and methodologies for troubleshooting the Cisco BYOD solution to identify root causes for problems that stem from mobile device manager integration, Microsoft Active Directory and certificate authority services, and Cisco Enterprise Mobility integration to the Cisco Identity Services Engine (ISE).
Todd and Eric recently delivered a technical workshop that helps network designers and network engineers understand integration of the various Cisco BYOD components by taking a deep dive to analyze best practice configurations and time-saving troubleshooting methodologies. The content consisted of common troubleshooting scenarios in which TAC engineers help customers address operational challenges as seen in real Cisco BYOD deployments.
Eric Yu is a technical leader at Cisco responsible for supporting our leading-edge borderless network solutions. He has 10 years of experience in the telecommunications industry designing data and voice networks. Previous to his current role, he worked as a network consulting engineer for Cisco Advance Services, responsible for designing and implementing Cisco Unified Communications for Fortune 500 enterprises. Before joining Cisco, he worked at Verizon Business as an integration engineer responsible for developing a managed services solution for Cisco Unified Communications. Eric holds CCIE certification in routing and switching no. 14590 and has two patents pending related to Cisco's medianet.
Todd Pula is a member of the TAC Security and NMS Technical Leadership team supporting the ISE and intrusion prevention system (IPS) product lines. Todd has 15 years of experience in the networking and information security industries, with 6 years of experience working in Cisco's TAC organization. Previous to his current role, Todd was a TAC team lead providing focused technical support on Cisco's wide array of VPN products. Before joining Cisco, he worked at Stanley Black & Decker as a network engineer responsible for the design, configuration, and support of an expansive global network infrastructure. Todd holds his CCIE in routing and switching no. 19383 and an MS degree in IT from Capella University.
Remember to use the rating system to let Eric and Todd know if you have received an adequate response.
Because of the volume expected during this event, Eric and Todd might not be able to answer every question. Remember that you can continue the conversation in the Security community, subcommunity AAA, Identity and NAC, shortly after the event. This event lasts through November 15, 2013. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hi Antonio,
Many great questions to start this series. For the situation that you are observing with your FlexConnect configuration, is the problem 100% reproducible or is it intermittent? Does the problem happen for one WLAN but not another? As it stands today, the CoA-Ack needs to be initiated by the management interface. This limitation is documented in bug CSCuj42870. I have provided a link for your reference below. If the problem happens 100% of the time, the two configuration areas that I would check first include:
On the WLC, navigate to Security > RADIUS > Authentication. Click on the server index number for the associated ISE node. On the edit screen, verify that the Support for RFC 3576 option is enabled.
On the WLC, navigate to the WLANs tab and click on the WLAN ID for the WLAN in question. On the edit screen, navigate to Security > AAA and make sure the Radius Server Overwrite interface is unchecked. When this option is checked, the WLC will attemp to send client authentication requests and the CoA-Ack/Nak via the dynamic interface assigned to the WLAN vs. the management interface. Because of the below referenced bug, all RADIUS packets except the CoA-Ack/Nak will actually be transmitted via the dynamic interface. As a general rule of thumb, if using the Radius NAC option on a WLAN, you should not configure the Radius Server Overwrite interface feature.
Bug Info: https://tools.cisco.com/bugsearch/bug/CSCuj42870
For your second question, you raise a very valid point which I am going to turn into a documentation enhancement request. We don't currently have a document that lists the possible supplicant provisioning wizard errors that may be encountered. Please feel free to post specific errors that you have questions about in this chat and we will try to get you answers. For most Android devices, the wizard log file can be found at /sdcards/downloads/spw.log.
As for product roadmap questions, we won't be able to discuss this here due to NDA. Both are popular asks from the field so it will be interesting to see what the product marketing team comes up with for the next iterration of ISE.
Related Info:
Wireless BYOD for FlexConnect Deployment Guide

Ask the Expert: ISE 1.2: Configuration and Deployment with Cisco expert Craig Hyps

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about how to deploy and configure Cisco Identity Services Engine (ISE) Version 1.2 and to understand the features and enhanced troubleshooting options available in this version, with Cisco expert Craig Hyps.
October 27, 2014 through November 7, 2014.
The Cisco Identity Services Engine (ISE) helps IT professionals meet enterprise mobility challenges and secure the evolving network across the entire attack continuum. Cisco ISE is a security policy management platform that identifies users and devices using RADIUS, 802.1X, MAB, and Web Authentication methods and automates secure access controls such as ACLs, VLAN assignment, and Security Group Tags (SGTs) to enforce role-based access to networks and network resources. Cisco ISE delivers superior user and device visibility through profiling, posture and mobile device management (MDM) compliance validation, and it shares vital contextual data with integrated ecosystem partner solutions using Cisco Platform Exchange Grid (pxGrid) technology to accelerate the identification, mitigation, and remediation of threats.
Craig Hyps is a senior Technical Marketing Engineer for Cisco's Security Business Group with over 25 years networking and security experience. Craig is defining Cisco's next generation Identity Services Engine, ISE, and concurrently serves as the Product Owner for ISE Performance and Scale focused on the requirements of the largest ISE deployments.
Previously Craig has held senior positions as a customer Consulting Engineer, Systems Engineer and product trainer. He joined Cisco in 1997 and has extensive experience with Cisco's security portfolio. Craig holds a Bachelor's degree from Dartmouth College and certifications that include CISSP, CCSP, and CCSI.
Remember to use the rating system to let Craig know if you have received an adequate response.
Because of the volume expected during this event, Ali might not be able to answer each question. Remember that you can continue the conversation on the Security community, sub-community shortly after the event. This event lasts through November 7, 2014. Visit this forum often to view responses to your questions and the questions of other community members.
(Comments are now closed)

1. Without more specifics it is hard to determine actual issue. It may be possible that if configured in same subnet that asymmetric traffic caused connections to fail. A key enhancement in ISE 1.3 is to make sure traffic received on a given interface is sent out same interface.
2. Common use cases for using different interfaces include separation of management traffic from user traffic such as web portal access or to support dedicated profiling interfaces. For example, you may want employees to use a different interface for sponsor portal access. For profiling, you may want to use a specific interface for HTTP SPAN traffic or possibly configure IP Anycast to simplify reception and redundancy of DHCP IP Helper traffic. Another use case is simple NIC redundancy.
a. Management traffic is restricted to eth0, but standalone node will also have PSN persona so above use cases can apply for interfaces eth1-eth3.
b. For dedicated PAN / MnT nodes it usually does not make sense to configure multiple interfaces although ISE 1.3 does add support for SNMP on multiple interfaces if needed to separate out. It may also be possible to support NIC redundancy but I need to do some more testing to verify.
For PSNs, NIC redundancy for RADIUS as well as the other use cases for separate profiling and portal services apply.
Regarding Supplicant Provisioning issue, the flows are the same whether wireless or wired. The same identity stores are supported as well. The key difference is that wireless users are directed to a specific auth method based on WLAN configuration and Cisco wired switches allow multiple auth methods to be supported on same port.
If RADIUS Proxy is required to forward requests to a foreign RADIUS server, then decision must be made based on basic RADIUS attributes or things like NDG. ISE does not terminate the authentication requests and that is handled by foreign server. ISE does support advanced relay functions such as attribute manipulation, but recommend review with requirements with local Cisco or partner security SE if trying to implement provisioning for users authenticated via proxy. Proxy is handled at Authentication Policy level. CWA and Guest Flow is handled in Authorization Policy. If need to authenticate a CWA user via external RADIUS, then need to use RADIUS Token Server, not RADIUS Proxy.
A typical flow for a wired user without 802.1X configured would be to hit default policy for CWA. Based on successful CWA auth, CoA is triggered and user can then match a policy rule based on guest flow and CWA user identity (AD or non-AD) and returned an authorization for NSP.
Regarding AD multi-domain support...
Under ISE 1.2, if need to authenticate users across different forests or domains, then mutual trusts must exist, or you can use multiple LDAP server definitions if the EAP protocol supports LDAP. RADIUS Proxy is another option to have some users authenticated to different AD domains via foreign RADIUS server.
Under ISE 1.3, we have completely re-architected our AD connector and support multiple AD Forests and Domains with or without mutual trusts.
When you mention the use of RADIUS proxy, it is not clear whether you are referring to ISE as the proxy or another RADIUS server proxying to ISE. If you had multiple ISE deployments, then a separate RADIUS Server like ACS could proxy requests to different ISE 1.2 deployments, each with their own separate AD domain connection. If ISE is the proxy, then you could have some requests being authenticated against locally joined AD domain while others are sent to a foreign RADIUS server which may have one or more AD domain connections.
In summary, if the key requirement is ability to join multiple AD domains without mutual trust, then very likely ISE 1.3 is the solution. Your configuration seems to be a bit involved and I do not want to provide design guidance on a paper napkin, so recommend consult with local ATP Security SE to review overall requirements, topology, AD structure, and RADIUS servers that require integration.
Regards,
Craig

Ask the Expert: Cisco Unified Contact Center Express (UCCX) Version 10.0 - Upgrade, Migration, and New Features Overview

With Abhiram Kramadhati
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about the upgrade, migration methods, and new features of the latest released Version 10.0 of Cisco Unified Contact Center Express (UCCX) with Cisco expert Abhiram Kramadhati.
Abhiram will address the following on the latest release of Cisco UCCX Version 10.0:
Installation
Upgrade from previous versions - both Linux and Windows
Migration from MCS to Cisco UCS environment - Different methods and best practices
New features - Overview and limitations
This discussion will center on install and upgrade best practices, changes in hardware support, and migration methods from MCS to Cisco UCS. He can also briefly discuss the new features introduced in 10.0. The discussion focuses the latest versions, but queries about general Cisco UCCX topics can be addressed too if time allows.
Abhiram Kramadhati is an engineer with the Contact Center Backbone group. He has been working with Cisco UCCX since he joined Cisco. During two years at Cisco, he has built his expertise around Cisco UCCX telephony applications, Java Telephony API (JTAPI) integration, Cisco UCCX system behavior, LDAP components, and Cisco UCCX as IP interactive voice response in Unified Contact Center Enterprise (UCCE) environments. He also works on other technologies, including Unified Communications Manager and UCCE. He has been involved in many technical escalations in the Asia Pacific region. Abhiram also holds a CCIE in voice (40065).
For more details about this topic, refer to the recently published Tech-Talk Video and Blog.
Remember to use the rating system to let Abhiram know if you have received an adequate response.
Abhiram might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation in the Voice, Video, and Collaboration community, sub-community, Contact Center discussion forum shortly after the event. This event lasts through January 31, 2014. Visit this forum often to view responses to your questions and the questions of other community members.

Hi Anurag,
Thanks for your questions.
1:Is there change in DB architecture as CUIC is the only option as compared to previous linux version UCCX ?
I assume this is from the tables regarding historical data. The database schema essentially remains the same since UCCX 9.0 had CUIC too and we had a seperate DB Space for CUIC and we still continue with that. The traditional historical tables remain and the replication process remains the same too.
2:Is there any version change for Linux OS used as VOS,
The Linux version is Red Hat Linux 5. To be precise:
[root@uccx10pub /]# cat etc/redhat-release
Red Hat Enterprise Linux Server release 5.7 (Tikanga)
3:Is there any API architecture change in UCCX 10 from previous releases ?
I can answer this more of an overview. The only enhancement in the API side is the introduction of REST API step in the script editor. You can now make REST calls from the script and this ofcourse opens up a whole new world of possiblities.
4:Since from UCCX 10 , we can only use either CAD or Finnesse at one time, whats the impact of changing this after some time in production, let say , i used CAD for 2 months and then i decided to move to Finesse, whats the impact ? or is it a smooth change as switching CUIC and HRC in previoius release ?
For the scenario you mentioned, there is absolutely no problem. The point to note is that the Finesse services are activated/deactivated but the CAD desktop services are ALWAYS running. The only condition to keep in mind is that you can use ONLY ONE type of agent desktop at any time. Also if Finesse is not used and CAD operations are used extensively, it is advisable to shutdown the Finesse service.
5:Is 3rd Party UCS hardware supported by UCCX 10 instead of using Cisco manufactured UCS , can i use HP hardware for Virtualisation ?
Yes, it can be used. This is something called as "Third party specs based specification". The most important things seen for compatibility are:
Inter CPU Model
It it is on thVMWare Hardware Compatibilty List
You can get more information about this on the "Can I use this server?" section of UC Virtualized Hardware page:
http://docwiki.cisco.com/wiki/UC_Virtualization_Supported_Hardware#.22Can_I_use_this_server.3F.22
6:Is Host name change supported?
Yes, the hostname change is supported. The prcocedure is documented in the UCCX 10.0 Administration Guide:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_0/configuration/guide/UCCX_BK_W1AF9DDD_00_uccx-admin-guide-10.0.pdf (Pg 168)
Cheers,
Abhiram Kramadhati

Ask the Experts: Single Sign-On with Cisco WebEx Meetings Server, Internet Reverse Proxy, and Enterprise License Manager Solutions

With Arun Kumar
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Single Sign-On (SSO) with Cisco WebEx Meetings Server (Cisco WMS), Internet Reverse Proxy (IRP), and Enterprise License Manager (ELM) solutions.
SSO standards such as Security Assertion Markup Language (SAML) 2.0 provide secure mechanisms for passing credentials and related information between different websites that have their own authorization and authentication systems. SSO enables simplified user authentication and management.
IRP provides public access, enabling users to host or attend meetings from the Internet and mobile devices. Although IRP is optional, Cisco encourages its use because it provides a better user experience for your mobile workforce.
Example question topics include:
SSO profiles and SAML 2.0 Identity providers (IdPs) supported in Cisco WMS
Basic configuration of IdPs
Interaction between IdPs and Cisco WMS
Difference between the cloud client implementation and Cisco WMS
Meeting access behavior in a split-horizon network topology with SSO
How to enable public access to Cisco WMS
Cisco WMS ELM operations
Cisco WMS ELM compared to other unified communications ELM or standalone ELM and compatibility/inoperability between them
Arun Kumar is a team lead in the San Jose Conferencing Technical Assistance Center. He has over eight years of experience in conferencing technology and specializes in Cisco Unified Meeting Place Express and Cisco WebEx Meeting Server. He joined Cisco in 2010 as an escalation engineer for the Cisco Telepresence group. Before joining Cisco he worked for the UK's third-largest internet service provider Supanet on VoIP technology and the *Nix domain. Kumar holds a master of science degree in computer science from Sikkim Manipal University in India, and he holds CCIE (Voice) and VMware Certified Professional certifications.
Remember to use the rating system to let Arun know if you have received an adequate response.
Arun might not be able to answer each question because of the volume expected during this event. Remember that you can continue the conversation on the Collaboration, Voice, and Video community Other Subjects subcommunity shortly after the event. This event lasts through Monday May 17, 2013. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hello Mobile Service,
CWMS and Jabber integrations:
http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_1/JABW_BK_E4CC9599_00_environment-configuration-guide_chapter_01.html#JABW_TK_SF2ED5E1_00
In above link start from section: Set Up Cisco WebEx Meetings Server on Cisco Unified Presence
then move to section: Add Cisco WebEx Meetings Server to a Profile
Once done, move to section: Specify Conferencing Credentials in the Client side. You will see above server already listed there, just go ahead and enter your username and password (pleae make sure this user already exists on your CWMS) and accept any certificate/s if presented. Jabber Integration is done and you can start testing the same.
Attached CWMS - AFDS integration doc.
Please let me know if any furhter question.
Thanks, Arun

Ask the Expert: BYOD with Identity Services Engine with Cisco Expert Bern

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Identity Services Engine (ISE) and its various use scenarios and integrations such as BYOD, Active Directory, profiling, posture and radius authentication with Cisco subject matter expert Bernardo Gaspar.
Bernardo Gaspar is Customer Support Engineer at the Technical Assistance Center at Cisco Europe especialized in wireless and authentication, authorization, and accounting (AAA). He has been troubleshooting wireless networks, wireless management tools, and security products, including Cisco Secure Access Control Server, NAC and Identity Services Engine as part of the escalation TAC team since 2007. He also focuses on filing technical and documentation bugs. Bernardo Gaspar holds a degree from the University of Porto.
Remember to use the rating system to let Bernardo know if you have received an adequate response.
Bernardo might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Security sub-community, AAA, Identity and NAC discussion forum shortly after the event.
This event last through Friday July 12, 2013. Visit the community often to view responses to youe questions of other community members.
Posted by WebUser Krishnakant Dixit from Cisco Support Community App

Feedback will be highly appreciated
Posted by WebUser Krishnakant Dixit from Cisco Support Community App

Ask the Expert: Introduction to Cisco Adaptive Security Appliance (ASA) version 9.x (Context Aware Security and VPN Features)

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