Error creating AIR file: Unable to build a valid certificate chain for the signer.

Hi, My boss got a certificate from Thawte, and I'm getting this error message when building my AIR app.
Error creating AIR file: Unable to build a valid certificate chain for the signer.
I'm on windows XP.
thanks,
steve

To manage your code signing certificate, please see
http://www.adobe.com/devnet/air/articles/signing_air_applications_print.html
The error you are seeing is typically caused by exporting a cert without the trust chain. On Windows, in IE, you can manage your keystore by going to
Internet Options > Content > Certificates
When you export the certificate needed for signing your app, be sure to check “Include all certificates in the certificate path, if possible”.

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Error message generating Adobe Air output Unable to build a valid certificate chain for the signer

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Hi,
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Ok, I am making progress here.
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Log :- Beginning post-processing of request 145458120 on node BETSYN0DB1 at 22-DEC-2011 05:28:26.
Post-processing of request 145458120 failed at 22-DEC-2011 05:28:28 with the error message: One or more post-processing actions failed. Consult the OPP service log for details
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[12/23/11 4:28:10 AM] [1213640:RT145480622] Completed post-processing actions for request 145480622.
[12/23/11 5:16:01 AM] [OPPServiceThread1] Post-processing request 145481427.
[12/23/11 5:49:30 AM] [OPPServiceThread1] Post-processing request 145481923.
[12/23/11 5:49:30 AM] [1213640:RT145481923] Executing post-processing actions for request 145481923.
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Error creating AIR file: Unable to build a valid certificate chain for the signer.

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