Full screen view in PSE 10 crashes under both W7 32 and W7 64

Hello
I am testing PSE 10 (I have PSE 6) and have installed PSE 10 under both WIndows 7 64 bit and WIndows 7 32 bit.  Both installations are fully updated.  The hardware is the same for all three of my regular XP (PSE 6) and these PSE 10 installs.  The catalogs and images are on a separate large drive (one directory set for PSE 10, one directory set for PSE 6).
I have found that PSE 10 crashes after a period of time when showing images in full screen mode (the slide show mode).  It is hard to say how long it will take, but somwhere around after diplaying 100-200 images PSE 10 crashes.  Worst case was after about the fourth (it might even have been the second).  Sound is 'none', captions are disabled, update rate is 2 seconds.
I have put PSE 6 on the W7 32 bit install and it runs perfectly.  (I am only using the PSE 10 organizer, I haven't tried the editor in any dpeth as yet).  PSE 6 ran for hours in slide show mode with not a hitch.
I have rebuilt and optimized the catalog (but the PSE 10 Organizer will run without trouble for hours if I am not in full screen slide show mode), so I don't think the catalog is damaged.
I have switched off all those background features (from the preferences).  I have run in XP compatibility mode.
This is a fresh W7 install and has no problems reported in it (AV etc).  There are no disk errors for example.  The PC has 8GB RAM (~3.6 available under W7 32 bit).  There is a lot of free space on both the C: drive and the data drive (100s of GB).
The Microsoft support for the crash is 'no support available' from the event viewer (or the W7 system health report accessed from the control panel).
Google search on the crash shows no useful light either, basically the Organizer just crashes.
Neither Adobe's search or a Google search on the forum seem to find a suitable similar experience.
All images are jpegs and are roughly the same size, very approximatly 4MB each.
Any other suggestions I can try?

I’ve found a work-round.
This is embarrassing (for Adobe), as the work-round is to set the CPU affinity to single cpu mode. With that PSE 10 has been running in slide show mode for 3 hours now.  Looking good!
On a temporary basis, from the task manager, show the ‘processes’ tab, right click on the PhotoshopElementsOrganizer.exe *32 process, choose ‘Set Affinity …’ unselect ‘All’ and select (check) any one CPU.  (Under W7 32 bit I guess you won’t get the *32)
For a more permanent fix, using the start command with the affinity option is needed.  This is not compatible with the PSE 10 launcher though, if you use the launcher you will need to set the affinity as shown above.
To use the start command, from a command prompt type start /? for the syntax..
Try a google search of  “how to set the processor affinity” for further advice.
Now, should Adobe be reading this thread I have some advice for them:
“It is NOT POSSIBLE to conduct a reliability test of a program using a virtualized environment”.
I made the error of assuming that after the PSE 6 fiasco in a multi-cpu environment Adobe would not make the same mistake again.  Well, they have.  Perhaps this time they will conduct a root cause analysis of what they are doing wrong with their test plans and FIX IT, because I object to doing their testing for them, again.

Similar Messages

  • Full-screen view in PSE 12?

    When I am editing a photograph in PSE 12, I would like to be able to expand the photo I'm working on periodically while I'm working on it, such that I can see, full screen, what the actual results of my manipulations in the picture will be. I can't find any way to [easily] get Photoshop Elements 12 to go to a full-screen view (and then to go right back into the working, image-adjusting views to continue with the various processings).  Any way to do this right within PSE 12, without leaving PSE to look at the emerging image in another program??
    Thank you for any assistance,
    Peter
    Boise, Idaho

    Thank you, R_Kelly!
    I'm using Windows 7 (on PC), so I *can* do the procedure you described (and have tried it just now)...
    I do like this "floating window" setting, for several reasons, and think it will be quite useful, so I thank you very much for your reply!
    But... While doing this does indeed eliminate the outside-the-image clutter and therefore makes the image-in-progress somewhat easier to assess, it doesn't really do anything to make the image fill the entire monitor screen (as I can easily do with most other photo viewers).  I'm getting the feeling that an entire-screen image isn't doable in PSE 12 at all (why the heck wouldn't they put that in??), so probably doing the floating-window-maximized thing is about as close as I'm going to get to what I really want to do.  Better than nothing, I suppose, but I really don't understand why they (Adobe) would leave out such an obviously useful/important option.
    Thank you, though.  Did learn something I know will be helpful~~ 

  • 'Full Screen' view picture breaking up or pixelating? Any suggestions as to why this may be happening?

    When switching to 'Full Screen' view I'm finding the picture breaks up and/or pixelates? Any suggestions as to why this may be happening?

    Tony,
    The images are are all in the range 8-14 mpixels. File sizes are ca. 5MB and ca.12MB for RAW images. I'm not sure whether RAW images are giving this break-up of the Full Screen view or purely JPEGs. I will look into this when the problem recurrs.
    I'm certain the problem is not occurring due to zooming, but is apparent with normal, but edited images when I switch to Full Screen. It is an intermittent problem. When it occurrs shutting down A3 and restarting does not seem to resolve the problem, but I believe rebooting my iMac does - at least for a while.
    As a relatively new user I'm afraid I don't really follow your Point 2. In A3 Preferences, the Previews are set to "half size". Are the Master Images not just the unedited version of the photo in Split View that I am looking to view in Full Screen?
    Certainly, if/when this problem recurrs I will try pressing M in Split View, and then viewing the Master Image in Full Screen to see if the problem disappears. However, I don't really want to view the original image, but the edited image.
    Apologies if my responses are rather simplistic, but any further suggestions would be welcome
    Alan

  • Why do some videos opened/played from Safari only open to about a 2" square. Can't get a full screen view?

    Why do some videos opened/played from Safari only open to about a 2" square. Can't get a full screen view? I have Safari 5.0.6 and QuickTime Player 7.7. Thanks

    Hi, Daryl -
    If you moved the G4 around to make room for the new machine, that could have jarred the processor loose. It's not unusual for that to happen to an older machine, though it usually happens to RAM or cables, not to the processor.
    Years of heating and cooling can loosen a connection and cause some oxidation of the contacts; subsequent moving of the machine, coupled with just a bit of thumping or torquing of the chassis, can cause the connection to fail. Reseating the connection not only makes it secure again, it usually wipes the oxidation off of the contacts.

  • Photoshop Elements 11 Organizer: Full screen view of lower quality than with PSE 10 and before?!

    Upgrading from PSE 10 to 11, I noticed that when I watch my images with the organizer in PSE 11 in full screen view mode (F11), while the images load faster, they are shown in a lower quality than in PSE 10 or any other version of PSE that I owned before. In PSE 11, after the initial viewing in full screen (in the "fit screen" mode), when I click with the mouse on an image to display the "100%" view, there is a delay and the program says "Loading...", after which the 100% view in the full screen mode appears. When I then click another time with the mouse on the image to get back to "fit screen" mode, I get an image of better quality than during the initial view!
    So it seems like the program first gives a faster, but lower quality view of the image in full screen mode, and only after the user requests a 100% view, it actually loads the image with full detail, which is then preserved when going back to the "fit screen" view. This is a serious issue for me, because I also use PSE organizer to present my pictures to other people, and I don't want to show them some lower quality versions of my images, but the full quality ones, without having to first choose "100% view" and then go back to "fit screen".
    How can I make the PSE 11 organizer give me a full-quality full screen image right away, as this used to be the case in PSE10 and before?
    (I have both versions, PSE 11 and PSE 10, now on the same computer and tested this to confirm that the PSE 11 initial full screen view is of lower quality than the PSE 10 one. Also in PSE 10, there is practically no delay for displaying the "100%" view afterwards, indicating that the image was loaded with full detail right away.)

    - Update:
    * Adobe's senior support level has replied to me about this issue as follows:
    "Thank you for contacting Adobe.
    When you press the F11 button, Organizer 11 uses the Bicubic
    interpolation mainly because it is less processor intensive compared to
    Bicubic Sharper, and it helps to create the preview on the fly, rather
    than based on the thumbnail cache.
    When you zoom out from the 100% view, Elements Organizer uses Bicubic
    Sharper. This is because Bicubic Sharper is used for image reduction, so
    if the 100% view is larger than the available screen space, it will need
    to shrink. The Bicubic Sharper images may look more crisp however, Like
    any sharpening algorithm, Bicubic Sharper introduces halos and
    edge-enhancement artifacts. Those halos are typically slight, but any
    further sharpening (which you'll need when preparing an image for print,
    for example) will exaggerate them.This is expected behavior. The
    Organizer isn't great for determining exact quality, I recommend you to
    use Elements Editor for this purpose.
    Thank you,
    Bobby Johnson,
    Adobe Technical Support."
    * My reply on this to Adobe is:
    "Hello Bobby,
    thank you for your reply. Now at least we are talking about the same thing.
    Why I am wondering about the choice to use the "Bicubic" algorithm when pressing F11 in PSE 11 is that all previous versions of PSE that I owned (which spans from PSE 6 to PSE 10) did use the "Bicubic Sharper" algorithm right away when pressing F11. So apparently Adobe didn't worry about processor intensity of this algorithm then, and computers are getting all the time more powerful.
    It is true that in some situations, the "Bicubic Sharper" algorithm may introduce halos and edge-enhancement artifacts, as you write. On the other hand, especially on smaller resolution screens, the results of the "Bicubic Sharper" algorithm may look more crisp and lively, while the ones of the "Bicubic" algorithm may look more flat and lack fine detail. This is not only my personal opinion, but as I have brought up this topic in several forums, I can see that I am not alone here.
    So assuming that the question about preferring "Bicubic Sharper" or "Bicubic" as a default algorithm when pressing F11 is partly a matter of taste, and partly a matter of the hardware the user has available, why can Abobe not give the user an option to choose which one he/she would prefer? For instance, F11 gives full screen view with "Bicubic" applied, and CTRL+F11 with "Bicubic sharper"? Or make this an option in the preferences?
    As I am using the PSE organizer also to present pictures to other people (and I know many people who use it that way too), I would like to show them my pictures as sharp and detail-rich as possible. Therefore, I would highly appreciate an option as described above to be implemented in the PSE 11 organizer via an update. It should be fairly easy from a programming point of view, since both algorithms are already contained in the program anyway."
    * If you support this suggestion of mine as stated above, please also contact Adobe accordingly! The more support requests they get for this, the more likely it is that they will implement this update! You may mention my case number 0184046323 for reference.

  • Colors different in full screen view

    I could as well post this under "Mac OS X", but I think here in the Aperture forum it is more likely to get help.
    I have the following problem: when viewing images in full screen mode, their colors are different than in the normal windows mode. The difference is not subtle, but severe. For example blue skies have a lot more red and appear much more saturated.
    While trying to narrow down this problem I found out the following (and here it starts to get really strange): I exported one image as a JPEG to the desktop to see what the colors would be. The thumbnail then had the oversaturated colors of the full screen view in Aperture. When clicking on it, Preview showed the correct colors with a normal blue sky. When switching to slideshow mode in Preview, again the oversaturated colors from Aperture full screen came up.
    When I disconnect my 23" Cinema Display, the full screen view of Preview shows the same colors on my PB like in window mode. So I believe it has something to do with my 23" CD.
    Can anybody come up with a good explanation for this behaviour? Could this be some kind of a profile problem?
    Any help appreciated
    PB G4/1.5   Mac OS X (10.4.6)   Aperture 1.1.1

    I read Zausel's post that referred to the Colorsync Utility. Under the Devices tab I was able to see both my monitors and confirm they were both assigned the proper profile (they were). There is an option to "Make Default Display" in this utility. I noticed it was defaulting to the Color LCD of the MacBook Pro. I had already set my 23" to my main screen in the display control panel by dragging the menu bar to the big screen in the layout tab. I selected the 23" screen in Colorsync Utility and selected it as the "Make Default Display". Now my full screen previews are accurate. Aperture must use the display profile for normal view screens, thumbnails, light table, but change to the default display profile when it does full screen. (previously, it was using the profile for the 15" MBPro screen for full screen views; thus the inaccurate color) Now everything is in sync and my color looks good on the big display in both normal view and in full screen. Hope this helps someone else.
    Ben
    MacBook Pro 15   Mac OS X (10.4.6)   2 GB Ram
    MacBook Pro 15   Mac OS X (10.4.6)   2 GB Ram
    MacBook Pro 15   Mac OS X (10.4.6)   2 GB Ram

  • Levels, full-screen view, File Move

    I'm coming from PSE7 and want to update due to lack of raw support for a new camera.  I'm currently trying out LR4 (as well as PSE10) and hope to found out how (or, whether it's possible) to do some things I've used a lot in PSE:
    - Auto-Levels / Auto-Color / Auto-contrast?  (I tried Auto Tone; in my limited experience it works brilliantly maybe 1 out of 5 times, and makes an overexposed mess of the rest. :-)
    - File Move?  I'm used to using Folder View in PSE to select and move pictures from a single import folder to chronological & subject-based folders in the library. (My library isn't keyworded; I got started using a chrono folder structure and it's worked fine for me.)
    - Full screen view?  What I've found so far: switch to Loupe view, "F" to maximize the LR window, Shift-Tab to hide all the GUI surrounding the image, "T" to make the grey toolbar below the image vanish - 3 steps and still there's ~3/8 inch black space on at least 2 sides of the picture. (Impromptu Slideshow is no better).  Conversely, in PSE you just hit F11 and it switches to a fitted view where the image truly fills the screen in at least one direction.  Is there really no way to do this in LR?
    I'm really impressed with the editing capability but the fullscreen view issue might is frustrating, possibly a dealbreaker for me. (OTOH PSE10 has crippling performance in Folder View, so I have a tough choice...)
    Or am I perhaps missing something, and these functions are here in LR?  Thanks!
    -steve

    My novice impression persists - I feel that LR is like a great sportscar, but with the random missing bolt in say, the steering or shift mechanism...
    I came from PSE to Lightroom myself. Of course, there is a learning curve, you and I both wanted everything to be as identical as possible between the two programs, as they both were made by Adobe. But the programs aren't identical, they are quite different. And while I can see how there are features in PSE that might help in LR, I would never go back. I accept that LR won't fill my screen, and that's ok with me. I accept that there is no auto-fix in LR, and that's ok with me too, because I think (based on my experience) I can produce a better photo than any "auto" can do.
    Regarding auto-fix ... many people create presets for specific situations. For example, if you are shooting photos in a studio and in general you'd like a little more contrast and make the color temperature a little more yellow, you can set up the preset to do that so you never have to. Similarly, in my case, I shoot a lot of old buildings and landscapes, and my photos always need more contrast, a little vibrance, some sharpness, a little color adjustment, a certain camera profile and a partridge in a pear tree, so I have a preset to do that. It's not auto fix, its actually quite different, but it leaves me with many fine photos that need little else. As I said, its different, but it is useful in its own way.
    Since you use the analogy to a car "random missing bolt in say the steering of shift mechanism", I will use one as well. Not keywording your photos seems to me like buying a Porsche, and then choosing to never go beyond 2nd gear. You are missing a huge amount of the power of the Library Module.

  • IPhoto 11 window won't open, only have full screen view

    After I upgraded, the iphoto window would not come up. The menu bar at the top is active, and I am able to access my photos from Full Screen View. But when I toggle back, and close full screen, everything closes...
    Any suggestions?
    Thank you!

    Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
    What's the plist file?
    For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.

  • Want an option to having a REAL full-screen view when in writing mode in Word (as there was in 2003)

    For the present Word version (365) I have not found a way to be able to use the entire/total/really full screen estate when using writing mode in Word. (Perhaps there is a way, not discovered by me yet?) But what I want both in Word 365 and foremost in the
    next iteration of Word, is the option to choose - when in writing/editing mode - the entire screen real estate, with NO columns on each side of the screen and with NO Ribbon or other stuff on top and nothing at the bottom of the screen either. 
    This must be possible to establish as an option?! 
    The Word 2003 had such a feature, but it (completely?) disappeared as an option from 2007 and later, as far as I can see, and this lack of being able to choose using a totally blank screen, from bezel to bezel, with no other things than what you write on
    it, is for me and many other writers, who often also use a machine with a rather small screen, a significant missing feature! 
    As I see it, the real estate that is "given away" to give space to the two vertical columns (to give a for me the unnessary and unwanted "impression/illusion" of having to deal with a sheet of paper placed on the middle of the screen),
    this real estate should instead be used as a typing "place". In other words: Many writers and others would really like to be able to use ALL the screen from left to right and from top to bottom to be filled with letters and words! 
    Can and will this technically be done? So that we again (as in 2003) can be given the option to choose (real) full-screen view? 
    I would really like to get some positive feedback from developers and decision makers in the Word developer team at Microsoft about the possibility of re-establishing this now seemingly missing option. 

    Hi,
    Thank you for your feedback.
    As far as I know, this is currently not available in Office 2013. We are sorry that at this time we are not able to edit documents in a full screen mode that "with NO columns on each side of the screen and with NO Ribbon or other stuff on top and
    nothing at the bottom of the screen either. "
    We have passed this information to the product group for consideration for a future product or update.
    Please be assured that our developers strive to capture Microsoft users' ideas and are working hard to create a more powerful and easy-to-use product.
    Thanks for your understanding.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Aperture viewer issues after full screen view - in Browser, Split View and Viewer modes

    2012 MacBook Air, Mac OS 10.8.2, Aperture 3.4.3. Everything is up to date and, as usual, has been working just fine since the last update a few weeks ago. Full screen view never caused any issues... until today.
    I tried quitting and restarting Aperture. Using another Aperture library. Quitting everything and restarting my MBA... same behavior.
    I went into the full screen view, edited a photo and got out of the full screen view to export it.
    All of the sudden, only one line of thumbnails was showing up in my Broswer view (out of 380 pictures in that project). Looking closely at it, it seems like the Aperture now thinks that the desktop area it has to work with (the dark gray area where the thumbnails are) is larger than the aperture window because a part of photo is showing up cut off at the right edge and no slider at the bottom:
    (note: at the bottom it says 380 items displayed)
    Going back to full screen view, everything looks and works as nothing has happened:
    In Broswer view, if I scroll down such that the first row is out of the view, the second row of thumbnails shows up:
    Now, if I scroll back up, two rows of thumbnails are shown in the viewer:
    To get the third row to show up, I need to scroll down to get the top two rows out of the way and so on.
    At some point I saw this weirdo but have not been able to replicate it:
    Split View also has its issues - the photo itself is no longer centered and the slider at the bottom gets out of the way past the right edge of the Aperture window before reaching the end of the row of thumbnails:
    Finally, when double clicking the photo in the Split View to view it by itself, once again it is not centered and cut off on the right side but there is no slider...
    Any ideas? I tried looking through the Viewer-related threads on here and did not see anything close to this. Is there a way to contact Apple support? I found some form somewhere on the website, but it had a dropdown for operating system and nothing past 10.7.2 so I am guessing it is not being maintained...
    edit: added the note under the first image

    When the graphical user interface is misbehaving, it frequently helps to remove the Aperture preferences apple.com.Aperture.plist from your user library, see the Aperture 3: Troubleshooting Basics on how to do this.
    Regards
    Léonie

  • All my caption text went away from full screen in organizer pse 10

    all my caption text went away from full screen in organizer pse 10

    Use the menu Preference/General.
    You have a button to press on the bottom of the screen : 'reset all warning dialogs'.
    Then start the full view (F11); you'll get the popup menu to set the preferences for the full view; check to show captions.

  • Full Screen View with iTunes 8.01

    since i installed iTunes 8.01 i have not been able to use the full screen viewing mode. when i click on <full screen> the monitors go black, like it always did, but the album art does not appear.
    any fixes out there? thanks

    Hi Casper,
    Are you seeing the same issue in another user account?
    You can create another user account in System Preferences, under Accounts, just click the lock to make changes, and then click the + to create the account.
    Try removing any iTunes or QuickTime Player plugins.
    http://support.apple.com/kb/TA22611
    Jason

  • PSE8 Full screen view with high-res images

    The Full Screen View in PSE8 doesn't seem to cope well with high-resolution images, eg from a full-frame DSLR (eg my Sony A850 with 6000 x 4000 px).
    After selecting an image in Organsier and starting Full Screen View the first image is displayed successfully, but clicking the button to move to subsequent images soon results in a "cracked image" symbol.  (It's unrelated to the image though - closing FSV, selecting the suspect image and restarting FSV displays it properly).
    I get the same symptoms with JPEG and RAW images, and on two Windows PCs.  One's XP with 1.5GB, the other is Windows 7 with 8GB.
    I've tried maximising the RAM available to PSE8 (in Editor preferences), but it makes no difference.

    Here is the solution under Windows 7 64-bit  with Photoshop Elements 6 for the new Entry "MaxImageSize":
    The Registry-Entries for 32-bit-Programs are saved in
    HKEY_LOCAL_MACHINE ... Wow6432Node ...
    QWORD-32bit 42C1D8000000
    (Hex 1120000000 or Decimal 73551314944)
    for a JPG-File up to 10.000 x 10.000 Pixel

  • Organizer jumps to first picture in well after exit from Full Screen viewer

    I'm using PSE 11, and noticed that I'm losing my place in the well after using the Full Screen viewer (F11). For example, if I have 300 pictures in the well, and am halfway through them on picture 150, and I select a few pictures to view Full Screen then press ESC or Exit button to go back, the organizer takes me to the top of the well, with the first picture highlighted. I have to scroll down to find where I was. Is there a way to avoid this?

    The problem mentioned above still seems to be present in PSE13. I find this so frustrating that I am considering abandoning the organizer in spite of having 14000 organised and tagged photos in my catalog. SURELY there must be a fix to this problem!

  • Don't have full screen view since changing to 19 inch screen. Have about 2 inches of white space on each side. Changed to compact view and then back. No change

    I got a larger monitor and flat screen (19 inch). Since changing I am not getting a full screen view of home page. I changed the page options to compact view and then back, but no change. I've got about 2 inches of white on each side of the home page view.

    When going to a website the picture was small - tried changing the Zoom size , tried Zoom Reset - the text did change size but the layout distorts - found under View - Zoom - Zoom Text Only was checked --- Removed this check mark and the website returned to normal size and Zoom worked normally again. I am 99.9999% sure I did NOT check this myself and there is no one else on the computer to cause it. Maybe this will help.

Maybe you are looking for

  • This must be a real newbie question but...

    I have uploaded my iCal to .mac but can't find it. How do I find it? If I click the button next to iCal it comes up with a page telling me how great iCal is and what I can do with it, but I can't find how to access the calendar

  • Advantages of Collection over Cursor

    Hello All, Cursor acts like a pointer to the query result. Collections stores the query result. But, What are the advantages of collection over cursor? I Googled it but didn't find the exact info. Thx

  • Export .mpb from sql

    Dear all, Is it possible to export the .mpb files from ServiceManager Database?

  • Cannot boot when external hard drive is connected.

    Hello everyone! I got a brand new Macbook Pro w/ Retina 13" for Christmas today, and I've ran into an issue. I have a Samsung external hard drive with my documents and photographs on (and nothing else), and if I start up my mac with it plugged in, my

  • Close event

    i have web page with an apple that opens up and RDP application....i want that on close of that RDP application my web page should be notified about its closing......can anyone help me out......... thanks