Get chat transcript over the WebServices API for CCA?

Hi
When using the WebServices API against the CCA (Contact Center Anywhere) there is this method called:
IInteractions.getHistory(String sessionId, String sInteractionId)
where some sort of event history can be retrieved.
But how can I find the actual chat messages for that interaction?
Or are they only sent to the FTP server?
Thanks
Lucas

http://[the URL of your server]/cca/doc/cca-api/
Verify the CaSe of your URL an dport if you use something other than 80

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