How can I access the iTunes store. I have had it on my computer for 2 years and 10 days ago it stopped allowing me access? I have credit and cannot use it.

How can I gain access to the itunes store? I have had an account for 2 years and 10 days ago it stopped allowing me access. I have credit and can't use it.

You have encounter Activation Lock, the antitheft feature of the iPhone. The previous owner did not remove the phone from their account. The phone cannot be used until they do. Return to the store and let them sort this out. It is very unusual for someone to "forget" to disable activation lock, as it is necessary to do so to erase personal information on the phone. So it is quite likely you bought a stolen phone.

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I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?

I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?

Delete the broken links in iTunes then look at your purchased list to redownload.
If this happened because you were deleting files from the iTunes folder in Finder, don't. You have to let iTunes do all the deleting and moving or you will end up with broken links.

How can I change the itunes store from Swiss to the Italian one on my ipad2 with new software ios6? Thanks

How can I change the itunes store from Swiss to the Italian one on my ipad2 with new software ios6? Thanks

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I can't access the iTunes store on my newly build Windows 8 computer

I can't access the iTunes store from my computer. When I try it just hangs up with the "busy bar" are the top working away. I can download my stuff on my iPad or my iPod, but I do prefer using iTunes on my computer. I do have a Windows 7 machine, but it's my work computer and I'd rather not put iTunes on it. Any ideas? Anybody else having this issue? I use Norton 360 and have turned the firewal completely off, but still no joy.

Hi dear's
Here are some steps to resolve this issue:
1) Sign out of your iTunes Store account
2) Close iTunes
3) Restart your computer
4) Reset Cache*
*From iTunes, look at the top of the page and select "iTunes", choose "Preferences", then select "Advanced" and click "Reset Cache".

How can I get the iTunes Store to open on my PC running Windows 7?

I have upgraded iTunes software for my iPod Touch and my PC. iTunes store will not open on my PC. Is it supposed to open to purchase items or do I have to use the iPod Touch for all of this.

A message appears stating that iTunes has stopped working. This happens everytime. I have uninstalled iTunes and reinstalled it and still the same thing happens. Is the problem in windows or the new iTunes that came out in October. The computer has worked in the past, but I not had a need to go to the iTunes Store for several weeks and now I can't get to it from my PC. It works fine from my iPod Touch. This is my only Apple Device and it may be my only one to ever purchase if this is an example of the Apple service.
I apologize on the lateness of this response, but I am not real adept at using sites such as this. Just now figured out how to respond to a reply without going around the world.

HT1657 i rented a move from iTunes...i was on a plane and tried to watch it, but got a message that there was a problem in accessing the iTunes store. i had a wifi connection, but had to buy internet access to watch the movie. is this normal?

i rented a movie from itunes. i was on a plane when i tried to access it...but got an error message saying "cannot access itunes store". i had a wifi connection but had to purchase internet to watch the movie on the plane. never had this problem with my ipad and never have it when i download tv shows. what's the deal with movies?

It's not normal, presuming that the movie downloaded completely, but it has come up from time to time. I've not been able to figure out from the various posts why rentals work for most but in some cases insist on a connection to the iTunes store. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store. Perhaps they can provide an explanation, though you may just get canned and rather inapplicable replies about how to rent or download.
Regards.

How can i get the itunes store authorization on a windows 7 laptop

i need help big time please. i am about to either throw my laptop because itunes is not authurizing my dell windows 7 laptop

Hello there, jeffrodgers74.
The following Knowledge Base article goes over a few of the reasons iTunes may continually prompt for authorization:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Although all of the topics are relevant, most people find the following section to be the culprit in most cases:
Authorize using the correct account name
The items you are trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you will need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

How can i get the itunes store to load ????

I cant get the store to load . it starts and then bogs down and stops. i have gone to help, diagonstics and uninstalled and reinstalled...updated...AAGGGH. I have done the thing with the Itunes U and parental controls...nothing seems to help please help. Life with out new music stinks.

You can try requesting it via this page (these are user-to-user forums) : http://www.apple.com/feedback/itunes.html
But unless the the US rights-holder passes it to Apple and allows them to sell it in the US then Apple won't be able to sell it there

HT6022 How can I change the ITunes store for purchases from Turkey to UK?

Hi!
I bought my macbook at Turkey but now I live in UK, when I want to purchase smt from Itunes store, it says I could only make purchases from Turkish store, is there a way I could change the store? There are stuff I want to buy but I can't because of my Apple ID and the purchase restriction
Any help would be much appreciated

Yes, as Lanny says, accounts are specific to the country. You would need to open a UK account to use the UK app store which would also mean you would need a UK residential address for billing purposes and a credit card supported by a UK bank.
Remember, too. Any apps purchased through your Turkish account can only be updated using the details from that account. Apps are not transferable and Apple does not allow accounts to be merged.

HT4914 How can I update the iTunes stores songs... There are several songs of Mac Millers that are wrong with Itunes match!

There are several songs that are wrong because they have the same title

Hi Bill of NJ,
If you are only seeing part of your content on your new computer with Home Sharing (for example, new purchases automatically downloaded with Automatic Transfer), you may need to manually transfer the remaining files via Home Sharing. You may find the following article helpful:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Regards,
- Brenden

Why can't I access the iTunes store on any of my devices or computer?

I keep getting network errors but my connection to the internet is fine and I have used my AppleID to log in here...

If you haven't checked yet...it's finally working now...apparently they were updating...they could have notified us...I hope ur up and running...

How can I use the old Apple TV with new iTunes? It tells me to input a code in iTunes but iTunes no longer has a spot to input this code to allow sync. I can access the iTunes Store fine, just none of my Library

How can I use the old Apple TV with new iTunes? It tells me to input a code in iTunes but iTunes no longer has a spot to input this code to allow sync. I can access the iTunes Store fine, just none of my Library

read this
https://discussions.apple.com/message/20429789#20429789

HT204266 25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

TS1368 I downloaded the latest ITunes update, 10.6 I think. I can still sync my Ipod, but I can no longer access the Itunes Store. No error message, it just keeps "accessing" but nothing shows up. I've restarted my computer twice.

I downloaded the latest Itunes update, 10.6 I think. I can still sync my Ipod, but now I can't access the Itunes Store. There's no error message, it just keeps "accessing" but never completes. How can I fix this?

Ok... I just tried connecting my iPod directly to a USB port on the computer rather than via the USB hub I was using and everything is fine. Odd, but I'm happy now.
Thanks,
Evan

I can only access the itunes store from my pc and not my ipod touch. It says incorrect password, but I know it is correct. I have changed my password more than 3 times in the past few months to resolve this issue but to no avail. Someone please help!

I have had the same account for over 4 years. I have had my ipod touch for 2 years and have always been able to access the itunes store and download content from my pc and my ipod touch. A few months ago, I started to receive the message that I've entered the wrong password but I know that it is correct. I can download all I want from my pc without any problems at all. How do I get my device to accept my itunes password so that I can get back to downloading content directly to my device?

I'm having the same issue. Just hooked up a Mac Mini and running the internet just fine over wifi, but Facetime isn't working. I'm going to try resetting my router in the morning.

How can I access the iTunes store. I have had it on my computer for 2 years and 10 days ago it stopped allowing me access? I have credit and cannot use it.

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