How can I get iTunes to recognize my new iPod shuffle?

I have a new iPod shuffle, but when I plugged it into my MacBook Pro to charge it and put music on, nothing happens. It does not appear to be charging and does not show up on my iTunes. The USB port works fine, and iTunes recognizes my iPhone and iPad. Is there something I am missing here. or should I take it back to the store as defective?

Hi all :-)
I have also a problem with a new ipod shuffle
I plug it and itunes alerts me that something went wrong.
I have MBA 13" 2012 on Yosemite, Itunes is up to date
If someone has a solution. Thank you

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