How can I get iTunes to recognize my iTouch? And I can't force restore, error 1611. Help?

My iTunes does not recognize my iTouch and I want to restore it to factory settings. I am not able to restore due to an error 1611. What does this mean and how can I get my iTouch to work again, currently it won't even start to charge.

Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694#error1611

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