HT1212 dropped iphone. It turns on, but I cannot see anything on the screen to be able to enter passcode. I want to sync to extract my photos, contacts etc. How can I do this without the passcode?

How can I retrieve stored information on iphone when I am unable to enter passcode to unlock the phone.

Hook the phone to a computer running iTunes and backup to the computer. Copy pictures off the phone manually to the computer.

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My iphone 3gs is turned ON but i cannot see anything on the screen

My iphone 3gs is turned ON but i cannot see anything on the screen

Reset, hold both Home and Power buttons until the iPhone restarts. See if this fixes the problem. If not, it is possible that the LCD display #1 Flex Cable has come loose from the Logic Board. Take the iPhone to Apple and ask the Genius to reseat flex cable #1. Before opening and during any repairs on the iPhone 3GS, make sure the iPhone is OFF.

HT204053 I use my iMac to help a friend with an IPAD and a different Apple ID to transfer their existing cps to iTunes on their iPad. How can I do this without the content being merged into my own Apple ID Account

I have an IMac which is my main computer and two IPads and an Ipod Nano.
Obviously we use these in sync as an when required via Itunes.
I have recommended a friend to have an IPAD2 and she wishes to load some of her existing cds into her Itunes Account.
If I wish to do this with my own, it is simple as we simply use the Imac which transfers content into Itunes.
However, my friend does not have a separate computer so I wish to load her CD's into Itunes and then sync to her Ipad without interfering with my own library and using her Apple ID.
How can I achieve this?

" how can I sync my iphone to my mac book without losing all the music and pictures on it?"
You cannot. Copy everything you want form the old computer to the new one, then sync it.
it basically says you have to erase your iphone to sync to a new itunes!
Correct Iphone will sync, or manually manage, with one and only one computer/library at a time. Syncing, or manually managing, to another will indeed erase the current content.

I want the phone version of my site to use the same url as the desktop version. How can I do this without the "phone" extension in the url?

How do I get the phone version of my site to use the same url as the desktop version -- without the "phone" extension. when someone posted a link to my site, they posted it from their phone and it included /phone. Now when people click on it - - it goes straight to the phone version of the site.

Please refer to similar post here :
https://forums.adobe.com/thread/1577934?sr=inbox
Thanks,
Sanjit

I deactivated my apple id and want to add another id to my icloud acc,how can I do this without deleting all my data from my ph?

There is an option to delete the account, but then it says it will delete all my data, which I dont want to happen.

When you delete icloud account off your phone it will ask you if you want to keep or delete the data. You will choose to keep and will be ok. The only thing that will reset is photostream, so if that is a concern, back up your pictures.

My Outlook/iCloud calendar invites to others appear to work on my end and sync with my PC and mobile, but when other people "accept" the invite, it will not populate/add in to their calendar. How can i fix this without turning off iCloud?

My Outlook/iCloud calendar invites to others appear to work on my end and sync with my PC and mobile, but when other people "accept" the invite, it will not populate/add in to their calendar. How can I fix this without turning off iCloud?
I am at a new office that uses Outlook (not Outlook Exchange) which does not sync with my mobile... I just got iCloud set up on my PC to sync my contacts, calendar, reminders, etc... The sync worked (not without flaws, but the other issues seem solvable... I think), so that i can now see all my appointments on both my phone and on my PC. The problem I am having is that iCloud moved all of my calendar items from Outlook into iCloud calendar and now when I send out meeting/calendar invites the recipients may accept them, but the meeting does not get added to their calendar. This is a huge problem and may mean that i need to turn off iCloud.
Does anyone know how to fix this?
Thanks!

I am replying to my own post here as I seem to have fixed the problem.
I do have some calendars that are shared. Some of those are shared with users who have time zone support turned on. So i activated time zone support on my iphone, then deleted my icloud subscription. I then signed in to icloud again and voila... problem solved.
It is a weird one as the other calendar views were always fine and when you opened an event that appeared in the wrong day (on list view), the correct date of the event was shown in the information...
one more bug in a complicated system I guess

HT1473 I have two separate iTunes libraries on different computers and I would like to compact into one. But I cannot without completely erasing one of the libraries. How can I do this without deleting anything?

I have two separate iTunes libraries on different computers and I would like to compact into one. But I cannot without completely erasing one of the libraries. How can I do this without deleting anything?

Copy the content from one computer to another and import the media into iTunes.
Any playlists, playcounts, etc on the computer the content is being moved from will be lost.

I backed up files onto an external hard rive form my old PC. Now I want to retrieve the files to put on my mac but it is telling me to format it to Mac. How can I do this without erasing all of the data on my hard drive?

I backed up files onto an external hard rive form my old PC. Now I want to retrieve the files to put on my mac but it is telling me to format it to Mac. How can I do this without erasing all of the data on my hard drive?

Your drive was used with a PC and formatted NTFS which is proprietary Microsoft format.
You need to install a third party program that will read the NTFS format.
There is various software from PARAGON, Tuxera and NTFS-3G
When you get the data off and have verified it to be good, reformat the drive either HFS+ for Mac use only, or for Mac and PC use then MSDOS (FAT32) for under 4GB files (best) or exFAT (for larger than 4GB files) is proprietary and Microsoft is appling for a patent, which would likely mean OS X won't be allowed to read it anymore without a licensing fee and you'l have to pay another third party software company to read the format, just like NTFS is.
The less you have to rely upon third party sources to read your drives the better, this way if you have a issue and need to read the drive on another machine you don't need the software, and a internet connection and a credit card and...and...and...

I brought second hand iphone4 but i cannot open it because the owner forgot her apple id and password, how can i reformat this without reformating my phone outside?

I brought second hand iphone4 but i cannot open it because the owner forgot her apple id and password, how can i reformat this without reformating my phone outside? what can i do to open this? its till on the set up mode

There is nothing you can do about but ask the seller for your money back. Without the previous owners applid password, you cannot activate and use that device - there is no way around that. iOS 7's Activation Lock needs to be disabled by the previous owner in order for you to use it - if they cannot (or willnot) produce the password to disable it, you have no options.
They can disable it remotely for you - see http://support.apple.com/kb/HT5661 but not if they do not remember their own password.

Within Music Library can anyone please explain why when I select the option to sort 'Album by Artist' a number of tracks are being treated as separate albums? How can I correct this? I have tried to 'drag and drop' but that doesn't work.

Within music Library can anyone please explain why after I select the option to sort 'Album by Artist' a number of tracks are being treated as separate albums? How can I fix this? I have tried to manually correct by 'drag and drop' individual tracks but that doesn't work. My music library includes a number of repeat album artwork images simply because not all tracks are being listed under the one album making my library more difficult to use than it should. Any advise would be appreciated.

See Grouping tracks into albums.
tt2

When I try to quit firefox, it hangs. I cannot force quit and I cannot restart. I tried the online help which directed me to uninstall, but I couldn't find library /application support. How can I fix this without having to turn off the computer?.

I cannot force quit and I cannot restart. I tried the online help which directed me to uninstall, but I couldn't find library /application support. How can I fix this without having to turn off the computer?.

Not sure if this Term is Relevant towards an iPhone but, my iPhone won't Post unless if it's plugged into a Charger.

HT1420 One computer crashed, the other was stolen along with iphone. I just got new computer & am trying to retrieve music from Icloud/itunes but it won't let me - says I need to deauthorize previous devices - how can I do that without the devices?

One computer crashed, the other was stolen along with iphone. I just got new computer & am trying to retrieve music from Icloud/itunes but it won't let me - says I need to deauthorize previous devices - how can I do that without the devices?

Deauthorize all.
Then authorize the active computers.

I've been using my mom's iTunes account for years but now I want to switch to another account. How can I do this without losing all of my pictures, music, and apps?

I've been using my mom's iTunes account for years but now I want to switch to another account. How can I do this without losing all of my pictures, music, and apps?

Follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770 (for Windows, substitute Outlook in step 2).

I have the new iOS 7 and am getting texts from another family members phone and they are getting mine how do I disable this without changing accounts

I have the new iOS 7 and am getting texts from another family members phone and they are getting mine how do I disable this without changing accounts

Welcome to the Apple Community.
You could simply set each device to only use a single telephone number (settings > messages > send & receive, but this isn't really an ideal solution since the other person can always change their settings and see your messages and send messages that appear as if they are from you. There is only one real solution and that's to have your own accounts.

How do I transfer music off my iphone onto itunes on a new mac. I don't have the laptop I originally synced my iphone up with any more, so how can I do this without it?

How do I transfer music off my iphone onto itunes on a new mac. I don't have the laptop I originally synced my iphone up with any more, so how can I do this without it?
I have tried to do this through home sharing but as I don't have the old laptop it wont let me.
Any HELP please?!?
Would be much appreciated.

The iphone is not a backup/storage device. The sync is one way - computer to iphone. The only exception is itunes purchases. File>Devices>Transfer Purchases
It has always been very basic to always maintain a backup copy of your computer for this very occasion.
Have you failed to do this?

HT1212 dropped iphone. It turns on, but I cannot see anything on the screen to be able to enter passcode. I want to sync to extract my photos, contacts etc. How can I do this without the passcode?

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