HT201272 My 9.99 purchase did not show up from injustice gods among us. What do I do?

Please help us my son purchased a 9.99 upgrade for his game injustice god among us & it did not show up. But it subtracted it from our apple account
Let me know what to do
Thanks happy new year!!
Colleen

If he hasn't received it and the game doesn't have an IAP download opton then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • A recent Kobo book purchase does not show in the Adobe Digital Editions. What can I do pls?

    A recent Kobo book purchase does not show in the Adobe Digital Editions. What can I do please?

    Not sure if this is the issue in your case, but ...
    ~~~~~~~~~
    There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.
    (You can have them both installed at once if you like.)
    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172
    Some people have found ADE trying to upgrade automatically. 
    It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.
    Probably best to say no if 2.0.x installation asks if you want to migrate your library.

  • My purchase did not fully download from iTunes - now what?

    I purchased season two of game of thrones from iTunes. I only received one episode. How do I get the other episodes to download? They are not showing up as available to download - I have used all the help pages currently listed in iTunes help. Now what do I do? I am not spending $44 bucks for one episode and I am not paying again!! HELP??

    When you are signed in at the iTunes store, under  TV shows > Quick Links, > Purchased > TV Shows , Select relevant show > then tick Episodes & tell us what you can gleen from that.

  • HT201272 My most recent purchases do not show up when I select 'Purchased' in order to download.  I only see a batch of old items that I do not wish to download.  Very frustrating... help.

    I'm attempting to retrieve and download some recent purchases.  They don't even show up in my 'purchased' column although they are listed in my account info.  Old stuff that I don't want starts to download but there's not sign of the new things I want to see.  It's all on the Apple TV, but not in my iTunes list.  Where are they?

    Cntrl + S will enable the side bar.
    Then you can manually manage media on your iDevice as you always have.
    Alternatively, control the content on the device by syncing the playlists and other media that you desire to the device.

  • HT201272 the icon for Purchases does not show in iTunes

    I had to erase my computer, and now i cant find my music, neither the previous purchased music. What can i do to download all my previous purchases?

    Download Past Purchases
    http://support.apple.com/kb/HT2519

  • I just connected my iPad 2 to my Mac book to get the contents of my iPad one.  I am not getting all apps.  Some are missing, I now know, because I did not do a dial sync iPad 1.  What do I do now?

    I did not get all of my iPad one apps on to my iPad two.  I believe that I did not do a more recent sync of iPad one apps he nce they did not show up on new iPad 2.  What to do now?

    Transfer the purchases from the iPad 1 into iTunes and then sync the iPad 2 again.
    Connect the iPad to the Mac, launch iTunes. Right click on the iPad under the devices heading and select Transfer Purchases. You can also select the iPad and then go to File>Transfer Purchases from the menu at the top.
    After you transfer the apps to the iTunes library, sync the iPad 2 again. Make sure that you select all of the apps to sync to the iPad 2.

  • HT201272 Some music purchases did not download on my phone. How can i download them?

    Some music purchases did not download on my phone. How can i download them?

    What do you mean 'did not download' ? Are they new purchases that you've done on your phone ? Past purchases that you are trying to redownload ? Did you get any error messages when trying to download them ?
    What you can redownload will show in the Purchased tab in the iTunes store app on your phone (music won't show there in all countries). If they are old purchases and not all music shows there then check to see if any are hidden : http://support.apple.com/kb/HT4919
    If they are new purchases and they don't show in the Purchased tab then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Am I able to keep a balance on my account for buying songs? I just bought 15 songs and I thought it would come off my credit card on file. But my card did not show a purchase. Could I still have some money left from agift card? How do I view my balance?

    Am I able to keep a balance on my account for buying songs? I just bought 15 songs and I thought it would come off my credit card on file. But my card did not show a purchase. Could I still have some money left from a gift card or a deposit
    ? How do I view my balance?

    Your balance should show to the left of account id at the top of the iTunes store page on your computer's iTunes. You can also check it by clicking on that id, or doing Store > View My Account, which should show your account balance and let you view your payment info

  • I've just enabled match and now my new purchases do not show up on my i tunes account. i can only play them buy going in to purchased playlist.

    I've just enabled match and now my new purchases do not show up on my account. I can only access them buy going into purchase playlist?

    SADLY  not as i downloaded an upgrad to my original PAGES/
    i have in the meantim had to open www.icloud. then from there import the file that i am working on and then check on ipad if it uploaded/ yes it did.
    but what a waste of time as it doesn not save any changes done automatically back in the cloud....
    i am now downloading the new LION and hope that it will fix the problem
    i cant find any other way. I was lead to believe that you wrote, it saved automatically, on to the cloud, you then opened anohter device in anotother country even, and the new file was there, waiting, in its latest version.......
    and the same magic was supposed to happen in reverse.
    It doesn't/
    if i have to open a browser, go to www.icloud....why on earth did they not just leave us an icon to drop it in in that case?
    I hope the new lion will help resolve the isssue/
    any other ideas> keep em coming...thank you so much.

  • Purchased app not showing on ipad??

    I purchased an app at the itunes store on my computer.  I synced my ipad, but the app did not show up.  It is in the "purchased" section of the app store, but the icloud symbol is shaded out and I cannot access it.  Any ideas?

    I would attempt to sign out and sign back in from the App Store, then try to redownload it.

  • I ordered a ringtone that came as a song and did not appear in a position to be added.  It did not show up but came through as a song and asking me to add it to a playlist.  This is not what I wanted to do and I promptly follow the prompt to "Buy"

    I ordered a ringtone that came as a song and did not appear in a position status to be added.  It did not show up but came purchased as a song and now asking me to add it to a playlist.  This is not what I wanted to do and I promptly follow the prompt to "Buy more options" to get what I thought was a ringtone.  Please help!

    The ONLY place to buy a ready made ringtones is from the iphone itself from the itunes app, then "More">"Ringtones"
    If you bought from your computer, then you need to create the ringtone.  You can create a ringtones from just about any song/sound file for free.
    Google will find several ways to do this.

  • HELP! Music Purchased did not download

    I recently got a iPod as a gift. I also got a gift card for iTunes. Last night I went on iTunes and purchased 3 albums using my card. My computer was working SLOW, so it only downloaded one of the albums. When I looked in my purchase history tonight, it did not show any purchases. HELP how do I get my music for which I paid?

    In iTunes, did you try store>check for purchases?

  • An app that I purchased will not show up on my phone

    An app that I purchased will not show up on my phone.  I have tried deleting the app and reinstalling it with no success.  The app shows up in itunes but cant and it shows i transfered it but will not show up on the phone.  Please HELP!!!!!

    If it's an iPad only app that is whats would happen
    Otherwise it sounds like the iPhone and the iTunes Appleid are not the same

  • I purchased a movie and a book and my purchases do not show up on my iPad

    I purchased a movie and a book and my purchases do not show up on my iPad

    Welcome to the Apple Community.
    Audiobooks are not currently part of the content that can be re-downloaded. You should sync your audiobooks to other devices via iTunes on your computer. If your audiobook didn't download correctly or has other problems, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
    To copy the audiobooks from one computer to another, use homesharing, put them on a memory stick or use your Dropbox if your computers are networked.

  • When I plugged in my iPad 3 into my windows desktop in iTunes it did not show up so I could work with it. How do I get it to show up????

    When I plugged my iPad 3 into my windows desktop on iTunes the device did not show up. How do I get the device to show up to work with it????

    Then do that.
    Maybe you should read the User's Guide.

Maybe you are looking for