HT201412 I have to hit my home button a half dozen times to make it work. I've tried to reset the phone and updated the software. Is this a hardward problem?
I have to hit my home button a half dozen times to make it work. I've tried to reset the phone and update the sorfware. Is this a hardware problem? Where do I go to get it fixed?
At Apple Store this is handled with Replacement iPhone exactly like yours. If there is AppleCare or Warranty it will be covered, otherwise there will be a charge of $150 - $199 depending on iPhone model. If iPhone 5 it will be covered. If you want to try Virtual Home Button. Settings App > General > Accessibility > Assistive Touch > ON > tap new white screen button > Home.
Similar Messages
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I have bought an used Iphone 5. I dont have the password for the existing login id of the old owner. How do i use the phone and change the log in id?
Unfortunatly the only way that you can get it off is to get the old user to input the password. You may need to contact that old user and see if he can put the old password in. hope this helps.
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I have just upgraded to Windows 8 and my scyning and upgrading my phone with new apple software fails, Itunes looses connection with the device (phone), cant backup the phone or download new software, is this an issues with Windows
Hi, stig2013.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you are receiving an error message, find the exact error number that you recieved in the article below and process the steps.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Cheers,
Jason H. -
My 3G unlocked iPhone is not syncing mail or contacts from my mac book pro, using Lion. I am able to get a calendars and music, only. I get the message that I need to reset the password which I have done 3x's on the phone and on the Apple server.
Good to know that, but what can I do to get the mail and contacts downloaded from Icloud onto my Iphone? I am told that the password needs to be reset and I have erased and reset it 3x's already? Should I Restore All Settings or Restore Network Settings or will that result in a situation where I have to have it re-unlocked again? GRACIAS!
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Since updating my iPhone 4s to ISo 6 my wifi setting is a pale grey and can not be turned on. Have tried restore, reset network settings and updated to ISP 6.0.1, anyone have any suggestions as this is really frustrating.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
i tryed to reset my phone and dont rember the password to old i cloud account and no longer have the email what do i do
What do you mean you no longer have that Email you can still try old Email that was used to set up IPhone
Go to Apple ID and click forgot password.
Bsydd Uk -
hi just bought an iphone 5s from a guy at the market ! the phone was dead got home charged it and had a lock gone back the guy was gone!i restored the phone and got phone was lost and erased and no other detailes what else can i do the guy said its his phone and its on verizon now but its neverlocked! how can i get this back and working?
You can't get the phone working without the correct password, because the previous owner activated Find My iPhone and Activation Lock. In order to unlock the phone you would have to ocntact the previos owner of the phone. Unfortunately, this is the only way to get it working again.
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I just updated my Note 3 to 4.4.2. Since then when I listen to music or make a call on my Bluetooth my music and calls 'studders' and has some type of 'drop-outs' during the music and calls. This was not the case prior to the update.
Yes, I have power down the phone. Yes, I have removed the battery and restarted the phone. My Bluetooth headset is an LG 730. I tried listening to music on my other Bluetooth devices and they also 'studders' and has drop-outs during calls and music. I connected with a wired headset and the 'studdering' disappeared.
Is there a way to revert back to the previous 4.3 version of Android. I use my phone extensively for business and drive with it. The law for my state requires 'hands free' usage of my phone.Unfortunately, I was forced to do a factory Reset. This wiped the device to a new state.
Afterwards all Blue-tooth, wi-fi and calls operated fine.
I would advise that you notify your customers that they would most likely have to do a Factory Reset once they update their device.
All contacts, pictures, data and applications were either lost or had to be reinstalled.
Laurence
(Removed)
Private info removed as required by the Verizon Wireless Terms of Service -
Plugged my headset for the first time into my iphone4 to listen to music and the sound came out of the phone and not out of the headset. Anyone else experience this problem? is there a way around it?
Sorry saker, but if you have not backed up your data anywhere, and you told the computer, in essence to clear the data and restore it with your iPod data, then you are pretty much out of luck....
Cheers,
GB -
After updating my iPhone 5 to iOS 8.1 it will not connect to the wifi network at work even though it recognizes it. It however still automatically connects to the network at home (this is the network I used to update the phone). My iPad however does not seem to have any problem connecting. I have restared the phone, toggled the router, re-entered the network password but there's still no connection.
When your device is trying to connect to the work Wi-Fi network, go to Settings > Wi-Fi > then tap on the name of the Netowrk that she is having trouble with. Then tap on forget this network. Let the device attempt to connect again and make absolutely sure she is trying to connect to the work network and not a nearby network, then make absolutely sure the password is entered correctly.
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hello in Itunes. I have lost all my downloads, trying to synkronice my Iphone??? Why? How do I get them back? i´m not a computer genies and I´m sick and tired of walking around in this jungle!!!! HELP!!! Please give me back my music!!!
madsMads...
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Note: Previously purchased music is only available through iTunes in the Cloud in Australia, Canada, Cypress, France, Ireland, Luxembourg, Malta, Mexico, New Zealand, Spain, the United Kingdom, and the United States. Previously purchased TV shows are only available through iTunes in the Cloud in the United States.
Re "numbers".. if you mean phone numbers (contacts) select the Info tab from the menu. Select Sync Address Book Contacts then click Tthe Sync button bottom right corner of the iTunes window.
Good idea to backup your iTunes purchases from now on > How to back up your media in iTunes -
I upgraded my iphone last night on the phone, today I cannot get the computer and the phone to work together. When I click restore iPhone, and my only choice is to restore and upgrade, when it starts the upgrade, it says the phone has not been restored. I did just upgrade the itunes on the computer also.
This may not solve your problem but may clear up a couple of things.
1: Re the connected to wi-fi, plugged in and locked thing is for automatic backups. It doesn't need to be plugged in or locked for it to work when you go to Settings > iCloud > Backup and tap Back Up Now. Mine completes the backup quickly without being plugged in or locking (but I don't have a lot to backup).
2: Locked just means the lock screen is on (press the sleep/wake button on top) -- it will work without a passcode (& again, the lock screen on is only required for the automatic backup).
3: You can see what is using your storage and maybe reduce some of it so that you don't have to pay for storage. Instructions in Manage your iCloud storage - Apple Support -
I am a new iPhone 5s user. I like many of the features it offers. I don't like that I cannot talk and use the internet (if I am away from WI-FI) and this phone is too small. I am actually thinking of returning it and going back to an Android. After all the hassle it took to get all my stuff working on this phone , it may be worth the switch. This phone needs to be able to multitask freely in this day and age. Also Safari is not the best search engine but I could work with it if I could talk and use it at the same time. I use my phone for business and this is a feature that is needed in my line of work.
TJBUSMC1973 wrote:
The iPhone is working, as designed and advertised. In this case, the user failed to educate themselves properly, either by proper research or asking the right questions, before purchasing the device.
I understand that the OP failed to do research. But then, I wasn't replying to the OP. I was replying to Chris. I have Verizon. I can talk and use data at the same time with my Droid Maxx. Therefore, the problem is not just with the network. It would be technically possible for an iPhone to do that on Verizon/Sprint if Apple had chosen to use a different chip, such as the kind other phone manufacturers have elected to use.
Of course, this is probably all irrelevant to the OP's issue. It was merely a point of clarification, especially for those people who are used to being able to use both voice and data at the same time on Verizon. When they switch to an iPhone, they are often surprized at the limitation.
Best of luck. -
For the past month, every time I open Firefox, the Mozilla Start Page (with Google in the middle) takes over my home page setting (NY Times). How can I stop this from happening?
To the extent that I could, I tried the above, despite the lack of clarity at times. For example, how do the uninitiated find "sessionstore.js" and "sessionstore.bak" and the Firefox profile folder? Assuming that I eventually find them, what in the world does "check for problems" mean?
There are many of us out here with limited to moderate computer sophistication, and more detailed suggestions would be much appreciated. I am in the moderate to high category, but much of your response was marginally useful, to be kind. Not to say that I don't appreciate what you have written. -
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after the third time of replugging it into my computer it now says i have to restore it. is there anyway to avoid this????? please help
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