HT204053 I bought a iTunes card, added it to my apple Id, and tried to buy something on one of my online games. It used my credit card instead of the money I just put on there and I had no money on my credit card so now I can't make any purchases or get f
Please someone help with the above!
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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i forgot my security questions and i can't find ( send an email to your rescue email address to reset your security questions and answers. ) i might not set up a rescue mail now i can't make any purchases
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87765) -
I'm trying to make purchases in itunes but once I type in my apple id and password it prompts me to answer two security questions. I don't recall ever setting this up and now I can't make purchases because I don't know the answers. Read article on rescue email address and id security questions and this was no help. Doesn't prompt me anywhere to set up the rescue email. HELP!!!
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
i created a new apple id but my phone still keeps previous details. it does not allow me to update my details. the message reflected was to contact itunes suport. i cant make any purchases now. please advice
Have you considered doing exactly what it told you to do?
Contact itunes support -
Record about my phone (bought in Verizon store and connected to Verizon for 4 years) has been corrupted and now I can not make any changes to my data plan. Several sessions with the technical support and management have not resolved this issue. Each time technical people and top managers promised that this issue will be resolve tomorrow and they will cal me. Nothing happend!! I can not even cancel my service not just to upgrade it. Completely locked.
Any advice?
Thanks.
Alex.Cannot figure out what your talking about since it makes no sense.
If you are the account owner you can go to the My Verizon web portal http://www.verizonwireless.com
You must log in with your cell number and your my Verizon portal password. Not the account pin.
Once there you can change your plan and services. However repeated incorrect login attempts will lock you out of the site. It a fraud prevention measure.
1-800-922-0204 call support with your cell number and or account number and account pin and they can assist you.
If you don't have the information then there is nothing they can do.
If you can verify who you are they may be able to reset your account access. But only if you are the account owner.
Good Luck -
My account is blocked out. I registered my account for Russia because there was no that option for Ukraine. And now I can't do any purchasing, because apple store want's another payment option. What should I do? I have many apps on my account but I can't do even updating. Ps my friends here has such a problem too
Ukraine is there. It's been there for a while. I even see it now.
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Please help me, i have forgotten my alternate email address and security questios, i can't make any purchase in app store, but i have already used the app store girt card, please help me : (
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87468) -
Hello, I'm Bethany and I'm having trouble with my apple ID I tried to buy something from he app store and they assed me some questions and anyway i have locked my account and don't know how to unlock any help with be very helpful thanks.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Changed email address with itunes...now i can't make a purchase using my ipad...old address is showing when i try to purchase an app and the old password does not work...what to do?
Settings -> Store -> Apple ID
In the future, please search before posting asy our qeustion has been asked and answered dozens of times in the past. -
I'm am have trouble with my security question I can't remember my answers and it is not allowing me to make any purchases ,Is there a way to reset the security questions ? Please help ;(
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service -
I keep getting locked out of my account because my security answers are incorrect. I apparently do not remember the correct answers. HELP! I cannot make any purchases because of this. I cannot reset my password either because I don't know my answers to the security questions. I also do not have a rescue email...
Click here, phone Apple, and ask for the Account Security team.
(85330) -
I need to update my account or be able to use themone I originally opened in the USA with my American credit card. I also want tomuse my language, English, so,how can I stay with my USA Apple Store?
Again, you are not allowed to use the US iTunes Store from outside of the US. Nor are some of the apps you mentioned - probably not any that provide any sort of live game coverage, anyway - licensed for use outside the US and may not work elsewhere.
If you are in Brazil, the Brazilian iTunes Store is the only one you are allowed to use. There's nothing more we can say on the subject.
Regards. -
I have just downloaded 7.0.3 and now i can't make any calls or texts. HELP!
I can't make calls or texts after download the new iphone update 7.0.3
HELP! How do i make calls?What is preventing u making calls
Does it say no sim
You cant find the phone button
you cant get past activation lock
you didnt finish the setup -
Have moved to the UK from the US and want to use up credit on existing account. I no longer have those US card details, so whilst I have credit it is asking me for card details I no longer have, There is money to be spent, any suggestions? Also am wanting to use itunes UK so have tried to set up a new account but inspite of putting in UK address it is identifying me as inithe US. Is this to do with the laptop I've brought with me?
In a roaming network, your "main" router is the device that would require port mapping/forwarding to be configured in order to access the IP camera from the Internet. This router is also the one that would be provide the private IP address for the camera which you will want to be a static one.
So as you described your network, the IP cameras should be getting an IP address or you assigned it a static one and this is the address that you would enter in the Private IP address (or equivalent depending on the router used) field when setting up port mapping.
If you are not able to access this camera from the local network, then this should be troubleshot first. -
Downgraded to iTunes 6, now I can't play any purchased songs
A few weeks ago I upgraded to the infamous iTunes 7 and it crashed my computer so I paid $100 to have it repaired and today I downloaded iTunes 6 (from the CD that came with my iPod).
First, iTunes 6 wouldn't open because of the "iTunes Library.itl" problem, which I was able to solve.
Now, I cannot play any songs I purchased via iTunes or any song samples on iTunes. I'm signed in but when I click to play a song, a dialog box pops up asking me to authorize the computer. Then after inputting my user ID and password, it gives me a dialog box that says "Machine Authorization was Successful". I close that dialog box and another one pops up that says: "We could not complete your Music Store request. An unknown error occurred (-208)."
What should I do?
gateway Windows XPTry deleting the file described here.
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