I am having trouble with computer freezing, spinning wheel.  The only way to get out is to manually shut off computer and reboot.

The issue usually occurs when computer goes into the screensaver mode.  When this happens, none of the keys are opperable and the round wheel/ball just continues to spin.  The only resolve is to manually shut down the computer witht the button on back of the monitor/hard drive.  Not sure if this is bad for the computer to shut down this way or not. 
Computer Info:
Hardware Overview:
  Model Name:          iMac
  Model Identifier:          iMac11,3
  Processor Name:          Intel Core i3
  Processor Speed:          3.2 GHz
  Number Of Processors:          1
  Total Number Of Cores:          2
  L2 Cache (per core):          256 KB
  L3 Cache:          4 MB
  Memory:          4 GB
  Processor Interconnect Speed:          5.86 GT/s
  Boot ROM Version:          IM112.0057.B00
  SMC Version (system):          1.59f2
System Version:          Mac OS X 10.6.8 (10K549)
  Kernel Version:          Darwin 10.8.0
  Boot Volume:          Macintosh HD
  Boot Mode:          Normal
  Computer Name:          Charles  iMac
  User Name: xxx
  Secure Virtual Memory:          Enabled
  64-bit Kernel and Extensions:          No
  Time since boot:          24 minutes

I starting having this "colored spinning wheel" problem too! It started about two weeks ago and like the others, every time I go into my Yahoo mail, I get the spinning-wheel and the only way out is to "X" out of the site. Sometimes I can make it through a few notes, other times the problem starts as soon as I click on the first note. I searched google a few days ago and saw a response to this problem that said I should "uncheck" the 3 items in the "Auto-fill" preferences in Safari (Safari-Preferences-Autofill) and that should help. It did not. I also went in and deleted cookies, cache and history, but that didn't work either, or if it did, it only took a few clicks to experience the problem again. One of the times I went in to delete cookies I noticed over 100 cookies and other website data stored and I had only been on perhaps 2 or 3 sites (CNN, google and yahoo and perhaps Apple), and I never click on the adds. Don't know if there's any significance to this but I thought that was an awful lot of "cookies" for just a few clicks after previously deleting cookies. Also, I believe I have the latest version of Yahoo mail. I actually have 2 Yahoo accounts and the spinning wheel is a problem with both of them, same for my wife. Any help would be very much appreciated.
I have a MacBook Pro purchased last December with Snow Leopard 10.6.8, Safari version 5.1, an Intel core i5 processor, 4 GB of memory and a 320 GB HD with very little loaded on it.  

Similar Messages

  • My mac keeps freezing on highlighting only way to get out of it is to power down and restart

    my mac keeps freezing on highlighting only way to get out of it is to force a power down and restart

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Firefox just updated to 5.0.1 when it opens it opens two tabs, one a restore session tab and the other Firefox home tab. Nothing appears in the restore tab and everything freezes. Only way to get out is to ctrl, alt, del.

    After updating to Firefox 5.0.1 and trying to open Firefox, it opens two tabs. One is the restore session tab and the other is the Firefox home tab. Nothing opens in the session restore tab and once the Firefox home tab loads the browser screen freezes with no crash ID's listed. The only way to get out is thru the task manager and ending the process. Firefox worked fine before updating.

    Hi glivezey,
    Try typing ''about:home'' into the address bar. Is that the page you are looking for? If so, go to ''Tools > Options > General'' and save it as your homepage. If that home page doesn't show up the next time you start Firefox, you should look at [[Preferences are not saved]].
    Hopefully this helps!

  • I'm having trouble with my macbook pro, I have only had it for three months, when I plugged a camera sd card into the sd slot it isn't appearing anywhere on the computer and i can not access my photographs. can somebody please help me?

    I'm having trouble with my macbook pro, I have only had it for three months, when I plugged a camera sd card into the sd slot it isn't appearing anywhere on the computer and i can not access my photographs. can somebody please help me?

    Shootist007 wrote:
    Clifton I must disagree with you on the above statement. It is my opinion and experience that you should never connect the camera directly to any computer, Mac Windows Whatever.
    It is always best to Remove the memory card from the camera and put it in a card reader, whether an external reader or one built into the computer, to copy images from the card.
    Hi Shootist. I would be interested in hearing some reasoning on this. I almost always use a USB cable to connect my camera to the MBP for transferring pictures, and have moved about 30,000 this way over the last 6 years since my photography went digital. Recently, on the rare occassions when I have only a few to transfer and I was too lazy to go for the cable, I have used the card reader; about half those times I have difficulty getting the MBP to recognise the card. I find I have to press the card very hard into the slot for it to be recognised.
    My rationale is quite possibly wrong, but I feel that the USB connectors are more robust and hard-wearing than the flimsy connectors on an SD card. Also, I haven't measured it, but I think the data transfer is faster with the cable. (I just came across this test, which reports noticeably faster transfer for cable than built-in card reader, but the computer was a PC)
    Chiara, sorry for hijacking your thread.

  • I am having trouble with app updates on my iOS 5 iPhone never getting beyond the "waiting" state.

    I am having trouble with app updates on my iOS 5 iPhone never getting beyond the "waiting" state. I have tried signing out/in of my account, rebooting and removing/re-installing the apps.  This started shortly after going to iOS 5 but I am not certain if that is related.  All updates that I try now are stuck in "waiting".  I also tried removing the apps and then installing via iTunes desktop sync with no improvement.  The only thing that I have not tried so far is a restore to a prior iPhone backup.  I have not been able to find anything to indciate what the updates on waiting on.  There is plenty of space on the iPhone (16gb available).  Any suggestions on what to try next? 

    Hello there, Missy.
    First thing I would recommend is to check your downloads queue to make sure there is not an interrupted download per the following Knowledge Base article:
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/HT1725
    If your download was interrupted using your iPhone, iPad, or iPod touch
    1. From the Home screen, tap the iTunes app.
    2. For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
    3. Enter your account name and password if prompted.
    4. Tap the blue download arrow to resume.
    If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
    For Apps, you can also try tapping on the application icon to resume the download, as outline in this featured discussion:
    App updates won't download on my...: Apple Support Communities
    https://discussions.apple.com/thread/4111336
    Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
    Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
    If that doesn't do it, try resetting or restoring the iPhone.
    via whatheck
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords

    I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords and it doesnt recognize it . It says it is in recovery mode and i need to restore . after clicking restore it says that my iphone cannot be restored . I am very frustrated because i have been online searching for solutions all day and nothing seems to work . As soon as i turn on my phone it goes to the apple logo for about 2 seconds then the connect to itunes screen . SOMEBODY PLEASE HELP ! my phone is my life and i need it back on .

    Connect the device to iTunes and restore from the most current backup.
    If the issue continues, restore as new.

  • Is anyone having trouble with their RAZR not ringing or only ringing sometimes? I also lose the use of any voice technology when this happens.

    Is anyone having trouble with their RAZR not ringing or only ringing sometimes? I also lose the use of any voice technology when this happens.

    What is going on with the motorola software fix?
    Tav Gauss CEO, President
    The Action Group, Human Resources Solutions
    252-237-3717
    1800-529-8470
    <http://www.theactiongrouphr.com/> www.theactiongrouphr.com
    PO Box 158
    Wilson North Carolina 27894-0158
    Follow The Action Group HR. Connect with us on  <http://capstr.at/Hd> Twitter |  <http://capstr.at/HY> LinkedIn |  <http://capstr.at/Hc> YouTube

  • I have a new iPad 2. Is the only way to Get started to connect it to a laptop or computer to download I tunes

    I have a new iPad 2 and have regiistered with
    AT&amp;T for the data.  When i start the iPad all i see is an indication that I need to connectr to a computer and download iTunes.  Is that the only way to get it started?  There are no icons at all

    You can download a complete iPad 2 User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad 2 - Guided Tours
    http://www.apple.com/ipad/videos/
    Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

  • When I take my phone off charge in the morning I get an info box on the front which has the sound trumpet icon with a line through it and the word Mute.  The only way to get rid of it is to reboot the phone any ideas as to how I can stop this happening?

    When I take my phone off charge in the morning I get an info box on the front which has the sound trumpet icon with a line through it and the word Mute.  The only way to get rid of it is to reboot the phone any ideas as to how I can stop this happening?

    Hello cor-el, thanks for your reply. I changed my settings for downloads to desktop and it has appeared on there. When I double click I am asked which program I want to open file. I click firefox and another box "opening install" says I have chosen to open the file which is an application and do I want to save it. This is the only real option so I press save file. I get a box saying this is an executable file which may contain viruses - do you want to run. I press ok and the final box showing C drive file name and desktop appears stating application not found.
    This happens the same whenever I try to install.
    To my untrained eye the application is not being recognised as an application and I cannot work out how to get it to do that.
    My plugin is still showing as out of date.
    Is there anything you could suggest. Thanks for your time.

  • I bought CS6 extended yesterday (yes i did). I have CS4 and lots of photo's in bridge (tagged with keywords). What is the best way to get my photos from bridge cs4 to cs6? Is there a guideline how to go about so I don't loose any of my photos/keywords? Wh

    I bought CS6 extended yesterday (yes i did). I have CS4 and lots of photo's in bridge (tagged with keywords). What is the best way to get my photos from bridge cs4 to cs6? Is there a guideline how to go about: so I don't loose any of my photos/keywords? Who can help?

    The Bridge General Discussion can give you the specifics of transferring your information over to Bridge CS6.

  • When I'm done with my fcp sequence, whats the best way to get it to dvd?

    When I'm done with my fcp sequence, whats the best way to get it to dvd?

    The advice to go to Compressor left out the part that you may want to convert your audio to AC3 becaus ethe MPEG2 bitrate is probably too high for DVD specs.
    This method is in the DVDSP manual and it's in the Compressor manual, both difficult to locate, but easily searchable.
    Here's what I'd do: Export the timeline form FCP in the native sequence settings, self-contained. Bring that self-contained movie into DVDSP and let DVDSP handle the transcode.
    The advice to go to iDVD is even easier.
    bogiesan

  • HT1551 when we try to watch a purchased show like The Good Wife - the program freezes and the little circle goes around and around - the only way to get the program going is to rewind or fast forward to jump start the movie again. Help!

    When we rent a show like The Good Wife while watching the show it freezes and the little circle goes around and around. The only way to get the program going again is to use the remote and go forward or backward. This happens throughout the whole show and it is impossible to watch. Can anyone help? We cannot watch movies or shows this way.

    What is your actual speed (speedtest.net)?
    Check istumbler.net or netstumbler to verify any interference
    Make sure you are on your ISPs DNS (settings - network - configure DNS - automatic)

  • HT1338 Is the only way to get a software update through the Apple Store where you have to give a credit card?  I thought system updates are free.  I don't want to leave a credit card number with Apple.

    Is the only way to get a software update through the Apple Store where you have to give a credit card?  I thought system updates are free.  I don't want to leave a credit card number with Apple.

    This may also help. Someone in another thread typed the above link only works if you haven't established your account, but when I just checked my account the "None" button was there?:
    http://support.apple.com/kb/ht1918

  • Just bought a brand new Airport Extreme and having trouble with it being recognized. I have a Mac version 10.5.8. Is my computer compatible?  I have the Airport Express now and it works fine.

    Just bought a brand new airport extreme and having trouble with it being recognized.  My mac is version 10.5.8.  What should I do?

    The new AirPort Extreme needs the 6.x version of AirPort Utility, which comes packed in with Lion 10.7.5 or Mountain Lion 10.8.x......or......you can also configure the device using an iPhone or iPad running a recent iOS.
    From Apple's Specifications:
    Setup and Administration
    iPhone, iPad, or iPod touch with iOS 5 or later and AirPort Utility 1.3
    Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
    A few options.....
    Borrow another Mac running Lion or Mountain Lion for 10-15 minutes and set it up. The Mac running 10.5.8 will be able to connect to the wireless....but it will not be able to make any changes to the configuration of the Extreme.
    Update to Lion or Mountain Lion.....but check first to make sure that your Mac will support the operating system first.
    Use....or borrow an iPhone or iPad to set up the Extreme

  • I`m having trouble with my new advanced system the mac os X 10.0.3

    Hello everybody...
    I need Help, I would appreciated anything anybody could do to help me...
    I`m trying to install the new software the mac os X 10.0.3 and having trouble transfering all my files form the mac os 9.2.2 classic to my new system...Do i have to erase my hard drive to do a clean install???? Could I transfer my files to my home`s computer, instead of buying a portable smartdisk hard drive of 100 Gb, and then so i could transfer my fiels back to my mac without no trouble ????
    I Hope anyone could answer to my post as soon as possible, Thanks

    Hi, John. If you weren't having trouble with Mac OS 10.0.3, it would be a major surprise. OS X 10.0.x and 10.1.x were unusable beta versions and never should have been released, in the view of most people who ever tried to run them. It would be a severe trial of your patience and a waste of your time to install 10.0.3 on your Mac.
    If you want to run OS X, buy OS X 10.2.x (Jaguar), 10.3.x (Panther) or the current version, 10.4 (Tiger). All are available at reasonable prices from AppleRescue. Tiger is also available from any Apple retailer. Carefully read the system requirements for whichever version you prefer, and be sure your computer meets them before buying. If your Powerbook only has a 10GB hard drive, install a larger one (at least 40GB is sensible, since the cost per gigabyte of smaller drives is now exorbitant compared with larger units) before bothering to install OS X.
    It would be most advisable to copy everything on your current hard drive to an external FireWire hard drive, then reformat and erase the internal drive before installing OS X on it. Doing so insures that your data is all safe and that your internal drive is in tip-top condition when the new OS is installed. After performing the installation, you can copy the contents of the external drive back onto the internal drive. The external drive will then be available as backup space for the entire contents of the internal drive, including OS X, all your applications, and all your data.
    While OS 9 is still installed on your hard drive, check to make sure your Powerbook's firmware is up to date. It will need to be brought up to date while running OS 9, before you install OS X 10.2 or higher. Here is the updater for your 500MHz Tibook:
    http://docs.info.apple.com/article.html?artnum=75132
    If the firmware has already been updated, running the updater again will tell you so and will do no harm.

Maybe you are looking for