I downloaded and tried 3 times but it won't install. The circle just keeps going around and around.

And Adobe has yet to provide a number for tech support or a chat capability. I just keep being redirected to tutorials that do not address this problem.

Joellewee you can contact our support team at http://adobe.ly/yxj0t6.
If you can provide additional details regarding the behavior you are experiencing and any specific error messages it would be appreciated. Are you able to begin the download process within the Creative Cloud Desktop application?

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Mac Book Air is charged but the circle just keeps going around and I can't even get to sign in?

Mac Book Air is charged, the apple appears but the broken circle just keeps going and does not even take me to the sign in; any hints?

If you don't see any option, maybe your hard disk is damaged.
Close the OS X installer pressing the red button at the top left corner of the window, and open Disk Utility. Then, after opening Disk Utility, look at the left sidebar. What do you see at the top of the sidebar? Do you see the hard disk? If not, take the Mac to an Apple Store or reseller to get it repaired.
If you see the hard disk, select it and try to repair it. If it shows an error at the end, you will have to take the Mac to an Apple Store

What does it mean when I keep getting the following message: Cannot open Page: Safari could not open the page because the server stopped responding" I have it connected to my wifi, have 3 strong bars,but the circle just keeps going around.

What does it mean when I keep getting the following message on my IPad2:

Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

When I go to the App Store, the "circle" just keeps going and I cannot get to the updates - or anything else.

This is a strange problem. I want to update my applications. But when I click on App Store, the page opens but that is as far as things go. The rotating circles simply goes round and round but does not sign me in. I can gat to my Apple account, but not to the App Store.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

My Face time on mac won't work, the dial just keeps spinning!

When i login to facetime, the little dial just keeps spinning!!!!

Is it possible your are behind a firewall? http://support.apple.com/kb/HT4245

Ipad will not reboot circle just keeps going and going

can not charge ipad the circle just keeps going and going

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

How can I remove me credit card from my account I already tried from iTunes but it won't give the option 2 remove it!

How can I remove me credit card from my account I already tried from iTunes but it won't give the option 2 remove it!

Go to Store > View My Account > Edit Purchase Info. Then just click "No credit card" and hit Okay, and it will remove all of the info. Good luck.

I didn't close my mac air down properly and when i tried to use it, the screen was frozen. I turned it off and restarted it, and the grey screen with the apple logo appear and the circle just keeps spinning. Can you advise?

i didn't close my mac air down properly and when i tried to use it, the screen was frozen. I turned it off and restarted it, and the grey screen with the apple logo appear and the circle just keeps spinning. Can you advise?

Try resetting the SMC
Intel-based Macs: Resetting the System Management Controller (SMC)

When turning on my Macbook, the Apple logo shows up, but then the circle just keeps spinning and I cannot move forward...PLEASE HELP!

When turning on my Macbook, the Apple logo shows up, but then the circle just keeps spinning and I cannot move forward...PLEASE HELP! Can I take it to the Apple Store to get fixed? Can I do something? It's driving me nuts!

Do you hear any clicking?
Boot from the install disk and repair the disk and permissions.

I bought a new MacBookPro moved everything from old MacBookPro, new machine runs 10.6.7 - but iPhoto won't 'upgrade' the library - just hangs up supposedly while writing new library. help. thanks.

i bought a new MacBookPro moved everything from old MacBookPro, new machine runs 10.6.7 - but iPhoto won't 'upgrade' the library - just hangs up supposedly while writing new library. help. thanks.

How did you "move everything" over?
Migration assistance does not handle the iPhoto library well sometimes - the best way is to drag the bad iphoto library from the pictures folder on the new system to the desktop, connect the two systems together (network, firewire target mode, etc) and drag the iPhoto library intact as a single entity from the old system to the pictures folder of the new system and launch iPhoto on the new system - it will open and convert the iPhoto library as necessary and you will be fine - once you test the iPhoto library you can delete the one on the desktop
LN

My battery on my iPad mini isn't charging, the charging sign is on, but the battery just keeps going down.

My battery on my iPad mini isn't charging, the charging sign is on, but the battery just keeps going down.

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Since you did not say how long the battery lasts I am nut sure the battery is the problem.

What is that circle that keeps going around and around

What is that circle that keeps going around and around. I keep getting it when I try to open my email. It takes forever for it to go away

That sounds like the spinning beach ball and indicates your computer is busy. This can be caused by many things, I'd recommend reading the XLabs article about it, you can find that at:
http://www.thexlab.com/faqs/sbbod.html

Installing extensions and little circles just keeps going round and round, Help?

When I try to install new extensions, the little circle just keeps on going and the extension doesn't install.
When I go to extensions through the window>Extensions, it says there are three but only two work, onOne Software, which is installed on my machine, is empty.
When advised to download the Adobe Support Adviser, I follow the link to the page, only to be told that Adobe doesn't support this anymore.
Why can't I install any of the extension that I want and where are the onOne Software extensions?

Please provide more details. Windows or Mac? Which version of Extension Manager (CS6, CC, 6.0.8, 7.2.1, ...)? Could you provide the download link of the extension if possible?

I uninstalled the old version Firefox then I tried to install the new one. But it asks me to restart my computer to completely uninstall the old version. I had tried to restart my computer for few times but i still cant install the new firefox version.

I cant install the new version. Everytime i tried to process the program it asks me restart my laptop.

Run the Firefox program once as Administrator (right-click: Run as Administrator).<br />
If that doesn't help then do a clean reinstall.
Do a clean (re)install:
* Download a fresh Firefox copy and save the file to the desktop.
* http://www.mozilla.com/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

HT2305 Hi! I am trying to update my ipad 4 but it says I need an updated itunes and I just keep going around in circles. Can anyone help?

I am trying to update my first generation ipad and I keep going in circles. Can anyone offer a suggestion?

First gen iPad or 4th gen iPad?
first gen iPads max out at iOS 5.1.1
If your 4th gen says you need an updated iTunes then it's talking about the iTunes on your comptuer. For iOS7 you need at least iTunes 11

I downloaded and tried 3 times but it won't install. The circle just keeps going around and around.

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