I have the BlackBerry Z10 and suddenly stopped accepting my Blackberry ID password. What should I do

If try to download an app, it ask for the password and it says that is incorrect password. I reset the password a few times to see if fixes the problem but it still the same. I won't get the password. What should I do?

suarm85 wrote:
If try to download an app, it ask for the password and it says that is incorrect password. I reset the password a few times to see if fixes the problem but it still the same. I won't get the password. What should I do?
Try logging into BlackberryID on a pc, check if the phone is associated with the ID.

Similar Messages

  • My phone died last night and when I plugged it in it wouldn't turn on.I tried restarting it but it has yet to turn on since last night,It was just a black screen,i try the on/off and home buttons together but its not working,What should I do?

    My phone died last night and when I plugged it in it wouldn't turn on.I tried restarting it but it has yet to turn on since last night,It was just a black screen,i try the on/off and home buttons together but its not working,What should I do?

    How long have you had your phone? Because if you've had it a long time, the battery in the phone might of died on you. Or have you dropped it in water, snow, from high up? All those things could of disconnected something internally in your phone, or permentaly damaged the internal hard drive its self, or the sims card.

  • HI, i have ipod touch 32gb, i have noticed that volume and power button's do not respond. What should i do?

    HI, i have ipod touch 32gb, i have noticed that volume and power button's do not respond. What should i do?

    Try the standard fixes in squence:
    - Reset the iPod (may not work because of power button problem).
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore the iPod from backup
    - Restore the iPod to factoery defaults/new iPod
    If you still have a problem, it is likely due to a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I delete some emails ,there are moved to trash . I delete them from trash folder too and they still appear in a folder called 'all messages". I repeat the same actions and after a while they appear again!what should i do to delete them permanently??

    I delete some emails ,there are moved to trash . I delete them from trash folder too and they still appear in a folder called 'all messages". I repeat the same actions and after a while they appear again!what should i do to delete them permanently??

    If you are using Apple's Mail app 6.5 is the latest version irrespective of what a previous poster says. It does sound though that you are using a gmail account online via a web browser. Please confirm and fill in missing information.

  • My ipad is flat and when I plug it in to charge it just repeatedly turns on and then turns off but isn't charging. I tried to plug into itunes but it just goes through the same ritual and can't maintain connection to itunes. What should I do ?

    My ipad is flat and when I plug it in to charge it just repeatedly turns on and then turns off but isn't charging. I tried to plug into itunes but it just goes through the same ritual and can't maintain connection to itunes. What should I do ?

    1. Reset iPad
    2. Try another wall socket
    3. Try another cable (make sure it's an original Apple cable)
    4. Try another charger (make sure it's an original Apple charger)
    5. Clean Lightning port with compress air or new paint brush

  • I reset my apple ID password here on the website, but my computer isn't recognizing my new password. what should I do? I just need to update my adobe flash player but it keeps asking me for my password but won't take my new password I just updated.

    Model Name: iMac
      Model Identifier: iMac12,1
      Processor Name: Intel Core i5
    I reset my apple ID password here on the website, but my computer isn't recognizing my new password. what should I do? I just need to update my adobe flash player but it keeps asking me for my password but won't take my new password I just updated.

    "If you've forgotten the Apple ID password how did you log in to make the last post?"
    Exactly! The password I used to log on here and write my post I figured was the same Apple ID password I would use to reset my computer login password. But my computer isn't recognizing it as the correct password so it wont let me update my login password. I have 2 user accounts on my computer.
    As far as the link you provided, I already looked to that for help earlier. It states:
    Choose Apple menu > System Preferences, click Users & Groups, click the lock to unlock it, then provide an administrator name and password. Select a user, then click Reset Password.
    I did these steps, but I don't remember my admin password. The question is: How do I reset my admin password so I can reset my log in password.
    Is my admin password the same password I use to log onto this website to post questions? If so, like I said previously, I already reset that password and my computer isnt recognizing it.

  • I don't have a credit card and I can't open an itune account. what should I do?

    I don't have a credit card. I can't create an itune account. what should I do?

    Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Support

  • HT4889 My new iMac says that my old Macbook is not updated to the latest Yosemite software so it won't let me migrate files. But I have checked my Macbook and it says that it is updated. What should I do?

    I am trying to migrate files from an old Macbook--which is already updated with the latest Yosemite software--to a new iMac that also has the latest Yosemite software. But I keep getting an error message that says that my old Macbook is not updated. What should I do?

    If the 2 computers have the correct cable connections, try the Target Disk Mode.
    Target Disk Mode - Mavericks

  • HT201263 iphone 4 will not turn on for anything. touching the home screen and lock screen still doesnt turn it on. what should i do

    my iphone 4 was working fine yesterday and last night it just started cutting off and on by its self and now it doesnt want to come on at all. what should i do?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem. Take it apart and verify that you reassembled it correctly. Next take it to someone with more experience.

  • Iphone4 turned off out of the blue.. and now it wont turn back on.. what should i do???

    I recently got my iphone and its been working fine.. till today.. i was checking my mail and the phone went black. its been like that for the past hour and it doesnt seem to trun on.
    please help!!

    Assuming the battery didn't die, try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

  • My ipad keeps talking and im not able to enter my password. what should i do?

    hi

    Can someone help me. everytime I press the passcode ipad just keeps talking and not taking the passcode and it automatically disables my ipad for 15 minute. What should I do?

  • My IPod keeps shutting out of apps. I'll be on instagram or even the ITunes store and it just freezes out exits out. What should I do??

    My IPod does this everyday for every app. I don't know why. I've tried turning it off and on but that doesnt help.

    See:
    iOS: Troubleshooting applications purchased from the App Store
    Contact the developer/go to their support site if only one app.
    Restore from backup. See:
    iOS: How to back up              
    Restore to factory settings/new iPod

  • My phone is stuck on the apple logo, after I tried to restore it.  The restoration failed and I can't turn it OFF.  What should I do?

    Phone is stuck on apple screen after recovery.
    Will not turn off.

    Hey there boogala1,
    Try using the information in the following article to help you resolve this issue with your iPad mini:
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT1808
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • It says I have the new download for my iPod but I see no changes :( what do I do?

    It says I have the new download for my iPod but I see no changes :( what should I do

    Hello!
    If you refer to an App. and it doesn't appears on Springboard, you can reboot your iPod. If it not solve the problem, Reboot your iPod from Hardware (Press and keep presing Sleep/Wake button and Home button for about ten seconds until Apple logo appears). It might solve the problem. If not, Sync your iPod on iTunes, it may appears.
    You can redownload your App on "purchased" section from iTunes App, it should say "Installed"
    Hope this solves your problem
    Greetings
    Distenta.

  • Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up  button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on.

    Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up  button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on. How to recover or restart my Phone

    Follow these steps to log into your iCloud account on your computer and deactivate "Find my iPhone" on your device:
    Remove an iOS device or Mac on which you can’t turn off Find My iPhone
    If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
    Note:    You can also remove your iOS device by first erasing it—just follow the instructions below for removing an iOS device you don’t have. You can later restore the device from an iCloud or iTunes backup.
    Turn off the device you want to remove.
    Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
    Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete button next to the device. If the device comes online again, it will reappear in Find My iPhone. If your device reappears, turn off Find My iPhone on the device (follow the instructions above for removing a device by turning off Find My iPhone), or if it’s an iOS device and you no longer have it, follow the instructions below for removing an iOS device you no longer have.
    Remove an iOS device you no longer have
    If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
    Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
    Click All Devices, then select the device.
    Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.
    Note:    If you’re trying to erase a family member’s device, that person will need to enter his or her Apple ID password on this device. If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
    When the device is erased, click Remove from Account.All your content is erased, and someone else can now activate the device.
    copied from: iCloud: Remove your device from Find My iPhone

Maybe you are looking for