Images not appearing on slide when converted from Powerpoint to Keynote

My Pastor's Powerpoint slides converted nicely to Keynote except 2 pictures at the top of one slide. He saved just that slide as a separate ppt file and I could see the images in the thumbnail, but they're gone when it's opened in Keynote. I'm thinking a layering problem, but I'm new to iMac and Keynote. Any suggestions?

Hi Lilybiri,
I have (again) requested my IT dept to take a look at what is going on.
If they cannt/wont help, then I may well take up Rick's very kind offer.
The more I think about it, the more I believe my problem(s) stem from having to link up to Adobe when working on-line.
It takes about 30 seconds from the time I open the initial Captivate start screen (attached) before any of the links become active.
That strikes me as way too long and might be the cause of the problem.
Any idea if this "link to Adobe" can to turned off? What do I need the link for anyway...day to day?
Noel

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Images not appearing on slide

I am using Captivate 4, Windows XP.
For some time now I have been working, without any problems as foolows:
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Suddenly today, after selecting required image and clicking on "insert" from within Captivate, the image does not appear on the slide.
However there is an "image" in the timeline, but if you right click on this.. and then go to "properties", nothing come up.
Attached is an example...there are no other images on the slide (header/footer is merged onto slide), so cannt be a case on image is "behind" something.
I have on-going problems with Captivate when connected to company network...very slow and most times I get message telling me Captivate is not responding...and I have to wait and wait until it kicks in to life. Could this be related?
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