IPod nano does not appear in iTunes AND Mac computer - AND does NOT load

My nano worked out just fine for a month until one day - when I wanted to charge the battery - it just did not appear in iTunes, nor on my desktop. I tried the 5 Rs, but can't restore, of course, because my mac does not recognize the nano. As soon as I plug in the nano to my mac, it is stuck on "Do not disconnect" and does not charge. I'm tired of resetting and plugging the USB cable in and out. Please, help!
What else can I do? Does it make sense to send my nano back and have it inspected? Does Apple charge for technical support?
I'm thankful for any kind of reply.
iBookG4   Mac OS X (10.4.2)  

me again.. hey did you guys work out how to get around it at all? I'd so love some adivce. I think i'm going crazy ay. I've also tried all the things mentioned in the above link given by another member..with no luck. May be its possible that there's not enough space on my computers hard drive to recognise the ipod???? Plus when i did originally download the software from out of the box, it didn't allow me to select where i wanted to put this software and just said it was putting it on my hard-drive anyway. I would of liked to have positioned it somewhere, so i knew where to find it and too make sure it was all there n ok.
I look forward to hearing form ANYONE with some tips :o)
Thanks again
Kath

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