Ipod Touch 4th Gen will not sync with Itunes 11.1

I upgraded my Itunes to the latest version, now I can't get Ipod touches to sync that are 4th gen. Any help?

I FINALLY got it to sync. I had to unplug and restart my computer 3x's then it worked and went like a charm. It was getting to step 2 of 5 in the sync then just freezing. I let it run for 15+ hours the first day.
I do have to ask though since I have a knowledgable person:
My son's Ipod touch broke so I bought a refurbished one. How can I change the ID on Itunes or his touch to reflect his Ipod?

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    Contact a lawyer if you want to sue.
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    Hello, VvioletT. 
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    Placing your device into recovery mode
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    Hello, VvioletT. 
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