It seems my free adobe software was automatically updated to Adobe Reader DC, and since then I can't open PDF files within various emails from other websites - just gives me a black page which says its loading, then finally an error message saying adobe i

Not sure if this question is even posted anywhere. Don't know what to do next?

Hi Angelete,
I am so sorry for the inconvenience caused & will try to get this issue resolved.
Please follow the below steps :-
Right-click the taskbar and select Task Manager.
Select the Processes tab, and select Show Processes From All Users.
Select any Adobe Reader process, and click End Process.
Repeat for all additional Adobe Reader processes.
Restart Windows & try to view the PDF's.
Let me know if you still experience any issue.
Regards,
Aadesh

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