LG Cosmos Touch - Transferred phone, but can't get rid of old user's Backup Assistant

Hello!  I'm trying to transfer one of my phones (an LG Cosmos Touch)  to someone else (on my account), but I can't get the old user's  Backup Assistant information removed.  I've tried removing the app so I can download a new copy; it tells me it's removed, but it's still on the list.  I've tried syncing the new user's contact list to the phone from the computer, but the phone tells me the number's changed, and if I try running Backup Assistant it still tries to contact the account for the OLD number, not the new.  I just reloaded the address book by hand (since there weren't too many numbers yet), but I'd LIKE to be able to run Backup Assistant for the new user of the phone, whom I'm sure will be adding additional contacts.  How can I do this if I can't replace the app?  Thanks for any help you can provide.

On most devices where you can't remove Backup Assistant, you can do the following to get rid of it.  
1) Open up Backup Assistant. 
2) Press on help (may be under options).
3) From the help screen type in *73738#.
4) This will remove Backup Assistant and you can just reconfigure it altogether.
I hope this helps someone who is in the same predicament.  NO need to master reset the phone to get rid of Backup Assistant. Woohoo! 
Any questions, please let us know!

Similar Messages

  • I have multiple emails associated with my i phone, but can't get my mac to associate some of the email names because it is associated with other apple id , but it's my id. how can i get around this?

    I have multiple emails associated with my i phone, but can't get my mac to associate some of the email names because it is associated with other apple id , but it's my id. how can i get around this?

    - Try contacting iTunes for the password problem:
    Apple - Support - iTunes - Contact Us
    - For the other problem you can try a reset. Nothing will be lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - The next standard thing to do is to download/install a new app but you cant 'do that.
    - Instead, try restoring from backup.

  • I have an apple i phone that is disabled because cant remember the password to get into the phone i was told to sign into i tunes to be able to unlock my phone. i have i tunes i get into on my i phone but can not get into it on my computer??

    i have an apple i phone that is disabled because cant remember the password to get into the phone i was told to sign into i tunes to be able to unlock my phone. i have i tunes i get into on my i phone but can not get into it on my computer??

    Hey grandkids7k,
    Thanks for the question. The following resource provides troubleshooting information if you have forgotten your passcode:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212
    If you have never synced your device with iTunes, or you do not have access to a computer
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the Connect to iTunes screen.
    5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
    Thanks,
    Matt M.

  • Hi When going from Develop module to print module a white boarder appears on screen which also prints via my epson r3000 printer. I can get round this by exporting photo to Elements and printing from there but can i get rid of the boarder and print from l

    Hi When going from Develop module to print module a white boarder appears on screen which also prints via my epson r3000 printer. I can get round this by exporting photo to Elements and printing from there but can i get rid of the boarder and print from lightroom?

    In the printer driver (accessed through the Page Setup button) set the Advanced tab to borderless. Then in the right hand panel under Layout set all the margins to zero.

  • I've deleted all the CC apps from my computer and re-istalled CS6 but can't get rid of the Adobe CC sign-in. It appears every time I launch a CS6 app.

    I've deleted all the CC apps from my computer and re-istalled CS6 but can't get rid of the Adobe CC sign-in. It appears every time I launch a CS6 app.

    YOu did not properly deactivate your CC. Delete the SLstore and PCD folder stuff.
    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • How can I get rid of old books that I have deleted from my device? It still shows up as purchased books on "Icloud".

    How can I get rid of old books that I have deleted from my device but still shows up as "purchased books" on "Icloud". I don't want to see some of these books at all. I can sort by one that are PDFs and ones currently on device, but it still gives option to show those old titles. Does anyone know how to erase your "Icloud" history, please?

    Nooooooo! lol... If I want to download again I will, I don't want an electronic trail. Plus when I have Ibooks open, sometimes I will accidently hit the item and it will immediatly try to download it. The problem with that is that its "Time magazines Best Photos of 2012" etc and it locks up my IPAD cuz of sheer size of the book. So I would like it gone from the history. Isn't there a way to clear the history? 

  • Purchase song on notebook, change info, iCloud syncs with iTouch with old info, i sync then 2 copies on iTouch, can't get rid of old info one.  Help?

    purchase song on notebook, change info, iCloud syncs with iTouch with old info, i sync then 2 copies on iTouch, can't get rid of old info one.  Help? thx

    Also, you need to have activated the computer for use with itunes. Why that's not done when you install is a mystery.
    Because you don't need an iTunes account tio use or install iTunes.
    You cannot authorize the computer until you have an account because that's what you are authorizing.
    Note, you can only have 5 active computers, but you can deactivate all of them.
    You can have 5 computers authorized at any one time. You can only select Deauthorize all when you do hae 5 authorized and you can only do it one time per year.
    Next, create/update your itunes account.
    Again you cannot "activate" (which is authorize) unless you have an iTunes account. So you cannot authorize iTunes and then create an iTunes account.

  • HT4847 How do I unlock my ipad. It Wants me to back up icloud but can't get rid of message to try

    My ipad is showing a message that advises icloud has not been backed up for 2 weeks and the ipad needs to be plugged in and charging to enable back up. However, I can't get rid of the message so that I can turn on wi-fi and start back up. This has happened to me before and I ended up having to pay a one off fee of £25.00 for advice to clear the message that was quick to do. Can't remember how to do it though. Does anyone know how to unfreeze the screen please? I have tried holding the wake up button but that just brings up the swipe to power off screen, which does not react to a swipe. Please help.

    Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.  This just restarts it, you won't lose any data by doing this.

  • What do I do if I Switched to an android phone but Im not getting messages from apple users because of the I messages. I have already turned off my I messages on my old phone.

    I Switched to an android phone but Im not getting messages from people with I phones because of the I messages. I have already turned off my I messages on my old phone.

    http://support.apple.com/kb/ts5185

  • Alert pops up can't find chrome toolbar....I don't have chrome toolbar but can't get rid of the alert....annoying

    updated to newest firefox..now alert box pops up saying can't find chrome toolbar..which I don't have apparently firefox has worked with this toolbar for a long time I update regularly why do I get this alert now and how can I get rid of this annoying alert thank you

    can't find file at chrome://bbrs_002.tb/content/toolbar.html

  • Uninstalled Roboform, but can't get rid of Roboform Lite icon in toolbar.

    I uninstalled the Pro version of Roboform. I was told that some files were still on the pc under a file called "siber". I deleted the siber folder.
    I can't get rid of the Roboform Lite icon in the tool bar

    Have a look in the Extensions menu. Click Firefox button | Add-ons | Extensions.
    Remove if you see it in there.

  • I purchased a new computer and transferred itunes, but can't get the podcasts I downloaded after the transfer to sync to my nano

    I purchased a new computer and transferred itunes to it but now can't get podcasts downloaded after the transfer to sync with device.

    So you have these podcasts downloaded and stored in your iTunes library is that correct?  However, they will not sync with the device?  Are these video or audio podcasts?
    How is your Nano currently configured to sync podcasts?  You can check this by viewing the iPod's Podcasts configuration tab in iTunes.  To view this tab, plug your iPod in and select it from under the Devices section in the left hand pane of iTunes to bring yourself to the Summary tab that now shows to the right.  Look for the Podcasts tab along the top and select it.  Here you can configure how and what Podcasts are synced.
    If you do happen to make any changes from under this tab, be sure to hit the Apply button to sync the updated changes to the Nano.
    B-rock

  • Bought used ipo touch 5th gen but can't get it to work with my library

    hi bought used 5th gen ipod touch on ebay but it doesn't show in my library when i connect it all i get on the ipod is a message saying do you trust this computer when i prees yes nothing happens.

    Is your account listed in Settings>iCloud? If not y ohave to first delete the iCloud account from the iPod by going to the bottom of the screen. You have to enter the password for the listed ID. That is part of the Activation Lock
    iCloud: Find My iPhone Activation Lock in iOS 7
    Withou that or without getting the previous owner to remove the device from their account
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    The iPod is not usable to you. If you can get either of the above two thnks done. restore the iPPod via iTunes and set it up with your account
    iTunes: Restoring iOS software

  • Round movie frame but can't get rid of white corners

    I've used a rounded-rectangle as a mask so the corners of the
    movie are rounded. That works, but the corners (background?) are
    white still: basically I have a rounded movie playing in a square
    white box. How can I get the background to be transparent?

    I should have mentioned I'm using swfobject to embed the
    movie in my final page. I've tried passing the "bgcolor" param
    without effect. I'll see if I can learn anything using your
    suggestion, however. Thanks!
    [edit] Yup, that helped by showing the correct format etc. of
    the params. I also discovered I was omitting to set the
    expressinstall param of swfobject to false, so that's why my
    earlier attempts were failing. Thanks! [/edit]

  • I have just updated the software on my pad to ios7. Big mistake. It is ugly and unpleasant to use. Also, on safari there are icons which I have no wish to use, but can't get rid of. Can I revert to the previous operating system?

    I have just updated the operating system on my ipad2 to iso7. Big mistake. It is ugly and unpleasant to use, and the Safari element comes loaded with icons I will not be using, but can't seem to get rid of. Does anybody know how to change the operating system back to the previous one?
    Thanks.

    Firstly, the icons when you load safari are your bookmarks in the favourite section. To remove them you can simply either delete them or move them to another bookmark folder. To access your bookmarks tap the blue book in the top right corner and then go through to bookmarks and select and edit from there, goodluck :)

Maybe you are looking for

  • How do I move new photos to an album

    That is one question.  iPhone 4s. I have created an album.  I select each potho individeually.  Then I can copy them, but cannot then find the album into which I want to paste. Is there no way to select a group of photos on the phone? Second question

  • How to change font size

    Just purchased Deskjet 1010 & don't know how to change font size.

  • ATI Radeon HD 4870 512MB

    Does anyone know if 1 ATI Radeon HD 4870 512MB uses how much power, because in the new Mac Pro (early 2009) it can't use more than 300W of graphics power consumption. So, i am thinking of getting 4 of those ATI Radeon HD 4870 512MB graphics cards (be

  • MDX Case Statement not working

    Hi have written the following MDX statement to create a new column calledl 'Aon Group' and group the Policy Broker Names into 2 values, either 'Aon' or 'All Other': WITH Member [Measures].[Aon Group] as Case when [Broker].[Policy Broker Name - Big 6]

  • Lifetime tab is not visible?

    Dear all. we are using sap portal 7.0 SP20, the problem is after uploading a document we are not able to see lifetime tab, we activated Time dependent publishing  and restarted the portal system also but again we are getting same issue. Please sugges