Line items to be excuded in dunning after tha max. level is reached

Hello everyone,
We have a requirement in Dunning where the line items that have reached the max. level,  should not be included in the reminders any longer since the invoices are then handled over to an insurance company. Request help on the configuration required for this.
Thanks

Hello,
The dunning block should be set at document level in this case. This way only the document will be blocked.
If you set it in customer master, the customer will never be dunned.
There is a path in customizing to create the dunning block.
REgards,
REnan Correa

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