My e-learning consists of 40 slides. I am publishing the project as HTML5, while previewing, when I use the back button on the playbar, there is an audio mismatch. Some other audio is played for that slide. Please help.

My e-learning consists of 40 slides. I am publishing the project as HTML5, while previewing, when I use the back button on the playbar, there is an audio mismatch. Some other audio is played for that slide. Please help.

Hi there,
Can you please share your Captivate version?(Help>About Adobe Captivate)
Thanks,
Nimmy Sukumaran.

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    com.oxsemi.driver.OxsemiDeviceType00 (1.28.13)
    at.obdev.nke.LittleSnitch (4052)
    Password:
    com.wdc.WDSmartWareServer
    com.wdc.WDDMservice
    com.sierrawireless.SwitchTool
    com.oracle.java.JavaUpdateHelper
    com.oracle.java.Helper-Tool
    com.microsoft.office.licensing.helper
    com.lacie.desktopmanager.service
    com.google.keystone.daemon
    com.adobe.fpsaud
    at.obdev.littlesnitchd
    jp.buffalo.NASPower
    com.oracle.java.Java-Updater
    com.lacie.eventsactions.launcher.agent
    com.hp.messagecenter.launcher
    com.hp.devicemonitor
    com.google.keystone.system.agent
    at.obdev.LittleSnitchUIAgent
    com.nds.pcshow.uninstall
    com.nds.pcshow
    com.facebook.videochat.thomasbrown.updater
    com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
    com.adobe.AAM.Scheduler-1.0
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    /Library/Address Book Plug-Ins:
    /Library/Components:
    /Library/Extensions:
    /Library/Frameworks:
    AEProfiling.framework
    AERegistration.framework
    Adobe AIR.framework
    AudioMixEngine.framework
    EWSMac.framework
    HPDeviceModel.framework
    HPPml.framework
    HPScan.framework
    HPServicesInterface.framework
    HPSmartPrint.framework
    HPSmartX.framework
    NyxAudioAnalysis.framework
    PluginManager.framework
    Snapfish.framework
    iLifeFaceRecognition.framework
    iLifeKit.framework
    iLifePageLayout.framework
    iLifeSQLAccess.framework
    iLifeSlideshow.framework
    iTunesLibrary.framework
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    /Library/Internet Plug-Ins:
    AdobePDFViewer.plugin
    Flash Player.plugin
    JavaAppletPlugin.plugin
    Quartz Composer.webplugin
    QuickTime Plugin.plugin
    SharePointBrowserPlugin.plugin
    SharePointWebKitPlugin.webplugin
    Silverlight.plugin
    flashplayer.xpt
    googletalkbrowserplugin.plugin
    iPhotoPhotocast.plugin
    npgtpo3dautoplugin.plugin
    nsIQTScriptablePlugin.xpt
    o1dbrowserplugin.plugin
    /Library/Keyboard Layouts:
    /Library/LaunchAgents:
    at.obdev.LittleSnitchUIAgent.plist
    com.adobe.AAM.Updater-1.0.plist
    com.google.keystone.agent.plist
    com.hp.devicemonitor.plist
    com.hp.messagecenter.launcher.plist
    com.lacie.eventsactions.launcher.agent.plist
    com.oracle.java.Java-Updater.plist
    jp.buffalo.NASPower.plist
    jp.buffalo.NASPower_pla.plist
    /Library/LaunchDaemons:
    at.obdev.littlesnitchd.plist
    com.adobe.fpsaud.plist
    com.apple.remotepairtool.plist
    com.google.keystone.daemon.plist
    com.lacie.desktopmanager.service.plist
    com.microsoft.office.licensing.helper.plist
    com.oracle.java.Helper-Tool.plist
    com.oracle.java.JavaUpdateHelper.plist
    com.sierrawireless.SwitchTool.plist
    com.wdc.WDDMservice.plist
    com.wdc.WDSmartWareServer.plist
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    Flash Player.prefPane
    HP Scanjet.prefPane
    JavaControlPanel.prefPane
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    NasNavigator2.app
    com.microsoft.office.licensing.helper
    com.oracle.java.JavaUpdateHelper
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    iWork.qlgenerator
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    AppleIntermediateCodec.component
    AppleMPEG2Codec.component
    /Library/ScriptingAdditions:
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    GBSpotlightImporter.mdimporter
    Microsoft Entourage.mdimporter
    Microsoft Office.mdimporter
    iWeb.mdimporter
    iWork.mdimporter
    /Library/StartupItems:
    ChmodBPF
    HP IO
    LocSvc
    /etc/mach_init.d:
    /etc/mach_init_per_login_session.d:
    /etc/mach_init_per_user.d:
    Library/Address Book Plug-Ins:
    SkypeABDialer.bundle
    SkypeABSMS.bundle
    Library/Fonts:
    04b-08.suit
    Arial
    Brush Script
    Times New Roman
    Verdana
    Wingdings
    Wingdings 2
    Wingdings 3
    encodings.dir
    fonts.dir
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    Library/Internet Plug-Ins:
    FacebookVideoCalling.bundle
    Move-Media-Player.plugin
    PlayerPlugin.bundle
    fbplugin_1_0_3.plugin
    Library/Keyboard Layouts:
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    com.adobe.AAM.Updater-1.0.plist
    com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
    com.facebook.videochat.thomasbrown.plist
    com.nds.pcshow.plist
    com.nds.pcshow.uninstall.plist
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    TomTomHOMERunner, LDMStatusItem, apple-scc-20130209-112927
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    I followed this procedure to check my files:
    Please read this whole message before doing anything.
    The following procedure will help whether your system has been modified. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
    These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
    Step 1
    Copy or drag — do not type — the line below into the Terminal window, then press return:
    kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
    Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
    Step 2
    Repeat with this line:
    sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}' 
    This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
    Step 3
    launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}' 
    Step 4
    ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null 
    Step 5
    osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null 
    Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
    You can then quit Terminal.
    I believe that I have a keylogger or some sort of spyware installed on my mac, please help!
    POST YOUR OUTPUT FOR REVIEW/COMMENT.
    After running these commands, here is the output. Can you please tell me if you see anything here. I would be so grateful.
    com.oxsemi.driver.OxsemiDeviceType00 (1.28.13)
    at.obdev.nke.LittleSnitch (4052)
    Password:
    com.wdc.WDSmartWareServer
    com.wdc.WDDMservice
    com.sierrawireless.SwitchTool
    com.oracle.java.JavaUpdateHelper
    com.oracle.java.Helper-Tool
    com.microsoft.office.licensing.helper
    com.lacie.desktopmanager.service
    com.google.keystone.daemon
    com.adobe.fpsaud
    at.obdev.littlesnitchd
    jp.buffalo.NASPower
    com.oracle.java.Java-Updater
    com.lacie.eventsactions.launcher.agent
    com.hp.messagecenter.launcher
    com.hp.devicemonitor
    com.google.keystone.system.agent
    at.obdev.LittleSnitchUIAgent
    com.nds.pcshow.uninstall
    com.nds.pcshow
    com.facebook.videochat.thomasbrown.updater
    com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
    com.adobe.AAM.Scheduler-1.0
    LaCie DiscRecording/LaCie DiscRecording.pkg:
    Contents
    /Library/Address Book Plug-Ins:
    /Library/Components:
    /Library/Extensions:
    /Library/Frameworks:
    AEProfiling.framework
    AERegistration.framework
    Adobe AIR.framework
    AudioMixEngine.framework
    EWSMac.framework
    HPDeviceModel.framework
    HPPml.framework
    HPScan.framework
    HPServicesInterface.framework
    HPSmartPrint.framework
    HPSmartX.framework
    NyxAudioAnalysis.framework
    PluginManager.framework
    Snapfish.framework
    iLifeFaceRecognition.framework
    iLifeKit.framework
    iLifePageLayout.framework
    iLifeSQLAccess.framework
    iLifeSlideshow.framework
    iTunesLibrary.framework
    /Library/Input Methods:
    /Library/Internet Plug-Ins:
    AdobePDFViewer.plugin
    Flash Player.plugin
    JavaAppletPlugin.plugin
    Quartz Composer.webplugin
    QuickTime Plugin.plugin
    SharePointBrowserPlugin.plugin
    SharePointWebKitPlugin.webplugin
    Silverlight.plugin
    flashplayer.xpt
    googletalkbrowserplugin.plugin
    iPhotoPhotocast.plugin
    npgtpo3dautoplugin.plugin
    nsIQTScriptablePlugin.xpt
    o1dbrowserplugin.plugin
    /Library/Keyboard Layouts:
    /Library/LaunchAgents:
    at.obdev.LittleSnitchUIAgent.plist
    com.adobe.AAM.Updater-1.0.plist
    com.google.keystone.agent.plist
    com.hp.devicemonitor.plist
    com.hp.messagecenter.launcher.plist
    com.lacie.eventsactions.launcher.agent.plist
    com.oracle.java.Java-Updater.plist
    jp.buffalo.NASPower.plist
    jp.buffalo.NASPower_pla.plist
    /Library/LaunchDaemons:
    at.obdev.littlesnitchd.plist
    com.adobe.fpsaud.plist
    com.apple.remotepairtool.plist
    com.google.keystone.daemon.plist
    com.lacie.desktopmanager.service.plist
    com.microsoft.office.licensing.helper.plist
    com.oracle.java.Helper-Tool.plist
    com.oracle.java.JavaUpdateHelper.plist
    com.sierrawireless.SwitchTool.plist
    com.wdc.WDDMservice.plist
    com.wdc.WDSmartWareServer.plist
    /Library/PreferencePanes:
    Flash Player.prefPane
    HP Scanjet.prefPane
    JavaControlPanel.prefPane
    /Library/PrivilegedHelperTools:
    .DS_Store
    NasNavigator2.app
    com.microsoft.office.licensing.helper
    com.oracle.java.JavaUpdateHelper
    /Library/QuickLook:
    GBQLGenerator.qlgenerator
    iWork.qlgenerator
    /Library/QuickTime:
    AppleIntermediateCodec.component
    AppleMPEG2Codec.component
    /Library/ScriptingAdditions:
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    GBSpotlightImporter.mdimporter
    Microsoft Entourage.mdimporter
    Microsoft Office.mdimporter
    iWeb.mdimporter
    iWork.mdimporter
    /Library/StartupItems:
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    LocSvc
    /etc/mach_init.d:
    /etc/mach_init_per_login_session.d:
    /etc/mach_init_per_user.d:
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    SkypeABDialer.bundle
    SkypeABSMS.bundle
    Library/Fonts:
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    Times New Roman
    Verdana
    Wingdings
    Wingdings 2
    Wingdings 3
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    fonts.dir
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    EWSMac.framework
    Library/Internet Plug-Ins:
    FacebookVideoCalling.bundle
    Move-Media-Player.plugin
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    fbplugin_1_0_3.plugin
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    com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
    com.facebook.videochat.thomasbrown.plist
    com.nds.pcshow.plist
    com.nds.pcshow.uninstall.plist
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    TomTomHOMERunner, LDMStatusItem, apple-scc-20130209-112927
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  • Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.

    Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.
    I've tried my best to troubleshoot. . . opening in safe mode nothing seems to work.
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    Crashed Thread:  8  Dispatch queue: com.apple.iad.iadidmanager
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090

    Hi there navicin79,
    You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
    Troubleshooting iTunes installation on Mac OS X
    http://support.apple.com/kb/ht2311
    OS X Mavericks: If an app freezes or quits unexpectedly
    http://support.apple.com/kb/PH13975
    -Griff W. 

  • I have updated my 4S i phone with ios 8.1.2, while activating i forgot my password, i am able to sign in my apple id in pc but not not able to sign in my i phone and  message- your apple id has been disable for security reasons please help

    I have updated my 4S i phone with ios 8.1.2, while activating my iphone, i forgot my password. I am able to sign in my apple id in pc (manage my account) but not not able to sign in my i phone and  message- your apple id has been disable for security reasons please help.
    my apple id is with extension @ gmail.com but for activation it is mentioned that it is linked with extension of @me.com

    Hi ulhas1frombanihal,
    Welcome to the Support Communities!  Because your account has been disabled, you will need to contact Apple ID account security to straighten this out.
    Contact Apple for help with Apple ID account security - Apple Support
    http://support.apple.com/en-us/HT5699
    I hope this information helps ....
    - Judy

  • I have a ipod touch 2nd generation 8gb 4.2.1 im new to itunes i made a itunes account but it says i need a payment method is there anyway i can use my paypal if not is there a way to not have to use a payment method for itunes store please help ty

    i have a ipod touch 2nd generation 8gb 4.2.1 im new to itunes i made a itunes account but it says i need a payment method is there anyway i can use my paypal if not is there a way to not have to use a payment method for itunes store please help ty

    Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    Using those instructions you may also be able to select PayPal if that is allowed in your country.

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