OAAM 11g R2: Unable to load java class for custom configurable action

Question

Need to configure a Configurable Action to get triggered for a particular action at a given checkpoint.
Steps Followed:
1. Created a java class implementing com.bharosa.vcrypt.tracker.dynamicactions.intf.DynamicAction, getParameters() and execute() methods were implemented in that java class.
2. Added necessary jars from $ORACLE_IDM_HOME\oaam\cli\lib to the build classpath.
3. Compiled and created a jar with it.
4. Extracted the oracle.oaam.extensions.war file into a working folder.
5. Added the Custom Jar created in step 3 into <working folder>/WEB-INF/lib/
6. Changed the following in MANIFEST.MF in <working folder>/META-INF/:
Specification-Version:11.1.2.0.1
Implementation-Version:11.1.2.0.1
7. Rejar-ed the oracle.oaam.extensions.war from the working folder using following command:
jar -cvfm oracle.oaam.extensions.war <working folder>\META-INF\MANIFEST.MF -C <working folder>/ .
8. Stopped the oaam_admin_server1, oaam_offline_server1 and oaam_server_server1.
9. Deleted the oracle.oaam.extensions deployment from the weblogic.
10. Deployed the newly created oracle.oaam.extensions as a shared library for oaam_admin_server1 and oaam_server_server1.
11. Started all managed servers.
But when I tried to create an action template with the java class I just created, it was throwing following error
+java.lang.ClassNotFoundException: *+
Unable to load configurable action class *. Ensure the class is made available in the class path.
Referred following documents:
1.      http://docs.oracle.com/cd/E27559_01/admin.1112/e27207/cfgactions.htm
2.     http://docs.oracle.com/cd/E27559_01/dev.1112/e27206/cfg-action.htm
3.     http://docs.oracle.com/cd/E27559_01/dev.1112/e27206/extend.htm
Kindly help me. Thanks in advance.
Edited by: 917717 on Dec 12, 2012 7:16 PM

Answer 1

This thread is a bit stale but I thought it might help to clarify one point about custom jar files on UCCX.
To properly load a custom jar:
Upload it into the classpath directory in the document repository. 
Select it under System | Custom Classes Configuration
Finally you need to restart the CCX Engine and the CCX Administration services.  If you have HA you need to restart them on both servers. 
Other notes:
When referencing your class in the CCX Editor, use the fully qualified name of the class.  Lots of other classes use things like Element or Document so you need to be explicit. The editor only knows about the 20 native classes by their object names.  If you create a Document object in the editor you are really creating a com.cisco.doc.Document object.  If you loaded jdom.jar and you wanted a jdom document then you need to create an object of type org.jdom.Document.
When compiling your custom jar files, be sure to compile for the version of Java that the CCX Engine runs.  In general UCCX 7.X and older use Java 1.4.  UCCX 8.X and higher use Java 1.6.  Several of the core Java classes had significant changes between 1.4 and 1.6. If you ran your code on UCCX 7 or earlier and now it fails in UCCX 8.X or higher, recomplile for Java 1.6 and you classes will likely work again.
Finally, check for security violations in UCCX 8.X or higher.  Cisco has restricted some of the things you can do.  These URL's have more information:
http://docwiki.cisco.com/wiki/Engine
http://docwiki.cisco.com/wiki/Troubleshooting_Tips_for_Unified_CCX_8.0
-Steven
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