Outgoing smtp problem in Mail
My outgoing smtp server in Mail Account Information is shown as "offline" and I can't send emails. Can anyone tell me how to solve this problem and what the smtp should read or be inserted as? Thanks.
EDIT SMTP SETTINGS
In Accounts window, select to Edit SMTP Server list...
Select account in the list.(It's not uncommon to find extra SMTP servers listed. When you remove account, Mail does not delete the smtp info. You might need to do some clean up in the list to remove the extras.)
Click on Advanced tab. Enter full email address and password
Name. [email protected]
Add password if it is blank.
Apple defaults to the default ports (25,465, 587) but some servers prefer a custom port. Check to see what port they recommend. Gmail for example likes 465, Outlook.com 587. Verify if they require SSL.
Open Connection Doctor under Window in the Menu bar.
Do you see green light now for your account?
Similar Messages
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Outgoing SMTP for Mac Mail Authentication (none or password)?
i have had to set up a test account due to some corruption issues and i have a new temporary password for iCloud.
and i am in the outgoing SMTP > ADVANCED section of mail.
does anyone know if i set up a SMTP server for Mac Mail as having an authentication set to "none" or set to "password" and whether this password should be my new temp pass?If your ISP requires POP before SMTP authentication which requires checking the account's incoming mail server for new mail before being able to send with the account's SMTP server (checking the account for new mail should be required once per session only), then authentication for the SMTP server should be set to None.
Go to Mail > Preferences > Accounts and under the account information tab for the account preferences at the SMTP server selection, select the Server Setting button below.
If Password is selected for SMTP authentication, change it to None and test if this resolves the problem.
If None is selected and your ISP requires password authentication for their SMTP server, select Password and enter the account's user name and password required for the authentication. -
How do I set outgoing smtp port for mail program ?
How do I set a port for the outgoing mail server (smtp)? If you go to
SETTINGS \ <email account> \ ADVANCED
you can only associate a port with the INCOMING SETTINGS. I need to associate a port with the Outgoing Server. How do I do this?Tap on the outgoing smtp server under Settings>Mail,Contacts, Calendars and your email account. You will then see the advanced settings for the outgoing smtp server.
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Is there a generic outgoing smtp setting for mail?
I use four mail accounts, one @Mac.com and three for websites I manage. I use my laptop in a variety of locations, most of which I know the outgoing SMTP settings. But, in some locations, like the one I'm at right now, I don't know and therefore can't reply to my incoming mail from my Mail application.
Hello, and welcome to the Discussions.
One of the advantages to a .Mac account, is its Authenticated SMTP, which can be used at most (but not all) remote locations. The same is true of a Gmail account and its SMTP. When the SMTP provided by your ISP to your home venue is separately authenticated, rather than by some reliance on the IP address of the modem, or by some reference method to the Incoming server, then that Authenticated SMTP can normally be used.
With the smtp.mac.com you can only send from the .mac address. With the Gmail SMTP you can normally send with any address as the From address. Depending on the ISP, their Authenticated SMPT (if one is provided) there might be some restriction as to From address, but this would likely be the same as when at home.
However, the provider of internet service at any location can always choose to restrict the use of any third party SMTP, to limit their exposure to those who would use their connection to SPAM. Thus, every location can be different, and this is where webmail access may be critical.
More info, please.
Ernie -
After installing Mountain Lion my mail was converted and all my messages showed up, however, when I try to send I get an error. I have traced this error to the fact that Apple has automatically checked the box "Use Secure Sockets Layer (SSL)" in my Apple Mail preferences even though it wasn't checked before upgrading. Now whenever I try to uncheck it it keeps filling itself back in. I have tried to delete that outgoing server and readd it and it continues to check the box.
Hi
I have a similar problem here i have work accounts which do not need the SSL ticked but when I uncheck the box and in a few seconds the tick is back up again sometimes I have to click about 10 times or so for it to stay off. I tried to do your sollution it did not work on your suggested port but seemed to work on the 25 port . Also I found i only have the problem when I am at work were we are on a PC network and firewall. It seemed to work fine on a normal home line. Also it only happens on Mountain Lion I have a older macbook with snowleopard and there i have not problems sending messages
as right it was said Apple needs to look into that ASAP as it is very frustrating -
Outgoing server problems in Mail
I am having trouble with my outgoing server in Mail. It basically will not allow me to send mail. But it is the same server setting I have always used. I can receive mail wih no problem. This applies to several different accounts, all using the same server settings. I would think it could be my ISP's mail server, but I can send mail with no problems from the same server when using the email client in Mozilla (on a different machine). The outgoing server name and port all match from the machine that works to the one that doesn't, so I'm wondering if it's just an issue with Mail?
Anybody got any suggestions?Could be something like that, but my Mozilla ap (on a different machine) uses port 25 for the outgoing server as well, and I've had zero problems with it.
But I'll take your advice and investigate switching ports and see if that makes a difference.
I might say, though, that I've found Mail to be a much more finicky program than my Mozilla mail client. It (Mail) seems to take certain accounts off and on line for no apparent reason. I've used the Mozilla mail feature for years and it is rock solid (which is why I still use it today: it is my wife that uses Mail and her account giving us the problems). -
I have been banging my head against a wall with Ipage who host my e-mail as their SSL SMTP server stopped working a month or so back and I could not send e-mail from my Mac Book. Using Connection Doctor it looked as if I was being identified as UCE. Nothing worked and IPAGE could not throw a light on the problem; they said that my settings were fine (and indeed they work on Iphone and PC). I've just installed Outllok on my MacBook and it seems to work fine so my conclusion is that there is some problem generated by the upgrade to Mac Mail 6.2.
Has anybody else had a similar problem, or found a Mac Mail solution.
Many thanks
MarkMark,
I have had the same problem and after contacting Apple they suggested the following which worked for me so maybe it will solve your problem as well.
Open system preferences
Select network
Highlight your connection (wifi, Ethernet or whatever)
Select advance from bottom right corner
Select the DNS tab
Click on the + symbol
Enter 8.8.8.8
Apply or save.
This worked for me instantly. The DNS 8.8.8.8 is Googles and aparantly they have a very good network system. I am unsure if this is an iPage problem or an Apple problem but in the end Apple came up with a solution on the first time of asking. If iPage's support was any good they would have contacted apple themselves as quite a few iPage customers have the same problem if their face book page is anything to go by.
I hope it helps you
Raymond -
SMTP problems with Mail and ThunderBird
Hi,
I cannot send mails neither Mail nor Thunderbird with two differents accounts: GMAIL and another private company.
The configuration it seems ok (I'm computer engineering), I can receive mails with pop/imap, but OCASSIONALLY I can send one mail but It's so strange.
This fact happens along two week and so on... I am very tyred of searching solutions on google and mac forums...: I try to change the ports, set different ports, change time out tcdp connections, use SMTP-GMAIL to send all emails, firewall desactivated,..... but nothing works.
I have a Macbook Air, with Mountain Lion 10.8.2 . Thunderbird > v.17.0, released: November 20, 2012
and MAIL > Versión 6.2 (1499)
Smtp configuration of my private company (It works on Ubuntu with Thunderbird):
smtp.uib.es
port 587
password X
STARTTLS
SMTP GMAIL configuration:
smtp.googlemail.com
465
SSL/TS
I appreciate your helpWell. I was wrong... my company doest not apply some security network control in SMTP messages.
Thus, It works temporally that day.
I am with the same problem in both accounts: GMAIL and myCompany
any help? -
Hello everybody!
Could anybody suggest how I must fix the outgoing mail server-SMTP problem, when it indicates to be offline?
I tried everythind and still couldn't manage to turn it on.
Thank you!Hopefully I solved it....
-
SMTP problems with Apple Mail 6.2
Recently my Apple Mail 6.2 has become messed up. It tells me that all my accounts (a gmail, me.com & cloud) are all offline and can not be brought back on line. The Mail on my iPhone and iPad works fine with the exact same settings and exact same accouts that I have had for many months. Something has changed in Mac OS 8 Mountain Lion in release 6.2, IS THIS FIXED?
This is how to solve the problem:
- Open Mail.
- at top left, click Mail, then Preferences.
- Choose the Accounts tab.
- highlight your first mail account on left.
- towards the bottom right, click the arrows on the right side of
'Outgoing Mail Server (SMTP)' and choose the
' 'Edit SMTP Server List'
- When the next box opens, click the 'Advanced' tab in the middle right
of that box.
- choose 'Use custom port:' (2nd choice in middle) and put the
value 25 in the box on right (i.e. you are forcing Port 25,
which is the standard port)
- you should be able to 'OK' out of all the boxes, and the SMTP server
should no longer say Offline.
In 2 out of about 20 Mac's I had to go back in and choose
Use Secure Sockets Layer (SSL) click OK,
then immediately go back and Uncheck the Use SSL box, and click OK again.
In both of those cases I also had to reboot / Restart.
It was probably the 'restart' that got the settings to take hold,
but since I tried checking SSL both times to force the change, I listed it here.
If I had to try with another system, I would skip the SSL step and just reboot.
Port 25 is listed as one of the default ports in choice 1 on the last page;
but it seems like the latest release of Mail for both Lion and Mountain Lion
never really checks port 25.
Like I said, I had to do this with EVERY Mail account after Mail updated to 6.3
in both Lion and Mountain Lion upgrades,
. . . and it worked for all of them. Feel free to ask questions, I'll check back.
Kerry
Message was edited by: homeBased -
Setting up a mail client and the outgoing SMTP set...
If you switch to BT and you already have email accounts set up in a mail client such as Mac Mail, you will not find any help from BT to set up correct outgoing SMTP mail server settings. Most other ISP's are usually very helpful with this but BT have a policy that is designed to make things very difficult to use anything but a BT email account. They claim that it is "To protect our email server from abuse by spammers". However, the solution to this has potentially quite the opposite effect as you will not be able to enable SSL for it to work!!
OK so the first thing to do is create a new 'MY BT' account and then go to 'email' and create a new BT email account. Keep a note of address and password as you will need this later.
Go back to the main BT home page and click on mail. You should land on a page that has the new 'BT Mail Account' in the left column and above a purple tool bar with 'Settings at the end. Click on 'Settings'.
In the left column, underneath 'Mail' click on 'Accounts'
Click 'Add' and fill in the details of your 3rd party (Non BT) account. They encourage IMAP only but I used 'POP" with no problems as I have no intention of using the BT mail client.
In 'Mail settings' fill out the mail server details from your email provider or where your site is actually hosted. For example if you are using 000webhost.com then they will advise 'mx.000webhost.com' or may be 'mail.yourwebsitename'
The correct port to enter is the port listed in your web client. For me with Mac Mail then this is listed in preferences and if you check this then also double check that use SSL is NOT checked
Enter the email user name and password of your 3rd party account
Make sure in 'Security' that 'Requires SSL' is NOT checked
Then save the account
Click on the 'Email' link in the purple tool bar and there now under the 'BT Mail Account' should be your 3rd party account. Click on it and it should now load your email. If it doesn't then you will have to try again the steps above as there is no point in going any further if the BT client cannot access your account.
OK if it is working then go to your email client (Mac Mail in my case) and in preference set up your 3rd party account as follows.
Incoming mail server is as the info from your host ( like as in 'mx.000webhost.com' above). Enter user name and password for the 3rd party account.
Now set up an Outgoing mail server (SMPT). I just called it BT with the server name 'mail.btinternet.com'. In the advance section click use default ports. It actually uses 465 if you do not have a default option.
Do NOT enable SSL
Set Authentication to 'Password'
Then in user name enter the details of the NEW BT account you opened for user name and password.
And that's it. Well it works for me! I got no assistance whatsoever from BT in trying to solve this. I asked to cancel my new BT infinity service after only 5 days when it proved so difficult to get an email client like mac mail to work. I had 4 calls from them and even the 'Tech Experts' had no idea what I was talking to them about!Melski wrote:
Ah yes Thank you Oliver that is a better solution. However all the settings in the BT client have to remain as no SSL. If you change to use SSL there you will not be able access the 3rd party email account.
Your email client cannot handle SSL for SMTP (BT) and non-SSL for POP3 (000webhost)?
Oliver. -
Gmail: 'Send Mail As' IMAP, SMTP problems
Hello,
Here's the background:
I have a work email address that's automatically forwarded to my gmail account. I have it setup through Gmail to use my works outgoing SMTP server so whenever I send an email through my Gmail account it appears to be coming from my work account. It works fine.
It does not work on the Iphone. I have tried setting up Gmail through exchange, through the normal Gmail setup and inputting manually through the IMAP setup. In all 3 occasions my Gmail email address appears on outbound email and not my work email.
My last effort was to input a new IMAP account into the Iphone using my works email address, Gmails incoming IMAP server and my works outgoing SMTP server. All with SSL and different usernames/passwords.
Theoretically it should've worked. And it did, sort of.
I was able to download the Inbox from Gmail with no problems. And, I was able to send email with the above configuration but the emails just vanished. The never reached their intended destination.
My works email is setup using Godaddy's server smtpout.secureserver.net. All usernames, passwords, ports etc... are correctly entered.
Any suggestions?thnx for replying but the problem is that it does not show the emailadress that i chose to send from. When i click on the full name in "Sent Mail" it shows my primary email.
I want to see the emailadress i chose so i can check if I emailed with the correct address.
Lets say my primary email is: [email protected] and my secondary [email protected]
When i use [email protected] to send from it wont show this address in "Sent", it shows "From: My name" when i click on my name it shows [email protected] and not [email protected]
It did send it from [email protected] tho because when i log-in in webmail with [email protected] i see the email in "Sent Mail". And the inbox i sent the email to does see the emailadress i chose and the full name i use in Mail.app.
Idk if its possible to change this?
else i just have to stay using webmail if i want to use an other email to mail from. -
Mac Mail Outgoing SMTP Settings for Exchange account
I can't seem to get my Mac Mail client outgoing smtp settings correct. I am receiving fine but cannot send. My companies IT person does not have any Mac experience and has asked that I use webmail. Please help.
Thank you sooo much for getting back to me. I am back to trying to figure this out.
I have tried to set it up with the mentioned settings without success.
I think the problem is with the Outgoing Mail Server address that was given to me by the IT person - "webmail.outdoordimensions.com".
Typically, when setting accounts up, I have used an address respective to the web access provider - i.e. "smtp.att.yahoo.com". However, this "Exchange" account is something very new to me.
Thanks again for your help. Also what is "TLS-wrapped"? I didn't find a setting option for this. -
Outgoing SMTP Authentication Method Problem (functional option, require signin, not available)
Hello all,
I'm trying to set up an account on my Thunderbird and I'm having a weird problem. I can receive emails on it fine but I cannot send any emails. Whenever I try to send any emails I get the error message "Syntactically invalid EHLO argument(s)".
This email address that I'm trying to add as an account on Thunderbird works perfectly fine in my Gmail Android app on my phone. The difference in the Outgoing SMTP settings are that on my (working) gmail app the Security Type = NONE and the "Require signin" box is CHECKED, whereas in Thunderbird I can set my Outgoing SMTP Security Type setting to = NONE but I do not have the option to "Require signin". All of the options that are available do not work.
Is there any solution?
Thank you!
Best, NickHi Toad-Hall, thanks for offering to help. Here's the text below. Please let me know if you think this could be a Thunderbird issue, or more likely with my host...
Best,
Nick
Application Basics
Name: Thunderbird
Version: 31.6.0
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:31.0) Gecko/20100101 Thunderbird/31.6.0
Profile Folder: Show in Finder
Application Build ID: 20150330093429
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (imap) hnht-6bph.accessdomain.com:143, plain, passwordCleartext
OUTGOING: hnht-6bph.accessdomain.com:587, plain, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) hp87.hostpapa.com:993, SSL, passwordCleartext
OUTGOING: hp87.hostpapa.com:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (im) prpl-gtalk, plain, 0
Crash Reports
Extensions
gContactSync, 2.0.4, true, [email protected]
Lightning, 3.3.3, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Manually sort folders, 1.1, true, [email protected]
Provider for Google Calendar, 1.0.4, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
S3.Google Translator, 4.02, true, s3google@translator
Mark Read On Reply and Reply-All, 2.1, false, [email protected]
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3.16.2.3 Basic ECC -
Mail refuses to acknowledge the real outgoing SMTP settings - no work mail
I am having trouble sending mail from my work email.
When I press "send" I get the message that I cannot send the message due to "SMTP authentication turned on in your email client".
My mail preferences clearly state that I have NOT turned on outgoing smtp authentication.
When I then open the message in the Outbox I cannot send it until I've manually pressed "Get mail" and then try to send it again.
- Do you know how to make it work again, or why Mail behaves this way?
Other notes: I can use the same address without problems on a PC and cell phone.
I recently changed from checking for new mail every 5 minutes to checking manually.It looks like this outgoing server uses a form of authentication known as “POP before SMTP” or “SMTP after POP”:
http://en.wikipedia.org/wiki/POPbeforeSMTP
The way to set up that outgoing server in Mail would be setting Authentication to None in Preferences > Accounts > Account Information > Outgoing Mail Server > Server Settings, and either telling Mail to regularly check for new mail in Preferences > General (e.g. every 5 or 15 minutes), or manually checking for new mail before sending.
If that outgoing server works that way and you’ve stopped checking for mail regularly then, well, it should be no surprise that you have to check for new mail manually in order to be able to send...
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