OWA not working in some Sharepoint 2013 sites... but not all?

I have a SharePoint 2013 farm connected to Office Web Apps, with a number of sharepoint web applications(mostly legacy sites, created before my time here). I have created three new web apps and, when I try to preview documents using OWA (or, in fact, open
them or edit them in browser) I get an assortment of errors, from "Sorry, we couldn't open this presentation due to a problem" (PPTX) to "Sorry, there was a problem opening this document" (DOCX).
I can use OWA in the existing web applications - what have I not done properly with the new ones?!

Hi,
According to your description, my understanding is that the OWA cannot work in newly created web applications in SharePoint 2013.
Did you configure the external access for the newly web applications and you opened the documents from external zone?
If yes, then the issue may be due to the WOPI zone for external zone was not configured.
I recommend to run the command below to see if the issue still occurs:
Remove-SPWOPIBinding –All:$true
New-SPWOPIBinding -ServerName <WacServerName>
Get-SPWOPIZone
If you configure the external access for the web applications, then run the command below after running the command above:
Set-SPWOPIZone -zone "external-https" or Set-SPWOPIZone -zone "internal-http".
Best regards.
Thanks
Victoria Xia
TechNet Community Support

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