PLEASE sort out podcasts not refreshing in store,costing me 100 subs a week
OK, Please can some sort out the problem that me and others are reportedly having with our podcasts are not updating in the store, and for me right now, it's costing me 100 listeners a week, it has been like this now for 2 weeks.
The problem right now is simply it is not updating in the iTunes store.
The cast has been going for nearly 3 years now, and never had a problem.
But I'm getting messages from a lot of people saying the latest shows are not in there.
And sure enough, go look now at cranky gamers UK, and you will see in the store, episode 91 and 92 are there, well if I tell you I uploaded episode 94 last night, episode 93 never showed up, BUT, and this is the major problem, the casts are on the host,as I downloaded but they are not showing up in store, and it's crippling me.
So PLEASE, someone sort this out, it is costing me listeners each week.
If no one can, can someone pease inform me of the proper contact details for itunes support for podcast owner problems.
This is killing me people, someone please help.
itpc://crankytoz.solidcasts.com/xml/podcast/1790
I appreciate the reply, but on a comeback..it is clear by a mere few minutes scouring these forums, what is happening to me is happening to others, and has been for a while, some with a lot more podcasts on there hosts at a time.
Yes my situation is unique in a small way, as I only have 2 shows on at a time due to space restrictions.
However, I still say something is completely off, for the simple reason, I was getting emails from listeners who have never even seen episode 93, that's over a week old now, so the delay thing doesn't work.
And to finally put another slant on it, why in 3 years next month has this NEVER happened before...in all that time, my show I upload, not only downloads right away, but more to the point...also appears in the store, ithin minutes, not days.
So like I say I appreciate your theory, but it's way off...simple facts are, in the last 2 weeks iTunes store is failing to refresh casts...not hours, not days, but in my case right here..weeks...don't forget episode 93 was put on the server a week yesterday...and is still on there....so explain just how the itunes store is...say..slow....
And as described, I'm losing listeners because of this....
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